# NinjaOne vs SymphonyAI IT Service Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NinjaOne excels in user satisfaction, boasting a significantly higher overall score compared to SymphonyAI IT Service Management. Users appreciate its streamlined approach to endpoint management, highlighting features like the centralized device dashboard and automation policies that simplify daily tasks.
- **Users say** that NinjaOne&#39;s implementation process is notably quick and intuitive, making it easy for teams to get started. Recent feedback emphasizes how fast it installs on endpoints and the reliability of its reporting features, which contribute to a smoother onboarding experience.
- **Reviewers mention** that while SymphonyAI IT Service Management offers strong AI-powered automation and intelligent ticket management, it may not be as robust for larger organizations. Users find its incident categorization and ticket routing helpful, but some feel it lacks the depth and flexibility needed for more complex environments.
- **According to verified reviews** , both products provide a good user interface, but NinjaOne stands out for its ease of use. Users frequently highlight how straightforward it is to navigate and manage client machines, which enhances productivity and reduces the learning curve for new users.
- **G2 reviewers note** that while SymphonyAI IT Service Management is well-suited for small to medium-sized organizations, it may struggle to meet the needs of larger enterprises. Users appreciate its service request configuration and automation capabilities, but some express a desire for more comprehensive asset management features.
- **Users report** that NinjaOne&#39;s quality of support is a significant advantage, with many praising the responsiveness and helpfulness of the support team. In contrast, SymphonyAI IT Service Management&#39;s support is viewed as adequate but not as highly rated, which could impact user experience during critical times.



| | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 4,391 | 68 | 
| **Largest Market Segment** | Mid-Market (48.4% of reviews) | Enterprise (68.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### NinjaOne

Pros:
- Ease of Use (1373 reviews)
- Remote Access (867 reviews)

Cons:
- Missing Features (715 reviews)
- Limited Features (396 reviews)

### SymphonyAI IT Service Management

Pros:
- Automation (2 reviews)
- Automation Efficiency (1 reviews)

Cons:
- Complex Configuration (1 reviews)
- Complexity (1 reviews)

---
## Ratings Comparison
| Rating | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
  | **Meets Requirements** | 9.0 (4166 reviews) | 8.7 (45 reviews) | 
  | **Ease of Use** | 9.1 (4208 reviews) | 9.1 (46 reviews) | 
  | **Ease of Setup** | 9.1 (3954 reviews) | 8.7 (39 reviews) | 
  | **Ease of Admin** | 9.1 (3147 reviews) | 8.6 (37 reviews) | 
  | **Quality of Support** | 9.1 (3989 reviews) | 8.4 (45 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (3077 reviews) | 8.7 (35 reviews) | 
  | **Product Direction (% positive)** | 9.7 (4030 reviews) | 8.8 (39 reviews) | 

---
## Pricing

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### SymphonyAI IT Service Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 846 |
| **SymphonyAI IT Service Management** | 8.3/10 | 27 |

#### Administration

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Change Management** | 8.2 (678 reviews) | 8.6 (25 reviews) | 
| **Asset Management** | 8.8 (725 reviews) | 8.3 (25 reviews) | 
| **Reports &amp; Analytics** | 8.3 (724 reviews) | 8.5 (26 reviews) | 

#### Service Desk

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Help Desk** | 8.1 (718 reviews) | 9.1 (26 reviews) | 
| **Incident Reports** | 7.9 (669 reviews) | 8.8 (25 reviews) | 
| **Process Workflow** | 7.7 (645 reviews) | 8.3 (24 reviews) | 

#### Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Reporting** | 8.3 (639 reviews) | 8.5 (26 reviews) | 
| **Administration Console** | 9.0 (645 reviews) | 8.8 (25 reviews) | 
| **Access Management** | 8.7 (616 reviews) | 8.2 (23 reviews) | 
| **Asset Management** | 8.8 (617 reviews) | 8.1 (25 reviews) | 
| **Policy Dictation** | 8.4 (591 reviews) | 7.3 (22 reviews) | 

#### Functionality

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Ticketing System** | 7.6 (641 reviews) | 9.0 (26 reviews) | 
| **Performance Logging** | 8.5 (627 reviews) | 7.8 (26 reviews) | 
| **Alerting** | 8.9 (671 reviews) | 8.1 (25 reviews) | 
| **Automation** | 9.0 (688 reviews) | 7.8 (24 reviews) | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (177 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (173 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (173 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (171 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (170 reviews) | Not enough data | 
| **Decision Making** | 6.8 (169 reviews) | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 417 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Compatibility 

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **File Server Backup** | 8.9 (371 reviews) | Not enough data | 
| **Database Server Backup** | 8.2 (307 reviews) | Not enough data | 
| **Virtual Machines** | 8.5 (331 reviews) | Not enough data | 
| **Repository Models** | 8.3 (290 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Continuous Backup** | Feature Not Available | Not enough data | 
| **Disaster Recovery** | 8.3 (308 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (305 reviews) | Not enough data | 
| **Remote Backup** | 8.9 (348 reviews) | Not enough data | 
| **Activity Monitoring** | 9.3 (369 reviews) | Not enough data | 

#### Compliance

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Security Standards** | 8.8 (304 reviews) | Not enough data | 
| **Cloud Data Protection** | 8.4 (287 reviews) | Not enough data | 
| **Data Deduplication** | Feature Not Available | Not enough data | 

#### Agentic AI - Server Backup

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (67 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (66 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (66 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (64 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (64 reviews) | Not enough data | 
| **Decision Making** | 7.5 (65 reviews) | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 449 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Real-time Sync** | 8.3 (93 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (351 reviews) | Not enough data | 
| **Remote Backup** | 9.0 (391 reviews) | Not enough data | 
| **Versioning** | 8.6 (357 reviews) | Not enough data | 
| **Mobile Backup Application** | Feature Not Available | Not enough data | 

#### Compatibility 

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Disk Backup** | Feature Not Available | Not enough data | 
| **Local Backup** | 8.6 (360 reviews) | Not enough data | 
| **Storage Formats** | 8.3 (333 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **File Sharing** | 8.3 (337 reviews) | Not enough data | 
| **Security Standards** | 8.8 (342 reviews) | Not enough data | 
| **Encrypted Storage** | 8.8 (339 reviews) | Not enough data | 

#### Agentic AI - Online Backup

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.4/10 | 47 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Real-time Sync** | 8.5 (40 reviews) | Not enough data | 
| **Storage Capacity** | 9.6 (43 reviews) | Not enough data | 
| **Remote Backup** | 9.3 (41 reviews) | Not enough data | 
| **Versioning** | 9.0 (42 reviews) | Not enough data | 

#### Compatibility 

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Endpoint Variety** | 9.0 (18 reviews) | Not enough data | 
| **SaaS Application Variety** | 8.6 (37 reviews) | Not enough data | 
| **Storage Formats** | 8.5 (36 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **File Sharing** | 7.3 (31 reviews) | Not enough data | 
| **Security Standards** | 9.1 (41 reviews) | Not enough data | 
| **Encrypted Storage** | 9.3 (39 reviews) | Not enough data | 

#### Agentic AI - SaaS Backup

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (5 reviews) | Not enough data | 
| **Decision Making** | 7.7 (5 reviews) | Not enough data | 

### Email Archiving

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.8/10 | 46 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Email Storage** | 9.5 (42 reviews) | Not enough data | 
| **Encryption** | 9.3 (39 reviews) | Not enough data | 
| **Reporting** | 8.4 (38 reviews) | Not enough data | 
| **Email Analysis** | 8.2 (36 reviews) | Not enough data | 
| **Migration** | 7.5 (36 reviews) | Not enough data | 
| **Archive Backup** | 9.3 (43 reviews) | Not enough data | 

#### Agentic AI - Email Archiving

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 6.3 (5 reviews) | Not enough data | 
| **Decision Making** | 6.3 (5 reviews) | Not enough data | 

### Remote Monitoring &amp; Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 2820 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Inventory Management - Remote Monitoring &amp; Management (RMM)

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Device Management** | 9.4 (2532 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | 8.9 (685 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.2 (471 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Remote Monitoring** | 9.4 (2456 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.5 (1946 reviews) | Not enough data | 
| **Application Deployment** | 8.7 (2146 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | 9.1 (2469 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.5 (533 reviews) | Not enough data | 

#### IT Operations &amp; Workflow - Remote Monitoring &amp; Management (RMM)

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Workflow Management** | 8.6 (509 reviews) | Not enough data | 

#### Service Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Remote Access** | 9.2 (2352 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | 8.1 (472 reviews) | Not enough data | 
| **Ticketing** | 7.6 (575 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring &amp; Management (RMM)

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (526 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (468 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (480 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (459 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (456 reviews) | Not enough data | 
| **Proactive Assistance** | 7.0 (464 reviews) | Not enough data | 
| **Decision Making** | 7.1 (460 reviews) | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 507 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Scope

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.7 (428 reviews) | Not enough data | 
| **Multi-OS Support** | 8.9 (455 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Reporting and Alerts** | 8.5 (449 reviews) | Not enough data | 
| **Endpoint Protection** | 8.3 (409 reviews) | Not enough data | 
| **Remote Wiping** | 7.5 (391 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Device Enrollment** | 8.9 (432 reviews) | Not enough data | 
| **Device Configuration** | 8.7 (432 reviews) | Not enough data | 
| **Device Compliance** | 8.7 (415 reviews) | Not enough data | 
| **Usage Information** | 8.8 (414 reviews) | Not enough data | 
| **Data Separation** | 7.8 (375 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (171 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (169 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (167 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (165 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (169 reviews) | Not enough data | 
| **Decision Making** | 7.2 (170 reviews) | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.3/10 | 780 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Performance Monitoring** | 8.8 (702 reviews) | Not enough data | 
| **Alerting** | 9.0 (736 reviews) | Not enough data | 
| **Improvement Suggestions** | 8.1 (618 reviews) | Not enough data | 
| **Multi-Network Capability** | 8.8 (616 reviews) | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **360-Degree Network Visibility** | Feature Not Available | Not enough data | 
| **Automated Network Discovery** | Feature Not Available | Not enough data | 
| **Real-Time Monitoring** | 8.4 (282 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Performance Baseline** | 8.3 (573 reviews) | Not enough data | 
| **Data Visualization** | 8.2 (587 reviews) | Not enough data | 
| **Path Analysis** | 7.6 (540 reviews) | Not enough data | 

#### Analytics - Network Monitoring

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Predictive Performance Analytics** | Feature Not Available | Not enough data | 
| **Packet &amp; Flow Analysis** | 6.9 (239 reviews) | Not enough data | 

#### Security - Network Monitoring

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Encrypted Data Transmission** | Feature Not Available | Not enough data | 
| **Zero Trust and Identity Management** | Feature Not Available | Not enough data | 
| **Integrated Network Security** | Feature Not Available | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Dynamic Network Optimization** | Feature Not Available | Not enough data | 
| **Automated Tasks Routing** | Feature Not Available | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Feature Not Available | Not enough data | 
| **Self-Healing Networks** | Feature Not Available | Not enough data | 
| **Predictive Network Maintenance** | Feature Not Available | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 614 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Monitoring

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Constant Monitoring** | 9.3 (572 reviews) ✓ Verified | Not enough data | 
| **Timely Alerts** | 9.2 (570 reviews) ✓ Verified | Not enough data | 
| **TIcket Accuracy** | 8.5 (511 reviews) ✓ Verified | Not enough data | 
| **AI Monitoring** | 7.2 (200 reviews) | Not enough data | 

#### Management Tools

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Ticket Assignment** | 8.3 (505 reviews) | Not enough data | 
| **Standardization** | 8.7 (516 reviews) ✓ Verified | Not enough data | 
| **Lifecycle Visualization** | 8.5 (490 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Incident Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (99 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (97 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (96 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (95 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (95 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (95 reviews) | Not enough data | 
| **Decision Making** | 7.5 (93 reviews) | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 1311 |
| **SymphonyAI IT Service Management** | 7.5/10 | 17 |

#### Asset Inventory

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Hardware Asset Inventory** | 9.0 (1196 reviews) | 8.2 (17 reviews) | 
| **Software Asset Inventory** | 8.9 (1171 reviews) | 8.2 (16 reviews) | 
| **Cloud Asset Inventory** | 7.7 (1025 reviews) | 7.2 (15 reviews) | 
| **Mobile Asset Inventory** | 7.4 (295 reviews) | 7.8 (15 reviews) | 
| **Asset Discovery** | 8.2 (1070 reviews) | 8.0 (17 reviews) | 

#### Generative AI

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 6.9 (12 reviews) | 
| **AI Text Generation** | Feature Not Available | 6.7 (12 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (242 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (227 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (224 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (222 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (218 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (225 reviews) | Not enough data | 
| **Decision Making** | 7.1 (222 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Central Dashboard** | 9.1 (1162 reviews) | 8.0 (17 reviews) | 
| **Asset Policy Management** | 8.7 (1049 reviews) | 7.2 (16 reviews) | 
| **Risk Management** | 8.1 (1008 reviews) | 7.0 (15 reviews) | 
| **Integrations** | 8.2 (1073 reviews) | 7.6 (15 reviews) | 

### Software Asset Management Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SymphonyAI IT Service Management** | 7.0/10 | 10 |

#### Functionality

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Software inventory and lifecycle management** | Not enough data | 8.2 (10 reviews) | 
| **License entitlement and usage management** | Not enough data | 7.2 (10 reviews) | 
| **Vendor management and compliance** | Not enough data | 7.4 (9 reviews) | 
| **Automated end user license provisioning** | Not enough data | 6.9 (9 reviews) | 
| **Approved app catalogue** | Not enough data | 6.5 (9 reviews) | 
| **Customized alerts** | Not enough data | 7.6 (9 reviews) | 

#### Agentic AI - Software Asset Management Tools

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Risk assessment

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Shadow IT detection** | Not enough data | 6.3 (9 reviews) | 
| **Software vulnerability assessment** | Not enough data | 6.3 (9 reviews) | 
| **Redundant software functionality identification** | Not enough data | 6.5 (9 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.4/10 | 2027 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Administration

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Screen Sharing** | 9.2 (1739 reviews) | Not enough data | 
| **File Sharing** | 8.7 (1622 reviews) | Not enough data | 
| **Session Recording** | 7.8 (1425 reviews) | Not enough data | 
| **Unattended Remote Access** | 9.2 (1748 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.9 (1539 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.8 (1602 reviews) | Not enough data | 

#### Maintenance

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Remote Reboot** | 9.2 (1763 reviews) | Not enough data | 
| **Remote Printing** | 7.7 (1339 reviews) | Not enough data | 

#### Communication 

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Text Chat** | 8.0 (1440 reviews) | Not enough data | 
| **VoIP** | Feature Not Available | Not enough data | 
| **Video Conference Call** | Feature Not Available | Not enough data | 
| **Screen Annotations** | 7.2 (1305 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Data Encryption** | 8.3 (1358 reviews) | Not enough data | 
| **Compliance** | 8.4 (1394 reviews) | Not enough data | 

#### Device Support

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Mobile Device Access** | 7.6 (1367 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.4 (1473 reviews) | Not enough data | 
| **Cross-Platform** | 8.4 (1442 reviews) | Not enough data | 

#### Performance

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Reporting** | 8.2 (1543 reviews) | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 367 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Functionality 

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Incremental Backup** | 8.9 (338 reviews) | Not enough data | 
| **OS Boot Recovery** | 7.9 (298 reviews) | Not enough data | 
| **Bootable Disk** | 8.1 (301 reviews) | Not enough data | 
| **Online Restore** | 8.6 (325 reviews) | Not enough data | 

#### Performance

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Multiple Backup Versions** | 8.7 (323 reviews) | Not enough data | 
| **Unlimited Backup** | 8.6 (310 reviews) | Not enough data | 
| **Deduplication** | Feature Not Available | Not enough data | 
| **Lag Free Operation** | 8.6 (312 reviews) | Not enough data | 

#### Agentic AI - PC Backup

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (93 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (91 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (89 reviews) | Not enough data | 
| **Decision Making** | 7.1 (90 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Generative AI

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.5/10 | 255 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Search and Indexing** | 8.4 (224 reviews) | Not enough data | 
| **Version Control** | 8.4 (222 reviews) | Not enough data | 
| **Access and Permissions** | 8.8 (225 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Integrations** | 8.4 (226 reviews) | Not enough data | 
| **Automation** | 8.9 (241 reviews) | Not enough data | 
| **Reporting** | 8.4 (227 reviews) | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 143 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Behavioral Analysis** | 7.2 (67 reviews) | Not enough data | 
| **Adaptive** | 7.4 (70 reviews) | Not enough data | 
| **Predictive** | 7.4 (68 reviews) | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Patch Management** | 9.0 (130 reviews) | Not enough data | 
| **Oversees** | 8.3 (78 reviews) | Not enough data | 
| **Self-Healing** | 8.1 (80 reviews) | Not enough data | 
| **Centralized Dashboard** | 9.1 (117 reviews) | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SymphonyAI IT Service Management** | 8.4/10 | 24 |

#### Incident Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Automate Ticket Routing** | Not enough data | 8.5 (21 reviews) | 
| **Ticket Prioritization** | Not enough data | 8.6 (21 reviews) | 
| **Ticket Notifications** | Not enough data | 9.2 (21 reviews) | 
| **Knowledge Base** | Not enough data | 8.2 (20 reviews) | 
| **Knowledge Base/Ticket Integration** | Not enough data | 8.2 (20 reviews) | 

#### Reporting

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Dashboards** | Not enough data | 7.9 (21 reviews) | 
| **Time Tracking** | Not enough data | 8.5 (20 reviews) | 
| **Surveys** | Not enough data | 8.4 (18 reviews) | 

#### Access &amp; Usability

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Mobile** | Not enough data | 7.8 (19 reviews) | 
| **Self Service** | Not enough data | 8.4 (21 reviews) | 
| **Active Directory** | Not enough data | 8.2 (18 reviews) | 
| **Multi-Channel Access** | Not enough data | 8.4 (18 reviews) | 

#### Agentic AI - Service Desk

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### System Control

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 678 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Regulation Compliant** | 8.6 (465 reviews) | Not enough data | 

#### Operating System

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Multi-Systems Support** | 9.3 (640 reviews) | Not enough data | 
| **Apple Support** | 8.2 (585 reviews) | Not enough data | 
| **Android Support** | 8.5 (554 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Applicatons Management** | 8.7 (572 reviews) | Not enough data | 
| **Applications Consolidation** | 8.4 (501 reviews) | Not enough data | 
| **Whitelist** | 8.4 (498 reviews) | Not enough data | 
| **Blacklist** | 8.3 (492 reviews) | Not enough data | 
| **Usage Information** | 8.5 (509 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Remote Wipe** | 8.6 (508 reviews) | Not enough data | 
| **Security** | 8.7 (521 reviews) | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (150 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (143 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (147 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (143 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (139 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (145 reviews) | Not enough data | 
| **Decision Making** | 7.7 (143 reviews) | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Knowledge Base

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Q &amp; A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 1012 |
| **SymphonyAI IT Service Management** | 8.0/10 | 14 |

#### Analysis

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Threat Detection** | 8.2 (780 reviews) | 7.3 (8 reviews) | 

#### Platform

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Unified Communications Platform** | 7.9 (725 reviews) | 8.8 (10 reviews) | 
| **Remote Access** | 9.2 (922 reviews) | 8.2 (10 reviews) | 
| **ITIL Policy Compliance** | 8.3 (702 reviews) | 8.8 (10 reviews) | 
| **Asset Tracking** | 8.6 (793 reviews) | 7.9 (13 reviews) | 
| **IT Knowledge Management** | 8.4 (749 reviews) | 8.5 (13 reviews) | 

#### Security

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Endpoint Protection** | 8.8 (812 reviews) | 8.1 (9 reviews) | 
| **Patch Management** | 9.2 (926 reviews) | 6.7 (10 reviews) | 
| **Disaster Recovery** | 7.7 (691 reviews) | 6.7 (9 reviews) | 
| **Service Management** | 8.8 (755 reviews) | 8.7 (13 reviews) | 
| **Workflow Management** | 8.2 (708 reviews) | 8.2 (12 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (175 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (157 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (161 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (155 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (153 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (158 reviews) | Not enough data | 
| **Decision Making** | 7.0 (154 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Unique to NinjaOne (15):** [Email Archiving Software](https://www.g2.com/categories/email-archiving), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Monitoring &amp; Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [IT Documentation Software](https://www.g2.com/categories/it-documentation), [Incident Management Software](https://www.g2.com/categories/incident-management)

**Unique to SymphonyAI IT Service Management (2):** [Service Desk Software](https://www.g2.com/categories/service-desk), [Software Asset Management (SAM) Tools](https://www.g2.com/categories/software-asset-management-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | NinjaOne | SymphonyAI IT Service Management | 
|---|---|---|
| **Small-Business** | 44.1% | 1.5% | 
| **Mid-Market** | 48.4% | 30.3% | 
| **Enterprise** | 7.5% | 68.2% | 

### By Industry

#### NinjaOne

- **Information Technology and Services:** 27.2%
- **Computer &amp; Network Security:** 13.6%
- **Hospital &amp; Health Care:** 3.9%
- **Manufacturing:** 3.4%
- **Computer Software:** 2.8%
- **Construction:** 2.5%
- **Retail:** 2.2%
- **Financial Services:** 2.2%
- **Consulting:** 1.8%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.5%

#### SymphonyAI IT Service Management

- **Information Technology and Services:** 30.3%
- **Automotive:** 12.1%
- **Computer Software:** 7.6%
- **Financial Services:** 6.1%
- **Manufacturing:** 4.5%
- **Airlines/Aviation:** 3.0%
- **Consulting:** 3.0%
- **Consumer Electronics:** 3.0%
- **Electrical/Electronic Manufacturing:** 3.0%
- **Health, Wellness and Fitness:** 3.0%
- **Other:** 24.2%

---
## Alternatives

### Alternatives to NinjaOne

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1204 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4008 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (559 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.4/5 stars (197 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (252 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1434 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1086 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1336 reviews)

### Alternatives to SymphonyAI IT Service Management

- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1336 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1881 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (987 reviews)
- [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) — 4.2/5 stars (249 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (783 reviews)
- [SysAid](https://www.g2.com/products/sysaid/reviews) — 4.5/5 stars (748 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1204 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1122 reviews)
- [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) — 4.3/5 stars (477 reviews)
- [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) — 4.4/5 stars (428 reviews)

---
## Top Discussions

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you&#39;d like to keep a local one for speed..."
- Title: [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) — 3 comments
  > **Top comment:** "No it does not as stated in the Microsoft service agreement in section 6B: https://www.microsoft.com/en-za/servicesagreement/. It recommends a third party..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."

### SymphonyAI IT Service Management

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ninjaone-vs-symphonyai-it-service-management)

