Introducing G2.ai, the future of software buying.Try now
Compare NinjaOne and TeamViewer 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SOTI MobiControl
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SetMe
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ServiceNow IT Service Management
Visit Website
At a Glance
Market Segments
Mid-Market (49.6% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
NinjaOne
Star Rating
(3,211)4.7 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneTeamViewer
Star Rating
(3,710)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in Endpoint Inclusiveness with a perfect score of 10.0, allowing seamless access across various devices, while NinjaOne's score of 8.7 indicates it may not support as many endpoints, which could limit flexibility for some users.
- Reviewers mention that TeamViewer's Remote Wipe feature scores a perfect 10.0, providing robust security for sensitive data, whereas NinjaOne's score of 7.4 suggests it may not offer the same level of confidence in data protection during device management.
- G2 users highlight TeamViewer's superior Performance Monitoring capabilities with a score of 9.3, which allows for detailed insights into system performance, while NinjaOne's score of 8.8 indicates it may lack some advanced monitoring features that users find essential.
- Users on G2 report that TeamViewer's Session Recording feature, scoring 8.9, is highly valued for training and compliance purposes, while NinjaOne's lower score of 7.8 suggests it may not meet the same standards for users needing comprehensive session documentation.
- Reviewers mention that TeamViewer's Quality of Support is rated at 8.7, which is lower than NinjaOne's impressive score of 9.2, indicating that users may find NinjaOne's support more responsive and helpful when issues arise.
- Users say that TeamViewer's Ease of Setup is rated at 9.1, slightly behind NinjaOne's 9.2, suggesting that NinjaOne may offer a more streamlined onboarding process, which can be crucial for teams looking to implement software quickly.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
NinjaOne
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.1
3,038
9.1
2,980
Ease of Use
9.1
3,072
9.1
3,123
Ease of Setup
9.2
2,871
9.1
926
Ease of Admin
9.2
2,747
8.9
677
Quality of Support
9.2
2,917
8.7
2,558
Has the product been a good partner in doing business?
9.5
2,683
8.6
634
Product Direction (% positive)
9.7
3,022
8.7
2,874
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
654
Not enough data
8.7
672
Not enough data
8.2
674
Not enough data
Service Desk
8.0
665
Not enough data
7.8
654
Not enough data
7.7
631
Not enough data
Management
8.3
617
Not enough data
9.0
623
Not enough data
8.7
601
Not enough data
8.8
598
Not enough data
8.4
581
Not enough data
Functionality
7.5
604
Not enough data
8.5
611
Not enough data
8.8
631
Not enough data
8.9
630
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
175
Not enough data
6.8
173
Not enough data
6.9
171
Not enough data
6.7
172
Not enough data
6.7
171
Not enough data
6.7
169
Not enough data
6.8
168
Not enough data
Compatibility
8.8
310
Not enough data
8.0
286
Not enough data
8.3
287
Not enough data
8.2
276
Not enough data
Management
Feature Not Available
Not enough data
8.3
287
Not enough data
8.6
290
Not enough data
8.8
304
Not enough data
9.2
304
Not enough data
Compliance
8.7
283
Not enough data
8.4
276
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.2
63
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.3
64
Not enough data
7.3
64
Not enough data
7.4
64
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
338
Not enough data
9.0
353
Not enough data
8.5
342
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
347
Not enough data
8.6
337
Not enough data
8.3
328
Not enough data
Management
8.2
327
Not enough data
8.8
329
Not enough data
8.7
330
Not enough data
Agentic AI - Online Backup
7.5
74
Not enough data
7.3
73
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.2
72
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.2
1951
|
Verified
9.4
50
8.5
467
8.6
7
8.1
447
8.9
6
Monitoring and Management
9.3
1938
|
Verified
9.2
49
8.4
1832
9.2
49
8.6
1887
|
Verified
9.0
50
8.9
1935
|
Verified
9.1
50
8.2
451
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.4
441
7.9
7
Service Management
9.1
1859
|
Verified
9.4
50
8.0
435
8.8
7
7.2
426
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
7.2
468
7.9
8
7.0
466
8.3
8
7.1
460
8.3
8
6.9
455
7.9
8
6.8
456
8.3
8
6.9
452
8.3
8
7.0
449
8.5
8
Presenter Tools
Not enough data
8.9
863
Not enough data
8.5
786
Not enough data
9.1
935
|
Verified
Not enough data
8.8
834
|
Verified
Conferencing Options
Not enough data
8.7
797
|
Verified
Not enough data
8.7
809
|
Verified
Not enough data
8.7
792
|
Verified
Application Tools
Not enough data
8.8
870
|
Verified
Not enough data
8.9
825
|
Verified
Not enough data
8.7
807
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
38
Scope
8.7
411
10.0
5
8.8
419
10.0
5
Security
8.5
416
10.0
5
8.3
389
9.3
5
7.4
379
10.0
5
Management
8.8
406
9.7
5
8.6
403
9.7
5
8.6
395
9.7
5
8.7
399
10.0
5
7.8
372
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
7.2
168
Not enough data
7.0
167
Not enough data
7.2
167
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
167
Not enough data
Functionality
8.8
652
9.3
16
8.9
669
9.2
15
8.0
614
9.0
17
8.7
608
9.1
17
Monitoring - Network Monitoring
7.5
250
8.1
7
7.7
252
9.0
7
8.2
252
9.3
7
Management
8.2
571
9.2
16
8.2
580
9.3
16
7.6
537
9.1
17
Analytics - Network Monitoring
7.0
241
8.6
7
6.9
239
8.6
7
Security - Network Monitoring
7.7
243
9.0
7
7.2
240
9.3
7
7.0
241
8.8
7
Network Performance - Network Monitoring
6.9
242
8.6
7
7.3
241
9.3
7
AI Automation - Network Monitoring
6.4
231
8.9
6
6.3
231
9.0
7
6.4
230
9.0
7
Agentic AI - Network Monitoring
6.5
125
8.9
6
6.5
124
9.4
6
6.5
125
9.4
6
6.6
123
9.4
6
6.4
122
9.2
6
6.5
123
9.2
6
6.4
123
8.9
6
Monitoring
9.2
552
|
Verified
Not enough data
9.2
550
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
197
Not enough data
Management Tools
8.2
492
Not enough data
8.6
507
|
Verified
Not enough data
8.5
488
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Not enough data
Asset Inventory
8.9
1125
8.4
27
8.8
1116
8.4
27
7.7
1023
8.4
26
Feature Not Available
7.4
25
8.1
1050
8.4
27
Generative AI
Feature Not Available
7.9
20
Feature Not Available
7.8
20
Agentic AI - IT Asset Management
7.3
228
8.0
15
7.2
225
8.0
15
7.4
223
8.2
15
7.1
220
7.8
15
7.1
219
7.9
15
7.0
221
8.1
15
7.0
219
7.9
15
Management
9.1
1079
9.1
26
8.7
1028
8.7
26
8.0
994
8.3
21
8.1
1019
7.6
23
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
1552
9.2
548
8.7
1511
9.1
540
7.8
1414
8.9
490
9.1
1549
9.0
516
8.9
1475
8.9
501
8.8
1509
9.0
508
Maintenance
9.1
1539
9.0
504
7.7
1330
8.9
470
Communication
7.9
1377
9.0
501
Feature Not Available
8.6
446
Feature Not Available
8.7
449
7.2
1303
8.8
471
Security
8.3
1344
9.0
463
8.4
1373
9.0
468
Device Support
7.6
1339
8.9
496
8.4
1408
9.1
503
8.4
1395
9.1
503
Performance
8.2
1463
9.0
475
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Functionality
8.8
321
Not enough data
7.9
293
Not enough data
8.0
297
Not enough data
8.5
309
Not enough data
Performance
8.8
316
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
8.6
306
Not enough data
Agentic AI - PC Backup
7.2
90
Not enough data
7.1
90
Not enough data
6.9
89
Not enough data
7.1
89
Not enough data
Generative AI
Feature Not Available
Not enough data
Management and Discovery - IT Documentation
8.4
223
Not enough data
8.3
222
Not enough data
8.7
223
Not enough data
Operations - IT Documentation
8.3
220
Not enough data
8.7
221
Not enough data
8.3
223
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
7.2
64
Not enough data
7.2
64
Not enough data
7.2
64
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.5
74
Not enough data
8.1
72
Not enough data
7.7
67
Not enough data
8.8
74
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
431
8.7
29
Operating System
9.1
475
9.5
31
8.0
467
9.1
29
8.2
454
8.8
31
Management
8.5
459
8.8
30
8.2
438
8.5
30
8.2
436
9.0
28
8.1
437
8.5
28
8.3
438
8.8
30
Security
8.5
444
8.7
29
8.5
441
8.9
31
Agentic AI - Mobile Device Management (MDM)
7.7
141
9.2
6
7.6
141
8.9
6
7.8
142
9.4
6
7.7
139
8.9
6
7.6
138
8.3
6
7.6
139
8.6
6
7.6
137
8.3
6
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.0
704
8.9
18
Platform
7.8
691
9.2
19
9.0
714
9.0
17
8.2
675
9.1
17
8.4
707
8.8
17
8.2
690
9.5
17
Security
8.6
705
9.2
17
9.1
719
9.3
15
7.6
665
9.2
15
8.6
688
9.7
15
8.1
668
9.1
15
Agentic AI - Enterprise IT Management
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Not enough data
Administration
Not enough data
8.8
1394
Not enough data
8.7
1305
Not enough data
8.6
1301
Not enough data
8.6
1282
Not enough data
8.7
1319
Not enough data
8.7
1392
Not enough data
8.9
1459
Platform
Not enough data
8.9
1407
Not enough data
8.7
1366
Not enough data
8.7
1331
Not enough data
9.1
1494
Security
Not enough data
8.6
1193
Not enough data
8.8
1339
Not enough data
8.7
1282
Categories
Categories
Shared Categories
NinjaOne and TeamViewer are categorized as Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, IT Asset Management, Network Monitoring, and Remote Monitoring & Management (RMM)
Unique Categories
NinjaOne is categorized as Endpoint Management, Patch Management, PC Backup, Online Backup, Server Backup, Incident Management, IT Service Management (ITSM) Tools, Autonomous Endpoint Management (AEM), and IT Documentation
TeamViewer is categorized as SAP Store, Screen Sharing, ServiceNow Store Apps, Remote Desktop, and Co-Browsing
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.8%
Computer & Network Security
12.9%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.3%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.7%
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
