Compare Novu and SuprSend 
At a Glance
Market Segments
Small-Business (63.2% of reviews)
Small-Business (72.5% of reviews)
Entry-Level Pricing
Free 10000 Workflow Runs Per Month
Free
Novu
Star Rating
(20)4.6 out of 5
Market Segments
Small-Business (63.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free 10000 Workflow Runs Per Month
Browse all 3 pricing plansSuprSend
Star Rating
(104)4.9 out of 5
Market Segments
Small-Business (72.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SuprSend excels in user experience, with many praising its intuitive setup and comprehensive documentation. Users have noted that the platform allows for seamless integration of multiple channels like email, SMS, and in-app notifications, all centralized in one place.
- According to verified reviews, Novu offers a solid performance with its clean and unified approach to notifications across various channels. Users appreciate its seamless integration into existing systems, highlighting the intuitive dashboard and quick response times from support.
- Users say that SuprSend's rich feature set significantly reduces engineering bottlenecks, making it easier to implement new notifications without extensive development work. This has been a key factor for teams migrating from other providers.
- Reviewers mention that while Novu is effective, it sometimes lacks the depth of features that SuprSend offers, particularly in areas like automation and analytics. Users have noted that Novu's capabilities in these areas could be improved to better meet their needs.
- G2 reviewers highlight that SuprSend has a higher overall satisfaction score, reflecting its ability to meet user requirements effectively. Users have expressed that the platform's ease of use and setup are standout features, making it a preferred choice for small businesses.
- According to recent feedback, while Novu is appreciated for its speed and availability, some users feel that it could enhance its support and documentation to match the level provided by SuprSend, which has been praised for its detailed and well-structured resources.
Pricing
Entry-Level Pricing
Novu
Free
Free
10000 Workflow Runs Per Month
- Multi-Channel Support: Email, In-app, SMS, Chat, Push
- EU or US Data-residency
- 20 Workflows
SuprSend
Free
Free
Perfect for solo developers or simple apps with minimal notification needs.
- Include 10k notifications per month
- Unlimited Channels
- In-app notification feed
Free Trial
Novu
Free Trial is available
SuprSend
Free Trial is available
Ratings
Meets Requirements
8.7
15
9.6
91
Ease of Use
8.9
15
9.6
92
Ease of Setup
8.7
13
9.3
56
Ease of Admin
7.2
6
9.3
24
Quality of Support
9.5
14
9.8
90
Has the product been a good partner in doing business?
7.5
6
9.7
23
Product Direction (% positive)
9.2
14
9.6
86
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.5
16
Not enough data
7.9
12
Not enough data
9.6
15
Not enough data
8.6
11
Not enough data
9.6
15
Not enough data
9.2
14
Integrations
Not enough data
9.0
14
Not enough data
9.4
13
Not enough data
9.5
14
Not enough data
9.2
10
Platform
Not enough data
9.3
10
Not enough data
9.2
11
Not enough data
8.8
11
Not enough data
9.2
13
Not enough data
9.2
10
Not enough data
9.6
12
Not enough data
9.4
13
Not enough data
9.4
13
Diagnosis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
9.7
12
Not enough data
9.7
13
Not enough data
10.0
11
Not enough data
9.7
11
Not enough data
9.7
13
Analytics
Not enough data
9.4
9
Not enough data
9.5
10
Optimization
Not enough data
9.5
10
Not enough data
9.7
13
Not enough data
9.4
12
Not enough data
9.5
13
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
9.8
7
Not enough data
9.7
6
Not enough data
9.7
6
Management
Not enough data
Not enough data
Not enough data
9.5
7
Not enough data
9.7
6
Generative AI
Not enough data
Feature Not Available
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging Channels
Not enough data
9.8
21
Not enough data
9.8
26
Not enough data
8.7
9
Not enough data
9.1
15
Administration
Not enough data
9.8
22
Not enough data
9.8
23
Not enough data
9.9
18
Not enough data
9.9
17
Consolidation - Notification Infrastructure
7.9
12
9.4
37
9.0
13
9.7
38
7.6
12
9.3
37
Customization - Notification Infrastructure
8.3
12
9.6
29
6.8
12
8.7
30
7.1
11
8.5
25
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
User Interface Design
Not enough data
9.1
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
9.3
9
Data Control
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
9.2
8
Publishing
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
9.3
5
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Novu and SuprSend are categorized as Notification Infrastructure
Unique Categories
Novu has no unique categories
Reviews
Reviewers' Company Size
Novu
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuprSend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.7%
Banking
13.3%
Consulting
6.7%
Investment Management
6.7%
Information Technology and Services
6.7%
Other
40.0%
Computer Software
26.3%
Marketing and Advertising
12.1%
Information Technology and Services
12.1%
Accounting
6.1%
Computer Games
6.1%
Other
37.4%
Discussions
Novu has no discussions with answers
What is the maximum number of recipients allowed in a single API trigger?
1 Comment
Official Response from SuprSend
Hi Vikas, thanks for the question.
There’s no limit to the number of recipients in the API call.Read more
I want to use reusable component in my template. How can I do it without copy pasting it in the templates every time?
1 Comment
Official Response from SuprSend
You can use the clone template feature available in the template editor. This way you can clone the entire template for any channel in an existing or new...Read more
Can we create workflows via SuprSend API on your notification infrastructure?
1 Comment
Official Response from SuprSend
Hi Mayank, thanks for your questions.
Yes, you can dynamically create workflows using our backend SDKs or HTTP API.
All the functionalities and...Read more
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