# Confluence vs Notion Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Confluence excels in providing a centralized and organized workspace for documentation and collaboration. Users appreciate its seamless integration with Jira and other Atlassian tools, which enhances project management and knowledge sharing.
- **Users say** that Notion strikes a great balance between a database and a wiki, making it versatile for both personal use and team collaboration. Reviewers highlight its effectiveness in creating shareable web pages and how-to guides, which simplifies information sharing within organizations.
- **Reviewers mention** that Confluence offers strong search capabilities and a user-friendly platform for managing documentation. Its AI-assisted content creation features are particularly praised, making it easier for teams to generate and organize information efficiently.
- **According to verified reviews** , Notion's flexibility is a standout feature, especially for project planning using methodologies like SCRUM or Kanban. Users find it powerful for creating knowledge bases, which enhances team productivity and information accessibility.
- **G2 reviewers highlight** that while Confluence has a solid setup process, some users experience challenges in matching their specific workflow needs. This can lead to configuration difficulties, which may hinder its overall usability for certain teams.
- **Users report** that Notion's support quality is commendable, with many praising its responsive customer service. However, some users feel that it could improve in areas like advanced search functionalities compared to Confluence, which has a more robust search feature.



| | Confluence | Notion | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 4,364 | 12,206 | 
| **Largest Market Segment** | Mid-Market (48.3% of reviews) | Small-Business (65.5% of reviews) | 
| **Entry Level Price** | Free 10 Users Per Month | Free | 

---
## Top Pros & Cons

### Confluence

Pros:
- Ease of Use (299 reviews)
- Team Collaboration (212 reviews)

Cons:
- Not Intuitive (84 reviews)
- Slow Performance (83 reviews)

### Notion

Pros:
- Ease of Use (4751 reviews)
- Features (2739 reviews)

Cons:
- Learning Curve (1895 reviews)
- Limited Features (1027 reviews)

---
## Ratings Comparison
| Rating | Confluence | Notion | 
|---|---|---|
  | **Meets Requirements** | 8.5 (3695 reviews) | 8.8 (8296 reviews) | 
  | **Ease of Use** | 8.0 (3745 reviews) | 8.3 (8457 reviews) | 
  | **Ease of Setup** | 8.3 (1235 reviews) | 8.3 (4370 reviews) | 
  | **Ease of Admin** | 8.1 (904 reviews) | 8.4 (2416 reviews) | 
  | **Quality of Support** | 8.1 (2534 reviews) | 8.5 (5835 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (819 reviews) | 8.8 (2268 reviews) | 
  | **Product Direction (% positive)** | 7.5 (3627 reviews) | 9.4 (8236 reviews) | 

---
## Pricing

### Confluence

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Free forever for 10 users

Key Features:
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates

[Browse all 4 editions](https://www.g2.com/products/confluence/pricing)

#### Free Trial

Yes

### Notion

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For individuals to organize personal projects and life

Key Features:
- Free for individual usage
- Basic forms
- Basic sites

[Browse all 4 editions](https://www.g2.com/products/notion/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 7.9/10 | 4750 |

#### Tasks

| Feature | Confluence | Notion | 
|---|---|---|
| **Creation & Assignment** | Not enough data | 8.7 (3826 reviews) | 
| **Due Dates** | Not enough data | 8.4 (3732 reviews) | 
| **Task Prioritization** | Not enough data | 8.6 (3834 reviews) | 
| **To-Do Lists** | Not enough data | 8.9 (3980 reviews) | 
| **Dependencies** | Not enough data | 7.7 (3092 reviews) | 
| **Mass Updates** | Not enough data | 7.5 (2871 reviews) | 
| **Drag & Drop** | Not enough data | 8.4 (3650 reviews) | 
| **Recurring Tasks** | Not enough data | 7.6 (3222 reviews) | 

#### Projects

| Feature | Confluence | Notion | 
|---|---|---|
| **Planning** | Not enough data | 8.8 (3607 reviews) | 
| **Project Map** | Not enough data | 8.4 (3166 reviews) | 
| **GANTT** | Not enough data | 7.4 (2541 reviews) | 
| **Calendar View** | Not enough data | 8.1 (3410 reviews) | 
| **Views** | Not enough data | 8.5 (3312 reviews) | 
| **Project Budgeting** | Not enough data | 7.4 (2586 reviews) | 
| **Issue Tracking** | Not enough data | 7.8 (2726 reviews) | 
| **Templates** | Not enough data | 8.3 (3478 reviews) | 
| **Critical Path** | Not enough data | 7.3 (2345 reviews) | 
| **Time & Expense** | Not enough data | 7.5 (2621 reviews) | 
| **Methodologies** | Not enough data | 7.8 (2520 reviews) | 

#### Resource Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Resource Definiton** | Not enough data | 7.9 (2773 reviews) | 
| **Capacity** | Not enough data | 7.8 (2833 reviews) | 
| **Scheduling** | Not enough data | 7.9 (3125 reviews) | 

#### Project Monitoring

| Feature | Confluence | Notion | 
|---|---|---|
| **Baselining / KPIs** | Not enough data | 7.7 (2404 reviews) | 
| **Resource Allocation** | Not enough data | 7.6 (2450 reviews) | 
| **Dashboards** | Not enough data | 8.2 (3107 reviews) | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (1373 reviews) | 
| **AI Text Summarization** | Not enough data | 8.0 (1364 reviews) | 

#### Agentic AI - Project Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (646 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (646 reviews) | 
| **Cross-system Integration** | Not enough data | 7.1 (653 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (635 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (637 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (633 reviews) | 
| **Decision Making** | Not enough data | 7.0 (637 reviews) | 

### AI Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 7.8/10 | 319 |

#### Core Conversational Capabilities - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Controlled LLM Response Generation** | Not enough data | 8.2 (56 reviews) | 
| **Context Maintenance Within Sessions** | Not enough data | 8.2 (58 reviews) | 
| **Natural Language Understanding & Intent Inference** | Not enough data | 8.4 (59 reviews) | 

#### Data

| Feature | Confluence | Notion | 
|---|---|---|
| **Reliability** | Not enough data | 8.0 (223 reviews) | 
| **Data Security** | Not enough data | 8.0 (215 reviews) | 

#### Interaction

| Feature | Confluence | Notion | 
|---|---|---|
| **Complex Query Handling** | Not enough data | 7.6 (216 reviews) | 
| **Natural Conversation** | Not enough data | 8.0 (220 reviews) | 
| **Understanding** | Not enough data | 8.2 (222 reviews) | 
| **Context Management** | Not enough data | 8.0 (213 reviews) | 
| **Customizability** | Not enough data | 8.3 (221 reviews) | 

#### Task & Flow Management - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Scripted Dialogue & Decision Tree Support** | Not enough data | 7.9 (52 reviews) | 
| **Fallback Responses for Unknown Queries** | Not enough data | 7.8 (52 reviews) | 

#### Learning

| Feature | Confluence | Notion | 
|---|---|---|
| **User Interaction Learning** | Not enough data | 8.0 (211 reviews) | 
| **Error Learning** | Not enough data | 7.3 (206 reviews) | 

#### Deployment & Embedding - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **API Access for Business System Integration** | Not enough data | 7.3 (48 reviews) | 
| **Web Widget & SDK Embedding** | Not enough data | 7.2 (44 reviews) | 

#### Content Generation

| Feature | Confluence | Notion | 
|---|---|---|
| **Creativity** | Not enough data | 7.9 (211 reviews) | 
| **Content Accuracy** | Not enough data | 7.9 (211 reviews) | 

#### Admin & Configuration - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **No-Code Conversation Design** | Not enough data | 7.4 (44 reviews) | 

#### System

| Feature | Confluence | Notion | 
|---|---|---|
| **API Flexibility** | Not enough data | 7.2 (202 reviews) | 
| **Update Frequency and Utility** | Not enough data | 7.8 (208 reviews) | 
| **Cross-Platform Compatibility	** | Not enough data | 7.8 (207 reviews) | 
| **Software Integration** | Not enough data | 7.9 (219 reviews) | 

#### Agentic AI - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (143 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (144 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (144 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (145 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (144 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (141 reviews) | 
| **Decision Making** | Not enough data | 7.5 (148 reviews) | 

#### Monitoring & Improvement - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Feedback-Driven Response Optimization** | Not enough data | 8.0 (44 reviews) | 

#### Reliability & Safety - AI Chatbots

| Feature | Confluence | Notion | 
|---|---|---|
| **Guardrails & Content Controls** | Not enough data | 8.1 (45 reviews) | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 8.0/10 | 4157 |

#### Grammar

| Feature | Confluence | Notion | 
|---|---|---|
| **Grammar Check** | Not enough data | 8.5 (3467 reviews) | 
| **Tone Check** | Not enough data | 8.3 (3246 reviews) | 
| **Sentence Formatting** | Not enough data | 8.6 (3420 reviews) | 

#### Formatting

| Feature | Confluence | Notion | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 7.2 (2184 reviews) | 
| **Style Editor** | Not enough data | 8.0 (2968 reviews) | 
| **Citation Finder** | Not enough data | 7.0 (2185 reviews) | 

#### Content 

| Feature | Confluence | Notion | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 8.3 (3060 reviews) | 
| **Content Generation** | Not enough data | 8.4 (3313 reviews) | 
| **Form Generation** | Not enough data | 7.8 (2447 reviews) | 

#### Product Type

| Feature | Confluence | Notion | 
|---|---|---|
| **Standalone Application** | Not enough data | 8.4 (2685 reviews) | 
| **Plugin** | Not enough data | 7.4 (2051 reviews) | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (1084 reviews) | 
| **AI Text Summarization** | Not enough data | 8.5 (1086 reviews) | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.3/10 | 1097 |
| **Notion** | 7.8/10 | 5911 |

#### Knowledge Pages

| Feature | Confluence | Notion | 
|---|---|---|
| **Templates** | 8.5 (794 reviews) | 8.3 (3776 reviews) | 
| **In-Content Feedback** | 8.4 (739 reviews) | 8.0 (3047 reviews) | 
| **Versioning and Version History** | 8.8 (801 reviews) | 8.0 (3189 reviews) | 
| **Decision Trees** | 8.3 (658 reviews) | Feature Not Available | 
| **Duplicate Detection** | 7.8 (442 reviews) | 6.8 (2590 reviews) | 
| **Content Editor** | 8.6 (539 reviews) | 8.3 (3473 reviews) | 

#### Knowledge Dissemination

| Feature | Confluence | Notion | 
|---|---|---|
| **Page Analytics** | 8.3 (674 reviews) | Feature Not Available | 
| **Permissions** | 8.6 (790 reviews) | 8.0 (3176 reviews) | 
| **Knowledge Sharing** | 9.2 (903 reviews) | 8.8 (3929 reviews) | 
| **Notifications** | 8.6 (796 reviews) | 7.8 (3420 reviews) | 
| **Advanced Search** | 8.1 (494 reviews) | 8.0 (3251 reviews) | 
| **Browser Extension** | 7.8 (423 reviews) | 7.4 (2815 reviews) | 
| **Organization** | 8.7 (560 reviews) | 8.6 (3911 reviews) | 
| **Other Integrations** | 8.5 (525 reviews) | 7.7 (3101 reviews) | 
| **Knowledge Integrations** | 8.5 (451 reviews) | 7.9 (2914 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Confluence | Notion | 
|---|---|---|
| **Adaptive Learning** | 7.7 (178 reviews) | 7.3 (944 reviews) | 
| **Natural Language Interaction** | 7.6 (179 reviews) | 7.5 (1020 reviews) | 
| **Proactive Assistance** | 7.5 (178 reviews) | 7.0 (940 reviews) | 

### Unified Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.5/10 | 78 |
| **Notion** | N/A | N/A |

#### Login Options 

| Feature | Confluence | Notion | 
|---|---|---|
| **Single Sign-On (SSO)** | 9.4 (60 reviews) | Not enough data | 
| **Password Saver** | 8.7 (43 reviews) | Not enough data | 

#### Productivity

| Feature | Confluence | Notion | 
|---|---|---|
| **Email Client** | 7.9 (39 reviews) | Not enough data | 
| **Split Screen** | 8.3 (44 reviews) | Not enough data | 
| **Activity Feed** | 8.5 (42 reviews) | Not enough data | 
| **Virtual Assistant** | 8.1 (45 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.4 (46 reviews) | Not enough data | 

#### Customization 

| Feature | Confluence | Notion | 
|---|---|---|
| **Custom Workflows** | 8.4 (47 reviews) | Not enough data | 
| **Multiple Workspaces** | 9.1 (47 reviews) | Not enough data | 
| **Custom Application Integration** | 8.6 (42 reviews) | Not enough data | 

#### Agentic AI - Unified Workspaces

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (37 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (41 reviews) | Not enough data | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 7.5/10 | 401 |

#### Compatibility

| Feature | Confluence | Notion | 
|---|---|---|
| **Federated Search** | Not enough data | 7.8 (322 reviews) | 
| **File Types** | Not enough data | 7.8 (321 reviews) | 
| **Global Language Support** | Not enough data | 7.3 (308 reviews) | 

#### Agentic AI - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (173 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (175 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (171 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (168 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (166 reviews) | 
| **Decision Making** | Not enough data | 7.0 (169 reviews) | 

#### Search Queries

| Feature | Confluence | Notion | 
|---|---|---|
| **Typo Tolerance** | Not enough data | 7.7 (320 reviews) | 
| **Faceted Search** | Not enough data | 7.7 (312 reviews) | 
| **Synonyms** | Not enough data | 7.4 (310 reviews) | 
| **Highlighting** | Not enough data | 7.7 (312 reviews) | 
| **Natural Language** | Not enough data | 8.1 (322 reviews) | 

#### AI powered search - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | Not enough data | 7.5 (101 reviews) | 
| **Relevance Tuning** | Not enough data | 7.2 (99 reviews) | 
| **NLP & Semantic search** | Not enough data | 7.1 (99 reviews) | 

#### Functionality

| Feature | Confluence | Notion | 
|---|---|---|
| **Personalization** | Not enough data | 8.0 (317 reviews) | 
| **Search Analytics** | Not enough data | 7.3 (316 reviews) | 
| **Integrations** | Not enough data | 7.6 (322 reviews) | 

#### Compatibility - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **File Types** | Not enough data | 7.7 (105 reviews) | 
| **Federated Search** | Not enough data | 7.5 (102 reviews) | 
| **Global Language Support** | Not enough data | 7.4 (98 reviews) | 

#### Functionality - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Personalization** | Not enough data | 7.7 (102 reviews) | 
| **Search Analytics** | Not enough data | 7.4 (99 reviews) | 
| **Integrations** | Not enough data | 7.3 (100 reviews) | 

#### Search Queries - Enterprise Search Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Highlighting** | Not enough data | 7.6 (94 reviews) | 
| **Faceted Search** | Not enough data | 7.5 (95 reviews) | 
| **Typo Tolerance** | Not enough data | 7.8 (98 reviews) | 
| **Synonyms** | Not enough data | 7.6 (95 reviews) | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.6/10 | 100 |
| **Notion** | N/A | N/A |

#### Automation

| Feature | Confluence | Notion | 
|---|---|---|
| **Workflows** | 8.8 (60 reviews) | Not enough data | 
| **Customization** | 8.8 (60 reviews) | Not enough data | 
| **Data repository** | 8.8 (65 reviews) | Not enough data | 

#### Administration

| Feature | Confluence | Notion | 
|---|---|---|
| **Permissions** | 8.8 (61 reviews) | Not enough data | 
| **Procedures** | 8.6 (57 reviews) | Not enough data | 
| **Remote Work** | 9.2 (58 reviews) | Not enough data | 

#### Project management

| Feature | Confluence | Notion | 
|---|---|---|
| **Task Prioritization** | 9.0 (59 reviews) | Not enough data | 
| **Dependencies** | 8.6 (59 reviews) | Not enough data | 
| **Planning** | 8.9 (61 reviews) | Not enough data | 
| **Views** | 8.8 (60 reviews) | Not enough data | 
| **Scheduling** | 8.6 (55 reviews) | Not enough data | 
| **Critical Path** | 8.1 (54 reviews) | Not enough data | 
| **Dashboards** | 8.7 (62 reviews) | Not enough data | 

#### Workload

| Feature | Confluence | Notion | 
|---|---|---|
| **Resource Allocation** | 8.2 (55 reviews) | Not enough data | 
| **Workspace** | 8.6 (57 reviews) | Not enough data | 
| **Configuration** | 8.8 (58 reviews) | Not enough data | 
| **Insights** | 8.4 (57 reviews) | Not enough data | 

#### Communication & Collaboration

| Feature | Confluence | Notion | 
|---|---|---|
| **Communication Channels** | 8.8 (56 reviews) | Not enough data | 
| **Document Management** | 9.3 (71 reviews) | Not enough data | 
| **Collaboration** | 9.2 (72 reviews) | Not enough data | 

#### Cost Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Project Budgeting** | 8.0 (56 reviews) | Not enough data | 
| **Time & Expense** | 8.1 (54 reviews) | Not enough data | 
| **Profitability** | 8.0 (53 reviews) | Not enough data | 

#### Integration

| Feature | Confluence | Notion | 
|---|---|---|
| **Front Office** | 8.4 (52 reviews) | Not enough data | 
| **Back Office** | 8.2 (55 reviews) | Not enough data | 
| **External data** | 8.2 (55 reviews) | Not enough data | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | 8.4 (57 reviews) | Not enough data | 
| **AI Text Summarization** | 8.4 (57 reviews) | Not enough data | 

#### Agentic AI - Work Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (50 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (52 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (52 reviews) | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.5/10 | 131 |
| **Notion** | N/A | N/A |

#### Communication

| Feature | Confluence | Notion | 
|---|---|---|
| **Chat** | 7.4 (65 reviews) | Not enough data | 
| **Discussions** | 8.7 (68 reviews) | Not enough data | 
| **External** | 8.0 (65 reviews) | Not enough data | 
| **Feedback** | 8.3 (72 reviews) | Not enough data | 
| **Announcements** | 8.5 (69 reviews) | Not enough data | 

#### Content & Documents

| Feature | Confluence | Notion | 
|---|---|---|
| **File Sharing** | 9.0 (77 reviews) | Not enough data | 
| **Notes** | 9.0 (76 reviews) | Not enough data | 
| **Search** | 8.6 (77 reviews) | Not enough data | 
| **Versioning** | 9.0 (75 reviews) | Not enough data | 

#### Controls

| Feature | Confluence | Notion | 
|---|---|---|
| **Custom Views** | 8.4 (65 reviews) | Not enough data | 
| **Followers** | 8.5 (66 reviews) | Not enough data | 
| **User Management** | 8.8 (68 reviews) | Not enough data | 
| **Calendars** | 8.2 (64 reviews) | Not enough data | 
| **Public Sharing** | 8.5 (66 reviews) | Not enough data | 

#### Project Management

| Feature | Confluence | Notion | 
|---|---|---|
| **Task Management** | 8.4 (70 reviews) | Not enough data | 
| **Planning** | 8.7 (69 reviews) | Not enough data | 
| **Visibility** | 9.0 (69 reviews) | Not enough data | 
| **Integration** | 9.2 (75 reviews) | Not enough data | 

#### Remote Collaboration

| Feature | Confluence | Notion | 
|---|---|---|
| **Alignment** | 9.0 (67 reviews) | Not enough data | 
| **Accountability** | 8.9 (66 reviews) | Not enough data | 
| **Connectivity** | 8.7 (67 reviews) | Not enough data | 
| **Offline Mode** | 7.5 (65 reviews) | Not enough data | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | 8.2 (72 reviews) | Not enough data | 
| **AI Text Summarization** | 8.2 (71 reviews) | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Confluence | Notion | 
|---|---|---|
| **Multi-step Planning** | 7.6 (63 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (62 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 10.0/10 | 17 |

#### Responses

| Feature | Confluence | Notion | 
|---|---|---|
| **Personalization** | Not enough data | 10.0 (5 reviews) | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Confluence | Notion | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | 10.0 (5 reviews) | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Confluence | Notion | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | 10.0 (5 reviews) | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Confluence | Notion | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Confluence | Notion | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.7 (5 reviews) | 
| **AI Text Summarization** | Not enough data | 9.8 (8 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Confluence | Notion | 
|---|---|---|
| **Natural Language Configuration** | Not enough data | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Confluence | Notion | 
|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | Not enough data | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Confluence | Notion | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Confluence | Notion | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | 
| **Platform Interoperability** | Not enough data | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.3/10 | 220 |
| **Notion** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | Confluence | Notion | 
|---|---|---|
| **Search and Indexing** | 8.3 (186 reviews) | Not enough data | 
| **Version Control** | 8.5 (190 reviews) | Not enough data | 
| **Access and Permissions** | 8.5 (189 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | Confluence | Notion | 
|---|---|---|
| **Integrations** | 8.5 (191 reviews) | Not enough data | 
| **Automation** | 8.0 (181 reviews) | Not enough data | 
| **Reporting** | 8.2 (179 reviews) | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | 7.8/10 | 645 |

#### Agentic AI - Note-Taking Software

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (489 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Knowledge Base

| Feature | Confluence | Notion | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Confluence | Notion | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Confluence | Notion | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Confluence | Notion | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Confluence | Notion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)

**Unique to Confluence (4):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Unified Workspaces Software](https://www.g2.com/categories/unified-workspaces), [Work Management Software](https://www.g2.com/categories/work-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to Notion (7):** [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [Project Management Software](https://www.g2.com/categories/project-management), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | Confluence | Notion | 
|---|---|---|
| **Small-Business** | 18.3% | 65.5% | 
| **Mid-Market** | 48.3% | 28.6% | 
| **Enterprise** | 33.4% | 5.8% | 

### By Industry

#### Confluence

- **Computer Software:** 20.9%
- **Information Technology and Services:** 19.6%
- **Internet:** 6.3%
- **Financial Services:** 5.5%
- **Marketing and Advertising:** 4.4%
- **Hospital & Health Care:** 2.4%
- **Telecommunications:** 2.2%
- **Higher Education:** 2.1%
- **Retail:** 2.0%
- **Insurance:** 1.6%
- **Other:** 33.1%

#### Notion

- **Computer Software:** 13.8%
- **Information Technology and Services:** 11.4%
- **Marketing and Advertising:** 7.4%
- **Higher Education:** 6.1%
- **Financial Services:** 4.8%
- **Education Management:** 2.9%
- **Design:** 2.7%
- **Consulting:** 2.2%
- **Health, Wellness and Fitness:** 2.2%
- **Hospital & Health Care:** 1.7%
- **Other:** 44.7%

---
## Alternatives

### Alternatives to Confluence

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39197 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13291 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4538 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (539 reviews)
- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (16966 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13809 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2322 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (794 reviews)

### Alternatives to Notion

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13291 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2322 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13809 reviews)
- [Superhuman Docs](https://www.g2.com/products/superhuman-docs/reviews) — 4.6/5 stars (493 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39197 reviews)
- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (16966 reviews)
- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7899 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3282 reviews)
- [Slite](https://www.g2.com/products/slite/reviews) — 4.6/5 stars (274 reviews)
- [Jasper](https://www.g2.com/products/jasper-ai/reviews) — 4.7/5 stars (1270 reviews)

---
## Top Discussions

### Confluence

- Title: [What is confluence tool used for?](https://www.g2.com/discussions/what-is-confluence-tool-used-for) — 6 comments
  > **Top comment:** "In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal..."
- Title: [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) — 3 comments, 1 upvote
  > **Top comment:** "In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and..."
- Title: [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) — 3 comments, 1 upvote
  > **Top comment:** "Documentation, Internal knowledge base, blog posts."
- Title: [What are the characteristics of confluence?](https://www.g2.com/discussions/what-are-the-characteristics-of-confluence) — 3 comments
  > **Top comment:** "It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format...."
- Title: [Uses for Confluence?](https://www.g2.com/discussions/uses-for-confluence) — 3 comments, 1 upvote
  > **Top comment:** "Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration..."

### Notion

- Title: [can i us Notion (basic) for multi-user use](https://www.g2.com/discussions/can-i-us-notion-basic-for-multi-user-use) — 3 comments, 1 upvote
  > **Top comment:** "Yes, just add them as guests"
- Title: [Best way to utilise Notion?](https://www.g2.com/discussions/best-way-to-utilise-notion) — 2 comments, 1 upvote
  > **Top comment:** "Use their databases blocks to have a collection of notes."
- Title: [Are there any tool we can integrate into notion for using AI](https://www.g2.com/discussions/are-there-any-tool-we-can-integrate-into-notion-for-using-ai) — 2 comments, 1 upvote
  > **Top comment:** "Notion AI: Built-in generative AI inside Notion for drafting content, summarizing pages, brainstorming, rewriting text, and autofilling databases. Works..."
- Title: [When would you start with the NPO/NGO discount plan?](https://www.g2.com/discussions/when-would-you-start-with-the-npo-ngo-discount-plan) — 2 comments, 1 upvote
  > **Top comment:** "I am a student , and notion is free for every students"
- Title: [How do I script Notion?](https://www.g2.com/discussions/how-do-i-script-notion) — 2 comments, 1 upvote
  > **Top comment:** "Use make.com"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/confluence-vs-notion)