# NinjaOne vs Splashtop Remote Access Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Splashtop Remote Access. Users appreciate its **clean, intuitive dashboard** and the ability to quickly find devices through logical organization and fast search capabilities.
- **According to verified reviews** , NinjaOne's real-time monitoring and fast remote access are standout features, making troubleshooting **instant and effortless**. Users highlight the automated patching as a time-saver that keeps devices up to date, which is a crucial aspect for IT teams.
- **Users say** that Splashtop Remote Access is very versatile, allowing seamless access to both Windows and Mac systems. This flexibility is particularly beneficial for those who frequently switch between operating systems, making it **user-friendly** for a diverse range of users.
- **Reviewers mention** that while Splashtop is praised for its **smooth screen control** and easy IT support, it has a smaller user base and fewer recent reviews compared to NinjaOne, which may indicate less community feedback and support resources.
- **G2 reviewers highlight** that NinjaOne's one-click remote sessions and built-in access to CMD and PowerShell enhance its usability for IT professionals, making it a preferred choice for those needing robust remote management tools.
- **According to recent user feedback** , while both products offer solid performance, NinjaOne's higher ratings in areas like **remote reboot** and **session recording** suggest it may better meet the needs of users requiring comprehensive remote support features.



| | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 4,307 | 509 | 
| **Largest Market Segment** | Mid-Market (49.0% of reviews) | Small-Business (82.5% of reviews) | 
| **Entry Level Price** | No pricing available | $8.25 1 User Per Month | 

---
## Top Pros & Cons

### NinjaOne

Pros:
- Ease of Use (1373 reviews)
- Remote Access (867 reviews)

Cons:
- Missing Features (715 reviews)
- Limited Features (396 reviews)

### Splashtop Remote Access

Pros:
- Ease of Use (61 reviews)
- Easy Setup (35 reviews)

Cons:
- Remote Access Issues (22 reviews)
- Connection Issues (13 reviews)

---
## Ratings Comparison
| Rating | NinjaOne | Splashtop Remote Access | 
|---|---|---|
  | **Meets Requirements** | 9.0 (4096 reviews) | 9.6 (410 reviews) | 
  | **Ease of Use** | 9.1 (4138 reviews) | 9.7 (414 reviews) | 
  | **Ease of Setup** | 9.1 (3887 reviews) | 9.3 (297 reviews) | 
  | **Ease of Admin** | 9.1 (3085 reviews) | 9.5 (245 reviews) | 
  | **Quality of Support** | 9.1 (3927 reviews) | 9.3 (274 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (3018 reviews) | 9.6 (228 reviews) | 
  | **Product Direction (% positive)** | 9.7 (3965 reviews) | 9.1 (392 reviews) | 

---
## Pricing

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Splashtop Remote Access

#### Entry-Level Pricing

Plan: Splashtop Remote Access Pro

Price: $8.25 1 User Per Month

Description: Billed annually at $99.
For individuals and small teams who need remote work productivity

Key Features:
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams

[Browse all 4 editions](https://www.g2.com/products/splashtop-remote-access/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Splashtop Remote Access** | N/A | N/A |

#### Communication

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 846 |
| **Splashtop Remote Access** | N/A | N/A |

#### Administration

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Change Management** | 8.2 (678 reviews) | Not enough data | 
| **Asset Management** | 8.8 (725 reviews) | Not enough data | 
| **Reports & Analytics** | 8.3 (724 reviews) | Not enough data | 

#### Service Desk

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Help Desk** | 8.1 (718 reviews) | Not enough data | 
| **Incident Reports** | 7.9 (669 reviews) | Not enough data | 
| **Process Workflow** | 7.7 (645 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Reporting** | 8.3 (639 reviews) | Not enough data | 
| **Administration Console** | 9.0 (645 reviews) | Not enough data | 
| **Access Management** | 8.7 (616 reviews) | Not enough data | 
| **Asset Management** | 8.8 (617 reviews) | Not enough data | 
| **Policy Dictation** | 8.4 (591 reviews) | Not enough data | 

#### Functionality

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Ticketing System** | 7.6 (641 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (627 reviews) | Not enough data | 
| **Alerting** | 8.9 (671 reviews) | Not enough data | 
| **Automation** | 9.0 (688 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (177 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (173 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (173 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (171 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (170 reviews) | Not enough data | 
| **Decision Making** | 6.8 (169 reviews) | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 416 |
| **Splashtop Remote Access** | N/A | N/A |

#### Compatibility 

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **File Server Backup** | 8.9 (369 reviews) | Not enough data | 
| **Database Server Backup** | 8.2 (306 reviews) | Not enough data | 
| **Virtual Machines** | 8.5 (330 reviews) | Not enough data | 
| **Repository Models** | 8.3 (289 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Continuous Backup** | Feature Not Available | Not enough data | 
| **Disaster Recovery** | 8.4 (306 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (304 reviews) | Not enough data | 
| **Remote Backup** | 8.9 (346 reviews) | Not enough data | 
| **Activity Monitoring** | 9.2 (367 reviews) | Not enough data | 

#### Compliance

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Security Standards** | 8.8 (303 reviews) | Not enough data | 
| **Cloud Data Protection** | 8.4 (286 reviews) | Not enough data | 
| **Data Deduplication** | Feature Not Available | Not enough data | 

#### Agentic AI - Server Backup

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (67 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (66 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (66 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (64 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (64 reviews) | Not enough data | 
| **Decision Making** | 7.5 (65 reviews) | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 448 |
| **Splashtop Remote Access** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Real-time Sync** | 8.3 (93 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (350 reviews) | Not enough data | 
| **Remote Backup** | 9.0 (390 reviews) | Not enough data | 
| **Versioning** | 8.6 (356 reviews) | Not enough data | 
| **Mobile Backup Application** | Feature Not Available | Not enough data | 

#### Compatibility 

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Disk Backup** | Feature Not Available | Not enough data | 
| **Local Backup** | 8.6 (358 reviews) | Not enough data | 
| **Storage Formats** | 8.3 (332 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **File Sharing** | 8.2 (335 reviews) | Not enough data | 
| **Security Standards** | 8.8 (341 reviews) | Not enough data | 
| **Encrypted Storage** | 8.8 (338 reviews) | Not enough data | 

#### Agentic AI - Online Backup

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 2813 |
| **Splashtop Remote Access** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Device Management** | 9.4 (2527 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | 8.9 (685 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.2 (471 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Remote Monitoring** | 9.4 (2453 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.5 (1945 reviews) | Not enough data | 
| **Application Deployment** | 8.7 (2142 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | 9.1 (2463 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.5 (533 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Workflow Management** | 8.6 (509 reviews) | Not enough data | 

#### Service Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Remote Access** | 9.2 (2347 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | 8.1 (472 reviews) | Not enough data | 
| **Ticketing** | 7.6 (575 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (526 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (468 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (480 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (459 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (456 reviews) | Not enough data | 
| **Proactive Assistance** | 7.0 (464 reviews) | Not enough data | 
| **Decision Making** | 7.1 (460 reviews) | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Splashtop Remote Access** | 8.1/10 | 29 |

#### Presenter Tools

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Live Preview** | Not enough data | 8.7 (22 reviews) | 
| **Notifications Blocker** | Not enough data | 8.0 (22 reviews) | 
| **Remote Control** | Not enough data | 9.7 (25 reviews) | 
| **Switch Presenter** | Not enough data | 8.0 (22 reviews) | 

#### Conferencing Options

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Group Live Chat** | Not enough data | 7.4 (22 reviews) | 
| **Audio Conferencing** | Not enough data | 7.4 (21 reviews) | 
| **Video Conferencing** | Not enough data | Feature Not Available | 

#### Application Tools

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Password Protection** | Not enough data | 8.6 (24 reviews) | 
| **Recording** | Not enough data | 8.3 (23 reviews) | 
| **In-Browser Application** | Not enough data | 9.0 (24 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Decision Making** | Not enough data | 5.6 (6 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 507 |
| **Splashtop Remote Access** | N/A | N/A |

#### Scope

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.7 (428 reviews) | Not enough data | 
| **Multi-OS Support** | 8.9 (455 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Reporting and Alerts** | 8.5 (449 reviews) | Not enough data | 
| **Endpoint Protection** | 8.3 (409 reviews) | Not enough data | 
| **Remote Wiping** | 7.5 (391 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Device Enrollment** | 8.9 (432 reviews) | Not enough data | 
| **Device Configuration** | 8.7 (432 reviews) | Not enough data | 
| **Device Compliance** | 8.7 (415 reviews) | Not enough data | 
| **Usage Information** | 8.8 (414 reviews) | Not enough data | 
| **Data Separation** | 7.8 (375 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (171 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (169 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (167 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (165 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (169 reviews) | Not enough data | 
| **Decision Making** | 7.2 (170 reviews) | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.3/10 | 780 |
| **Splashtop Remote Access** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Performance Monitoring** | 8.8 (702 reviews) | Not enough data | 
| **Alerting** | 9.0 (736 reviews) | Not enough data | 
| **Improvement Suggestions** | 8.1 (618 reviews) | Not enough data | 
| **Multi-Network Capability** | 8.8 (616 reviews) | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **360-Degree Network Visibility** | Feature Not Available | Not enough data | 
| **Automated Network Discovery** | Feature Not Available | Not enough data | 
| **Real-Time Monitoring** | 8.4 (282 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Performance Baseline** | 8.3 (573 reviews) | Not enough data | 
| **Data Visualization** | 8.2 (587 reviews) | Not enough data | 
| **Path Analysis** | 7.6 (540 reviews) | Not enough data | 

#### Analytics - Network Monitoring

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Predictive Performance Analytics** | Feature Not Available | Not enough data | 
| **Packet & Flow Analysis** | 6.9 (239 reviews) | Not enough data | 

#### Security - Network Monitoring

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Encrypted Data Transmission** | Feature Not Available | Not enough data | 
| **Zero Trust and Identity Management** | Feature Not Available | Not enough data | 
| **Integrated Network Security** | Feature Not Available | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Dynamic Network Optimization** | Feature Not Available | Not enough data | 
| **Automated Tasks Routing** | Feature Not Available | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Feature Not Available | Not enough data | 
| **Self-Healing Networks** | Feature Not Available | Not enough data | 
| **Predictive Network Maintenance** | Feature Not Available | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 614 |
| **Splashtop Remote Access** | N/A | N/A |

#### Monitoring

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Constant Monitoring** | 9.3 (572 reviews) ✓ Verified | Not enough data | 
| **Timely Alerts** | 9.2 (570 reviews) ✓ Verified | Not enough data | 
| **TIcket Accuracy** | 8.5 (511 reviews) ✓ Verified | Not enough data | 
| **AI Monitoring** | 7.2 (200 reviews) | Not enough data | 

#### Management Tools

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Ticket Assignment** | 8.3 (505 reviews) | Not enough data | 
| **Standardization** | 8.7 (516 reviews) ✓ Verified | Not enough data | 
| **Lifecycle Visualization** | 8.5 (490 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Incident Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (99 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (97 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (96 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (95 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (95 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (95 reviews) | Not enough data | 
| **Decision Making** | 7.5 (93 reviews) | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 1310 |
| **Splashtop Remote Access** | N/A | N/A |

#### Asset Inventory

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Hardware Asset Inventory** | 9.0 (1195 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.9 (1171 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 7.7 (1025 reviews) | Not enough data | 
| **Mobile Asset Inventory** | 7.4 (295 reviews) | Not enough data | 
| **Asset Discovery** | 8.2 (1070 reviews) | Not enough data | 

#### Generative AI

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (242 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (227 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (224 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (222 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (218 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (225 reviews) | Not enough data | 
| **Decision Making** | 7.1 (222 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Central Dashboard** | 9.1 (1162 reviews) | Not enough data | 
| **Asset Policy Management** | 8.7 (1049 reviews) | Not enough data | 
| **Risk Management** | 8.1 (1008 reviews) | Not enough data | 
| **Integrations** | 8.2 (1073 reviews) | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.4/10 | 2024 |
| **Splashtop Remote Access** | 8.1/10 | 76 |

#### Administration

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Screen Sharing** | 9.2 (1736 reviews) | 9.1 (72 reviews) | 
| **File Sharing** | 8.7 (1618 reviews) | 8.9 (73 reviews) | 
| **Session Recording** | 7.8 (1423 reviews) | 8.0 (67 reviews) | 
| **Unattended Remote Access** | 9.2 (1745 reviews) | 9.3 (71 reviews) | 
| **Multi - Session Handling** | 8.9 (1537 reviews) | 8.4 (68 reviews) | 
| **Multi-Monitor Support** | 8.8 (1599 reviews) | 8.9 (73 reviews) | 

#### Maintenance

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Remote Reboot** | 9.2 (1759 reviews) | 8.3 (70 reviews) | 
| **Remote Printing** | 7.7 (1337 reviews) | 8.4 (65 reviews) | 

#### Communication 

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Text Chat** | 8.0 (1437 reviews) | 8.5 (68 reviews) | 
| **VoIP** | Feature Not Available | 6.2 (64 reviews) | 
| **Video Conference Call** | Feature Not Available | 6.1 (64 reviews) | 
| **Screen Annotations** | 7.2 (1304 reviews) | 6.8 (65 reviews) | 

#### Security

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Data Encryption** | 8.3 (1357 reviews) | 8.3 (66 reviews) | 
| **Compliance** | 8.4 (1393 reviews) | 8.2 (65 reviews) | 

#### Device Support

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Mobile Device Access** | 7.6 (1365 reviews) | 8.2 (70 reviews) | 
| **Multi-Platform Support** | 8.4 (1470 reviews) | 8.4 (73 reviews) | 
| **Cross-Platform** | 8.4 (1440 reviews) | 8.4 (71 reviews) | 

#### Performance

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Reporting** | 8.2 (1540 reviews) | 8.3 (67 reviews) | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 364 |
| **Splashtop Remote Access** | N/A | N/A |

#### Functionality 

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Incremental Backup** | 8.9 (335 reviews) | Not enough data | 
| **OS Boot Recovery** | 7.9 (296 reviews) | Not enough data | 
| **Bootable Disk** | 8.1 (299 reviews) | Not enough data | 
| **Online Restore** | 8.6 (323 reviews) | Not enough data | 

#### Performance

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Multiple Backup Versions** | 8.8 (321 reviews) | Not enough data | 
| **Unlimited Backup** | 8.6 (308 reviews) | Not enough data | 
| **Deduplication** | Feature Not Available | Not enough data | 
| **Lag Free Operation** | 8.6 (310 reviews) | Not enough data | 

#### Agentic AI - PC Backup

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (92 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (91 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (89 reviews) | Not enough data | 
| **Decision Making** | 7.1 (90 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Splashtop Remote Access** | N/A | N/A |

#### Generative AI

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 255 |
| **Splashtop Remote Access** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Search and Indexing** | 8.4 (224 reviews) | Not enough data | 
| **Version Control** | 8.4 (222 reviews) | Not enough data | 
| **Access and Permissions** | 8.8 (225 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Integrations** | 8.4 (226 reviews) | Not enough data | 
| **Automation** | 8.9 (241 reviews) | Not enough data | 
| **Reporting** | 8.4 (227 reviews) | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 143 |
| **Splashtop Remote Access** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Behavioral Analysis** | 7.2 (67 reviews) | Not enough data | 
| **Adaptive** | 7.4 (70 reviews) | Not enough data | 
| **Predictive** | 7.4 (68 reviews) | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Patch Management** | 9.0 (130 reviews) | Not enough data | 
| **Oversees** | 8.3 (78 reviews) | Not enough data | 
| **Self-Healing** | 8.1 (80 reviews) | Not enough data | 
| **Centralized Dashboard** | 9.1 (117 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Splashtop Remote Access** | N/A | N/A |

#### System Control

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Splashtop Remote Access** | N/A | N/A |

#### Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 677 |
| **Splashtop Remote Access** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Regulation Compliant** | 8.6 (465 reviews) | Not enough data | 

#### Operating System

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Multi-Systems Support** | 9.3 (639 reviews) | Not enough data | 
| **Apple Support** | 8.2 (584 reviews) | Not enough data | 
| **Android Support** | 8.5 (554 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Applicatons Management** | 8.7 (571 reviews) | Not enough data | 
| **Applications Consolidation** | 8.4 (501 reviews) | Not enough data | 
| **Whitelist** | 8.4 (498 reviews) | Not enough data | 
| **Blacklist** | 8.3 (492 reviews) | Not enough data | 
| **Usage Information** | 8.5 (509 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Remote Wipe** | 8.6 (507 reviews) | Not enough data | 
| **Security** | 8.7 (520 reviews) | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (150 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (143 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (147 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (143 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (139 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (145 reviews) | Not enough data | 
| **Decision Making** | 7.7 (142 reviews) | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Splashtop Remote Access** | N/A | N/A |

#### Knowledge Base

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 1011 |
| **Splashtop Remote Access** | N/A | N/A |

#### Analysis

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Threat Detection** | 8.2 (779 reviews) | Not enough data | 

#### Platform

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Unified Communications Platform** | 7.9 (723 reviews) | Not enough data | 
| **Remote Access** | 9.2 (921 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.3 (700 reviews) | Not enough data | 
| **Asset Tracking** | 8.6 (792 reviews) | Not enough data | 
| **IT Knowledge Management** | 8.4 (747 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Endpoint Protection** | 8.8 (812 reviews) | Not enough data | 
| **Patch Management** | 9.2 (925 reviews) | Not enough data | 
| **Disaster Recovery** | 7.7 (690 reviews) | Not enough data | 
| **Service Management** | 8.8 (755 reviews) | Not enough data | 
| **Workflow Management** | 8.2 (707 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (175 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (157 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (161 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (155 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (153 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (158 reviews) | Not enough data | 
| **Decision Making** | 7.0 (154 reviews) | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Splashtop Remote Access** | 8.9/10 | 305 |

#### Administration

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Usage Information** | Not enough data | 9.0 (217 reviews) | 
| **Integrations** | Not enough data | 8.9 (158 reviews) | 
| **Diagnostics** | Not enough data | Feature Not Available | 
| **Session Recording** | Not enough data | 8.3 (146 reviews) | 
| **Session Transfer** | Not enough data | 8.5 (151 reviews) | 
| **Unattended Access** | Not enough data | 9.3 (229 reviews) | 
| **File Sharing** | Not enough data | 9.2 (226 reviews) | 

#### Platform

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | 9.3 (217 reviews) | 
| **Mobile Device Access** | Not enough data | 8.7 (205 reviews) | 
| **Applications Management** | Not enough data | Feature Not Available | 
| **Remote Device Control** | Not enough data | 9.5 (256 reviews) | 

#### Security

| Feature | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Remote Wipe** | Not enough data | 7.9 (125 reviews) | 
| **Device Management** | Not enough data | 8.9 (190 reviews) | 
| **Device Enrollment** | Not enough data | 8.9 (176 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to NinjaOne (15):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Patch Management Software](https://www.g2.com/categories/patch-management), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Incident Management Software](https://www.g2.com/categories/incident-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to Splashtop Remote Access (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing)


---
## Reviewer Demographics

### By Company Size

| Segment | NinjaOne | Splashtop Remote Access | 
|---|---|---|
| **Small-Business** | 43.5% | 82.5% | 
| **Mid-Market** | 49.0% | 15.3% | 
| **Enterprise** | 7.6% | 2.2% | 

### By Industry

#### NinjaOne

- **Information Technology and Services:** 26.9%
- **Computer & Network Security:** 13.5%
- **Hospital & Health Care:** 4.0%
- **Manufacturing:** 3.5%
- **Computer Software:** 2.8%
- **Construction:** 2.6%
- **Retail:** 2.3%
- **Financial Services:** 2.2%
- **Consulting:** 1.9%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.8%

#### Splashtop Remote Access

- **Accounting:** 10.4%
- **Information Technology and Services:** 10.0%
- **Computer Software:** 4.5%
- **Hospital & Health Care:** 3.7%
- **Retail:** 3.5%
- **Construction:** 3.3%
- **Medical Practice:** 3.3%
- **Computer & Network Security:** 3.3%
- **Non-Profit Organization Management:** 2.9%
- **Law Practice:** 2.4%
- **Other:** 53.0%

---
## Alternatives

### Alternatives to NinjaOne

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1154 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3968 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1043 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (239 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1359 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)

### Alternatives to Splashtop Remote Access

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3968 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1092 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (642 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Getscreen.me](https://www.g2.com/products/getscreen-me/reviews) — 4.8/5 stars (264 reviews)

---
## Top Discussions

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."
- Title: [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) — 2 comments, 1 upvote
  > **Top comment:** "They are in the process of adding full Mac integration. Basic services like AV, Splashtop support and some monitoring work, properly."

### Splashtop Remote Access

- Title: [How do I print from my clients computer to my printer](https://www.g2.com/discussions/how-do-i-print-from-my-clients-computer-to-my-printer) — 3 comments, 1 upvote
  > **Top comment:** "https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINT"
- Title: [What is the network traffic like for the streamers?](https://www.g2.com/discussions/what-is-the-network-traffic-like-for-the-streamers) — 2 comments, 1 upvote
  > **Top comment:** "Minimal.  I am connected all day and it barely up-ticks my bandwidth.  They do some tricks with only transmitting the portions of the screen that have..."
- Title: [What does the Splashtop app do?](https://www.g2.com/discussions/what-does-the-splashtop-app-do) — 1 comment
  > **Top comment:** "I use the Splashtop app every day to access computers remotely. It works nearly flawlessly and it is a huge convenience to have. I use it mostly from my..."
- Title: [How does splashtop business work?](https://www.g2.com/discussions/how-does-splashtop-business-work) — 1 comment
  > **Top comment:** "Splashtop allows you to sign into your desktop from any remote location and work just like you are sitting at your desk.  The Splashtop Business version..."
- Title: [How do I restart streamer without reboot the machine? Intel i5 computer running Ubuntu 18.04](https://www.g2.com/discussions/37383-how-do-i-restart-streamer-without-reboot-the-machine-intel-i5-computer-running-ubuntu-18-04) — 1 comment, 1 upvote
  > **Top comment:** "Streamer can be restarted with the commands in the Business app. You can send a remote restart to the streamer on a connected station. Note that is Linux I..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ninjaone-vs-splashtop-remote-access)