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NinjaOne
NinjaOne
(3,575)
4.7 out of 5
NinjaOne
By NinjaOne
Optimized for quick response
SuperOps
SuperOps
(130)
4.5 out of 5
SuperOps
By SuperOps Inc
At a Glance
NinjaOne
NinjaOne
Star Rating
(3,575)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
SuperOps
SuperOps
Star Rating
(130)4.5 out of 5
Market Segments
Small-Business (87.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that NinjaOne excels in providing a robust platform for remote access and patch management, with users highlighting its core features like remote device management and built-in automations that facilitate quick onboarding. This has led to a high satisfaction score, reflecting its effectiveness in day-to-day operations.
  • Users say that SuperOps stands out for its exceptional support, with many praising the company's responsiveness and willingness to address issues promptly. This level of support is particularly beneficial for technicians who may be new to RMM or PSA tools, making the transition smoother.
  • Reviewers mention that NinjaOne's user interface is intuitive and easy to navigate, contributing to a seamless experience for users. The platform's ease of use is frequently noted, with many users stating that they can implement and utilize the software effectively without extensive training.
  • According to verified reviews, SuperOps is appreciated for its friendly and evolving interface, which is designed to be accessible for all users. This adaptability is a significant advantage for small businesses looking for a user-friendly solution that can grow with their needs.
  • G2 reviewers highlight that NinjaOne's performance monitoring and alerting features are particularly strong, with users reporting satisfaction in how these tools help them maintain oversight of their IT environments. This capability is crucial for proactive management and minimizing downtime.
  • Users express that while SuperOps offers a solid user experience, it may not match the comprehensive feature set of NinjaOne, particularly in areas like device management and patch management. This difference can impact larger organizations that require more advanced functionalities to manage their IT infrastructure effectively.
Pricing
Entry-Level Pricing
NinjaOne
No pricing available
SuperOps
Standard - PSA Only
$79.00
Per Month
Browse all 4 pricing plans
Free Trial
NinjaOne
Free Trial is available
SuperOps
Free Trial is available
Ratings
Meets Requirements
9.0
3,358
8.7
113
Ease of Use
9.1
3,393
9.0
117
Ease of Setup
9.1
3,176
9.0
102
Ease of Admin
9.1
2,967
9.0
100
Quality of Support
9.1
3,223
9.4
112
Has the product been a good partner in doing business?
9.4
2,900
9.2
100
Product Direction (% positive)
9.7
3,329
9.7
113
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
7.9
759
Not enough data
Administration
8.2
652
Not enough data
8.7
681
Not enough data
8.2
683
Not enough data
Service Desk
8.0
673
Not enough data
7.8
651
Not enough data
7.7
630
Not enough data
Management
8.3
620
Not enough data
9.0
624
Not enough data
8.7
601
Not enough data
8.8
603
Not enough data
8.4
582
Not enough data
Functionality
7.5
612
Not enough data
8.5
609
Not enough data
8.8
638
Not enough data
8.9
650
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Not enough data
Server BackupHide 18 FeaturesShow 18 Features
8.1
343
Not enough data
Compatibility
8.8
320
Not enough data
8.1
287
Not enough data
8.3
293
Not enough data
8.2
274
Not enough data
Management
Feature Not Available
Not enough data
8.3
287
Not enough data
8.6
288
Not enough data
8.8
313
Not enough data
9.2
315
Not enough data
Compliance
8.7
283
Not enough data
8.4
274
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.2
63
Not enough data
7.2
62
Not enough data
7.6
62
Not enough data
7.3
62
Not enough data
7.2
62
Not enough data
7.4
62
Not enough data
Online BackupHide 17 FeaturesShow 17 Features
8.1
396
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
336
Not enough data
9.0
361
Not enough data
8.5
341
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
344
Not enough data
8.6
337
Not enough data
8.3
324
Not enough data
Management
8.2
324
Not enough data
8.8
326
Not enough data
8.7
328
Not enough data
Agentic AI - Online Backup
7.5
73
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.3
72
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
8.0
2,234
8.7
95
Inventory Management - Remote Monitoring & Management (RMM)
9.3
2079
|
Verified
8.9
92
8.6
524
Not enough data
8.1
443
Not enough data
Monitoring and Management
9.3
2066
|
Verified
8.9
93
8.4
1850
Feature Not Available
8.6
1944
|
Verified
8.1
82
9.0
2092
|
Verified
8.8
86
8.3
461
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.5
461
Not enough data
Service Management
9.1
2002
|
Verified
9.0
92
8.1
446
Not enough data
7.3
469
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.3
471
Not enough data
7.0
462
Not enough data
7.2
463
Not enough data
6.9
453
Not enough data
6.8
452
Not enough data
6.9
451
Not enough data
7.0
448
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
7.9
437
Not enough data
Scope
8.7
408
Not enough data
8.8
420
Not enough data
Security
8.5
414
Not enough data
8.3
386
Not enough data
7.4
377
Not enough data
Management
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
398
Not enough data
7.8
370
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.2
167
Not enough data
7.1
166
Not enough data
7.3
166
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.1
164
Not enough data
7.1
166
Not enough data
Network MonitoringHide 27 FeaturesShow 27 Features
7.5
712
7.8
16
Functionality
8.8
663
8.0
16
8.9
683
8.1
16
8.0
610
7.9
16
8.8
605
7.7
16
Monitoring - Network Monitoring
7.5
245
Not enough data
7.7
248
Not enough data
8.3
256
Not enough data
Management
8.2
566
7.7
16
8.2
579
7.7
16
7.6
533
7.5
14
Analytics - Network Monitoring
7.0
236
Not enough data
6.8
234
Not enough data
Security - Network Monitoring
7.7
239
Not enough data
7.2
236
Not enough data
7.1
236
Not enough data
Network Performance - Network Monitoring
6.8
237
Not enough data
7.4
239
Not enough data
AI Automation - Network Monitoring
6.4
226
Not enough data
6.3
226
Not enough data
6.3
225
Not enough data
Agentic AI - Network Monitoring
6.5
122
Not enough data
6.4
120
Not enough data
6.6
123
Not enough data
6.5
119
Not enough data
6.3
118
Not enough data
6.5
119
Not enough data
6.4
120
Not enough data
Incident ManagementHide 16 FeaturesShow 16 Features
7.9
586
Not enough data
Monitoring
9.2
558
|
Verified
Not enough data
9.2
556
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
195
Not enough data
Management Tools
8.2
495
Not enough data
8.6
506
|
Verified
Not enough data
8.5
486
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
94
Not enough data
7.4
93
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Not enough data
IT Asset ManagementHide 18 FeaturesShow 18 Features
7.9
1,197
7.9
87
Asset Inventory
8.9
1134
8.8
83
8.8
1123
8.3
78
7.7
1017
7.7
60
Feature Not Available
Feature Not Available
8.2
1048
Feature Not Available
Generative AI
Feature Not Available
7.1
39
Feature Not Available
7.3
38
Agentic AI - IT Asset Management
7.3
226
Not enough data
7.2
222
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.0
219
Not enough data
7.0
216
Not enough data
Management
9.1
1101
8.8
81
8.7
1030
8.3
77
8.1
991
7.5
62
8.2
1041
7.6
74
Professional Services AutomationHide 35 FeaturesShow 35 Features
Not enough data
6.9
65
Customer Management
Not enough data
8.2
60
Not enough data
6.9
48
Not enough data
6.0
45
Not enough data
7.6
56
Project Management
Not enough data
7.2
55
Not enough data
7.1
56
Not enough data
7.4
48
Not enough data
7.7
50
Accounting
Not enough data
7.0
45
Not enough data
6.9
50
Not enough data
6.8
44
Not enough data
6.2
40
Not enough data
5.8
40
Portfolio Management
Not enough data
6.3
38
Not enough data
6.3
38
Not enough data
6.7
40
Not enough data
6.4
39
Analytics
Not enough data
5.9
39
Not enough data
7.4
52
Not enough data
7.0
44
Administration
Not enough data
7.4
59
Not enough data
7.7
53
Not enough data
7.6
50
Platform
Not enough data
7.1
42
Not enough data
7.5
38
Not enough data
8.3
58
Not enough data
7.3
52
Not enough data
4.0
36
Generative AI
Not enough data
6.1
29
Not enough data
6.3
29
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Remote SupportHide 18 FeaturesShow 18 Features
8.4
1,713
Not enough data
Administration
9.2
1593
Not enough data
8.7
1532
Not enough data
7.8
1413
Not enough data
9.2
1599
Not enough data
8.9
1484
Not enough data
8.8
1529
Not enough data
Maintenance
9.1
1582
Not enough data
7.7
1323
Not enough data
Communication
7.9
1385
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1295
Not enough data
Security
8.3
1340
Not enough data
8.4
1369
Not enough data
Device Support
7.6
1343
Not enough data
8.4
1420
Not enough data
8.4
1400
Not enough data
Performance
8.2
1481
Not enough data
PC BackupHide 12 FeaturesShow 12 Features
7.9
338
Not enough data
Functionality
8.8
321
Not enough data
7.9
289
Not enough data
8.0
294
Not enough data
8.5
309
Not enough data
Performance
8.7
314
Not enough data
8.5
300
Not enough data
Feature Not Available
Not enough data
8.6
302
Not enough data
Agentic AI - PC Backup
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
IT DocumentationHide 6 FeaturesShow 6 Features
8.5
231
Not enough data
Management and Discovery - IT Documentation
8.3
220
Not enough data
8.3
219
Not enough data
8.7
221
Not enough data
Operations - IT Documentation
8.4
220
Not enough data
8.8
223
Not enough data
8.4
222
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
7.8
89
Not enough data
Generative AI - Autonomous Endpoint Management
7.1
63
Not enough data
7.2
64
Not enough data
7.1
63
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.6
86
Not enough data
8.1
71
Not enough data
7.8
67
Not enough data
8.8
77
Not enough data
Endpoint ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
BackupHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
8.1
507
Not enough data
Platform - Mobile Device Management (MDM)
8.5
428
Not enough data
Operating System
9.2
495
Not enough data
8.0
480
Not enough data
8.2
462
Not enough data
Management
8.5
465
Not enough data
8.2
437
Not enough data
8.2
435
Not enough data
8.1
431
Not enough data
8.3
437
Not enough data
Security
8.5
443
Not enough data
8.5
446
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
140
Not enough data
7.5
138
Not enough data
7.8
140
Not enough data
7.6
136
Not enough data
7.6
135
Not enough data
7.6
136
Not enough data
7.6
134
Not enough data
Knowledge ManagementHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
7.9
819
Not enough data
Analysis
8.1
710
Not enough data
Platform
7.8
690
Not enough data
9.0
751
Not enough data
8.2
674
Not enough data
8.5
720
Not enough data
8.3
696
Not enough data
Security
8.7
727
Not enough data
9.2
777
Not enough data
7.6
666
Not enough data
8.7
697
Not enough data
8.2
678
Not enough data
Agentic AI - Enterprise IT Management
7.3
159
Not enough data
7.2
151
Not enough data
7.3
154
Not enough data
7.0
151
Not enough data
7.0
150
Not enough data
6.9
149
Not enough data
6.9
148
Not enough data
Categories
Categories
Shared Categories
NinjaOne
NinjaOne
SuperOps
SuperOps
Unique Categories
NinjaOne
SuperOps
SuperOps is categorized as Professional Services Automation
Reviews
Reviewers' Company Size
NinjaOne
NinjaOne
Small-Business(50 or fewer emp.)
43.2%
Mid-Market(51-1000 emp.)
50.0%
Enterprise(> 1000 emp.)
6.8%
SuperOps
SuperOps
Small-Business(50 or fewer emp.)
87.6%
Mid-Market(51-1000 emp.)
11.6%
Enterprise(> 1000 emp.)
0.8%
Reviewers' Industry
NinjaOne
NinjaOne
Information Technology and Services
26.5%
Computer & Network Security
12.8%
Hospital & Health Care
4.1%
Manufacturing
3.8%
Computer Software
2.9%
Other
50.0%
SuperOps
SuperOps
Information Technology and Services
45.7%
Computer & Network Security
23.3%
Computer Networking
5.4%
Education Management
3.1%
Consulting
2.3%
Other
20.2%
Alternatives
NinjaOne
NinjaOne Alternatives
Atera
Atera
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TeamViewer
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LogMeIn Resolve
LogMeIn Resolve
Add LogMeIn Resolve
Pulseway
Pulseway
Add Pulseway
SuperOps
SuperOps Alternatives
Atera
Atera
Add Atera
Syncro
Syncro
Add Syncro
Datto RMM
Datto RMM
Add Datto RMM
Action1
Action1
Add Action1
Discussions
NinjaOne
NinjaOne Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
Jenny T.
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
Brian A.
BA
Hey Sam, We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
Nathan S.
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting. It also integrates...Read more
See all discussions
SuperOps
SuperOps Discussions
Monty the Mongoose crying
SuperOps has no discussions with answers
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Ask NinjaOne a QuestionContact NinjaOne
Ask SuperOps a QuestionContact SuperOps

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Add Product
NinjaOne
NinjaOne
Optimized for quick response
SuperOps
SuperOps