Compare NinjaRMM vs SolarWinds MSP Remote Monitoring & Management

See this
comparison of NinjaRMM vs. SolarWinds MSP Remote Monitoring & Management
based on data from user reviews. NinjaRMM rates 4.8/5 stars with 33 reviews. SolarWinds MSP Remote Monitoring & Management rates 4.1/5 stars with 53 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial
NinjaRMM
Free Trial
SolarWinds MSP Remote Monitoring & Management
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.3
8.4
Ease of Use
Ease of Use
9.5
8.5
Ease of Setup
Ease of Setup
9.5
8.3
Ease of Admin
Ease of Admin
9.5
8.2
Quality of Support
Quality of Support
9.7
7.6
Ease of Doing Business With
Ease of Doing Business With
9.7
8.0
Product Direction (% positive)
Product Direction (% positive)
10.0
7.0
Meets Requirements
NinjaRMM
9.3
SolarWinds MSP Remote Monitoring & Management
8.4
Ease of Use
NinjaRMM
9.5
SolarWinds MSP Remote Monitoring & Management
8.5
Ease of Setup
NinjaRMM
9.5
SolarWinds MSP Remote Monitoring & Management
8.3
Ease of Admin
NinjaRMM
9.5
SolarWinds MSP Remote Monitoring & Management
8.2
Quality of Support
NinjaRMM
9.7
SolarWinds MSP Remote Monitoring & Management
7.6
Ease of Doing Business With
NinjaRMM
9.7
SolarWinds MSP Remote Monitoring & Management
8.0
Product Direction (% positive)
NinjaRMM
10.0
SolarWinds MSP Remote Monitoring & Management
7.0

Features

Administration
Device Management
NinjaRMM
Not enough data available
SolarWinds MSP Remote Monitoring & Management
Not enough data available
ITIL Policy Compliance
NinjaRMM
Not enough data available
SolarWinds MSP Remote Monitoring & Management
Not enough data available
Asset Management
NinjaRMM
Not enough data available
SolarWinds MSP Remote Monitoring & Management
Not enough data available
Monitoring and Management
Remote Monitoring
NinjaRMM
Not enough data available
SolarWinds MSP Remote Monitoring & Management
Not enough data available
Asset Tracking
NinjaRMM
Not enough data available
SolarWinds MSP Remote Monitoring & Management
Not enough data available
Application Deployment
NinjaRMM
Not enough data available
SolarWinds MSP Remote Monitoring & Management
Not enough data available
Patch Management
NinjaRMM
Not enough data available
SolarWinds MSP Remote Monitoring & Management
Not enough data available
Organization
Workflow Management
NinjaRMM
Not enough data available
SolarWinds MSP Remote Monitoring & Management
Not enough data available
Service Management
Ticketing
NinjaRMM
Not enough data available
SolarWinds MSP Remote Monitoring & Management
Not enough data available
Remote Access
NinjaRMM
Not enough data available
SolarWinds MSP Remote Monitoring & Management
Not enough data available
Service Management
NinjaRMM
Not enough data available
SolarWinds MSP Remote Monitoring & Management
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
78.8%
77.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.2%
17.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
5.7%
NinjaRMM
Small-Business
78.8%
Mid-Market
21.2%
Enterprise
0%
SolarWinds MSP Remote Monitoring & Management
Small-Business
77.4%
Mid-Market
17.0%
Enterprise
5.7%

Reviewers' Industry

 
Information Technology and Services
54.9%
Information Technology and Services
76.4%
 
Computer Software
9.8%
Computer Networking
5.6%
 
Computer Networking
5.9%
Computer & Network Security
4.2%
 
Writing and Editing
3.9%
Staffing and Recruiting
1.4%
 
Real Estate
3.9%
Restaurants
1.4%
 
Other
21.6%
Other
11.1%
NinjaRMM
Information Technology and Services
54.9%
Computer Software
9.8%
Computer Networking
5.9%
Writing and Editing
3.9%
Real Estate
3.9%
Other
21.6%
SolarWinds MSP Remote Monitoring & Management
Information Technology and Services
76.4%
Computer Networking
5.6%
Computer & Network Security
4.2%
Staffing and Recruiting
1.4%
Restaurants
1.4%
Other
11.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Steve R.
Administrator in Information Technology and Services

Ninja is a great fit for us with a great price. We've begun using it in our MSP business and it is doing all of our pactching. I love the ease of use, and the interface is nice and clean. I probably like the interface the best which easily shows our...

G2 User

Is does have a low barrier of technology entry, and generally the new techs pick it up quickly.

Most Helpful Critical Review
Most Helpful Critical Review
Michael K.
Administrator in Hospital & Health Care

Navigating the online console can be a bit of a frustration as there is no "home button". The inability to Net30 bill vs having to use a Credit Card. I also wish they incorporated a Belarc type feature to determine the license keys of different installed...

G2 User

Recent changes to product range costing us a lot of time to install at our cost. Support issues lasting 3 weeks and still not resolved

 
NinjaRMM
Most Helpful Favorable Review
Steve R.
Administrator in Information Technology and Services

Ninja is a great fit for us with a great price. We've begun using it in our MSP business and it is doing all of our pactching. I love the ease of use, and the interface is nice and clean. I probably like the interface the best which easily shows our...

Most Helpful Critical Review
Michael K.
Administrator in Hospital & Health Care

Navigating the online console can be a bit of a frustration as there is no "home button". The inability to Net30 bill vs having to use a Credit Card. I also wish they incorporated a Belarc type feature to determine the license keys of different installed...

SolarWinds MSP Remote Monitoring & Management
Most Helpful Favorable Review
G2 User

Is does have a low barrier of technology entry, and generally the new techs pick it up quickly.

Most Helpful Critical Review
G2 User

Recent changes to product range costing us a lot of time to install at our cost. Support issues lasting 3 weeks and still not resolved

Screenshots

 
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SolarWinds MSP Remote Monitoring & Management

Videos

 No videos provided

1. Why trial RMM
2. Who is SolarWinds MSP
3. Video Case Study
4. Video Case Study

NinjaRMM
No videos provided
SolarWinds MSP Remote Monitoring & Management

1. Why trial RMM
2. Who is SolarWinds MSP
3. Video Case Study
4. Video Case Study

Downloads

NinjaRMM
No downloads provided
SolarWinds MSP Remote Monitoring & Management
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