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At a Glance
Market Segments
Mid-Market (55.0% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Nooks
Star Rating
(927)4.8 out of 5
Market Segments
Mid-Market (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NooksWebex Suite
Star Rating
(18,600)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Webex Suite excels in its Mobile Application functionality, scoring 9.1, which allows for seamless communication on the go. In contrast, Nooks' mobile app received a lower score of 7.2, with reviewers mentioning that it lacks some essential features for mobile users.
- Reviewers mention that Webex Suite's Quality of Support is highly rated at 8.5, with many users appreciating the responsiveness and helpfulness of the support team. Nooks, however, shines brighter in this area with a score of 9.5, where users say that their support team is exceptionally knowledgeable and quick to resolve issues.
- G2 users highlight the Ease of Setup for Nooks, which scored 9.4, making it a favorite among users who prefer a straightforward onboarding process. In comparison, Webex Suite's score of 8.4 indicates that some users found the setup process to be more complex and time-consuming.
- Users on G2 report that Webex Suite's Simultaneous Screen Sharing feature, rated at 8.9, is particularly useful for collaborative work. However, Nooks is not far behind with a score of 8.8, and reviewers mention that both platforms offer solid performance in this area, though Webex has a slight edge.
- Reviewers mention that Nooks has a higher score of 9.4 for Meets Requirements, indicating that it aligns closely with user needs and expectations. Webex Suite, while still strong at 8.9, has been noted by some users as having features that may not fully meet their specific requirements.
- Users say that the Product Direction for Nooks is highly positive, scoring 9.9, which reflects a strong commitment to continuous improvement and user feedback. In contrast, Webex Suite's score of 7.8 suggests that some users feel less confident about its future development and feature enhancements.
Pricing
Entry-Level Pricing
Nooks
No pricing availableWebex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Nooks
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.4
866
8.9
14,647
Ease of Use
9.3
895
8.7
14,697
Ease of Setup
9.4
693
8.4
2,910
Ease of Admin
9.0
72
8.5
2,597
Quality of Support
9.4
814
8.5
11,715
Has the product been a good partner in doing business?
9.6
71
8.7
2,491
Product Direction (% positive)
9.9
875
7.8
14,106
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
9.1
744
Not enough data
9.0
740
Not enough data
8.4
113
Not enough data
Agent Tools
8.6
717
Not enough data
8.5
719
Not enough data
9.2
735
Not enough data
Automation
8.8
727
Not enough data
8.4
703
Not enough data
8.7
705
Not enough data
Agentic AI - Auto Dialer
8.5
161
Not enough data
8.6
161
Not enough data
AI Capabilities - Auto Dialer
8.4
107
Not enough data
8.4
107
Not enough data
8.6
106
Not enough data
Content Sharing
Not enough data
9.1
983
Not enough data
9.0
964
Not enough data
8.9
942
Collaboration
Not enough data
8.8
899
Not enough data
9.0
978
Not enough data
9.0
971
Not enough data
8.8
875
Not enough data
9.2
1000
Functionality
Not enough data
8.8
881
Not enough data
9.0
980
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.8
20
Business Instant Messaging
Not enough data
8.6
941
Not enough data
8.8
1045
Not enough data
8.5
959
Business Instant Messaging
Not enough data
9.0
1011
Not enough data
8.9
954
Business Instant Messaging
Not enough data
8.7
902
Not enough data
8.8
962
Not enough data
8.7
869
Generative AI - Business Instant Messaging
Not enough data
8.2
55
AI - Business Instant Messaging
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
7.8
55
Agentic AI - Business Instant Messaging
Not enough data
7.8
37
Not enough data
7.7
36
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual Tools
Feature Not Available
8.7
68
Feature Not Available
8.6
64
Feature Not Available
8.5
65
Feature Not Available
8.4
67
Office Customization
8.0
388
8.8
66
8.0
388
8.8
64
8.1
387
8.6
63
Guest Tools
Feature Not Available
8.5
61
Feature Not Available
8.7
62
Feature Not Available
8.8
58
Collaboration Tools
Feature Not Available
8.6
64
Feature Not Available
8.9
66
8.6
389
9.1
65
Feature Not Available
8.9
64
Agentic AI - Virtual Workspaces
8.0
75
7.8
30
Feature Not Available
7.6
30
Design Tools
Not enough data
8.8
362
Not enough data
8.8
361
Not enough data
8.6
316
Not enough data
8.7
323
Not enough data
8.8
339
Communication Tools
Not enough data
8.9
340
Not enough data
9.0
362
Integrations
Not enough data
8.7
292
Not enough data
9.0
360
Software Offering
Not enough data
8.8
357
Not enough data
9.2
394
Not enough data
9.0
380
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Presenter Tools
Not enough data
8.9
4897
Not enough data
8.5
4254
|
Verified
Not enough data
8.8
4606
|
Verified
Not enough data
8.9
5120
|
Verified
Conferencing Options
Not enough data
9.0
5263
|
Verified
Not enough data
9.0
5489
|
Verified
Not enough data
9.0
5402
|
Verified
Application Tools
Not enough data
8.8
4346
|
Verified
Not enough data
8.8
4905
|
Verified
Not enough data
8.7
4873
Agentic AI - Screen Sharing
Not enough data
7.7
49
Collaboration
Not enough data
9.1
34
Not enough data
8.7
34
Not enough data
8.7
34
Not enough data
8.9
34
Hardware
Not enough data
8.6
33
Not enough data
8.5
33
Security
Not enough data
9.1
34
Not enough data
8.8
34
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.4
15
Collaboration Tools
Not enough data
9.0
10151
|
Verified
Not enough data
9.1
2955
|
Verified
Not enough data
8.8
2638
|
Verified
Not enough data
9.0
3181
|
Verified
Not enough data
9.0
3030
Meeting Coordination
Not enough data
8.7
9142
Not enough data
8.7
8633
|
Verified
Not enough data
8.7
9006
|
Verified
Not enough data
8.8
3160
|
Verified
Software Type
Not enough data
8.6
7736
|
Verified
Not enough data
8.8
3098
|
Verified
Not enough data
9.0
3243
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
89
Not enough data
7.8
84
Not enough data
7.9
86
Lead Intelligence
8.5
35
Not enough data
8.6
35
Not enough data
8.2
35
Not enough data
8.3
35
Not enough data
8.9
35
Not enough data
Agentic AI - Lead Intelligence
8.2
34
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
9.3
40
Accessibility - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
242
Not enough data
8.7
228
Not enough data
8.6
209
Not enough data
9.0
256
Not enough data
9.0
257
Not enough data
8.6
146
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
162
Not enough data
8.4
187
Not enough data
8.4
178
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
134
Not enough data
8.6
179
Agentic AI - Outbound Call Tracking
8.5
101
Not enough data
Feature Not Available
Not enough data
Calling
9.5
545
Not enough data
8.9
532
Not enough data
9.1
534
Not enough data
9.4
534
Not enough data
9.5
104
Not enough data
Contacts
9.1
527
Not enough data
9.0
525
Not enough data
9.0
521
Not enough data
Insights
9.3
526
Not enough data
9.0
520
Not enough data
8.7
516
Not enough data
7.4
507
Not enough data
8.8
519
Not enough data
8.8
96
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
153
Not enough data
9.1
141
Categories
Categories
Shared Categories
Nooks and Webex Suite are categorized as Virtual Workspaces
Unique Categories
Nooks is categorized as Conversation Intelligence, Sales Coaching, Lead Intelligence, Auto Dialer, and Outbound Call Tracking
Webex Suite is categorized as Visual Collaboration Platforms, Business Instant Messaging, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Classroom, VoIP Providers, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Nooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
41.5%
Information Technology and Services
18.6%
Marketing and Advertising
4.9%
Human Resources
4.5%
Computer & Network Security
3.6%
Other
26.8%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
Nooks has no discussions with answers
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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