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Compare NinjaRMM and Pulseway

See this
side-by-side comparison of NinjaRMM vs. Pulseway
based on preference data from user reviews. NinjaRMM rates 4.8/5 stars with 171 reviews. By contrast, Pulseway rates 4.3/5 stars with 22 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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NinjaRMM
NinjaRMM
(171)
4.8 out of 5
NinjaRMM
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Have you used NinjaRMM before?
Yes
Pulseway
Pulseway
(22)
4.3 out of 5
Pulseway
Answer a few questions to help the Pulseway community
Have you used Pulseway before?
Yes
Star Rating
NinjaRMM
NinjaRMM
Pulseway
Pulseway
Market Segments
NinjaRMM
NinjaRMM
Small-Business (65.4% of reviews)
Pulseway
Pulseway
Mid-Market (61.9% of reviews)
Entry Level Price
NinjaRMM
NinjaRMM
No pricing information available
Pulseway
Pulseway
$1.34 A SYSTEM / MONTH Billed annually at $16 per system

NinjaRMM vs Pulseway

When assessing the two solutions, reviewers found NinjaRMM easier to use, set up, and administer. Reviewers also preferred doing business with NinjaRMM overall.

  • Reviewers felt that NinjaRMM meets the needs of their business better than Pulseway.
  • When comparing quality of ongoing product support, reviewers felt that NinjaRMM is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of NinjaRMM over Pulseway.
Categories
Shared Categories
NinjaRMM
NinjaRMM
Pulseway
Pulseway
NinjaRMM and Pulseway are categorized as Remote Monitoring & Management (RMM)
Unique Categories
Pulseway
Pulseway has no unique categories
Pricing
NinjaRMM
NinjaRMM Pricing
Free Trial
Pulseway
Pulseway Pricing
Professional
$1.34A SYSTEM / MONTH Billed annually at $16 per system
Enterprise
$1.74 A SYSTEM / MONTH Billed annually at $1,044 for 50 systems
Free Trial
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Ratings
Meets Requirements
NinjaRMM
NinjaRMM
9.2
Responses: 126
Pulseway
Pulseway
8.5
Responses: 21
Ease of Use
NinjaRMM
NinjaRMM
9.4
Responses: 128
Pulseway
Pulseway
9.0
Responses: 21
Ease of Setup
NinjaRMM
NinjaRMM
9.5
Responses: 110
Pulseway
Pulseway
8.3
Responses: 15
Ease of Admin
NinjaRMM
NinjaRMM
9.5
Responses: 113
Pulseway
Pulseway
8.8
Responses: 15
Quality of Support
NinjaRMM
NinjaRMM
9.6
Responses: 125
Pulseway
Pulseway
8.3
Responses: 17
Ease of Doing Business With
NinjaRMM
NinjaRMM
9.7
Responses: 112
Pulseway
Pulseway
8.7
Responses: 14
Product Direction (% positive)
NinjaRMM
NinjaRMM
10.0
Responses: 123
Pulseway
Pulseway
8.3
Responses: 21
Features
Administration
Device Management
NinjaRMM
NinjaRMM
9.3
Responses: 74
Verified Feature
Pulseway
Pulseway
Not enough data available
ITIL Policy Compliance
NinjaRMM
NinjaRMM
8.9
Responses: 43
Pulseway
Pulseway
Feature Not Available
Asset Management
NinjaRMM
NinjaRMM
8.8
Responses: 62
Verified Feature
Pulseway
Pulseway
Not enough data available
Monitoring and Management
Remote Monitoring
NinjaRMM
NinjaRMM
9.6
Responses: 73
Verified Feature
Pulseway
Pulseway
Not enough data available
Asset Tracking
NinjaRMM
NinjaRMM
8.9
Responses: 62
Pulseway
Pulseway
Not enough data available
Application Deployment
NinjaRMM
NinjaRMM
8.6
Responses: 66
Verified Feature
Pulseway
Pulseway
Not enough data available
Patch Management
NinjaRMM
NinjaRMM
9.1
Responses: 74
Verified Feature
Pulseway
Pulseway
Not enough data available
Organization
Workflow Management
NinjaRMM
NinjaRMM
9.0
Responses: 45
Verified Feature
Pulseway
Pulseway
Not enough data available
Service Management
Ticketing
NinjaRMM
NinjaRMM
7.8
Responses: 32
Pulseway
Pulseway
Not enough data available
Remote Access
NinjaRMM
NinjaRMM
9.6
Responses: 70
Verified Feature
Pulseway
Pulseway
Not enough data available
Service Management
NinjaRMM
NinjaRMM
9.1
Responses: 59
Verified Feature
Pulseway
Pulseway
Not enough data available
Reviewers' Company Size
Reviewers of NinjaRMM were most often representing companies in the Small-Business segment, while reviewers for Pulseway were more commonly in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
NinjaRMM
NinjaRMM
65.4%
Pulseway
Pulseway
38.1%
Mid-Market
(51-1000 emp.)
NinjaRMM
NinjaRMM
33.3%
Pulseway
Pulseway
61.9%
Enterprise
(> 1000 emp.)
NinjaRMM
NinjaRMM
1.3%
Pulseway
Pulseway
0%
Reviewers' Industry
NinjaRMM
NinjaRMM Industry
Information Technology and Services
37.8%
Computer & Network Security
9.6%
Computer Software
4.5%
Hospital & Health Care
3.2%
Computer Networking
3.2%
Other
41.7%
Pulseway
Pulseway Industry
Information Technology and Services
33.3%
Transportation/Trucking/Railroad
4.8%
Printing
4.8%
Law Practice
4.8%
Law Enforcement
4.8%
Other
47.6%
Reviews
Most Helpful Favorable Review
NinjaRMM
Tim V.
Administrator in Facilities Services

Ninja was so easy to setup. It's fun to tweak. The scripts are simple and there are even some basic templates. It tells me everything I need to know about a computer and what's going on. The integrations have been a huge help. Their documentation is...

Pulseway
A. Cristian C.
Administrator in Gambling & Casinos

The advantage of this software is that brings the control of the situation before your eyes, directly in your hands, on your smart phone. It's a luxury to have all the features Pulseway delivers, only with a few taps on your device. The realtime monitoring...

Most Helpful Critical Review
NinjaRMM
Steve R.
Administrator in Information Technology and Services

I'd like to see the ability to bring in custom MIBS for network devices. That is lacking right now and it does limit our ability to do some monitoring of SAN solutions. Specifically Lenovo storage units.

Pulseway
G
Administrator in Information Technology and Services

Per-endpoint RMM pricing, lack of integrations, lack of automations, lack of remote desktop PSA was an old version of Kaseya BMS from before Kaseya acquired it that seemed to be lacking features

Discussions
NinjaRMM
NinjaRMM Discussions
Do you provide the same level of functionality for MacOS as you do for Windows?
2 comments
SP
They are in the process of adding full Mac integration. Basic services like AV, Splashtop support and some monitoring work, properly.Read more
Do you have an API?
1 comment
G2
There is some API information on their support community. Are you looking for anything in particular?Read more
Do I need a WSUS Server to enable patch management on Windows devices?
1 comment
G2
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
Pulseway
Pulseway Discussions
Monty the Mongoose crying
Pulseway has no discussions with answers
Screenshots
NinjaRMM
NinjaRMM Screenshots
Pulseway
Pulseway Screenshots
Videos
NinjaRMM
NinjaRMM Videos
Video Preview

Introduction to NinjaRMM!

Pulseway
Pulseway Videos
No videos provided
Downloads
NinjaRMM
NinjaRMM Downloads
Pulseway
Pulseway Downloads
No downloads provided
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