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At a Glance
Market Segments
Mid-Market (49.6% of reviews)
Small-Business (47.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 1 Device Per Year
NinjaOne
Star Rating
(3,207)4.7 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneThreatDown
Star Rating
(1,066)4.6 out of 5
Market Segments
Small-Business (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 Device Per Year
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ThreatDown. Users appreciate its versatility, noting that it effectively handles various tasks such as device management and application monitoring.
- According to verified reviews, NinjaOne's user base is much larger, with over 3,100 reviews compared to ThreatDown's 1,021. This higher volume of feedback suggests a more robust and reliable understanding of user experiences, particularly in the mid-market segment.
- Users say that ThreatDown offers a comprehensive suite of security tools, including Email Security and DNS Filtering, which many find beneficial for managing multiple clients. The OneView dashboard is highlighted for its ability to streamline endpoint management across various sites, making it a strong choice for small businesses.
- Reviewers mention that while both products have similar ease of setup ratings, NinjaOne's continuous updates and feature enhancements, such as AI-driven patch management, provide a more dynamic user experience that keeps pace with evolving needs.
- G2 reviewers highlight that NinjaOne's quality of support is notably higher, with users praising its reliability and responsiveness. In contrast, while ThreatDown's support is appreciated, it does not receive the same level of acclaim, indicating a potential area for improvement.
- Users report that both products meet their requirements well, but NinjaOne's higher satisfaction in product direction suggests that users feel more confident in its future development and feature roadmap, which is crucial for long-term planning.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availableThreatDown
Endpoint Protection - 14 Day Trial
Free Trial
1 Device Per Year
- Cyberprotection for up to 10 devices
- Central management console
- Lightweight, cloud-based
Free Trial
NinjaOne
Free Trial is available
ThreatDown
Free Trial is available
Ratings
Meets Requirements
9.1
3,038
9.2
958
Ease of Use
9.1
3,072
9.3
963
Ease of Setup
9.2
2,871
9.2
725
Ease of Admin
9.2
2,750
9.1
696
Quality of Support
9.2
2,915
8.8
855
Has the product been a good partner in doing business?
9.5
2,687
9.1
675
Product Direction (% positive)
9.7
3,022
8.9
948
Features by Category
Administration
8.2
652
Not enough data
8.7
670
Not enough data
8.2
672
Not enough data
Service Desk
8.0
663
Not enough data
7.8
652
Not enough data
7.7
630
Not enough data
Management
8.3
615
Not enough data
9.0
622
Not enough data
8.7
600
Not enough data
8.8
596
Not enough data
8.4
579
Not enough data
Functionality
7.5
602
Not enough data
8.5
610
Not enough data
8.8
630
Not enough data
8.9
629
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
174
Not enough data
6.7
172
Not enough data
6.9
170
Not enough data
6.7
171
Not enough data
6.7
170
Not enough data
6.7
168
Not enough data
6.8
167
Not enough data
Compatibility
8.8
308
Not enough data
8.1
284
Not enough data
8.3
285
Not enough data
8.2
275
Not enough data
Management
Feature Not Available
Not enough data
8.2
286
Not enough data
8.6
289
Not enough data
8.8
303
Not enough data
9.1
303
Not enough data
Compliance
8.7
282
Not enough data
8.4
275
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.2
62
Not enough data
7.2
62
Not enough data
7.6
63
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
63
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
337
Not enough data
8.9
353
Not enough data
8.5
341
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
346
Not enough data
8.6
336
Not enough data
8.3
327
Not enough data
Management
8.2
326
Not enough data
8.8
328
Not enough data
8.7
329
Not enough data
Agentic AI - Online Backup
7.5
73
Not enough data
7.3
72
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.2
71
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.2
1949
|
Verified
Not enough data
8.5
464
Not enough data
8.1
443
Not enough data
Monitoring and Management
9.3
1936
|
Verified
Not enough data
8.4
1827
Not enough data
8.6
1882
|
Verified
Not enough data
8.9
1932
|
Verified
Not enough data
8.2
448
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.4
439
Not enough data
Service Management
9.1
1857
|
Verified
Not enough data
8.0
433
Not enough data
7.2
424
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
465
Not enough data
7.0
462
Not enough data
7.1
456
Not enough data
6.8
451
Not enough data
6.8
452
Not enough data
6.9
448
Not enough data
6.9
445
Not enough data
Scope
8.7
411
Not enough data
8.8
420
Not enough data
Security
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Not enough data
Management
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
399
Not enough data
7.8
372
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Not enough data
Functionality
8.8
652
Not enough data
8.9
669
Not enough data
8.0
614
Not enough data
8.7
610
Not enough data
Monitoring - Network Monitoring
7.5
250
Not enough data
7.7
252
Not enough data
8.3
253
Not enough data
Management
8.2
570
Not enough data
8.2
579
Not enough data
7.6
537
Not enough data
Analytics - Network Monitoring
7.0
241
Not enough data
6.9
239
Not enough data
Security - Network Monitoring
7.7
244
Not enough data
7.2
240
Not enough data
7.0
241
Not enough data
Network Performance - Network Monitoring
6.9
242
Not enough data
7.3
242
Not enough data
AI Automation - Network Monitoring
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Not enough data
Agentic AI - Network Monitoring
6.5
125
Not enough data
6.5
124
Not enough data
6.5
126
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Not enough data
Administration
Not enough data
9.1
229
Not enough data
8.8
236
Not enough data
8.9
220
Not enough data
8.5
203
Not enough data
8.8
222
Functionality
Not enough data
8.9
212
Not enough data
8.9
212
Not enough data
9.0
244
Not enough data
9.6
257
Analysis
Not enough data
9.0
231
Not enough data
8.9
238
Not enough data
8.9
221
Monitoring
9.2
550
|
Verified
Not enough data
9.2
548
|
Verified
Not enough data
8.5
502
|
Verified
Not enough data
7.1
197
Not enough data
Management Tools
8.2
490
Not enough data
8.6
505
|
Verified
Not enough data
8.5
486
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Not enough data
Asset Inventory
8.9
1122
Not enough data
8.8
1113
Not enough data
7.7
1020
Not enough data
Feature Not Available
Not enough data
8.1
1047
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.3
226
Not enough data
7.2
223
Not enough data
7.4
221
Not enough data
7.1
218
Not enough data
7.1
217
Not enough data
7.0
219
Not enough data
7.0
217
Not enough data
Management
9.1
1077
Not enough data
8.7
1025
Not enough data
8.1
992
Not enough data
8.1
1017
Not enough data
Administration
9.2
1549
Not enough data
8.7
1508
Not enough data
7.8
1412
Not enough data
9.1
1545
Not enough data
8.9
1472
Not enough data
8.8
1506
Not enough data
Maintenance
9.1
1536
Not enough data
7.7
1326
Not enough data
Communication
7.9
1372
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1299
Not enough data
Security
8.3
1340
Not enough data
8.4
1369
Not enough data
Device Support
7.6
1335
Not enough data
8.4
1405
Not enough data
8.4
1392
Not enough data
Performance
8.2
1461
Not enough data
Functionality
8.8
319
Not enough data
7.9
292
Not enough data
8.0
296
Not enough data
8.5
308
Not enough data
Performance
8.8
314
Not enough data
8.5
301
Not enough data
Feature Not Available
Not enough data
8.6
305
Not enough data
Agentic AI - PC Backup
7.2
89
Not enough data
7.1
89
Not enough data
6.9
88
Not enough data
7.0
88
Not enough data
Platform Features
Not enough data
9.1
121
Not enough data
9.2
120
Not enough data
8.9
117
Not enough data
9.1
120
Not enough data
9.3
121
Not enough data
8.6
119
Not enough data
9.3
7
Automation Capabilities
Not enough data
9.1
119
Not enough data
9.1
120
Not enough data
5.3
5
Generative AI
Not enough data
6.8
169
Not enough data
6.9
155
Generative AI
Feature Not Available
7.4
115
Management and Discovery - IT Documentation
8.3
222
Not enough data
8.3
221
Not enough data
8.7
222
Not enough data
Operations - IT Documentation
8.3
219
Not enough data
8.7
220
Not enough data
8.3
222
Not enough data
Generative AI - Autonomous Endpoint Management
7.1
63
Not enough data
7.2
64
Not enough data
7.2
63
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.5
74
Not enough data
8.1
71
Not enough data
7.8
67
Not enough data
8.8
74
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
9.7
13
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
427
Not enough data
Operating System
9.1
473
Not enough data
8.0
465
Not enough data
8.2
451
Not enough data
Management
8.5
456
Not enough data
8.2
434
Not enough data
8.2
432
Not enough data
8.1
433
Not enough data
8.2
434
Not enough data
Security
8.5
441
Not enough data
8.5
438
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.0
702
Not enough data
Platform
7.8
690
Not enough data
9.0
713
Not enough data
8.2
674
Not enough data
8.4
706
Not enough data
8.2
690
Not enough data
Security
8.6
705
Not enough data
9.1
718
Not enough data
7.6
663
Not enough data
8.6
688
Not enough data
8.1
668
Not enough data
Agentic AI - Enterprise IT Management
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Not enough data
Categories
Categories
Shared Categories
NinjaOne and ThreatDown are categorized as Endpoint Management
Unique Categories
NinjaOne is categorized as Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
ThreatDown is categorized as Managed Detection and Response (MDR), Endpoint Detection & Response (EDR), Endpoint Protection Platforms, and Antivirus
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ThreatDown
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.2%
Information Technology and Services
12.7%
Computer & Network Security
6.9%
Construction
4.6%
Computer Software
4.4%
Education Management
3.9%
Other
67.5%
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