# NinjaOne vs Teamviewer DEX Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NinjaOne excels in user experience, with many praising its **intuitive UI** and **fast integration**. Users appreciate how easy it is to manage assets and perform tasks like software installation and patch updates.
- **Users say** that Teamviewer DEX offers strong analytics capabilities, with **easy-to-understand dashboards** that provide deep insights. However, some users feel that it lacks the same level of intuitive usability found in NinjaOne.
- **According to verified reviews** , NinjaOne stands out for its **responsive support** , with users highlighting the helpfulness of the support team. In contrast, while Teamviewer DEX also receives positive feedback for its support, it doesn't match the volume of recent reviews praising NinjaOne's service.
- **Reviewers mention** that NinjaOne's implementation process is notably quick and straightforward, making it a preferred choice for teams looking to get up and running without extensive technical knowledge. Teamviewer DEX, while easy to set up, has fewer recent reviews discussing its implementation experience.
- **Users highlight** that NinjaOne's pricing is considered reasonable, especially given its robust feature set, which includes constant updates and integrations. Teamviewer DEX, on the other hand, requires potential customers to contact them for pricing, which can be a barrier for some users.
- **G2 reviewers indicate** that NinjaOne has a strong presence in the mid-market segment, making it a popular choice among small to medium-sized businesses. Teamviewer DEX, while favored by enterprise users, may not cater as effectively to the needs of smaller organizations.



| | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 4,307 | 55 | 
| **Largest Market Segment** | Mid-Market (49.0% of reviews) | Enterprise (74.5% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### NinjaOne

Pros:
- Ease of Use (1373 reviews)
- Remote Access (867 reviews)

Cons:
- Missing Features (715 reviews)
- Limited Features (396 reviews)

### Teamviewer DEX

Pros:
- Features (7 reviews)
- Automation (6 reviews)

Cons:
- Learning Curve (4 reviews)
- Poor Customer Support (4 reviews)

---
## Ratings Comparison
| Rating | NinjaOne | Teamviewer DEX | 
|---|---|---|
  | **Meets Requirements** | 9.0 (4096 reviews) | 8.8 (46 reviews) | 
  | **Ease of Use** | 9.1 (4138 reviews) | 8.3 (47 reviews) | 
  | **Ease of Setup** | 9.1 (3887 reviews) | 8.0 (43 reviews) | 
  | **Ease of Admin** | 9.1 (3085 reviews) | 8.2 (34 reviews) | 
  | **Quality of Support** | 9.1 (3927 reviews) | 8.4 (44 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (3018 reviews) | 9.0 (33 reviews) | 
  | **Product Direction (% positive)** | 9.7 (3965 reviews) | 8.7 (44 reviews) | 

---
## Pricing

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Teamviewer DEX

#### Entry-Level Pricing

Plan: DEX Standard

Price: Contact Us

Description: Start solving digital experience challenges step-by-step with foundational capabilities.

Key Features:
- TeamViewer DEX Intelligence: Intelligent Insights
- Endpoint Troubleshooting
- Endpoint Automation

[Browse all 3 editions](https://www.g2.com/products/teamviewer-dex/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 846 |
| **Teamviewer DEX** | N/A | N/A |

#### Administration

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Change Management** | 8.2 (678 reviews) | Not enough data | 
| **Asset Management** | 8.8 (725 reviews) | Not enough data | 
| **Reports & Analytics** | 8.3 (724 reviews) | Not enough data | 

#### Service Desk

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Help Desk** | 8.1 (718 reviews) | Not enough data | 
| **Incident Reports** | 7.9 (669 reviews) | Not enough data | 
| **Process Workflow** | 7.7 (645 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Reporting** | 8.3 (639 reviews) | Not enough data | 
| **Administration Console** | 9.0 (645 reviews) | Not enough data | 
| **Access Management** | 8.7 (616 reviews) | Not enough data | 
| **Asset Management** | 8.8 (617 reviews) | Not enough data | 
| **Policy Dictation** | 8.4 (591 reviews) | Not enough data | 

#### Functionality

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Ticketing System** | 7.6 (641 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (627 reviews) | Not enough data | 
| **Alerting** | 8.9 (671 reviews) | Not enough data | 
| **Automation** | 9.0 (688 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (177 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (173 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (173 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (171 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (170 reviews) | Not enough data | 
| **Decision Making** | 6.8 (169 reviews) | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 416 |
| **Teamviewer DEX** | N/A | N/A |

#### Compatibility 

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **File Server Backup** | 8.9 (369 reviews) | Not enough data | 
| **Database Server Backup** | 8.2 (306 reviews) | Not enough data | 
| **Virtual Machines** | 8.5 (330 reviews) | Not enough data | 
| **Repository Models** | 8.3 (289 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Continuous Backup** | Feature Not Available | Not enough data | 
| **Disaster Recovery** | 8.4 (306 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (304 reviews) | Not enough data | 
| **Remote Backup** | 8.9 (346 reviews) | Not enough data | 
| **Activity Monitoring** | 9.2 (367 reviews) | Not enough data | 

#### Compliance

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Security Standards** | 8.8 (303 reviews) | Not enough data | 
| **Cloud Data Protection** | 8.4 (286 reviews) | Not enough data | 
| **Data Deduplication** | Feature Not Available | Not enough data | 

#### Agentic AI - Server Backup

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (67 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (66 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (66 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (64 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (64 reviews) | Not enough data | 
| **Decision Making** | 7.5 (65 reviews) | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 448 |
| **Teamviewer DEX** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Real-time Sync** | 8.3 (93 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (350 reviews) | Not enough data | 
| **Remote Backup** | 9.0 (390 reviews) | Not enough data | 
| **Versioning** | 8.6 (356 reviews) | Not enough data | 
| **Mobile Backup Application** | Feature Not Available | Not enough data | 

#### Compatibility 

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Disk Backup** | Feature Not Available | Not enough data | 
| **Local Backup** | 8.6 (358 reviews) | Not enough data | 
| **Storage Formats** | 8.3 (332 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **File Sharing** | 8.2 (335 reviews) | Not enough data | 
| **Security Standards** | 8.8 (341 reviews) | Not enough data | 
| **Encrypted Storage** | 8.8 (338 reviews) | Not enough data | 

#### Agentic AI - Online Backup

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 2813 |
| **Teamviewer DEX** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Device Management** | 9.4 (2527 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | 8.9 (685 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.2 (471 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Remote Monitoring** | 9.4 (2453 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.5 (1945 reviews) | Not enough data | 
| **Application Deployment** | 8.7 (2142 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | 9.1 (2463 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.5 (533 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Workflow Management** | 8.6 (509 reviews) | Not enough data | 

#### Service Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Remote Access** | 9.2 (2347 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | 8.1 (472 reviews) | Not enough data | 
| **Ticketing** | 7.6 (575 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (526 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (468 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (480 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (459 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (456 reviews) | Not enough data | 
| **Proactive Assistance** | 7.0 (464 reviews) | Not enough data | 
| **Decision Making** | 7.1 (460 reviews) | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 507 |
| **Teamviewer DEX** | N/A | N/A |

#### Scope

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.7 (428 reviews) | Not enough data | 
| **Multi-OS Support** | 8.9 (455 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Reporting and Alerts** | 8.5 (449 reviews) | Not enough data | 
| **Endpoint Protection** | 8.3 (409 reviews) | Not enough data | 
| **Remote Wiping** | 7.5 (391 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Device Enrollment** | 8.9 (432 reviews) | Not enough data | 
| **Device Configuration** | 8.7 (432 reviews) | Not enough data | 
| **Device Compliance** | 8.7 (415 reviews) | Not enough data | 
| **Usage Information** | 8.8 (414 reviews) | Not enough data | 
| **Data Separation** | 7.8 (375 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (171 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (169 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (167 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (165 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (169 reviews) | Not enough data | 
| **Decision Making** | 7.2 (170 reviews) | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.3/10 | 780 |
| **Teamviewer DEX** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Performance Monitoring** | 8.8 (702 reviews) | Not enough data | 
| **Alerting** | 9.0 (736 reviews) | Not enough data | 
| **Improvement Suggestions** | 8.1 (618 reviews) | Not enough data | 
| **Multi-Network Capability** | 8.8 (616 reviews) | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **360-Degree Network Visibility** | Feature Not Available | Not enough data | 
| **Automated Network Discovery** | Feature Not Available | Not enough data | 
| **Real-Time Monitoring** | 8.4 (282 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Performance Baseline** | 8.3 (573 reviews) | Not enough data | 
| **Data Visualization** | 8.2 (587 reviews) | Not enough data | 
| **Path Analysis** | 7.6 (540 reviews) | Not enough data | 

#### Analytics - Network Monitoring

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Predictive Performance Analytics** | Feature Not Available | Not enough data | 
| **Packet & Flow Analysis** | 6.9 (239 reviews) | Not enough data | 

#### Security - Network Monitoring

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Encrypted Data Transmission** | Feature Not Available | Not enough data | 
| **Zero Trust and Identity Management** | Feature Not Available | Not enough data | 
| **Integrated Network Security** | Feature Not Available | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Dynamic Network Optimization** | Feature Not Available | Not enough data | 
| **Automated Tasks Routing** | Feature Not Available | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Feature Not Available | Not enough data | 
| **Self-Healing Networks** | Feature Not Available | Not enough data | 
| **Predictive Network Maintenance** | Feature Not Available | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 614 |
| **Teamviewer DEX** | N/A | N/A |

#### Monitoring

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Constant Monitoring** | 9.3 (572 reviews) ✓ Verified | Not enough data | 
| **Timely Alerts** | 9.2 (570 reviews) ✓ Verified | Not enough data | 
| **TIcket Accuracy** | 8.5 (511 reviews) ✓ Verified | Not enough data | 
| **AI Monitoring** | 7.2 (200 reviews) | Not enough data | 

#### Management Tools

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Ticket Assignment** | 8.3 (505 reviews) | Not enough data | 
| **Standardization** | 8.7 (516 reviews) ✓ Verified | Not enough data | 
| **Lifecycle Visualization** | 8.5 (490 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Incident Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (99 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (97 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (96 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (95 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (95 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (95 reviews) | Not enough data | 
| **Decision Making** | 7.5 (93 reviews) | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 1310 |
| **Teamviewer DEX** | N/A | N/A |

#### Asset Inventory

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Hardware Asset Inventory** | 9.0 (1195 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.9 (1171 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 7.7 (1025 reviews) | Not enough data | 
| **Mobile Asset Inventory** | 7.4 (295 reviews) | Not enough data | 
| **Asset Discovery** | 8.2 (1070 reviews) | Not enough data | 

#### Generative AI

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (242 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (227 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (224 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (222 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (218 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (225 reviews) | Not enough data | 
| **Decision Making** | 7.1 (222 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Central Dashboard** | 9.1 (1162 reviews) | Not enough data | 
| **Asset Policy Management** | 8.7 (1049 reviews) | Not enough data | 
| **Risk Management** | 8.1 (1008 reviews) | Not enough data | 
| **Integrations** | 8.2 (1073 reviews) | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Teamviewer DEX** | N/A | N/A |

#### ServiceNow Apps

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.4/10 | 2024 |
| **Teamviewer DEX** | N/A | N/A |

#### Administration

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Screen Sharing** | 9.2 (1736 reviews) | Not enough data | 
| **File Sharing** | 8.7 (1618 reviews) | Not enough data | 
| **Session Recording** | 7.8 (1423 reviews) | Not enough data | 
| **Unattended Remote Access** | 9.2 (1745 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.9 (1537 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.8 (1599 reviews) | Not enough data | 

#### Maintenance

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Remote Reboot** | 9.2 (1759 reviews) | Not enough data | 
| **Remote Printing** | 7.7 (1337 reviews) | Not enough data | 

#### Communication 

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Text Chat** | 8.0 (1437 reviews) | Not enough data | 
| **VoIP** | Feature Not Available | Not enough data | 
| **Video Conference Call** | Feature Not Available | Not enough data | 
| **Screen Annotations** | 7.2 (1304 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Data Encryption** | 8.3 (1357 reviews) | Not enough data | 
| **Compliance** | 8.4 (1393 reviews) | Not enough data | 

#### Device Support

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Mobile Device Access** | 7.6 (1365 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.4 (1470 reviews) | Not enough data | 
| **Cross-Platform** | 8.4 (1440 reviews) | Not enough data | 

#### Performance

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Reporting** | 8.2 (1540 reviews) | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 364 |
| **Teamviewer DEX** | N/A | N/A |

#### Functionality 

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Incremental Backup** | 8.9 (335 reviews) | Not enough data | 
| **OS Boot Recovery** | 7.9 (296 reviews) | Not enough data | 
| **Bootable Disk** | 8.1 (299 reviews) | Not enough data | 
| **Online Restore** | 8.6 (323 reviews) | Not enough data | 

#### Performance

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Multiple Backup Versions** | 8.8 (321 reviews) | Not enough data | 
| **Unlimited Backup** | 8.6 (308 reviews) | Not enough data | 
| **Deduplication** | Feature Not Available | Not enough data | 
| **Lag Free Operation** | 8.6 (310 reviews) | Not enough data | 

#### Agentic AI - PC Backup

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (92 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (91 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (89 reviews) | Not enough data | 
| **Decision Making** | 7.1 (90 reviews) | Not enough data | 

### Digital Employee Experience (DEX) Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Teamviewer DEX** | 8.1/10 | 30 |

#### Experience

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Telemetry Collection** | Not enough data | 8.3 (27 reviews) | 
| **Feedback** | Not enough data | 8.1 (25 reviews) | 

#### Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Digital Experience Score** | Not enough data | 8.4 (29 reviews) | 
| **Alerts** | Not enough data | 7.8 (27 reviews) | 
| **Budget Analysis** | Not enough data | 7.2 (22 reviews) | 
| **Remediation** | Not enough data | 8.5 (28 reviews) | 
| **Optimization** | Not enough data | 8.2 (30 reviews) | 

#### Performance

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Troubleshooting** | Not enough data | 8.0 (30 reviews) | 
| **Uptime Monitoring** | Not enough data | 8.2 (28 reviews) | 
| **Performance Monitoring** | Not enough data | 8.3 (30 reviews) | 
| **Issue Tracking** | Not enough data | 8.1 (26 reviews) | 
| **Resource Monitoring** | Not enough data | 7.8 (28 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Teamviewer DEX** | 6.7/10 | 6 |

#### Generative AI

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | 6.7 (6 reviews) | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.5/10 | 255 |
| **Teamviewer DEX** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Search and Indexing** | 8.4 (224 reviews) | Not enough data | 
| **Version Control** | 8.4 (222 reviews) | Not enough data | 
| **Access and Permissions** | 8.8 (225 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Integrations** | 8.4 (226 reviews) | Not enough data | 
| **Automation** | 8.9 (241 reviews) | Not enough data | 
| **Reporting** | 8.4 (227 reviews) | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 143 |
| **Teamviewer DEX** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Behavioral Analysis** | 7.2 (67 reviews) | Not enough data | 
| **Adaptive** | 7.4 (70 reviews) | Not enough data | 
| **Predictive** | 7.4 (68 reviews) | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Patch Management** | 9.0 (130 reviews) | Not enough data | 
| **Oversees** | 8.3 (78 reviews) | Not enough data | 
| **Self-Healing** | 8.1 (80 reviews) | Not enough data | 
| **Centralized Dashboard** | 9.1 (117 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Teamviewer DEX** | N/A | N/A |

#### System Control

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Teamviewer DEX** | N/A | N/A |

#### Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 677 |
| **Teamviewer DEX** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Regulation Compliant** | 8.6 (465 reviews) | Not enough data | 

#### Operating System

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Multi-Systems Support** | 9.3 (639 reviews) | Not enough data | 
| **Apple Support** | 8.2 (584 reviews) | Not enough data | 
| **Android Support** | 8.5 (554 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Applicatons Management** | 8.7 (571 reviews) | Not enough data | 
| **Applications Consolidation** | 8.4 (501 reviews) | Not enough data | 
| **Whitelist** | 8.4 (498 reviews) | Not enough data | 
| **Blacklist** | 8.3 (492 reviews) | Not enough data | 
| **Usage Information** | 8.5 (509 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Remote Wipe** | 8.6 (507 reviews) | Not enough data | 
| **Security** | 8.7 (520 reviews) | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (150 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (143 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (147 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (143 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (139 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (145 reviews) | Not enough data | 
| **Decision Making** | 7.7 (142 reviews) | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Teamviewer DEX** | N/A | N/A |

#### Knowledge Base

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 1011 |
| **Teamviewer DEX** | N/A | N/A |

#### Analysis

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Threat Detection** | 8.2 (779 reviews) | Not enough data | 

#### Platform

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Unified Communications Platform** | 7.9 (723 reviews) | Not enough data | 
| **Remote Access** | 9.2 (921 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.3 (700 reviews) | Not enough data | 
| **Asset Tracking** | 8.6 (792 reviews) | Not enough data | 
| **IT Knowledge Management** | 8.4 (747 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Endpoint Protection** | 8.8 (812 reviews) | Not enough data | 
| **Patch Management** | 9.2 (925 reviews) | Not enough data | 
| **Disaster Recovery** | 7.7 (690 reviews) | Not enough data | 
| **Service Management** | 8.8 (755 reviews) | Not enough data | 
| **Workflow Management** | 8.2 (707 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (175 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (157 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (161 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (155 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (153 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (158 reviews) | Not enough data | 
| **Decision Making** | 7.0 (154 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)

**Unique to NinjaOne (14):** [Patch Management Software](https://www.g2.com/categories/patch-management), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Incident Management Software](https://www.g2.com/categories/incident-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to Teamviewer DEX (2):** [Digital Employee Experience (DEX) Management Software](https://www.g2.com/categories/digital-employee-experience-dex-management), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)


---
## Reviewer Demographics

### By Company Size

| Segment | NinjaOne | Teamviewer DEX | 
|---|---|---|
| **Small-Business** | 43.5% | 9.1% | 
| **Mid-Market** | 49.0% | 16.4% | 
| **Enterprise** | 7.6% | 74.5% | 

### By Industry

#### NinjaOne

- **Information Technology and Services:** 26.9%
- **Computer & Network Security:** 13.5%
- **Hospital & Health Care:** 4.0%
- **Manufacturing:** 3.5%
- **Computer Software:** 2.8%
- **Construction:** 2.6%
- **Retail:** 2.3%
- **Financial Services:** 2.2%
- **Consulting:** 1.9%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.8%

#### Teamviewer DEX

- **Information Technology and Services:** 27.3%
- **Oil & Energy:** 10.9%
- **Retail:** 7.3%
- **Chemicals:** 5.5%
- **Computer Software:** 5.5%
- **Accounting:** 3.6%
- **Computer & Network Security:** 3.6%
- **Education Management:** 3.6%
- **Other:** 1.8%
- **Airlines/Aviation:** 1.8%
- **Other:** 29.1%

---
## Alternatives

### Alternatives to NinjaOne

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1152 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1042 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (234 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1356 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)

### Alternatives to Teamviewer DEX

- [Nexthink](https://www.g2.com/products/nexthink/reviews) — 4.6/5 stars (384 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1152 reviews)
- [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) — 4.6/5 stars (408 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (424 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1101 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1042 reviews)
- [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) — 4.6/5 stars (409 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5562 reviews)
- [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) — 4.7/5 stars (1773 reviews)

---
## Top Discussions

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."
- Title: [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) — 2 comments, 1 upvote
  > **Top comment:** "They are in the process of adding full Mac integration. Basic services like AV, Splashtop support and some monitoring work, properly."

### Teamviewer DEX

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ninjaone-vs-teamviewer-dex)