Compare NinjaOne and ThreatDown 
At a Glance
Market Segments
Mid-Market (49.7% of reviews)
Small-Business (47.1% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 1 Device Per Year
NinjaOne
Star Rating
(3,704)4.7 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneThreatDown
Star Rating
(1,083)4.6 out of 5
Market Segments
Small-Business (47.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 Device Per Year
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its intuitive interface and ease of installation. Users appreciate the fast connection and the ability to run scripts without needing to log onto endpoints, making daily tasks more efficient.
- According to verified reviews, ThreatDown stands out for its robust patch management capabilities. Users highlight the efficiency of deploying updates and remotely restarting computers directly from the console, which significantly streamlines their workflow.
- Users say that NinjaOne's continuous feature enhancements keep it competitive, with many noting the wide range of functionalities available. The ability to generate detailed usage reports for project meetings is particularly valued, helping teams make informed recommendations based on asset management data.
- Reviewers mention that while ThreatDown offers solid support and customer service, it may not match the extensive resources available with NinjaOne. Users have noted that ThreatDown's support is responsive, but NinjaOne's quality of support is frequently highlighted as a strong point, contributing to a more satisfying user experience.
- G2 reviewers indicate that both products have their strengths in setup and administration, but ThreatDown receives slightly higher marks for ease of setup. Users appreciate its straightforward onboarding process, which helps new users get started quickly.
- According to recent feedback, while both products have a strong market presence, NinjaOne's larger user base and higher G2 Score suggest a broader satisfaction level among users. This is reflected in the volume of recent reviews, with NinjaOne receiving significantly more feedback, indicating a more active and engaged user community.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availableThreatDown
Endpoint Protection - 14 Day Trial
Free Trial
1 Device Per Year
- Cyberprotection for up to 10 devices
- Central management console
- Lightweight, cloud-based
Free Trial
NinjaOne
Free Trial is available
ThreatDown
Free Trial is available
Ratings
Meets Requirements
9.0
3,516
9.2
969
Ease of Use
9.1
3,553
9.2
974
Ease of Setup
9.1
3,331
9.2
736
Ease of Admin
9.1
3,056
9.1
706
Quality of Support
9.1
3,375
8.8
866
Has the product been a good partner in doing business?
9.4
2,989
9.2
685
Product Direction (% positive)
9.7
3,473
8.9
958
Features by Category
Administration
8.2
657
Not enough data
8.7
691
Not enough data
8.2
689
Not enough data
Service Desk
8.1
684
Not enough data
7.9
655
Not enough data
7.7
634
Not enough data
Management
8.3
622
Not enough data
9.0
629
Not enough data
8.7
605
Not enough data
8.8
607
Not enough data
8.4
585
Not enough data
Functionality
7.6
620
Not enough data
8.5
613
Not enough data
8.9
645
Not enough data
8.9
661
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Not enough data
Compatibility
8.8
331
Not enough data
8.1
291
Not enough data
8.3
301
Not enough data
8.2
279
Not enough data
Management
Feature Not Available
Not enough data
8.3
290
Not enough data
8.6
291
Not enough data
8.8
320
Not enough data
9.2
328
Not enough data
Compliance
8.7
291
Not enough data
8.4
278
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
339
Not enough data
9.0
366
Not enough data
8.5
345
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
350
Not enough data
8.6
342
Not enough data
8.3
327
Not enough data
Management
8.2
327
Not enough data
8.8
330
Not enough data
8.7
331
Not enough data
Agentic AI - Online Backup
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.3
2165
|
Verified
Not enough data
8.7
566
Not enough data
8.1
449
Not enough data
Monitoring and Management
9.3
2142
|
Verified
Not enough data
8.4
1869
Not enough data
8.7
1986
|
Verified
Not enough data
9.0
2168
|
Verified
Not enough data
8.3
476
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.5
469
Not enough data
Service Management
9.2
2075
|
Verified
Not enough data
8.1
451
Not enough data
7.3
484
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.3
480
Not enough data
7.0
462
Not enough data
7.2
464
Not enough data
6.9
453
Not enough data
6.8
453
Not enough data
6.9
454
Not enough data
7.0
450
Not enough data
Scope
8.7
413
Not enough data
8.8
428
Not enough data
Security
8.5
422
Not enough data
8.3
389
Not enough data
7.4
381
Not enough data
Management
8.8
411
Not enough data
8.7
409
Not enough data
8.7
398
Not enough data
8.7
400
Not enough data
7.8
371
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Not enough data
Functionality
8.8
670
Not enough data
8.9
697
Not enough data
8.0
614
Not enough data
8.8
609
Not enough data
Monitoring - Network Monitoring
7.5
247
Not enough data
7.8
250
Not enough data
8.3
262
Not enough data
Management
8.2
569
Not enough data
8.2
583
Not enough data
7.6
536
Not enough data
Analytics - Network Monitoring
7.0
238
Not enough data
6.9
236
Not enough data
Security - Network Monitoring
7.7
241
Not enough data
7.2
238
Not enough data
7.1
238
Not enough data
Network Performance - Network Monitoring
6.9
239
Not enough data
7.4
243
Not enough data
AI Automation - Network Monitoring
6.4
228
Not enough data
6.3
228
Not enough data
6.4
227
Not enough data
Agentic AI - Network Monitoring
6.6
124
Not enough data
6.5
122
Not enough data
6.7
125
Not enough data
6.6
121
Not enough data
6.4
120
Not enough data
6.6
121
Not enough data
6.4
122
Not enough data
Administration
Not enough data
9.1
230
Not enough data
8.8
237
Not enough data
8.9
220
Not enough data
8.5
203
Not enough data
8.8
223
Functionality
Not enough data
8.9
212
Not enough data
8.9
213
Not enough data
9.0
246
Not enough data
9.6
260
Analysis
Not enough data
9.0
235
Not enough data
8.9
239
Not enough data
8.9
221
Monitoring
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
197
Not enough data
Management Tools
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Not enough data
Asset Inventory
9.0
1153
Not enough data
8.8
1139
Not enough data
7.7
1019
Not enough data
Feature Not Available
Not enough data
8.2
1055
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.4
228
Not enough data
7.2
223
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Not enough data
Management
9.1
1116
Not enough data
8.7
1038
Not enough data
8.1
996
Not enough data
8.2
1048
Not enough data
Administration
9.2
1629
Not enough data
8.7
1554
Not enough data
7.8
1416
Not enough data
9.2
1634
Not enough data
8.9
1497
Not enough data
8.8
1546
Not enough data
Maintenance
9.2
1620
Not enough data
7.7
1326
Not enough data
Communication
7.9
1396
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1300
Not enough data
Security
8.3
1345
Not enough data
8.4
1377
Not enough data
Device Support
7.6
1352
Not enough data
8.4
1429
Not enough data
8.4
1412
Not enough data
Performance
8.2
1500
Not enough data
Functionality
8.8
324
Not enough data
7.9
291
Not enough data
8.1
296
Not enough data
8.6
313
Not enough data
Performance
8.7
317
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
304
Not enough data
Agentic AI - PC Backup
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Not enough data
Platform Features
Not enough data
9.1
123
Not enough data
9.2
122
Not enough data
8.9
118
Not enough data
9.2
122
Not enough data
9.3
123
Not enough data
8.7
120
Not enough data
9.5
10
Automation Capabilities
Not enough data
9.1
121
Not enough data
9.1
121
Not enough data
5.3
5
Generative AI
Not enough data
6.8
170
Not enough data
6.9
156
Generative AI
Feature Not Available
7.4
115
Management and Discovery - IT Documentation
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Not enough data
Operations - IT Documentation
8.4
221
Not enough data
8.8
228
Not enough data
8.4
223
Not enough data
Generative AI - Autonomous Endpoint Management
7.0
64
Not enough data
7.2
65
Not enough data
7.1
63
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.7
92
Not enough data
8.1
72
Not enough data
7.8
67
Not enough data
8.8
83
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
9.7
13
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
442
Not enough data
Operating System
9.2
528
Not enough data
8.1
502
Not enough data
8.3
478
Not enough data
Management
8.6
486
Not enough data
8.2
448
Not enough data
8.2
445
Not enough data
8.1
437
Not enough data
8.3
449
Not enough data
Security
8.5
457
Not enough data
8.6
465
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.1
727
Not enough data
Platform
7.8
699
Not enough data
9.1
785
Not enough data
8.2
680
Not enough data
8.5
737
Not enough data
8.3
707
Not enough data
Security
8.7
741
Not enough data
9.2
812
Not enough data
7.6
673
Not enough data
8.7
711
Not enough data
8.2
681
Not enough data
Agentic AI - Enterprise IT Management
7.4
163
Not enough data
7.2
153
Not enough data
7.3
156
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
151
Not enough data
7.0
150
Not enough data
Categories
Categories
Shared Categories
NinjaOne and ThreatDown are categorized as Endpoint Management
Unique Categories
NinjaOne is categorized as Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
ThreatDown is categorized as Managed Detection and Response (MDR), Endpoint Detection & Response (EDR), Endpoint Protection Platforms, and Antivirus
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ThreatDown
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.7%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.6%
Information Technology and Services
12.8%
Computer & Network Security
7.0%
Construction
4.6%
Computer Software
4.4%
Education Management
4.0%
Other
67.3%
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