Compare NinjaOne and TeamViewer 
Featured Products
At a Glance
Market Segments
Mid-Market (49.7% of reviews)
Small-Business (43.2% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
NinjaOne
Star Rating
(3,704)4.7 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneTeamViewer
Star Rating
(3,775)4.5 out of 5
Market Segments
Small-Business (43.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in its ease of implementation, with many users highlighting how straightforward it is for non-technical individuals to get started. This ease of integration across various operating systems and devices makes it a versatile choice for remote communication and collaboration.
- Users say that NinjaOne stands out for its wide feature set and continuous improvements. Reviewers appreciate the ease of use, noting that it allows for quick installations on client endpoints and facilitates fast connections without the need for codes, enhancing overall productivity.
- According to verified reviews, TeamViewer is praised for its high-performance virtual communication features, which support secure and productive remote meetings. Users find it beneficial for managing and organizing collaborative work processes effectively.
- Reviewers mention that NinjaOne's reporting capabilities are particularly strong, making it easy to generate usage reports for project meetings and client check-ins. This feature helps users create informed recommendations based on asset management information, which is crucial for mid-market businesses.
- G2 reviewers highlight that while TeamViewer has a solid reputation for remote access and support, it sometimes faces challenges in meeting specific workflow needs, with some users reporting configuration difficulties that can hinder their experience.
- Users express that NinjaOne's customer support quality is commendable, with many noting the responsiveness and helpfulness of the support team. This aspect is crucial for businesses that rely on timely assistance to resolve issues and maintain operational efficiency.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
NinjaOne
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.0
3,514
9.1
2,998
Ease of Use
9.1
3,551
9.1
3,180
Ease of Setup
9.1
3,329
9.1
945
Ease of Admin
9.1
3,055
8.9
681
Quality of Support
9.1
3,373
8.6
2,573
Has the product been a good partner in doing business?
9.4
2,988
8.6
637
Product Direction (% positive)
9.7
3,471
8.7
2,892
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
657
Not enough data
8.7
690
Not enough data
8.2
689
Not enough data
Service Desk
8.1
684
Not enough data
7.9
655
Not enough data
7.7
634
Not enough data
Management
8.3
622
Not enough data
9.0
628
Not enough data
8.7
604
Not enough data
8.8
607
Not enough data
8.4
585
Not enough data
Functionality
7.6
620
Not enough data
8.5
613
Not enough data
8.9
644
Not enough data
8.9
660
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Not enough data
Compatibility
8.8
331
Not enough data
8.1
291
Not enough data
8.3
301
Not enough data
8.2
279
Not enough data
Management
Feature Not Available
Not enough data
8.3
290
Not enough data
8.6
291
Not enough data
8.8
320
Not enough data
9.2
328
Not enough data
Compliance
8.7
291
Not enough data
8.4
278
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
339
Not enough data
9.0
366
Not enough data
8.5
345
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
350
Not enough data
8.6
342
Not enough data
8.3
327
Not enough data
Management
8.2
327
Not enough data
8.8
330
Not enough data
8.7
331
Not enough data
Agentic AI - Online Backup
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.3
2164
|
Verified
9.4
54
8.7
564
9.2
12
8.1
449
9.4
11
Monitoring and Management
9.3
2141
|
Verified
9.2
53
8.4
1868
9.3
53
8.7
1985
|
Verified
9.1
55
9.0
2168
|
Verified
9.2
54
8.3
475
9.2
12
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.5
469
8.8
13
Service Management
9.2
2074
|
Verified
9.5
54
8.1
451
9.3
12
7.3
484
8.5
12
Agentic AI - Remote Monitoring & Management (RMM)
7.3
480
8.7
13
7.0
462
9.0
13
7.2
464
9.0
13
6.9
453
8.7
13
6.8
453
9.0
13
6.9
454
9.0
13
7.0
450
9.2
14
Presenter Tools
Not enough data
8.9
866
Not enough data
8.5
788
Not enough data
9.1
940
|
Verified
Not enough data
8.8
837
|
Verified
Conferencing Options
Not enough data
8.7
798
|
Verified
Not enough data
8.7
811
|
Verified
Not enough data
8.7
794
|
Verified
Application Tools
Not enough data
8.9
873
|
Verified
Not enough data
8.9
828
|
Verified
Not enough data
8.7
809
|
Verified
Agentic AI - Screen Sharing
Not enough data
8.0
41
Scope
8.7
413
10.0
6
8.8
428
10.0
6
Security
8.5
422
10.0
6
8.3
389
9.4
6
7.4
381
9.7
6
Management
8.8
411
9.7
6
8.7
409
9.7
6
8.7
398
9.7
6
8.7
400
10.0
6
7.8
371
10.0
6
Agentic AI - Unified Endpoint Management (UEM)
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Not enough data
Functionality
8.8
670
9.4
20
8.9
697
9.4
19
8.0
614
9.2
21
8.8
609
9.3
21
Monitoring - Network Monitoring
7.5
247
8.8
11
7.8
250
9.4
11
8.3
262
9.5
11
Management
8.2
569
9.3
20
8.2
583
9.4
20
7.6
536
9.3
21
Analytics - Network Monitoring
7.0
238
9.1
11
6.9
236
8.9
11
Security - Network Monitoring
7.7
241
9.4
11
7.2
238
9.2
11
7.1
238
9.2
11
Network Performance - Network Monitoring
6.9
239
9.1
11
7.4
243
9.5
11
AI Automation - Network Monitoring
6.4
228
9.3
10
6.3
228
9.4
11
6.4
227
9.4
11
Agentic AI - Network Monitoring
6.6
124
9.3
10
6.5
122
9.7
10
6.7
125
9.7
10
6.6
121
9.7
10
6.4
120
9.5
10
6.6
121
9.5
10
6.4
122
9.3
10
Monitoring
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
197
Not enough data
Management Tools
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Not enough data
Asset Inventory
9.0
1152
8.3
26
8.8
1138
8.3
26
7.7
1019
8.3
25
Feature Not Available
7.3
24
8.2
1055
8.3
26
Generative AI
Feature Not Available
7.8
19
Feature Not Available
7.7
19
Agentic AI - IT Asset Management
7.4
228
7.9
14
7.2
223
7.9
14
7.4
220
8.1
14
7.1
217
7.6
14
7.1
216
7.7
14
7.1
221
8.1
15
7.0
218
7.7
14
Management
9.1
1116
9.1
25
8.7
1038
8.6
25
8.1
996
8.3
20
8.2
1048
7.5
22
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
1628
9.2
559
8.7
1553
9.1
544
7.8
1416
8.9
487
9.2
1633
9.0
520
8.9
1497
8.9
499
8.8
1546
9.0
505
Maintenance
9.2
1619
9.0
502
7.7
1326
8.9
468
Communication
7.9
1396
9.0
499
Feature Not Available
8.6
443
Feature Not Available
8.7
447
7.2
1300
8.8
467
Security
8.3
1345
9.0
464
8.4
1377
9.0
465
Device Support
7.6
1352
8.9
494
8.4
1429
9.1
504
8.4
1412
9.1
506
Performance
8.2
1500
8.9
473
Remote Support
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Hardware Integration
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Content
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
24
Security
Not enough data
9.3
23
Not enough data
Feature Not Available
Functionality
8.8
324
Not enough data
7.9
291
Not enough data
8.1
296
Not enough data
8.6
313
Not enough data
Performance
8.7
317
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
304
Not enough data
Agentic AI - PC Backup
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Not enough data
Generative AI
Feature Not Available
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Not enough data
Operations - IT Documentation
8.4
221
Not enough data
8.8
228
Not enough data
8.4
223
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
7.0
64
Not enough data
7.2
65
Not enough data
7.1
63
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.7
92
Not enough data
8.1
72
Not enough data
7.8
67
Not enough data
8.8
83
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
442
8.8
30
Operating System
9.2
528
9.5
32
8.1
502
9.1
30
8.3
478
8.9
32
Management
8.5
486
8.8
31
8.2
448
8.5
31
8.2
445
9.0
29
8.1
437
8.6
29
8.3
449
8.8
31
Security
8.5
457
8.7
30
8.6
465
8.9
33
Agentic AI - Mobile Device Management (MDM)
7.7
143
9.3
7
7.6
140
9.0
7
7.8
142
9.5
7
7.7
139
9.0
7
7.6
137
8.6
7
7.6
139
8.8
7
7.6
136
8.6
7
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.1
727
8.9
18
Platform
7.8
699
9.3
20
9.1
785
9.0
17
8.2
680
9.1
17
8.5
737
8.8
17
8.3
707
9.5
17
Security
8.7
741
9.2
17
9.2
812
9.4
16
7.6
673
9.2
15
8.7
711
9.7
15
8.2
681
9.1
15
Agentic AI - Enterprise IT Management
7.4
163
Not enough data
7.2
153
Not enough data
7.3
156
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
151
Not enough data
7.0
150
Not enough data
Administration
Not enough data
8.8
1395
Not enough data
8.7
1307
Not enough data
8.6
1302
Not enough data
8.6
1282
Not enough data
8.7
1320
Not enough data
8.7
1394
Not enough data
8.9
1460
Platform
Not enough data
8.9
1410
Not enough data
8.7
1366
Not enough data
8.7
1332
Not enough data
9.1
1502
Security
Not enough data
8.6
1193
Not enough data
8.8
1340
Not enough data
8.7
1284
Categories
Categories
Shared Categories
NinjaOne and TeamViewer are categorized as Endpoint Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, IT Asset Management, Network Monitoring, and Remote Monitoring & Management (RMM)
Unique Categories
NinjaOne is categorized as Patch Management, PC Backup, Online Backup, Server Backup, Incident Management, IT Service Management (ITSM) Tools, Autonomous Endpoint Management (AEM), and IT Documentation
TeamViewer is categorized as Screen Sharing, ServiceNow Store Apps, SAP Store, AWS Marketplace, Remote Desktop, Remote Video Support, AR Collaboration Tools, and Co-Browsing
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.7%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.6%
Information Technology and Services
16.3%
Computer Software
10.6%
Marketing and Advertising
4.1%
Telecommunications
3.2%
Consumer Services
3.0%
Other
62.8%
Alternatives
Discussions
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6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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