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# NinjaOne vs SuperOps Comparison - What are their main differences?

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NinjaOneSuperOps[+ Add Product](#)

Reviews

**NinjaOne** [

4.7/5(5,072)

](https://www.g2.com/products/ninjaone/reviews#reviews)

**SuperOps** [

4.4/5(205)

](https://www.g2.com/products/superops/reviews#reviews)

Pricing

**NinjaOne**
Free Trial

No pricing available

**SuperOps**
Free Trial

**$79.00** Per Month · Standard - PSA Only

**Pricing Insights**
from reviews

Time to Implement

**NinjaOne**
1 month

Based on 1525 responses

**SuperOps**
1 month

Based on 56 responses

Return on Investment

**NinjaOne**
6 months4 months sooner

Based on 1460 responses

**SuperOps**
10 months

Based on 49 responses

Perceived Cost

**NinjaOne**
$$$$$

**SuperOps**
$$$$$

Average Discount

**NinjaOne**
11%1% more

**SuperOps**
10%

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

 ![SuperOps](https://images.g2crowd.com/uploads/product/hd_favicon/fb255e941256da5bc91fa45318fae50d/superops.svg "SuperOps")

G2 offers free advice on this comparison.

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Pros & Cons

**NinjaOne**
[
Ease of Use (1558)
](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1509289&qs=pros-and-cons#reviews)[
Features (979)
](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1509192&qs=pros-and-cons#reviews)[
Missing Features (792)
](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1510058&qs=pros-and-cons#reviews)[
Limited Features (450)
](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1511976&qs=pros-and-cons#reviews)

**SuperOps**
[
Ease of Use (78)
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1508121&qs=pros-and-cons#reviews)[
Customer Support (66)
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1505104&qs=pros-and-cons#reviews)[
Missing Features (45)
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1504722&qs=pros-and-cons#reviews)[
Feature Issues (22)
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1508443&qs=pros-and-cons#reviews)

Integrations

**NinjaOne**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d51cf1dc1e453ece6b20813420b3a0d1/1password-saas-manager.jpg "Product Avatar Image")

1Password SaaS Manager

](https://www.g2.com/products/1password-saas-manager/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image")

3CX

](https://www.g2.com/products/3cx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image")

Acronis Cyber Protect

](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud.png "Product Avatar Image")

Acronis Cyber Protect Cloud

](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)[
View all
](https://www.g2.com/products/ninjaone/integrations)

**SuperOps**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image")

Acronis Cyber Protect

](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a6c53443d9ed479d46ddb58114626679/adlumin.png "Product Avatar Image")

Adlumin

](https://www.g2.com/products/adlumin/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0a3aac62e4fd146b75f86b404491c07b/alternative-finance-alternative-payments.png "Product Avatar Image")

Alternative Payments

](https://www.g2.com/products/alternative-finance-alternative-payments/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-portal.jpg "Product Avatar Image")

Azure Portal

](https://www.g2.com/products/azure-portal/reviews)[
View all
](https://www.g2.com/products/superops/integrations)

Screenshots

**NinjaOne**
 ![NinjaOne screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1411688/00-NewHomepage-V2-1-_0-00-04-19_-copy.png)

**SuperOps**
 ![SuperOps screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/195356/1.Home-Screen-_1_.jpg)

Ratings

Meets Requirements

**NinjaOne**

9.0

9.04,833

**SuperOps**

8.6

8.6167

Ease of Use

**NinjaOne**

9.1

9.14,880

**SuperOps**

8.9

8.9174

Ease of Setup

**NinjaOne**

9.1

9.14,607

**SuperOps**

8.7

8.7156

Ease of Admin

**NinjaOne**

9.1

9.13,796

**SuperOps**

9.0

9.0105

Quality of Support

**NinjaOne**

9.1

9.14,619

**SuperOps**

9.1

9.1165

Has the product been a good partner in doing business?

**NinjaOne**

9.4

9.43,715

**SuperOps**

9.3

9.3105

Product Direction (% positive)

**NinjaOne**

9.7

9.74,580

**SuperOps**

9.2

9.2152

Features

IT Service Management (ITSM) Tools[Hide 81 FeaturesShow 81 Features](javascript:void(0);)

7.9

948

9.3

11

Administration

Asset Management

8.8

774

9.3(won by 0.5)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Change Management

8.3(won by default)

700

Not enough data

Reports & Analytics

8.3(won by default)

765

Not enough data

IT Asset Management

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Service Request Management

Not enough data

Not enough data

Release Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Service Desk

Help Desk

8.3

784

9.4(won by 1.1)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Incident Reports

8.0(won by default)

696

Not enough data

Process Workflow

7.8(won by default)

654

Not enough data

Customizable Reports

Not enough data

Not enough data

Management

Reporting

8.3(won by default)

668

Not enough data

Administration Console

9.0(won by default)

669

Not enough data

Access Management

8.8(won by default)

627

Not enough data

Asset Management

8.9(won by default)

628

Not enough data

Policy Dictation

8.4(won by default)

598

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Functionality

Ticketing System

7.7

676

8.0(won by 0.3)

5

Performance Logging

8.5(won by default)

636

Not enough data

Alerting

8.9(won by default)

708

Not enough data

Automation

9.0(won by default)

732

Not enough data

Agentic AI - IT Service Management (ITSM) Tools

Autonomous Task Execution

7.0(won by default)

179

Not enough data

Multi-step Planning

6.8(won by default)

173

Not enough data

Cross-system Integration

6.9(won by default)

173

Not enough data

Adaptive Learning

6.8(won by default)

173

Not enough data

Natural Language Interaction

6.7(won by default)

171

Not enough data

Proactive Assistance

6.8(won by default)

172

Not enough data

Decision Making

6.9(won by default)

170

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Prioritization

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Service Catalog

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Support Ticket Tracking

Not enough data

Not enough data

Automated Routing

Not enough data

Not enough data

Macros/Templated Responses

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Remote Monitoring & Management (RMM)[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

8.8

3,379

8.4

142

Inventory Management - Remote Monitoring & Management (RMM)

Device Management

9.4(won by 0.4)

2974

|

Verified

9.0

106

Asset Management

9.1(won by 0.5)

899

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

20

ITIL Policy Compliance

8.3(won by 1.9)

497

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.4

6

User Management

9.6(won by default)

13

Not enough data

Task Management

9.8(won by default)

7

Not enough data

Issue Management

9.7(won by default)

6

Not enough data

Mobile Device Management

Not enough data

Not enough data

Monitoring and Management

Remote Monitoring

9.5(won by 0.5)

2851

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.0

103

Application Deployment

8.8(won by 0.6)

2347

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

90

Patch Management

9.2(won by 0.3)

2821

|

Verified

8.9

100

Asset Tracking

8.6(won by 0.6)

614

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

9

Asset Tracking

8.5(won by default)

2063

Feature Not Available

Deployment Management

10.0(won by default)

5

Not enough data

Policy Management

9.4(won by default)

6

Not enough data

Support Ticket Management

10.0(won by default)

7

Not enough data

Activity Tracking

9.7(won by default)

6

Not enough data

Help Desk Management

8.7(won by default)

5

Not enough data

Server Monitoring

10.0(won by default)

8

Not enough data

Server Monitoring

9.5(won by default)

7

Not enough data

Network Monitoring

10.0(won by default)

5

Not enough data

Configuration Management

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

IT Operations & Workflow - Remote Monitoring & Management (RMM)

Workflow Management

8.7(won by 0.1)

558

8.6

15

Service Management

Remote Access

9.3(won by 0.4)

2659

|

Verified

8.9

108

Service Management (Issue Prioritization)

8.2

505

8.6(won by 0.4)

6

Ticketing

7.8

671

9.1(won by 1.3)

36

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Remote Access/Control

10.0(won by default)

8

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Agentic AI - Remote Monitoring & Management (RMM)

Natural Language Interaction

6.9

460

7.5(won by 0.6)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Autonomous Task Execution

7.7(won by default)

566

Not enough data

Multi-step Planning

7.1(won by default)

474

Not enough data

Cross-system Integration

7.4(won by default)

501

Not enough data

Adaptive Learning

7.0(won by default)

467

Not enough data

Proactive Assistance

7.1(won by default)

482

Not enough data

Decision Making

7.1(won by default)

476

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Additional Functionality

Dashboard

9.2(won by default)

6

Not enough data

Audit Trail

Not enough data

Not enough data

Build Automation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Endpoint Protection

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Security Tools

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Device Auto Discovery

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

For MSPs

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-time Alerts

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Network Security

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Network Monitoring[Hide 109 FeaturesShow 109 Features](javascript:void(0);)

8.3

840

7.8

19

Functionality

Performance Monitoring

8.9(won by 0.7)

733

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

18

Alerting

9.0(won by 0.7)

779

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

18

Improvement Suggestions

8.1(won by 0.2)

625

7.9

16

Multi-Network Capability

8.8(won by 1.1)

625

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

16

Monitoring - Network Monitoring

Real-Time Monitoring

8.5(won by default)

306

Not enough data

Server Monitoring

9.5(won by default)

7

Not enough data

360-Degree Network Visibility

Feature Not Available

Not enough data

Automated Network Discovery

Feature Not Available

Not enough data

Bandwidth Monitoring

Not enough data

Not enough data

IP Address Monitoring

Not enough data

Not enough data

Multi-Location Monitoring

Not enough data

Not enough data

Management

Performance Baseline

8.3(won by 0.6)

582

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

16

Data Visualization

8.3(won by 0.6)

599

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

16

Path Analysis

7.6(won by 0.1)

543

7.5

14

Real-Time Data

Not enough data

Not enough data

Historical Trend Analysis

Not enough data

Not enough data

Analytics - Network Monitoring

Packet & Flow Analysis

6.9(won by default)

240

Not enough data

Predictive Performance Analytics

Feature Not Available

Not enough data

Security - Network Monitoring

Configuration Management

10.0(won by default)

6

Not enough data

Encrypted Data Transmission

Feature Not Available

Not enough data

Zero Trust and Identity Management

Feature Not Available

Not enough data

Integrated Network Security

Feature Not Available

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Network Resource Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Network Performance - Network Monitoring

Dynamic Network Optimization

Feature Not Available

Not enough data

Automated Tasks Routing

Feature Not Available

Not enough data

AI Automation - Network Monitoring

Machine Learning-Based Anomaly Detection

Feature Not Available

Not enough data

Self-Healing Networks

Feature Not Available

Not enough data

Predictive Network Maintenance

Feature Not Available

Not enough data

Agentic AI - Network Monitoring

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Self-Updating Maps

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Dependency Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Map Exporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Color Codes/Icons

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Downtime Tracking

Not enough data

Not enough data

Threshold Alerts

Not enough data

Not enough data

Simple Network Management Protocol (SNMP)

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Network Mapping

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Virtualization

Not enough data

Not enough data

Baseline Manager

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Bug/Issue Capture

Not enough data

Not enough data

Mobile Network Troubleshooting

Not enough data

Not enough data

Issue Auditing

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

IT Asset Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

7.9

1,418

8.0

114

Asset Inventory

Hardware Asset Inventory

9.0(won by 0.2)

1251

8.8

88

Software Asset Inventory

8.9(won by 0.5)

1218

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

82

Cloud Asset Inventory

7.8(tied score)

1032

7.8(tied score)

61

Mobile Asset Inventory

7.5(won by default)

304

Feature Not Available

Asset Discovery

8.2(won by default)

1087

Feature Not Available

Generative AI

AI Text Generation

Feature Not Available

7.3(won by default)

42

AI Text Generation

Feature Not Available

7.5(won by default)

41

Generative AI

Not enough data

Not enough data

Agentic AI - IT Asset Management

Autonomous Task Execution

7.6(won by default)

257

Not enough data

Multi-step Planning

7.3(won by default)

228

Not enough data

Cross-system Integration

7.5(won by default)

228

Not enough data

Adaptive Learning

7.2(won by default)

226

Not enough data

Natural Language Interaction

7.1(won by default)

219

Not enough data

Proactive Assistance

7.2(won by default)

230

Not enough data

Decision Making

7.3(won by default)

232

Not enough data

Management

Central Dashboard

9.1(won by 0.3)

1224

8.8

84

Asset Policy Management

8.7(won by 0.3)

1061

8.4

78

Risk Management

8.1(won by 0.6)

1020

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

62

Integrations

8.3(won by 0.8)

1116

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

97

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Requisition Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Maintenance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Additional Functionality

Cost Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.6

2,350

9.4

6

Administration

Screen Sharing

9.3

1899

9.7(won by 0.4)

6

Unattended Remote Access

9.3(tied score)

1930

9.3(tied score)

5

Multi-Monitor Support

8.9

1700

9.3(won by 0.4)

5

File Sharing

8.8(won by default)

1738

Not enough data

Session Recording

7.9(won by default)

1475

Not enough data

Multi - Session Handling

9.0(won by default)

1610

Not enough data

Maintenance

Remote Reboot

9.3(won by default)

1988

Not enough data

Remote Printing

7.7(won by default)

1360

Not enough data

Communication 

Text Chat

8.0(won by default)

1517

Not enough data

Screen Annotations

7.3(won by default)

1322

Not enough data

VoIP

Feature Not Available

Not enough data

Video Conference Call

Feature Not Available

Not enough data

Security

Data Encryption

8.4(won by default)

1377

Not enough data

Compliance

8.5(won by default)

1429

Not enough data

Device Support

Mobile Device Access

7.7(won by default)

1407

Not enough data

Multi-Platform Support

8.5(won by default)

1547

Not enough data

Cross-Platform

8.5(won by default)

1498

Not enough data

Video Support

Not enough data

Not enough data

Performance

Reporting

8.3(won by default)

1641

Not enough data

Additional Functionality

Remote Update/Installation

10.0(won by default)

5

Not enough data

Remote Access/Control

10.0(won by default)

7

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Session Transfer

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

API

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Server Backup[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

8.2

452

Not enough data

Compatibility 

File Server Backup

8.9(won by default)

392

Not enough data

Database Server Backup

8.3(won by default)

316

Not enough data

Virtual Machines

8.5(won by default)

343

Not enough data

Repository Models

8.3(won by default)

291

Not enough data

VM Backup

Not enough data

Not enough data

Management

Disaster Recovery

8.4(won by default)

324

Not enough data

Storage Capacity

8.7(won by default)

314

Not enough data

Remote Backup

9.0(won by default)

369

Not enough data

Activity Monitoring

9.3(won by default)

392

Not enough data

Continuous Backup

Feature Not Available

Not enough data

Data Recovery

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Differential Backup

Not enough data

Not enough data

Incremental Backup

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Compliance

Security Standards

8.8(won by default)

312

Not enough data

Cloud Data Protection

8.4(won by default)

292

Not enough data

Data Deduplication

Feature Not Available

Not enough data

Ransomware Protection

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Agentic AI - Server Backup

Autonomous Task Execution

7.4(won by default)

69

Not enough data

Multi-step Planning

7.3(won by default)

66

Not enough data

Cross-system Integration

7.7(won by default)

67

Not enough data

Adaptive Learning

7.4(won by default)

65

Not enough data

Proactive Assistance

7.3(won by default)

65

Not enough data

Decision Making

7.5(won by default)

66

Not enough data

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Data Loss Prevention

Not enough data

Not enough data

Bare-Metal Restore

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Multi-OS

Not enough data

Not enough data

Backup Scheduling

Not enough data

Not enough data

Backup Log

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Online Backup[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.8

531

Not enough data

Functionality

Real-time Sync

8.6(won by default)

120

Not enough data

Storage Capacity

8.8(won by default)

367

Not enough data

Remote Backup

9.1(won by default)

455

Not enough data

Versioning

8.6(won by default)

366

Not enough data

Mobile Backup Application

Feature Not Available

Not enough data

Compatibility 

Local Backup

8.7(won by default)

394

Not enough data

Storage Formats

8.3(won by default)

337

Not enough data

Cloud Backup

10.0(won by default)

5

Not enough data

Disk Backup

Feature Not Available

Not enough data

Automatic Backup

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Management

File Sharing

8.3(won by default)

348

Not enough data

Security Standards

8.9(won by default)

360

Not enough data

Encrypted Storage

8.8(won by default)

347

Not enough data

Agentic AI - Online Backup

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Remote Synchronization

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real Time Synchronization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Conflict Tracking

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Two-Way Synchronization

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

SaaS Backup[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

8.5

63

Not enough data

Functionality

Real-time Sync

8.5(won by default)

41

Not enough data

Storage Capacity

9.6(won by default)

43

Not enough data

Remote Backup

9.4(won by default)

51

Not enough data

Versioning

9.0(won by default)

42

Not enough data

Compatibility 

Endpoint Variety

9.2(won by default)

22

Not enough data

SaaS Application Variety

8.8(won by default)

42

Not enough data

Storage Formats

8.6(won by default)

37

Not enough data

Management

File Sharing

7.3(won by default)

31

Not enough data

Security Standards

9.2(won by default)

42

Not enough data

Encrypted Storage

9.3(won by default)

39

Not enough data

Agentic AI - SaaS Backup

Autonomous Task Execution

8.8(won by default)

7

Not enough data

Multi-step Planning

8.0(won by default)

5

Not enough data

Cross-system Integration

7.8(won by default)

6

Not enough data

Natural Language Interaction

7.3(won by default)

5

Not enough data

Proactive Assistance

7.7(won by default)

5

Not enough data

Decision Making

7.7(won by default)

5

Not enough data

Adaptive Learning

Not enough data

Not enough data

Email Archiving[Hide 52 FeaturesShow 52 Features](javascript:void(0);)

7.8

50

Not enough data

Functionality

Email Storage

9.5(won by default)

44

Not enough data

Encryption

9.3(won by default)

40

Not enough data

Reporting

8.5(won by default)

40

Not enough data

Email Analysis

8.3(won by default)

38

Not enough data

Migration

7.6(won by default)

37

Not enough data

Archive Backup

9.4(won by default)

46

Not enough data

Secure Data Storage

Not enough data

Not enough data

Agentic AI - Email Archiving

Autonomous Task Execution

7.3(won by default)

5

Not enough data

Multi-step Planning

6.7(won by default)

5

Not enough data

Cross-system Integration

6.7(won by default)

5

Not enough data

Proactive Assistance

6.3(won by default)

5

Not enough data

Decision Making

6.3(won by default)

5

Not enough data

Third-Party Integrations

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Additional Functionality

Full Text Search

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Indexing

Not enough data

Not enough data

Email Attachment Protection

Not enough data

Not enough data

Storage Management

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Deduplication

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

eDiscovery

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Anti Spam

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Compression

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Simple Mail Transfer Protocol (SMTP)

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Threat Protection

Not enough data

Not enough data

Multiple File Format Support

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Match & Merge

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Unified Endpoint Management (UEM)[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

8.0

613

Not enough data

Scope

Endpoint Inclusiveness

8.8(won by default)

448

Not enough data

Multi-OS Support

9.0(won by default)

515

Not enough data

Security

Reporting and Alerts

8.6(won by default)

493

Not enough data

Endpoint Protection

8.5(won by default)

439

Not enough data

Remote Wiping

7.6(won by default)

417

Not enough data

Management

Device Enrollment

9.0(won by default)

471

Not enough data

Device Configuration

8.9(won by default)

480

Not enough data

Device Compliance

8.8(won by default)

446

Not enough data

Usage Information

8.8(won by default)

444

Not enough data

Data Separation

7.8(won by default)

381

Not enough data

Agentic AI - Unified Endpoint Management (UEM)

Autonomous Task Execution

7.4(won by default)

178

Not enough data

Multi-step Planning

7.2(won by default)

172

Not enough data

Cross-system Integration

7.4(won by default)

174

Not enough data

Adaptive Learning

7.2(won by default)

169

Not enough data

Natural Language Interaction

7.0(won by default)

167

Not enough data

Proactive Assistance

7.3(won by default)

175

Not enough data

Decision Making

7.3(won by default)

176

Not enough data

Additional Functionality

Mobile Content Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Deployment Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

BYOD Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile Device Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

App Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Incident Management[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

8.0

634

Not enough data

Monitoring

Constant Monitoring

9.3(won by default)

581

|

Verified

Not enough data

Timely Alerts

9.2(won by default)

580

|

Verified

Not enough data

TIcket Accuracy

8.5(won by default)

516

|

Verified

Not enough data

AI Monitoring

7.2(won by default)

201

Not enough data

Mobile Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Management Tools

Ticket Assignment

8.3(won by default)

511

Not enough data

Standardization

8.7(won by default)

518

|

Verified

Not enough data

Lifecycle Visualization

8.5(won by default)

492

|

Verified

Not enough data

Generative AI

AI Text Generation

Feature Not Available

Not enough data

AI Text Summarization

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Incident Management

Autonomous Task Execution

7.6(won by default)

99

Not enough data

Multi-step Planning

7.5(won by default)

98

Not enough data

Cross-system Integration

7.8(won by default)

96

Not enough data

Adaptive Learning

7.3(won by default)

97

Not enough data

Natural Language Interaction

7.2(won by default)

96

Not enough data

Proactive Assistance

7.4(won by default)

98

Not enough data

Decision Making

7.6(won by default)

96

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Safety Incident Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

OSHA Compliance

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Communications Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Incident Reporting

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

On Call Scheduling

Not enough data

Not enough data

Investigation Management

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Professional Services Automation[Hide 73 FeaturesShow 73 Features](javascript:void(0);)

Not enough data

6.9

97

Customer Management

Customer Profiles

Not enough data

8.3(won by default)

63

Sales

Not enough data

6.9(won by default)

48

Marketing

Not enough data

6.0(won by default)

45

Client Portal

Not enough data

7.5(won by default)

57

Project Management

Project Planning

Not enough data

7.2(won by default)

56

Project Tracking

Not enough data

7.1(won by default)

60

Resource Definition

Not enough data

7.4(won by default)

48

Resource Management

Not enough data

7.7(won by default)

50

Resource Allocation & Planning

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Project Time Tracking

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Accounting

Revenue Recognition

Not enough data

7.0(won by default)

45

Invoice Management

Not enough data

6.9(won by default)

53

Payments

Not enough data

6.8(won by default)

44

Project Accounting

Not enough data

6.2(won by default)

40

Budget Tracking

Not enough data

5.8(won by default)

40

Time & Expense Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Billable Items Tracking

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Portfolio Management

Portfolio Definition

Not enough data

6.3(won by default)

38

Portfolio Performance

Not enough data

6.3(won by default)

38

Risk

Not enough data

6.7(won by default)

40

Portfolio Mix

Not enough data

6.4(won by default)

39

Analytics

Forecasting

Not enough data

5.9(won by default)

39

Reporting

Not enough data

7.4(won by default)

57

KPIs

Not enough data

7.0(won by default)

44

Real-Time Reporting

Not enough data

Not enough data

Administration

Standard Integrations

Not enough data

7.5(won by default)

67

Workflow

Not enough data

7.7(won by default)

53

Access Management

Not enough data

7.7(won by default)

53

Email Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Portfolio Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

APIs

Not enough data

7.3(won by default)

45

Internationalization

Not enough data

7.5(won by default)

38

Performance and Reliability

Not enough data

8.2(won by default)

76

Mobile

Not enough data

7.4(won by default)

56

Offline Access

Not enough data

4.0(won by default)

36

Generative AI

AI Text Generation

Not enough data

6.7(won by default)

35

AI Text Summarization

Not enough data

6.8(won by default)

35

Proposal Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Artificial Intelligence - Professional Services Automation

Predictive Forecasting

Not enough data

Not enough data

Smart task suggestions

Not enough data

Not enough data

Automated workflows

Not enough data

Not enough data

Agentic AI - Professional Services Automation

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

CRM

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

PC Backup[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

8.1

420

Not enough data

Functionality 

Incremental Backup

9.0(won by default)

372

Not enough data

OS Boot Recovery

8.0(won by default)

309

Not enough data

Bootable Disk

8.1(won by default)

312

Not enough data

Online Restore

8.7(won by default)

343

Not enough data

Performance

Multiple Backup Versions

8.8(won by default)

340

Not enough data

Unlimited Backup

8.6(won by default)

325

Not enough data

Lag Free Operation

8.7(won by default)

321

Not enough data

Deduplication

Feature Not Available

Not enough data

Agentic AI - PC Backup

Autonomous Task Execution

7.6(won by default)

109

Not enough data

Cross-system Integration

7.4(won by default)

98

Not enough data

Proactive Assistance

7.2(won by default)

97

Not enough data

Decision Making

7.3(won by default)

97

Not enough data

IT Documentation[Hide 72 FeaturesShow 72 Features](javascript:void(0);)

8.6

275

Not enough data

Management and Discovery - IT Documentation

Search and Indexing

8.4(won by default)

228

Not enough data

Version Control

8.4(won by default)

225

Not enough data

Access and Permissions

8.8(won by default)

230

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Operations - IT Documentation

Integrations

8.4(won by default)

236

Not enough data

Automation

8.9(won by default)

251

Not enough data

Reporting

8.4(won by default)

233

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Document Automation

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Change Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Kanban Board

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Framework Management

Not enough data

Not enough data

Credential Management

Not enough data

Not enough data

IT Asset Management

Not enough data

Not enough data

Security Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Document Capture

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Process Management

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Documentation Management

Not enough data

Not enough data

Checklists

Not enough data

Not enough data

Website Monitoring

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Relationship Mapping

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

For the IT sector

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Knowledge Library

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

API

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Autonomous Endpoint Management (AEM)[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

8.2

213

Not enough data

Generative AI - Autonomous Endpoint Management

Behavioral Analysis

7.3(won by default)

70

Not enough data

Adaptive

7.6(won by default)

76

Not enough data

Predictive

7.5(won by default)

75

Not enough data

Monitoring and Management - Autonomous Endpoint Management

Patch Management

9.1(won by default)

190

Not enough data

Oversees

8.4(won by default)

90

Not enough data

Self-Healing

8.3(won by default)

98

Not enough data

Centralized Dashboard

9.3(won by default)

165

Not enough data

Mobile Device Management (MDM)[Hide 93 FeaturesShow 93 Features](javascript:void(0);)

8.9

871

Not enough data

Platform - Mobile Device Management (MDM)

Regulation Compliant

8.7(won by default)

493

Not enough data

Operating System

Multi-Systems Support

9.4(won by default)

801

Not enough data

Apple Support

8.3(won by default)

692

Not enough data

Android Support

8.5(won by default)

614

Not enough data

Management

Applicatons Management

8.8(won by default)

687

Not enough data

Applications Consolidation

8.4(won by default)

526

Not enough data

Whitelist

8.5(won by default)

521

Not enough data

Blacklist

8.4(won by default)

510

Not enough data

Usage Information

8.7(won by default)

567

Not enough data

Mobile Device Management

9.6(won by default)

8

Not enough data

Lockdown Management

10.0(won by default)

5

Not enough data

Endpoint Management

10.0(won by default)

13

Not enough data

Patch Management

9.7(won by default)

11

Not enough data

Task Management

9.7(won by default)

5

Not enough data

Security Management

10.0(won by default)

8

Not enough data

Audit Management

9.7(won by default)

5

Not enough data

Remote Monitoring & Management

9.8(won by default)

9

Not enough data

Policy Management

10.0(won by default)

5

Not enough data

Software Management

10.0(won by default)

5

Not enough data

Deployment Management

10.0(won by default)

6

Not enough data

User Session Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Mobile Content Management

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Security

Remote Wipe

8.7(won by default)

569

Not enough data

Security

8.8(won by default)

612

Not enough data

Agentic AI - Mobile Device Management (MDM)

Autonomous Task Execution

8.1(won by default)

172

Not enough data

Multi-step Planning

7.7(won by default)

148

Not enough data

Cross-system Integration

8.1(won by default)

161

Not enough data

Adaptive Learning

7.8(won by default)

147

Not enough data

Natural Language Interaction

7.7(won by default)

142

Not enough data

Proactive Assistance

7.8(won by default)

150

Not enough data

Decision Making

7.8(won by default)

149

Not enough data

Third-Party Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Additional Functionality

Mobile Access

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Automatic Reset

Not enough data

Not enough data

Onsite Printing

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

For Android Devices

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Digital Signage

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Touch Screen

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Timeout

Not enough data

Not enough data

Multi-app mode

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

QR Codes

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Browsing Restrictions

Not enough data

Not enough data

Customizable User Interface

Not enough data

Not enough data

Self Check-In/Check-Out

Not enough data

Not enough data

Secure Browsing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Video Looping

Not enough data

Not enough data

Self Ordering

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Single-app mode

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Check-in/Check-out

Not enough data

Not enough data

Ticketing

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Broadcast Messaging

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Wireless Internet Access Control

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Enrollments/Onboarding

Not enough data

Not enough data

Automatic User/Device Recognition

Not enough data

Not enough data

API

Not enough data

Not enough data

Kiosk Mode

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Wireless Troubleshooting

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Enterprise IT Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

8.4

1,298

Not enough data

Analysis

Threat Detection

8.4(won by default)

881

Not enough data

Platform

Unified Communications Platform

8.0(won by default)

768

Not enough data

Remote Access

9.3(won by default)

1162

Not enough data

ITIL Policy Compliance

8.3(won by default)

726

Not enough data

Asset Tracking

8.7(won by default)

915

Not enough data

IT Knowledge Management

8.5(won by default)

806

Not enough data

IT Asset Management

9.6(won by default)

8

Not enough data

Activity Tracking

8.8(won by default)

8

Not enough data

Security

Endpoint Protection

8.9(won by default)

928

Not enough data

Patch Management

9.3(won by default)

1149

Not enough data

Disaster Recovery

7.8(won by default)

732

Not enough data

Service Management

8.9(won by default)

829

Not enough data

Workflow Management

8.3(won by default)

745

Not enough data

Remote Monitoring & Management

9.6(won by default)

12

Not enough data

Configuration Management

10.0(won by default)

6

Not enough data

Task Management

Not enough data

Not enough data

License Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Agentic AI - Enterprise IT Management

Autonomous Task Execution

7.8(won by default)

197

Not enough data

Multi-step Planning

7.4(won by default)

160

Not enough data

Cross-system Integration

7.6(won by default)

170

Not enough data

Adaptive Learning

7.1(won by default)

158

Not enough data

Natural Language Interaction

7.1(won by default)

154

Not enough data

Proactive Assistance

7.2(won by default)

163

Not enough data

Decision Making

7.2(won by default)

164

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Security Tools

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

IT Reporting

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Issue Auditing

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Show 6 feature categories with incomplete data

Patch Management[Hide 38 FeaturesShow 38 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

Patch Prioritization

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Network Wide Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Automatic Patch Deployment

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Customization

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Patch Testing

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Automatic Scans

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Vulnerability Management[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Certificate Assessment

Not enough data

Not enough data

API

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Automated Containment

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Penetration Testing

Not enough data

Not enough data

Runtime Container Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Vulnerability Management

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Vulnerability Assessment

Not enough data

Not enough data

Asset Tagging

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Vulnerability/Threat Prioritization

Not enough data

Not enough data

Vulnerability Protection

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

SQL Injections

Not enough data

Not enough data

Endpoint Management[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Summarization

Feature Not Available

Not enough data

Endpoint Protection[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

System Control

Device Control

Not enough data

Not enough data

Web Control

Not enough data

Not enough data

Application Control

Not enough data

Not enough data

Asset Management

Not enough data

Not enough data

System Isolation

Not enough data

Not enough data

Vulnerability Prevention

Endpoint Intelligence

Not enough data

Not enough data

Firewall

Not enough data

Not enough data

Malware Detection

Not enough data

Not enough data

Security Management

Incident Reports

Not enough data

Not enough data

Security Validation

Not enough data

Not enough data

Compliance 

Not enough data

Not enough data

Backup[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Management

Disaster Recovery

Not enough data

Not enough data

Remote Backup

Not enough data

Not enough data

Storage Formats

Not enough data

Not enough data

Scheduled Backups

Not enough data

Not enough data

On-Demand Restoration

Not enough data

Not enough data

Reporting

Activity Monitoring

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Security

Data Encryption

Not enough data

Not enough data

Security and Compliance

Not enough data

Not enough data

Deduplication 

Not enough data

Not enough data

Knowledge Management[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Knowledge Base

Q & A

Not enough data

Not enough data

Link Sharing

Not enough data

Not enough data

Searchable

Not enough data

Not enough data

Security

Verification

Not enough data

Not enough data

Role-Based Permission

Not enough data

Not enough data

Public vs Private

Not enough data

Not enough data

Content

Trackable Analytics

Not enough data

Not enough data

Import

Not enough data

Not enough data

File Viewing

Not enough data

Not enough data

Update Notifications

Not enough data

Not enough data

Communication

Social Features

Not enough data

Not enough data

Tagging 

Not enough data

Not enough data

Upload 

Not enough data

Not enough data

Comments

Not enough data

Not enough data

Additional Functionality

Collaboration Tools

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

API

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")](https://www.g2.com/products/ninjaone/reviews)

NinjaOne

Small-Business(50 or fewer emp.)

45.3%

Mid-Market(51-1000 emp.)

46.9%

Enterprise(\> 1000 emp.)

7.9%

[![SuperOps](https://images.g2crowd.com/uploads/product/hd_favicon/fb255e941256da5bc91fa45318fae50d/superops.svg "SuperOps")](https://www.g2.com/products/superops/reviews)

SuperOps

Small-Business(50 or fewer emp.)

84.7%

Mid-Market(51-1000 emp.)

13.8%

Enterprise(\> 1000 emp.)

1.5%

Small-Business

(50 or fewer emp.)

45.3%

84.7%

Mid-Market

(51-1000 emp.)

46.9%

13.8%

Enterprise

(\> 1000 emp.)

7.9%

1.5%

Reviewers' Industry

[![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")](https://www.g2.com/products/ninjaone/reviews)
NinjaOne

Information Technology and Services

27.3%

Computer & Network Security

14.1%

Hospital & Health Care

4.0%

Manufacturing

3.7%

Computer Software

2.7%

Other

48.2%

[![SuperOps](https://images.g2crowd.com/uploads/product/hd_favicon/fb255e941256da5bc91fa45318fae50d/superops.svg "SuperOps")](https://www.g2.com/products/superops/reviews)
SuperOps

Information Technology and Services

44.9%

Computer & Network Security

21.9%

Computer Networking

4.8%

Primary/Secondary Education

2.7%

Consulting

2.1%

Other

23.5%

FAQs

## NinjaOne vs SuperOps FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between NinjaOne vs SuperOps?

NinjaOne stands out for its higher G2 rating, larger review volume, and stronger reviewer-cited strengths in automation and ease of use compared to SuperOps.

| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | [SuperOps](https://www.g2.com/products/superops/reviews) |
| --- | --- |
| 4.7/5 (5,027 reviews) | 4.4/5 (200 reviews) |
| Small-Business | Mid-Market |
| 9.1 | 8.7 |
| 9.1 | 9.1 |
| Automation (909 all-time mentions) | — |

### How do the pricing models of NinjaOne and SuperOps compare?

NinjaOne is favored by reviewers for value, with higher satisfaction on price and cost-related dimensions compared to SuperOps.

- **NinjaOne:** Reviewers highlight its value for money, with many citing "best value for money" and "very economical" in recent reviews.
- **SuperOps:** Reviewers describe SuperOps as "affordable" and "on par with alternatives if not slightly cheaper," but some mention pricing as "a bit high" or "not as competitive as they want you to believe."
- **Switching reasons:** Several reviewers switched to NinjaOne and SuperOps for better pricing and consolidated features, with SuperOps users noting savings from combining RMM and help desk ticketing.

### What are the best alternatives to NinjaOne and SuperOps?

The top 3 alternatives to NinjaOne and SuperOps are Atera, TeamViewer, and LogMeIn Resolve.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5,027 reviews) | Small-Business | Reviewers highlight strong value and competitive pricing | Automation (909 all-time mentions) |
| [SuperOps](https://www.g2.com/products/superops/reviews) | 4.4/5 (200 reviews) | Mid-Market | Described as affordable, with some reviewers noting cost savings from consolidation | Modern interface and unified RMM/PSA platform |
| [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1,247 reviews) | Small-Business | — | — |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,154 reviews) | Small-Business | — | — |
| [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | 4.3/5 (469 reviews) | Mid-Market | — | — |

### Which Endpoint Management features should I prioritize when comparing NinjaOne and SuperOps?

Buyers should prioritize automation, remote access, integrations, patch management, and asset management when comparing NinjaOne and SuperOps.

- **Automation:** NinjaOne is cited in 909 all-time reviews for automation, while SuperOps is frequently praised for policy-based automation and AI-assisted workflows.
- **Remote Access:** NinjaOne has 867 all-time mentions for remote access, with reviewers highlighting its reliability and speed; SuperOps is noted for remote terminal and Splashtop integration.
- **Integrations:** NinjaOne is mentioned in 529 all-time reviews for integrations; SuperOps reviewers cite integrations with Xero, Hudu, and Slack.
- **Patch Management:** NinjaOne has 658 all-time mentions for patch management, with reviewers emphasizing its thoroughness; SuperOps is praised for automated patching and reducing unhealthy device counts.
- **Asset Management:** NinjaOne offers asset discovery, asset tracking, and mobile asset inventory features not present in SuperOps.

### What are the pros and cons of NinjaOne vs SuperOps?

NinjaOne's headline strength is automation and ease of use, while SuperOps is recognized for its modern interface and unified RMM/PSA platform.

- **NinjaOne strengths:** Automation (909 all-time mentions), ease of use (1,373), remote access (867), integrations (529), and patch management (658).
- **NinjaOne trade-offs:** Missing features (792 all-time mentions), improvement needed (424), limited features (396).
- **SuperOps strengths:** Modern interface, unified RMM and PSA, policy-based automation, and integrations with Xero, Hudu, and Slack.
- **SuperOps trade-offs:** Reviewers note a need for more integrations, some incomplete features, and occasional support delays.

### Is NinjaOne or SuperOps better for small businesses?

NinjaOne is the better fit for small businesses, with a larger small-business segment and stronger reviewer sentiment on ease of use and setup.

- **NinjaOne:** Largest segment is Small-Business; reviewers consistently highlight ease of use, easy setup, and strong support for small teams.
- **SuperOps:** Largest segment is Mid-Market; reviewers note its modern interface and unified platform, but some mention a steeper learning curve and less focus on small-business needs.

### Which Endpoint Management platform has better integrations?

NinjaOne is favored by reviewers for integrations, with a higher all-time mention count and broader integration coverage than SuperOps.

- **NinjaOne:** 529 all-time reviews mention integrations, with frequent references to Bitdefender and Microsoft Intune.
- **SuperOps:** Reviewers cite integrations with Xero (8 all-time mentions), Hudu (2), and Slack (2), but several note a desire for more integration options.

### How do NinjaOne and SuperOps compare on customer support?

NinjaOne and SuperOps are rated equally on Quality of Support, both scoring 9.1, indicating parity in reviewer satisfaction.

- **NinjaOne:** Reviewers highlight "excellent support" and "very efficient support" in recent reviews, with 733 all-time mentions of customer support.
- **SuperOps:** Reviewers describe support as "responsive" and "helpful," with several noting quick resolutions and live chat availability.

### Which is easier to implement, NinjaOne or SuperOps?

NinjaOne and SuperOps score within 0.4 points on Ease of Setup (9.1 vs 8.7), indicating near parity in implementation experience.

- **NinjaOne:** Reviewers consistently cite "easy setup" (529 all-time mentions) and "quick onboarding" for both small and large deployments.
- **SuperOps:** Reviewers describe onboarding as "easy" and "streamlined," with several noting helpful support during setup, though a few mention a learning curve for new users.

### Which product has better Integrations?

NinjaOne has stronger reviewer sentiment and higher all-time mention counts for integrations compared to SuperOps.

- **NinjaOne:** Integrations are cited in 529 all-time reviews, with frequent mentions of Bitdefender and Microsoft Intune; reviewers highlight ease of integration and broad compatibility.
- **SuperOps:** Integrations with Xero (8 all-time mentions), Hudu (2), and Slack (2) are noted, but reviewers frequently request more integration options and deeper functionality.

Alternatives

**NinjaOne Alternatives**

 ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")

[
Atera
](/products/remote-monitoring-and-management/reviews)

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve")

[
LogMeIn Resolve
](/products/logmein-resolve/reviews)

 ![N-able N-central](https://images.g2crowd.com/uploads/product/hd_favicon/928b13dfa0058727f6a4de7532b1a0c8/n-able-n-central.svg "N-able N-central")

[
N-able N-central
](/products/n-able-n-central/reviews)

**SuperOps Alternatives**

 ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")

[
Atera
](/products/remote-monitoring-and-management/reviews)

 ![Syncro](https://images.g2crowd.com/uploads/product/hd_favicon/e87d1f4bf4f5905c023b4f0f47a40d5d/syncro.svg "Syncro")

[
Syncro
](/products/syncro/reviews)

 ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM")

[
Datto RMM
](/products/datto-rmm/reviews)

 ![N-able N-central](https://images.g2crowd.com/uploads/product/hd_favicon/928b13dfa0058727f6a4de7532b1a0c8/n-able-n-central.svg "N-able N-central")

[
N-able N-central
](/products/n-able-n-central/reviews)