Compare Notion and ScreenSteps 
Featured Products
At a Glance
Market Segments
Small-Business (66.9% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
Free
Starting at $100.00 10 User Per Month
Notion
Star Rating
(10,911)4.6 out of 5
Market Segments
Small-Business (66.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ScreenSteps excels in customer support, with users highlighting the "incredibly fast support" and the software's ability to enhance content usability for customers. This strong support experience is a significant advantage for teams needing quick assistance.
- Users say that Notion provides a clean and organized workspace, making it ideal for note-taking and project management. Reviewers appreciate the ability to create different tabs for various categories, which helps keep their information structured and easily accessible.
- According to verified reviews, ScreenSteps is praised for its ease of use and setup, with users noting that it is "easy to set up" and serves well as both an internal and external product manual. This user-friendly approach can be particularly beneficial for teams looking to onboard quickly.
- Reviewers mention that Notion's versatility allows for effective organization of projects, lists, and reminders, making it a favorite among small businesses. The ability to send reminders directly to inboxes is a feature that enhances productivity for users managing multiple tasks.
- G2 reviewers highlight that while ScreenSteps has a smaller user base, it maintains a high satisfaction level, particularly in terms of quality of support and product direction. Users feel that the company is a "good partner in doing business," which can foster long-term relationships.
- Users report that Notion, despite its slightly lower ratings in ease of use and setup compared to ScreenSteps, still offers a robust platform for collaboration and information sharing. The ability to find any information quickly is a key feature that users find helpful in their daily workflows.
Pricing
Entry-Level Pricing
Notion
Free
Free
For individuals to organize personal projects and life
- Free for individual usage
- Basic forms
- Basic sites
ScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Free Trial
Notion
Free Trial is available
ScreenSteps
Free Trial is available
Ratings
Meets Requirements
8.8
7,728
9.2
38
Ease of Use
8.3
7,878
9.2
38
Ease of Setup
8.2
3,841
9.3
28
Ease of Admin
8.4
2,008
9.2
30
Quality of Support
8.5
5,442
9.6
33
Has the product been a good partner in doing business?
8.9
1,866
9.7
29
Product Direction (% positive)
9.4
7,762
8.1
36
Features by Category
Tasks
8.7
3749
Not enough data
8.3
3665
Not enough data
8.6
3761
Not enough data
8.9
3886
Not enough data
7.7
3075
Not enough data
7.4
2860
Not enough data
8.4
3617
Not enough data
7.5
3211
Not enough data
Projects
8.8
3558
Not enough data
8.3
3134
Not enough data
7.4
2531
Not enough data
8.1
3373
Not enough data
8.5
3283
Not enough data
7.4
2580
Not enough data
7.8
2709
Not enough data
8.3
3445
Not enough data
7.2
2340
Not enough data
7.5
2614
Not enough data
7.7
2513
Not enough data
Resource Management
7.9
2766
Not enough data
7.8
2832
Not enough data
7.9
3107
Not enough data
Project Monitoring
7.7
2397
Not enough data
7.6
2447
Not enough data
8.2
3088
Not enough data
Generative AI
7.8
1362
Not enough data
8.0
1353
Not enough data
Agentic AI - Project Management
6.9
643
Not enough data
7.2
641
Not enough data
7.0
643
Not enough data
7.0
632
Not enough data
7.3
633
Not enough data
6.8
630
Not enough data
6.9
631
Not enough data
Core Conversational Capabilities - AI Chatbots
8.1
53
Not enough data
8.1
54
Not enough data
8.3
55
Not enough data
Data
8.0
219
Not enough data
8.0
212
Not enough data
Interaction
7.5
212
Not enough data
8.0
216
Not enough data
8.1
218
Not enough data
8.0
210
Not enough data
8.2
216
Not enough data
Task & Flow Management - AI Chatbots
7.8
49
Not enough data
7.7
50
Not enough data
Learning
7.9
209
Not enough data
7.3
204
Not enough data
Deployment & Embedding - AI Chatbots
7.1
45
Not enough data
7.0
42
Not enough data
Content Generation
7.9
209
Not enough data
7.9
208
Not enough data
Admin & Configuration - AI Chatbots
7.2
41
Not enough data
System
7.1
201
Not enough data
7.8
206
Not enough data
7.8
205
Not enough data
7.9
214
Not enough data
Agentic AI - AI Chatbots
7.6
142
Not enough data
7.7
140
Not enough data
7.6
140
Not enough data
7.7
142
Not enough data
7.9
142
Not enough data
7.4
139
Not enough data
7.5
144
Not enough data
Monitoring & Improvement - AI Chatbots
7.9
43
Not enough data
Reliability & Safety - AI Chatbots
8.1
44
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Knowledge Management
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Compliance
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer Support
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Data Security
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Generative AI
Not enough data
Not enough data
Grammar
8.5
3456
Not enough data
8.3
3240
Not enough data
8.6
3408
Not enough data
Formatting
7.1
2181
Not enough data
8.0
2961
Not enough data
7.0
2183
Not enough data
Content
8.3
3047
Not enough data
8.4
3303
Not enough data
7.8
2443
Not enough data
Product Type
8.4
2681
Not enough data
7.4
2047
Not enough data
Generative AI
8.2
1071
Not enough data
8.5
1070
Not enough data
Guide Options
Not enough data
9.7
5
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.4
6
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checklist Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Availability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Knowledge Pages
8.3
3705
Not enough data
8.0
3042
Not enough data
8.0
3174
Not enough data
Feature Not Available
Not enough data
6.8
2581
Feature Not Available
8.3
3398
Not enough data
Knowledge Dissemination
Feature Not Available
Not enough data
8.0
3147
9.7
5
8.7
3737
9.0
5
7.8
3396
Not enough data
8.0
3177
Not enough data
7.4
2810
Not enough data
8.6
3668
Not enough data
7.7
2946
Not enough data
7.9
2900
Not enough data
Agentic AI - Knowledge Base
7.3
935
Not enough data
7.4
970
Not enough data
7.0
926
Not enough data
Compatibility
7.8
320
Not enough data
7.8
318
Not enough data
7.3
307
Not enough data
Agentic AI - Enterprise Search Software
7.1
172
Not enough data
7.1
174
Not enough data
7.2
170
Not enough data
7.1
167
Not enough data
6.9
165
Not enough data
7.0
167
Not enough data
Search Queries
7.7
319
Not enough data
7.7
310
Not enough data
7.3
308
Not enough data
7.7
310
Not enough data
8.1
320
Not enough data
AI powered search - Enterprise Search Software
7.4
99
Not enough data
7.2
98
Not enough data
7.1
98
Not enough data
Functionality
8.0
314
Not enough data
7.3
315
Not enough data
7.6
319
Not enough data
Compatibility - Enterprise Search Software
7.6
103
Not enough data
7.5
101
Not enough data
7.4
97
Not enough data
Functionality - Enterprise Search Software
7.7
99
Not enough data
7.4
97
Not enough data
7.3
97
Not enough data
Search Queries - Enterprise Search Software
7.6
92
Not enough data
7.5
94
Not enough data
7.7
96
Not enough data
7.6
94
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
7.8
483
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Notion and ScreenSteps are categorized as Knowledge Base
Unique Categories
Notion is categorized as AI Chatbots, AI Writing Assistant, Note-Taking Software, Enterprise Search Software, Project Management, AI Agent Builders, and AI Agents For Business Operations
ScreenSteps is categorized as Work Instructions, Contact Center Knowledge Base, and Standard Operating Procedures
Reviews
Reviewers' Company Size
Notion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
11.5%
Marketing and Advertising
7.2%
Higher Education
6.4%
Financial Services
4.7%
Other
56.5%
Computer Software
43.1%
Banking
5.9%
Financial Services
5.9%
Non-Profit Organization Management
5.9%
Information Technology and Services
3.9%
Other
35.3%
Discussions
Is there a way to make font and text boxes even smaller? I'm at the lowest font size already
2 Comments
NM
Not really. If you have already click the 3 dots in the top right hand corner and chosen small text, then at the moment that's all you can doRead more
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
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