G2 reviewers report that Novi AMS excels in customer support, with users praising the team's responsiveness and willingness to assist. This level of support is particularly beneficial for organizations looking for guidance in managing their membership processes effectively.
Users say that WildApricot offers a user-friendly experience, especially for those who are tech-savvy. Reviewers appreciate the ability to self-manage their websites and create events independently, highlighting features like customizable templates that simplify the setup process.
According to verified reviews, Novi AMS stands out for its comprehensive membership and process management capabilities, which streamline day-to-day operations. Users note that the software is designed by professionals familiar with the challenges faced by associations, making it a tailored solution.
Reviewers mention that while WildApricot is easy to use and navigate, it may not fully meet the specific workflow needs of all users. Some have pointed out configuration challenges that could hinder its effectiveness for more complex organizations.
Users highlight that Novi AMS provides a robust onboarding experience, with many finding the initial setup straightforward and supported by a helpful team. This contrasts with WildApricot, where some users have expressed a desire for more guided assistance during the setup phase.
G2 reviewers indicate that WildApricot's lower overall satisfaction score reflects its challenges in areas like quality of support and product direction. In comparison, Novi AMS receives high marks for its ongoing commitment to improving user experience and addressing customer feedback.
Pricing
Entry-Level Pricing
Novi AMS
Pricing Tiers
Starting at $829.00
Per Month
Billed annually, we scale our pricing based on your association’s annual revenue. Our pricing is transparent and upfront and can be viewed publicly at: noviams.com/pricing
YES—Wild Apricot's API is intended for use by developers with technical expertise. If you need assistance, support is only available via email or thru their...Read more
What is Wild Apricot software?
1 Comment
LW
WA is robust way to manage your members/fans/shoppers/subscribers (so CRM).
WA is your database of prospectives and actives.
WA is your website/blog/photo...Read more
how do we improve our Search Engine Optimization
1 Comment
LW
From the Wild Apricot help chat bot Search engine optimization
Search engine optimization (SEO) is the process of improving the position of your website in...Read more
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