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Compare NinjaOne and ThousandEyes 
Featured Products
At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Enterprise (80.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
NinjaOne
Star Rating
(3,212)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneThousandEyes
Star Rating
(79)4.5 out of 5
Market Segments
Enterprise (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ThousandEyesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to ThousandEyes. Users appreciate its versatility, noting that it effectively manages devices, applications, and more, making it a reliable choice for day-to-day operations.
- According to verified reviews, NinjaOne's ease of use and setup are standout features, with users highlighting its intuitive interface and quick deployment process. In contrast, some users of ThousandEyes mention challenges with configuration, which can hinder their workflow.
- Users say that NinjaOne's continuous updates and AI-driven patch management have greatly improved their experience, making it easier to keep systems secure and up-to-date. Meanwhile, ThousandEyes users appreciate its detailed analytics and performance metrics, particularly for diagnosing network issues, but may find it less user-friendly overall.
- Reviewers mention that NinjaOne's quality of support is a strong point, with many praising the responsiveness and helpfulness of the support team. In comparison, while ThousandEyes also receives positive feedback for its support, it does not match the level of satisfaction reported by NinjaOne users.
- G2 reviewers highlight that ThousandEyes offers unique features like enhanced visibility into network hops during synthetic tests, which is particularly valuable for enterprise users needing in-depth insights. However, this specialized focus may not appeal to mid-market users who find NinjaOne's broader functionality more aligned with their needs.
- According to recent user feedback, NinjaOne's remote screen sharing quality is noted as very good, enhancing collaboration and support capabilities. ThousandEyes, while strong in performance monitoring, may not provide the same level of user-friendly features for everyday tasks, which could impact its appeal for teams looking for comprehensive management tools.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availableThousandEyes
No pricing availableFree Trial
NinjaOne
Free Trial is available
ThousandEyes
Free Trial is available
Ratings
Meets Requirements
9.1
3,036
8.9
72
Ease of Use
9.1
3,070
8.2
74
Ease of Setup
9.2
2,869
8.2
43
Ease of Admin
9.2
2,747
8.5
42
Quality of Support
9.2
2,913
8.6
69
Has the product been a good partner in doing business?
9.5
2,684
8.9
40
Product Direction (% positive)
9.7
3,020
9.2
77
Features by Category
Administration
8.2
651
Not enough data
8.7
669
Not enough data
8.2
671
Not enough data
Service Desk
8.0
662
Not enough data
7.8
651
Not enough data
7.7
629
Not enough data
Management
8.3
614
Not enough data
9.0
621
Not enough data
8.7
599
Not enough data
8.8
595
Not enough data
8.4
578
Not enough data
Functionality
7.5
601
Not enough data
8.5
609
Not enough data
8.8
629
Not enough data
8.9
628
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
174
Not enough data
6.7
172
Not enough data
6.9
170
Not enough data
6.7
171
Not enough data
6.7
170
Not enough data
6.7
168
Not enough data
6.8
167
Not enough data
Compatibility
8.8
309
Not enough data
8.0
285
Not enough data
8.3
286
Not enough data
8.2
276
Not enough data
Management
Feature Not Available
Not enough data
8.3
287
Not enough data
8.6
290
Not enough data
8.8
304
Not enough data
9.1
304
Not enough data
Compliance
8.7
283
Not enough data
8.4
276
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.2
62
Not enough data
7.2
62
Not enough data
7.6
63
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
63
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
338
Not enough data
8.9
354
Not enough data
8.5
342
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
347
Not enough data
8.6
337
Not enough data
8.3
328
Not enough data
Management
8.2
327
Not enough data
8.8
329
Not enough data
8.7
330
Not enough data
Agentic AI - Online Backup
7.5
73
Not enough data
7.3
72
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.2
71
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.2
1950
|
Verified
Not enough data
8.5
465
Not enough data
8.1
444
Not enough data
Monitoring and Management
9.3
1937
|
Verified
Not enough data
8.4
1828
Not enough data
8.6
1883
|
Verified
Not enough data
8.9
1933
|
Verified
Not enough data
8.2
449
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.4
440
Not enough data
Service Management
9.1
1858
|
Verified
Not enough data
8.0
434
Not enough data
7.2
425
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
466
Not enough data
7.0
463
Not enough data
7.1
457
Not enough data
6.8
452
Not enough data
6.8
453
Not enough data
6.9
449
Not enough data
6.9
446
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
8.7
411
Not enough data
8.8
420
Not enough data
Security
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Not enough data
Management
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
399
Not enough data
7.8
372
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Not enough data
Functionality
8.8
653
8.9
48
8.9
670
8.5
48
8.0
615
Feature Not Available
8.7
610
8.5
40
Monitoring - Network Monitoring
7.5
250
Not enough data
7.7
252
Not enough data
8.3
253
Not enough data
Management
8.2
571
8.5
41
8.2
580
8.7
47
7.6
537
9.0
45
Analytics - Network Monitoring
7.0
241
Not enough data
6.9
239
Not enough data
Security - Network Monitoring
7.7
244
Not enough data
7.2
240
Not enough data
7.0
241
Not enough data
Network Performance - Network Monitoring
6.9
242
Not enough data
7.3
242
Not enough data
AI Automation - Network Monitoring
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Not enough data
Agentic AI - Network Monitoring
6.5
125
Not enough data
6.5
124
Not enough data
6.5
126
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Not enough data
Monitoring
Not enough data
9.2
23
Not enough data
8.7
14
Not enough data
8.9
18
Not enough data
9.3
23
Not enough data
Not enough data
Administration
Not enough data
9.0
20
Not enough data
8.9
16
Not enough data
Feature Not Available
Not enough data
Not enough data
Analysis
Not enough data
8.8
23
Not enough data
9.0
24
Not enough data
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.2
551
|
Verified
Not enough data
9.2
549
|
Verified
Not enough data
8.5
503
|
Verified
Not enough data
7.1
197
Not enough data
Management Tools
8.2
491
Not enough data
8.6
506
|
Verified
Not enough data
8.5
487
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Not enough data
Asset Inventory
8.9
1119
Not enough data
8.8
1111
Not enough data
7.7
1018
Not enough data
Feature Not Available
Not enough data
8.1
1045
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.3
227
Not enough data
7.2
224
Not enough data
7.4
222
Not enough data
7.1
219
Not enough data
7.1
218
Not enough data
7.0
220
Not enough data
7.0
218
Not enough data
Management
9.1
1074
Not enough data
8.7
1023
Not enough data
8.1
989
Not enough data
8.1
1014
Not enough data
Administration
9.2
1551
Not enough data
8.7
1508
Not enough data
7.8
1412
Not enough data
9.1
1546
Not enough data
8.9
1473
Not enough data
8.8
1507
Not enough data
Maintenance
9.1
1537
Not enough data
7.7
1326
Not enough data
Communication
7.9
1374
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1299
Not enough data
Security
8.3
1340
Not enough data
8.4
1370
Not enough data
Device Support
7.6
1335
Not enough data
8.4
1405
Not enough data
8.4
1392
Not enough data
Performance
8.2
1461
Not enough data
Functionality
8.8
320
Not enough data
7.9
292
Not enough data
8.0
296
Not enough data
8.5
308
Not enough data
Performance
8.8
315
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
305
Not enough data
Agentic AI - PC Backup
7.2
89
Not enough data
7.1
89
Not enough data
6.9
88
Not enough data
7.0
88
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Not enough data
Management and Discovery - IT Documentation
8.3
222
Not enough data
8.3
221
Not enough data
8.7
222
Not enough data
Operations - IT Documentation
8.3
219
Not enough data
8.7
220
Not enough data
8.3
222
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
7.2
64
Not enough data
7.2
65
Not enough data
7.2
64
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.6
75
Not enough data
8.1
72
Not enough data
7.8
68
Not enough data
8.8
75
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
427
Not enough data
Operating System
9.1
474
Not enough data
8.0
465
Not enough data
8.2
451
Not enough data
Management
8.5
456
Not enough data
8.2
434
Not enough data
8.2
433
Not enough data
8.1
433
Not enough data
8.3
435
Not enough data
Security
8.5
441
Not enough data
8.5
438
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.0
699
Not enough data
Platform
7.8
687
Not enough data
9.0
710
Not enough data
8.2
672
Not enough data
8.4
704
Not enough data
8.2
687
Not enough data
Security
8.6
703
Not enough data
9.1
716
Not enough data
7.6
661
Not enough data
8.6
686
Not enough data
8.1
666
Not enough data
Agentic AI - Enterprise IT Management
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Not enough data
Categories
Categories
Shared Categories
NinjaOne and ThousandEyes are categorized as Network Monitoring
Unique Categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
ThousandEyes is categorized as Observability Software, Digital Employee Experience (DEX) Management, Cloud Infrastructure Monitoring, and Digital Experience Monitoring (DEM)
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ThousandEyes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.2%
Information Technology and Services
23.1%
Computer Networking
12.8%
Computer & Network Security
10.3%
Computer Software
9.0%
Hospital & Health Care
5.1%
Other
39.7%
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
ThousandEyes has no discussions with answers
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