Compare Notion and ProProfs Knowledge Base Software 
Featured Products
At a Glance
Market Segments
Small-Business (66.9% of reviews)
Mid-Market (46.7% of reviews)
Entry-Level Pricing
Free
$1,080.00 Per Year
Notion
Star Rating
(10,902)4.6 out of 5
Market Segments
Small-Business (66.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansProProfs Knowledge Base Software
Star Rating
(30)4.6 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1,080.00 Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ProProfs Knowledge Base Software excels in providing a user-friendly interface for creating structured documentation. Users appreciate its straightforward approach to content creation, allowing for immediate updates without the need for lengthy deployment processes.
- Users say that Notion stands out for its versatile features and constant updates, making it a popular choice for cross-team collaboration. The integration of Notion AI is particularly praised for its ability to quickly surface relevant information, enhancing productivity and efficiency.
- Reviewers mention that ProProfs offers excellent live support, which is a significant advantage for users needing assistance during implementation. This level of support contributes to a smoother onboarding experience compared to other tools.
- According to verified reviews, Notion's flexibility with markdown support and document formatting is highly valued. Users find it easy to create and import documents, which adds to its appeal as a comprehensive knowledge management tool.
- G2 reviewers highlight that while ProProfs has a higher score for ease of use and setup, Notion's overall user satisfaction is bolstered by its extensive feature set, making it a more robust option for teams looking for a multifunctional workspace.
- Users report that ProProfs Knowledge Base Software is particularly effective for knowledge sharing, with features that facilitate easy content updates and customization. In contrast, Notion, while powerful, may require a steeper learning curve for new users trying to navigate its myriad functionalities.
Pricing
Entry-Level Pricing
Notion
Free
Free
For individuals to organize personal projects and life
- Free for individual usage
- Basic forms
- Basic sites
ProProfs Knowledge Base Software
ESSENTIALS
$1,080.00
Per Year
Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)
- Authors & Users - 3
- Public Views - Unlimited
- Pages - 500
Free Trial
Notion
Free Trial is available
ProProfs Knowledge Base Software
No trial information availableRatings
Meets Requirements
8.8
7,721
9.2
22
Ease of Use
8.3
7,871
9.5
22
Ease of Setup
8.2
3,837
8.9
11
Ease of Admin
8.4
2,003
9.0
10
Quality of Support
8.5
5,436
9.3
21
Has the product been a good partner in doing business?
8.9
1,861
8.8
10
Product Direction (% positive)
9.4
7,755
9.4
19
Features by Category
Tasks
8.7
3749
Not enough data
8.3
3665
Not enough data
8.6
3762
Not enough data
8.9
3885
Not enough data
7.7
3076
Not enough data
7.4
2861
Not enough data
8.4
3618
Not enough data
7.5
3212
Not enough data
Projects
8.8
3558
Not enough data
8.3
3135
Not enough data
7.4
2532
Not enough data
8.1
3372
Not enough data
8.5
3284
Not enough data
7.4
2581
Not enough data
7.8
2710
Not enough data
8.3
3444
Not enough data
7.2
2341
Not enough data
7.5
2615
Not enough data
7.7
2514
Not enough data
Resource Management
7.9
2767
Not enough data
7.8
2833
Not enough data
7.9
3108
Not enough data
Project Monitoring
7.7
2398
Not enough data
7.6
2448
Not enough data
8.2
3087
Not enough data
Generative AI
7.8
1361
Not enough data
8.0
1352
Not enough data
Agentic AI - Project Management
6.9
643
Not enough data
7.2
641
Not enough data
7.0
643
Not enough data
7.0
632
Not enough data
7.3
633
Not enough data
6.8
630
Not enough data
6.9
631
Not enough data
Core Conversational Capabilities - AI Chatbots
8.1
53
Not enough data
8.1
54
Not enough data
8.3
55
Not enough data
Data
8.0
219
Not enough data
8.0
212
Not enough data
Interaction
7.5
212
Not enough data
8.0
216
Not enough data
8.1
218
Not enough data
8.0
210
Not enough data
8.2
216
Not enough data
Task & Flow Management - AI Chatbots
7.8
49
Not enough data
7.7
50
Not enough data
Learning
7.9
209
Not enough data
7.3
204
Not enough data
Deployment & Embedding - AI Chatbots
7.1
45
Not enough data
7.0
42
Not enough data
Content Generation
7.9
209
Not enough data
7.9
208
Not enough data
Admin & Configuration - AI Chatbots
7.2
41
Not enough data
System
7.1
201
Not enough data
7.8
206
Not enough data
7.8
205
Not enough data
7.9
214
Not enough data
Agentic AI - AI Chatbots
7.6
142
Not enough data
7.7
140
Not enough data
7.6
140
Not enough data
7.7
142
Not enough data
7.9
142
Not enough data
7.4
139
Not enough data
7.5
144
Not enough data
Monitoring & Improvement - AI Chatbots
7.9
43
Not enough data
Reliability & Safety - AI Chatbots
8.1
44
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Grammar
8.5
3456
Not enough data
8.3
3240
Not enough data
8.6
3408
Not enough data
Formatting
7.1
2181
Not enough data
8.0
2961
Not enough data
7.0
2183
Not enough data
Content
8.3
3047
Not enough data
8.4
3303
Not enough data
7.8
2443
Not enough data
Product Type
8.4
2681
Not enough data
7.4
2047
Not enough data
Generative AI
8.2
1071
Not enough data
8.5
1070
Not enough data
Knowledge Pages
8.3
3704
8.3
6
8.0
3043
8.6
6
8.0
3175
9.2
6
Feature Not Available
Feature Not Available
6.8
2581
Not enough data
8.3
3397
Not enough data
Knowledge Dissemination
Feature Not Available
8.9
6
8.0
3147
9.4
6
8.7
3737
9.2
6
7.8
3394
9.4
6
8.0
3176
Not enough data
7.4
2810
Not enough data
8.6
3665
Not enough data
7.7
2943
Not enough data
7.9
2900
Not enough data
Agentic AI - Knowledge Base
7.3
934
Not enough data
7.4
969
Not enough data
7.0
926
Not enough data
Compatibility
7.8
320
Not enough data
7.8
318
Not enough data
7.3
307
Not enough data
Agentic AI - Enterprise Search Software
7.1
172
Not enough data
7.1
174
Not enough data
7.2
170
Not enough data
7.1
167
Not enough data
6.9
165
Not enough data
7.0
167
Not enough data
Search Queries
7.7
319
Not enough data
7.7
310
Not enough data
7.3
308
Not enough data
7.7
310
Not enough data
8.1
320
Not enough data
AI powered search - Enterprise Search Software
7.4
99
Not enough data
7.2
98
Not enough data
7.1
98
Not enough data
Functionality
8.0
314
Not enough data
7.3
315
Not enough data
7.6
319
Not enough data
Compatibility - Enterprise Search Software
7.6
103
Not enough data
7.5
101
Not enough data
7.4
97
Not enough data
Functionality - Enterprise Search Software
7.7
99
Not enough data
7.4
97
Not enough data
7.3
97
Not enough data
Search Queries - Enterprise Search Software
7.6
92
Not enough data
7.5
94
Not enough data
7.7
96
Not enough data
7.6
94
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.4
9
Not enough data
8.8
8
Not enough data
7.1
7
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
7.8
483
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Notion and ProProfs Knowledge Base Software are categorized as Knowledge Base
Unique Categories
Notion is categorized as AI Chatbots, AI Writing Assistant, Note-Taking Software, Enterprise Search Software, Project Management, AI Agent Builders, and AI Agents For Business Operations
ProProfs Knowledge Base Software is categorized as Contact Center Knowledge Base, Google Workspace Office Tools, Help Authoring Tool (HAT), Customer Self-Service, and IT Documentation
Reviews
Reviewers' Company Size
Notion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProProfs Knowledge Base Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
11.5%
Marketing and Advertising
7.2%
Higher Education
6.5%
Financial Services
4.7%
Other
56.5%
Information Technology and Services
20.0%
Marketing and Advertising
16.7%
Computer Software
16.7%
Education Management
6.7%
Textiles
3.3%
Other
36.7%
Discussions
Is there a way to make font and text boxes even smaller? I'm at the lowest font size already
2 Comments
NM
Not really. If you have already click the 3 dots in the top right hand corner and chosen small text, then at the moment that's all you can doRead more
How many help sites can I create?
1 Comment
Official Response from ProProfs Knowledge Base Software
You can create multiple unlimited help sites in an account regardless of the plan you choose.Read more
Can I create a branded site?
1 Comment
Official Response from ProProfs Knowledge Base Software
Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo,...Read more
Can I create a private knowledgebase?
1 Comment
Official Response from ProProfs Knowledge Base Software
Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing...Read more
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