# NinjaOne vs TeamViewer Comparison
---
## AI Generated Summary
- **G2 reviewers report** that TeamViewer excels in its **ease of implementation** , with many users highlighting how straightforward it is for non-technical individuals to get started. This ease of integration across various operating systems and devices makes it a versatile choice for remote communication and collaboration.
- **Users say** that NinjaOne stands out for its **wide feature set** and continuous improvements. Reviewers appreciate the ease of use, noting that it allows for quick installations on client endpoints and facilitates fast connections without the need for codes, enhancing overall productivity.
- **According to verified reviews** , TeamViewer is praised for its **high-performance virtual communication features** , which support secure and productive remote meetings. Users find it beneficial for managing and organizing collaborative work processes effectively.
- **Reviewers mention** that NinjaOne's reporting capabilities are particularly strong, making it easy to generate usage reports for project meetings and client check-ins. This feature helps users create informed recommendations based on asset management information, which is crucial for mid-market businesses.
- **G2 reviewers highlight** that while TeamViewer has a solid reputation for **remote access and support** , it sometimes faces challenges in meeting specific workflow needs, with some users reporting configuration difficulties that can hinder their experience.
- **Users express** that NinjaOne's **customer support quality** is commendable, with many noting the responsiveness and helpfulness of the support team. This aspect is crucial for businesses that rely on timely assistance to resolve issues and maintain operational efficiency.



| | NinjaOne | TeamViewer | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 4,298 | 3,888 | 
| **Largest Market Segment** | Mid-Market (49.0% of reviews) | Small-Business (43.1% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $24.90 | 

---
## Top Pros & Cons

### NinjaOne

Pros:
- Ease of Use (1559 reviews)
- Features (980 reviews)

Cons:
- Missing Features (792 reviews)
- Limited Features (450 reviews)

### TeamViewer

Pros:
- Ease of Use (518 reviews)
- Remote Access (428 reviews)

Cons:
- Connection Issues (181 reviews)
- Connectivity Issues (147 reviews)

---
## Ratings Comparison
| Rating | NinjaOne | TeamViewer | 
|---|---|---|
  | **Meets Requirements** | 9.0 (4088 reviews) | 9.1 (3050 reviews) | 
  | **Ease of Use** | 9.1 (4130 reviews) | 9.1 (3275 reviews) | 
  | **Ease of Setup** | 9.1 (3880 reviews) | 9.1 (1002 reviews) | 
  | **Ease of Admin** | 9.1 (3085 reviews) | 8.9 (685 reviews) | 
  | **Quality of Support** | 9.1 (3919 reviews) | 8.7 (2619 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (3018 reviews) | 8.6 (641 reviews) | 
  | **Product Direction (% positive)** | 9.7 (3959 reviews) | 8.7 (2939 reviews) | 

---
## Pricing

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### TeamViewer

#### Entry-Level Pricing

Plan: Remote Access

Price: Starting at $24.90

Description: Ideal for on-the-go professionals looking for an  economical, easy remote work solution.

Key Features:
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices

[Browse all 4 editions](https://www.g2.com/products/teamviewer/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Communication

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 845 |
| **TeamViewer** | N/A | N/A |

#### Administration

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Change Management** | 8.2 (677 reviews) | Not enough data | 
| **Asset Management** | 8.8 (724 reviews) | Not enough data | 
| **Reports & Analytics** | 8.3 (723 reviews) | Not enough data | 

#### Service Desk

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Help Desk** | 8.1 (717 reviews) | Not enough data | 
| **Incident Reports** | 7.9 (668 reviews) | Not enough data | 
| **Process Workflow** | 7.7 (644 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Reporting** | 8.3 (638 reviews) | Not enough data | 
| **Administration Console** | 9.0 (644 reviews) | Not enough data | 
| **Access Management** | 8.7 (615 reviews) | Not enough data | 
| **Asset Management** | 8.8 (616 reviews) | Not enough data | 
| **Policy Dictation** | 8.4 (590 reviews) | Not enough data | 

#### Functionality

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Ticketing System** | 7.6 (641 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (626 reviews) | Not enough data | 
| **Alerting** | 8.9 (670 reviews) | Not enough data | 
| **Automation** | 9.0 (687 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (177 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (173 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (173 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (171 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (170 reviews) | Not enough data | 
| **Decision Making** | 6.8 (169 reviews) | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 415 |
| **TeamViewer** | N/A | N/A |

#### Compatibility 

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **File Server Backup** | 8.9 (368 reviews) | Not enough data | 
| **Database Server Backup** | 8.2 (306 reviews) | Not enough data | 
| **Virtual Machines** | 8.5 (329 reviews) | Not enough data | 
| **Repository Models** | 8.3 (288 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Continuous Backup** | Feature Not Available | Not enough data | 
| **Disaster Recovery** | 8.4 (305 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (303 reviews) | Not enough data | 
| **Remote Backup** | 8.9 (345 reviews) | Not enough data | 
| **Activity Monitoring** | 9.2 (366 reviews) | Not enough data | 

#### Compliance

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Security Standards** | 8.8 (302 reviews) | Not enough data | 
| **Cloud Data Protection** | 8.4 (285 reviews) | Not enough data | 
| **Data Deduplication** | Feature Not Available | Not enough data | 

#### Agentic AI - Server Backup

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (67 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (66 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (66 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (64 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (64 reviews) | Not enough data | 
| **Decision Making** | 7.5 (65 reviews) | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 447 |
| **TeamViewer** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Real-time Sync** | 8.3 (92 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (349 reviews) | Not enough data | 
| **Remote Backup** | 9.0 (389 reviews) | Not enough data | 
| **Versioning** | 8.6 (355 reviews) | Not enough data | 
| **Mobile Backup Application** | Feature Not Available | Not enough data | 

#### Compatibility 

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Disk Backup** | Feature Not Available | Not enough data | 
| **Local Backup** | 8.6 (357 reviews) | Not enough data | 
| **Storage Formats** | 8.3 (331 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **File Sharing** | 8.2 (334 reviews) | Not enough data | 
| **Security Standards** | 8.8 (340 reviews) | Not enough data | 
| **Encrypted Storage** | 8.8 (337 reviews) | Not enough data | 

#### Agentic AI - Online Backup

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 2807 |
| **TeamViewer** | 9.1/10 | 65 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Device Management** | 9.4 (2523 reviews) ✓ Verified | 9.4 (54 reviews) | 
| **Asset Management** | 8.9 (682 reviews) | 9.3 (12 reviews) | 
| **ITIL Policy Compliance** | 8.2 (470 reviews) | 9.5 (10 reviews) | 

#### Monitoring and Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Remote Monitoring** | 9.4 (2447 reviews) ✓ Verified | 9.3 (54 reviews) | 
| **Asset Tracking** | 8.5 (1941 reviews) | 9.3 (52 reviews) | 
| **Application Deployment** | 8.7 (2137 reviews) ✓ Verified | 9.0 (54 reviews) | 
| **Patch Management** | 9.1 (2460 reviews) ✓ Verified | 9.2 (53 reviews) | 
| **Asset Tracking** | 8.5 (531 reviews) | 9.2 (11 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Workflow Management** | 8.6 (508 reviews) | 8.7 (13 reviews) | 

#### Service Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Remote Access** | 9.2 (2342 reviews) ✓ Verified | 9.6 (56 reviews) | 
| **Service Management (Issue Prioritization)** | 8.1 (471 reviews) | 9.5 (11 reviews) | 
| **Ticketing** | 7.6 (574 reviews) | 8.5 (11 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (526 reviews) | 8.7 (13 reviews) | 
| **Multi-step Planning** | 7.0 (468 reviews) | 9.0 (13 reviews) | 
| **Cross-system Integration** | 7.3 (480 reviews) | 9.0 (13 reviews) | 
| **Adaptive Learning** | 6.9 (459 reviews) | 8.7 (13 reviews) | 
| **Natural Language Interaction** | 6.9 (456 reviews) | 9.0 (13 reviews) | 
| **Proactive Assistance** | 7.0 (464 reviews) | 9.0 (13 reviews) | 
| **Decision Making** | 7.1 (460 reviews) | 9.2 (14 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | 8.8/10 | 1080 |

#### Presenter Tools

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (867 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (786 reviews) | 
| **Remote Control** | Not enough data | 9.2 (947 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.8 (836 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Group Live Chat** | Not enough data | 8.7 (798 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 8.8 (811 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.8 (797 reviews) ✓ Verified | 

#### Application Tools

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (872 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.9 (827 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.7 (807 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Decision Making** | Not enough data | 8.1 (43 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 506 |
| **TeamViewer** | 9.8/10 | 6 |

#### Scope

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.7 (428 reviews) | 10.0 (5 reviews) | 
| **Multi-OS Support** | 8.9 (454 reviews) | 10.0 (5 reviews) | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Reporting and Alerts** | 8.5 (448 reviews) | 10.0 (5 reviews) | 
| **Endpoint Protection** | 8.3 (408 reviews) | 9.3 (5 reviews) | 
| **Remote Wiping** | 7.4 (390 reviews) | 9.7 (5 reviews) | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Device Enrollment** | 8.9 (431 reviews) | 9.7 (5 reviews) | 
| **Device Configuration** | 8.7 (431 reviews) | 9.7 (5 reviews) | 
| **Device Compliance** | 8.7 (414 reviews) | 9.7 (5 reviews) | 
| **Usage Information** | 8.7 (413 reviews) | 10.0 (5 reviews) | 
| **Data Separation** | 7.8 (374 reviews) | 10.0 (5 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (171 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (169 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (167 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (165 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (169 reviews) | Not enough data | 
| **Decision Making** | 7.2 (170 reviews) | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.3/10 | 779 |
| **TeamViewer** | 9.3/10 | 23 |

#### Functionality

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Performance Monitoring** | 8.8 (701 reviews) | 9.4 (20 reviews) | 
| **Alerting** | 9.0 (735 reviews) | 9.4 (19 reviews) | 
| **Improvement Suggestions** | 8.1 (617 reviews) | 9.2 (21 reviews) | 
| **Multi-Network Capability** | 8.8 (615 reviews) | 9.3 (21 reviews) | 

#### Monitoring - Network Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **360-Degree Network Visibility** | Feature Not Available | 8.8 (11 reviews) | 
| **Automated Network Discovery** | Feature Not Available | 9.4 (11 reviews) | 
| **Real-Time Monitoring** | 8.4 (282 reviews) | 9.5 (11 reviews) | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Performance Baseline** | 8.3 (572 reviews) | 9.3 (20 reviews) | 
| **Data Visualization** | 8.2 (586 reviews) | 9.4 (20 reviews) | 
| **Path Analysis** | 7.6 (539 reviews) | 9.3 (21 reviews) | 

#### Analytics - Network Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Predictive Performance Analytics** | Feature Not Available | 9.1 (11 reviews) | 
| **Packet & Flow Analysis** | 6.9 (239 reviews) | 8.9 (11 reviews) | 

#### Security - Network Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Encrypted Data Transmission** | Feature Not Available | 9.4 (11 reviews) | 
| **Zero Trust and Identity Management** | Feature Not Available | 9.2 (11 reviews) | 
| **Integrated Network Security** | Feature Not Available | 9.2 (11 reviews) | 

#### Network Performance - Network Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Dynamic Network Optimization** | Feature Not Available | 9.1 (11 reviews) | 
| **Automated Tasks Routing** | Feature Not Available | 9.5 (11 reviews) | 

#### AI Automation - Network Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Feature Not Available | 9.3 (10 reviews) | 
| **Self-Healing Networks** | Feature Not Available | 9.4 (11 reviews) | 
| **Predictive Network Maintenance** | Feature Not Available | 9.4 (11 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 9.3 (10 reviews) | 
| **Multi-step Planning** | Feature Not Available | 9.7 (10 reviews) | 
| **Cross-system Integration** | Feature Not Available | 9.7 (10 reviews) | 
| **Adaptive Learning** | Feature Not Available | 9.7 (10 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 9.5 (10 reviews) | 
| **Proactive Assistance** | Feature Not Available | 9.5 (11 reviews) | 
| **Decision Making** | Feature Not Available | 9.4 (11 reviews) | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 613 |
| **TeamViewer** | N/A | N/A |

#### Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Constant Monitoring** | 9.3 (571 reviews) ✓ Verified | Not enough data | 
| **Timely Alerts** | 9.2 (569 reviews) ✓ Verified | Not enough data | 
| **TIcket Accuracy** | 8.5 (511 reviews) ✓ Verified | Not enough data | 
| **AI Monitoring** | 7.2 (200 reviews) | Not enough data | 

#### Management Tools

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Ticket Assignment** | 8.3 (504 reviews) | Not enough data | 
| **Standardization** | 8.7 (515 reviews) ✓ Verified | Not enough data | 
| **Lifecycle Visualization** | 8.5 (489 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Incident Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (99 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (97 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (96 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (95 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (95 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (94 reviews) | Not enough data | 
| **Decision Making** | 7.5 (93 reviews) | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 1308 |
| **TeamViewer** | 7.9/10 | 32 |

#### Asset Inventory

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Hardware Asset Inventory** | 9.0 (1193 reviews) | 8.3 (23 reviews) | 
| **Software Asset Inventory** | 8.9 (1169 reviews) | 8.2 (23 reviews) | 
| **Cloud Asset Inventory** | 7.7 (1025 reviews) | 8.3 (22 reviews) | 
| **Mobile Asset Inventory** | 7.4 (294 reviews) | 7.1 (21 reviews) | 
| **Asset Discovery** | 8.2 (1070 reviews) | 8.3 (23 reviews) | 

#### Generative AI

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.7 (18 reviews) | 
| **AI Text Generation** | Feature Not Available | 7.6 (18 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (242 reviews) | 7.7 (13 reviews) | 
| **Multi-step Planning** | 7.3 (227 reviews) | 7.7 (13 reviews) | 
| **Cross-system Integration** | 7.4 (224 reviews) | 7.9 (13 reviews) | 
| **Adaptive Learning** | 7.2 (222 reviews) | 7.4 (13 reviews) | 
| **Natural Language Interaction** | 7.1 (218 reviews) | 7.6 (13 reviews) | 
| **Proactive Assistance** | 7.1 (225 reviews) | 8.0 (14 reviews) | 
| **Decision Making** | 7.1 (222 reviews) | 7.6 (13 reviews) | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Central Dashboard** | 9.1 (1160 reviews) | 9.0 (24 reviews) | 
| **Asset Policy Management** | 8.7 (1049 reviews) | 8.5 (24 reviews) | 
| **Risk Management** | 8.1 (1008 reviews) | 8.2 (19 reviews) | 
| **Integrations** | 8.2 (1073 reviews) | 7.4 (21 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 146 |

#### ServiceNow Apps

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 9.3 (132 reviews) | 
| **Value** | Not enough data | 9.3 (132 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.4/10 | 2020 |
| **TeamViewer** | 9.0/10 | 671 |

#### Administration

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Screen Sharing** | 9.2 (1735 reviews) | 9.3 (597 reviews) | 
| **File Sharing** | 8.7 (1617 reviews) | 9.1 (552 reviews) | 
| **Session Recording** | 7.8 (1423 reviews) | 8.9 (485 reviews) | 
| **Unattended Remote Access** | 9.2 (1743 reviews) | 9.0 (530 reviews) | 
| **Multi - Session Handling** | 8.9 (1537 reviews) | 8.9 (495 reviews) | 
| **Multi-Monitor Support** | 8.8 (1598 reviews) | 9.0 (503 reviews) | 

#### Maintenance

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Remote Reboot** | 9.2 (1755 reviews) | 9.0 (500 reviews) | 
| **Remote Printing** | 7.7 (1335 reviews) | 8.9 (464 reviews) | 

#### Communication 

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Text Chat** | 8.0 (1435 reviews) | 9.0 (497 reviews) | 
| **VoIP** | Feature Not Available | 8.6 (442 reviews) | 
| **Video Conference Call** | Feature Not Available | 8.7 (450 reviews) | 
| **Screen Annotations** | 7.2 (1304 reviews) | 8.8 (464 reviews) | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Data Encryption** | 8.3 (1357 reviews) | 9.1 (472 reviews) | 
| **Compliance** | 8.4 (1393 reviews) | 9.0 (464 reviews) | 

#### Device Support

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Mobile Device Access** | 7.6 (1364 reviews) | 8.9 (497 reviews) | 
| **Multi-Platform Support** | 8.4 (1469 reviews) | 9.1 (514 reviews) | 
| **Cross-Platform** | 8.4 (1439 reviews) | 9.1 (516 reviews) | 

#### Performance

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Reporting** | 8.2 (1540 reviews) | 9.0 (472 reviews) | 

### AR Collaboration Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | 9.9/10 | 5 |

#### Remote Support

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Video chat** | Not enough data | 10.0 (5 reviews) | 
| **Live text chat** | Not enough data | 10.0 (5 reviews) | 
| **Ticket submitting** | Not enough data | 9.3 (5 reviews) | 

#### Hardware Integration

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Mobile phones** | Not enough data | 10.0 (5 reviews) | 
| **AR glasses** | Not enough data | 9.7 (5 reviews) | 
| **Tablets** | Not enough data | 10.0 (5 reviews) | 

#### Content

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Guided content** | Not enough data | 10.0 (5 reviews) | 
| **Content management** | Not enough data | 10.0 (5 reviews) | 
| **AR annotations** | Not enough data | 9.7 (5 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 26 |

#### Administration

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Access Control** | Not enough data | Feature Not Available | 
| **Web Page Navigation** | Not enough data | Feature Not Available | 
| **Real Time Assistance** | Not enough data | 9.4 (24 reviews) | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Data Security** | Not enough data | 9.3 (23 reviews) | 
| **Data Masking** | Not enough data | Feature Not Available | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 364 |
| **TeamViewer** | N/A | N/A |

#### Functionality 

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Incremental Backup** | 8.9 (335 reviews) | Not enough data | 
| **OS Boot Recovery** | 7.9 (296 reviews) | Not enough data | 
| **Bootable Disk** | 8.1 (299 reviews) | Not enough data | 
| **Online Restore** | 8.6 (323 reviews) | Not enough data | 

#### Performance

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Multiple Backup Versions** | 8.8 (321 reviews) | Not enough data | 
| **Unlimited Backup** | 8.6 (308 reviews) | Not enough data | 
| **Deduplication** | Feature Not Available | Not enough data | 
| **Lag Free Operation** | 8.6 (310 reviews) | Not enough data | 

#### Agentic AI - PC Backup

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (92 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (91 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (89 reviews) | Not enough data | 
| **Decision Making** | 7.1 (90 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Generative AI

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Video Control** | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.5/10 | 254 |
| **TeamViewer** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Search and Indexing** | 8.4 (224 reviews) | Not enough data | 
| **Version Control** | 8.4 (222 reviews) | Not enough data | 
| **Access and Permissions** | 8.8 (225 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Integrations** | 8.4 (225 reviews) | Not enough data | 
| **Automation** | 8.9 (240 reviews) | Not enough data | 
| **Reporting** | 8.4 (227 reviews) | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 142 |
| **TeamViewer** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Behavioral Analysis** | 7.2 (67 reviews) | Not enough data | 
| **Adaptive** | 7.4 (70 reviews) | Not enough data | 
| **Predictive** | 7.4 (68 reviews) | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Patch Management** | 9.0 (130 reviews) | Not enough data | 
| **Oversees** | 8.3 (78 reviews) | Not enough data | 
| **Self-Healing** | 8.1 (79 reviews) | Not enough data | 
| **Centralized Dashboard** | 9.1 (117 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### System Control

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 676 |
| **TeamViewer** | 8.8/10 | 36 |

#### Platform - Mobile Device Management (MDM)

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Regulation Compliant** | 8.6 (465 reviews) | 8.7 (29 reviews) | 

#### Operating System

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Multi-Systems Support** | 9.3 (638 reviews) | 9.4 (33 reviews) | 
| **Apple Support** | 8.2 (584 reviews) | 9.1 (29 reviews) | 
| **Android Support** | 8.5 (554 reviews) | 8.8 (32 reviews) | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Applicatons Management** | 8.7 (571 reviews) | 8.8 (30 reviews) | 
| **Applications Consolidation** | 8.4 (501 reviews) | 8.5 (30 reviews) | 
| **Whitelist** | 8.4 (498 reviews) | 8.9 (28 reviews) | 
| **Blacklist** | 8.3 (492 reviews) | 8.5 (28 reviews) | 
| **Usage Information** | 8.5 (509 reviews) | 8.8 (30 reviews) | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Remote Wipe** | 8.6 (507 reviews) | 8.7 (29 reviews) | 
| **Security** | 8.7 (520 reviews) | 8.9 (32 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (150 reviews) | 9.2 (6 reviews) | 
| **Multi-step Planning** | 7.6 (143 reviews) | 8.9 (6 reviews) | 
| **Cross-system Integration** | 7.8 (147 reviews) | 9.4 (6 reviews) | 
| **Adaptive Learning** | 7.7 (143 reviews) | 8.9 (6 reviews) | 
| **Natural Language Interaction** | 7.7 (139 reviews) | 8.3 (6 reviews) | 
| **Proactive Assistance** | 7.7 (145 reviews) | 8.6 (6 reviews) | 
| **Decision Making** | 7.7 (142 reviews) | 8.3 (6 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Knowledge Base

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 1009 |
| **TeamViewer** | 9.2/10 | 22 |

#### Analysis

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Threat Detection** | 8.2 (778 reviews) | 8.9 (18 reviews) | 

#### Platform

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Unified Communications Platform** | 7.9 (723 reviews) | 9.3 (20 reviews) | 
| **Remote Access** | 9.2 (919 reviews) | 9.1 (18 reviews) | 
| **ITIL Policy Compliance** | 8.3 (700 reviews) | 9.1 (17 reviews) | 
| **Asset Tracking** | 8.6 (791 reviews) | 8.8 (17 reviews) | 
| **IT Knowledge Management** | 8.4 (747 reviews) | 9.5 (18 reviews) | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Endpoint Protection** | 8.8 (811 reviews) | 9.2 (17 reviews) | 
| **Patch Management** | 9.2 (924 reviews) | 9.4 (16 reviews) | 
| **Disaster Recovery** | 7.7 (690 reviews) | 9.2 (15 reviews) | 
| **Service Management** | 8.8 (754 reviews) | 9.7 (15 reviews) | 
| **Workflow Management** | 8.2 (707 reviews) | 9.1 (15 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (175 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (157 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (161 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (155 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (153 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (158 reviews) | Not enough data | 
| **Decision Making** | 7.0 (154 reviews) | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | 8.8/10 | 1745 |

#### Administration

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Usage Information** | Not enough data | 8.8 (1393 reviews) | 
| **Integrations** | Not enough data | 8.7 (1309 reviews) | 
| **Diagnostics** | Not enough data | 8.6 (1303 reviews) | 
| **Session Recording** | Not enough data | 8.6 (1285 reviews) | 
| **Session Transfer** | Not enough data | 8.7 (1316 reviews) | 
| **Unattended Access** | Not enough data | 8.7 (1395 reviews) | 
| **File Sharing** | Not enough data | 8.9 (1462 reviews) | 

#### Platform

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.9 (1410 reviews) | 
| **Mobile Device Access** | Not enough data | 8.7 (1366 reviews) | 
| **Applications Management** | Not enough data | 8.7 (1329 reviews) | 
| **Remote Device Control** | Not enough data | 9.1 (1510 reviews) | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.7 (1190 reviews) | 
| **Device Management** | Not enough data | 8.8 (1337 reviews) | 
| **Device Enrollment** | Not enough data | 8.7 (1280 reviews) | 

---
## Categories
**Shared Categories (9):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Patch Management Software](https://www.g2.com/categories/patch-management), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)

**Unique to NinjaOne (7):** [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [Incident Management Software](https://www.g2.com/categories/incident-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to TeamViewer (9):** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [SAP Store Software](https://www.g2.com/categories/sap-store), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support)


---
## Reviewer Demographics

### By Company Size

| Segment | NinjaOne | TeamViewer | 
|---|---|---|
| **Small-Business** | 43.4% | 43.1% | 
| **Mid-Market** | 49.0% | 36.0% | 
| **Enterprise** | 7.6% | 20.9% | 

### By Industry

#### NinjaOne

- **Information Technology and Services:** 26.9%
- **Computer & Network Security:** 13.5%
- **Hospital & Health Care:** 4.0%
- **Manufacturing:** 3.5%
- **Computer Software:** 2.8%
- **Construction:** 2.5%
- **Retail:** 2.3%
- **Financial Services:** 2.2%
- **Consulting:** 1.9%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.8%

#### TeamViewer

- **Information Technology and Services:** 16.3%
- **Computer Software:** 10.6%
- **Marketing and Advertising:** 4.0%
- **Telecommunications:** 3.1%
- **Consumer Services:** 3.0%
- **Computer & Network Security:** 2.9%
- **Automotive:** 2.2%
- **Education Management:** 2.2%
- **Financial Services:** 2.2%
- **Construction:** 2.2%
- **Other:** 51.2%

---
## Alternatives

### Alternatives to NinjaOne

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1123 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (551 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (463 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (132 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1020 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (230 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1331 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1333 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1089 reviews)

### Alternatives to TeamViewer

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1123 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (463 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (756 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (683 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (551 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1089 reviews)

---
## Top Discussions

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."
- Title: [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) — 2 comments, 1 upvote
  > **Top comment:** "They are in the process of adding full Mac integration. Basic services like AV, Splashtop support and some monitoring work, properly."

### TeamViewer

- Title: [How would teanviewer connect without a fast internet?](https://www.g2.com/discussions/16222-how-would-teanviewer-connect-without-a-fast-internet) — 9 comments, 1 upvote
  > **Top comment:** "Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminated"
- Title: [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) — 5 comments, 2 upvotes
  > **Top comment:** "true"
- Title: [What are the features of TeamViewer?](https://www.g2.com/discussions/teamviewer-what-are-the-features-of-teamviewer) — 4 comments
  > **Top comment:** "Its allow us:

Remote Device Control 

Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can..."
- Title: [Somewhat expensive licenses?](https://www.g2.com/discussions/licencias-algo-costosas) — 4 comments, 1 upvote
  > **Top comment:** "You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used..."
- Title: [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) — 4 comments, 2 upvotes
  > **Top comment:** "One computer can remote into multiple clients successively, not multiple computers at the same time."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ninjaone-vs-teamviewer)