# NinjaOne vs SolarWinds Observability Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NinjaOne excels in user experience, with many praising its **centralized device dashboard** and **automation policies** that simplify endpoint management. Users appreciate how these features streamline daily tasks without adding unnecessary complexity.
- **According to verified reviews** , NinjaOne's implementation process is notably quick and intuitive, with users highlighting that it is **very easy to install** on endpoints. This contrasts with SolarWinds Observability, where some users mention that a deeper understanding of monitoring and networking is required for effective use.
- **Users say** that NinjaOne provides excellent support, with a high quality of assistance reported. Reviewers feel confident in the product's reliability, stating they can **trust the reports** it generates, while SolarWinds Observability users have noted that while the tools are customizable, they may require more technical knowledge to fully leverage.
- **Reviewers mention** that NinjaOne's ease of use is a significant advantage, scoring higher than SolarWinds Observability. Users find it **easy to find client machines** and navigate the interface, which enhances productivity compared to the more complex setup of SolarWinds tools.
- **G2 reviewers highlight** that NinjaOne's performance monitoring features are robust, with users appreciating the **remote access tools** that facilitate efficient management. In contrast, while SolarWinds Observability offers strong performance monitoring, some users feel it is less user-friendly and requires a steeper learning curve.
- **According to recent feedback** , NinjaOne is favored for its cost-effectiveness, with users noting it is **cheaper than alternatives** while still delivering high-quality features. SolarWinds Observability, while powerful, starts at a higher price point, which may be a consideration for budget-conscious buyers.



| | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 4,418 | 855 | 
| **Largest Market Segment** | Mid-Market (48.3% of reviews) | Enterprise (46.1% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $8.00 Per Month | 

---
## Top Pros & Cons

### NinjaOne

Pros:
- Ease of Use (1373 reviews)
- Remote Access (867 reviews)

Cons:
- Missing Features (715 reviews)
- Limited Features (396 reviews)

### SolarWinds Observability

Pros:
- User Interface (41 reviews)
- Alerting System (22 reviews)

Cons:
- Learning Curve (13 reviews)
- Poor Customer Support (12 reviews)

---
## Ratings Comparison
| Rating | NinjaOne | SolarWinds Observability | 
|---|---|---|
  | **Meets Requirements** | 9.0 (4184 reviews) | 8.8 (656 reviews) | 
  | **Ease of Use** | 9.1 (4226 reviews) | 8.3 (697 reviews) | 
  | **Ease of Setup** | 9.1 (3972 reviews) | 8.0 (493 reviews) | 
  | **Ease of Admin** | 9.1 (3161 reviews) | 8.3 (480 reviews) | 
  | **Quality of Support** | 9.1 (4006 reviews) | 8.2 (636 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (3091 reviews) | 8.3 (448 reviews) | 
  | **Product Direction (% positive)** | 9.7 (4045 reviews) | 8.2 (624 reviews) | 

---
## Pricing

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### SolarWinds Observability

#### Entry-Level Pricing

Plan: Self-Hosted Essentials

Price: Starting at $8.00 Per Month

Description: Price per node per month, multi-year contract billed annually. Includes:

Key Features:
- Network Performance Monitoring
- Server and Application Monitoring
- Monitoring AWS®, Microsoft Azure®, and GCP®

[Browse all 4 editions](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Network Automation Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Configuration

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Maintenance** | Not enough data | Not enough data | 

#### Agentic AI - Network Automation Tools

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Network

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Scalability** | Not enough data | Not enough data | 
| **Inventory** | Not enough data | Not enough data | 
| **Infrastructure** | Not enough data | Feature Not Available | 
| **Remote Access** | Not enough data | Not enough data | 

#### Logistics

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Communication** | Not enough data | Not enough data | 
| **Scripting** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Feature Not Available | 

#### Security - Network Automation

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Change Management** | Not enough data | Not enough data | 
| **Security Automation** | Not enough data | Feature Not Available | 
| **User Authentication and Authorization** | Not enough data | Not enough data | 
| **Monitoring and Alerts** | Not enough data | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 848 |
| **SolarWinds Observability** | N/A | N/A |

#### Administration

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Change Management** | 8.2 (678 reviews) | Not enough data | 
| **Asset Management** | 8.8 (725 reviews) | Not enough data | 
| **Reports & Analytics** | 8.3 (724 reviews) | Not enough data | 

#### Service Desk

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Help Desk** | 8.2 (720 reviews) | Not enough data | 
| **Incident Reports** | 7.9 (669 reviews) | Not enough data | 
| **Process Workflow** | 7.7 (645 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Reporting** | 8.3 (639 reviews) | Not enough data | 
| **Administration Console** | 9.0 (646 reviews) | Not enough data | 
| **Access Management** | 8.7 (616 reviews) | Not enough data | 
| **Asset Management** | 8.8 (617 reviews) | Not enough data | 
| **Policy Dictation** | 8.4 (591 reviews) | Not enough data | 

#### Functionality

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Ticketing System** | 7.6 (641 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (627 reviews) | Not enough data | 
| **Alerting** | 8.9 (671 reviews) | Not enough data | 
| **Automation** | 9.0 (689 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (177 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (173 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (173 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (171 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (170 reviews) | Not enough data | 
| **Decision Making** | 6.8 (169 reviews) | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 418 |
| **SolarWinds Observability** | N/A | N/A |

#### Compatibility 

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **File Server Backup** | 8.9 (372 reviews) | Not enough data | 
| **Database Server Backup** | 8.2 (307 reviews) | Not enough data | 
| **Virtual Machines** | 8.5 (331 reviews) | Not enough data | 
| **Repository Models** | 8.3 (290 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Continuous Backup** | Feature Not Available | Not enough data | 
| **Disaster Recovery** | 8.3 (308 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (305 reviews) | Not enough data | 
| **Remote Backup** | 8.9 (348 reviews) | Not enough data | 
| **Activity Monitoring** | 9.3 (370 reviews) | Not enough data | 

#### Compliance

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Security Standards** | 8.8 (304 reviews) | Not enough data | 
| **Cloud Data Protection** | 8.4 (287 reviews) | Not enough data | 
| **Data Deduplication** | Feature Not Available | Not enough data | 

#### Agentic AI - Server Backup

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (67 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (66 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (66 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (64 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (64 reviews) | Not enough data | 
| **Decision Making** | 7.5 (65 reviews) | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 451 |
| **SolarWinds Observability** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Real-time Sync** | 8.4 (94 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (351 reviews) | Not enough data | 
| **Remote Backup** | 9.0 (393 reviews) | Not enough data | 
| **Versioning** | 8.6 (357 reviews) | Not enough data | 
| **Mobile Backup Application** | Feature Not Available | Not enough data | 

#### Compatibility 

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Disk Backup** | Feature Not Available | Not enough data | 
| **Local Backup** | 8.6 (360 reviews) | Not enough data | 
| **Storage Formats** | 8.3 (333 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **File Sharing** | 8.3 (338 reviews) | Not enough data | 
| **Security Standards** | 8.8 (342 reviews) | Not enough data | 
| **Encrypted Storage** | 8.8 (340 reviews) | Not enough data | 

#### Agentic AI - Online Backup

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.4/10 | 48 |
| **SolarWinds Observability** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Real-time Sync** | 8.5 (40 reviews) | Not enough data | 
| **Storage Capacity** | 9.6 (43 reviews) | Not enough data | 
| **Remote Backup** | 9.3 (42 reviews) | Not enough data | 
| **Versioning** | 9.0 (42 reviews) | Not enough data | 

#### Compatibility 

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Endpoint Variety** | 9.0 (18 reviews) | Not enough data | 
| **SaaS Application Variety** | 8.6 (37 reviews) | Not enough data | 
| **Storage Formats** | 8.5 (36 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **File Sharing** | 7.3 (31 reviews) | Not enough data | 
| **Security Standards** | 9.1 (41 reviews) | Not enough data | 
| **Encrypted Storage** | 9.3 (39 reviews) | Not enough data | 

#### Agentic AI - SaaS Backup

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (5 reviews) | Not enough data | 
| **Decision Making** | 7.7 (5 reviews) | Not enough data | 

### Website Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | 8.5/10 | 25 |

#### Functionality

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Baseline** | Not enough data | Feature Not Available | 
| **Alerting** | Not enough data | 8.9 (22 reviews) | 
| **Multi-Site Monitoring** | Not enough data | 9.0 (20 reviews) | 
| **Reporting** | Not enough data | 8.6 (21 reviews) | 
| **Multi-Channel Alerting** | Not enough data | 8.3 (20 reviews) | 
| **Location Insights** | Not enough data | 7.9 (19 reviews) | 

#### Agentic AI - Website Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Email Archiving

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.8/10 | 46 |
| **SolarWinds Observability** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Email Storage** | 9.5 (42 reviews) | Not enough data | 
| **Encryption** | 9.3 (39 reviews) | Not enough data | 
| **Reporting** | 8.4 (38 reviews) | Not enough data | 
| **Email Analysis** | 8.2 (36 reviews) | Not enough data | 
| **Migration** | 7.5 (36 reviews) | Not enough data | 
| **Archive Backup** | 9.3 (43 reviews) | Not enough data | 

#### Agentic AI - Email Archiving

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 6.3 (5 reviews) | Not enough data | 
| **Decision Making** | 6.3 (5 reviews) | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 2830 |
| **SolarWinds Observability** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Device Management** | 9.4 (2541 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | 8.9 (688 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.2 (472 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Remote Monitoring** | 9.4 (2461 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.5 (1949 reviews) | Not enough data | 
| **Application Deployment** | 8.7 (2150 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | 9.1 (2475 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.5 (537 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Workflow Management** | 8.6 (512 reviews) | Not enough data | 

#### Service Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Remote Access** | 9.2 (2359 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | 8.2 (474 reviews) | Not enough data | 
| **Ticketing** | 7.6 (576 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (528 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (470 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (483 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (461 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (458 reviews) | Not enough data | 
| **Proactive Assistance** | 7.0 (466 reviews) | Not enough data | 
| **Decision Making** | 7.1 (462 reviews) | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Experience

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Session Replay** | Not enough data | Not enough data | 
| **Behavioral Analysis** | Not enough data | Not enough data | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Content Management** | Not enough data | Feature Not Available | 
| **Alerts** | Not enough data | Not enough data | 
| **Budget Analysis** | Not enough data | Feature Not Available | 

#### Performance

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Uptime Monitoring** | Not enough data | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Resource Monitoring** | Not enough data | Not enough data | 

### Network Security Policy Management (NSPM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Network Maintenance

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Policy Optimization** | Not enough data | Feature Not Available | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Auditing** | Not enough data | Not enough data | 

#### Network Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Network Mapping** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Console** | Not enough data | Not enough data | 

#### Network Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Network Monitoring** | Not enough data | Not enough data | 
| **Configuration Monitoring** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 

### Database Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | 8.5/10 | 22 |

#### Functionality

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Monitoring** | Not enough data | 9.0 (20 reviews) | 
| **Alerting** | Not enough data | 8.6 (12 reviews) | 
| **Logging** | Not enough data | 8.9 (11 reviews) | 
| **Response Time** | Not enough data | 8.3 (12 reviews) | 
| **Reporting** | Not enough data | 7.8 (9 reviews) | 
| **Data Visualization** | Not enough data | 8.2 (11 reviews) | 

#### Agentic AI - Database Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 509 |
| **SolarWinds Observability** | N/A | N/A |

#### Scope

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.7 (429 reviews) | Feature Not Available | 
| **Multi-OS Support** | 8.9 (456 reviews) | Feature Not Available | 

#### Security

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Reporting and Alerts** | 8.6 (450 reviews) | Feature Not Available | 
| **Endpoint Protection** | 8.3 (410 reviews) | Feature Not Available | 
| **Remote Wiping** | 7.5 (392 reviews) | Feature Not Available | 

#### Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Device Enrollment** | 8.9 (434 reviews) | Feature Not Available | 
| **Device Configuration** | 8.7 (434 reviews) | Feature Not Available | 
| **Device Compliance** | 8.7 (416 reviews) | Feature Not Available | 
| **Usage Information** | 8.8 (415 reviews) | Feature Not Available | 
| **Data Separation** | 7.8 (375 reviews) | Feature Not Available | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (172 reviews) | Feature Not Available | 
| **Multi-step Planning** | 7.1 (170 reviews) | Feature Not Available | 
| **Cross-system Integration** | 7.4 (171 reviews) | Feature Not Available | 
| **Adaptive Learning** | 7.2 (168 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 7.0 (166 reviews) | Feature Not Available | 
| **Proactive Assistance** | 7.2 (170 reviews) | Feature Not Available | 
| **Decision Making** | 7.2 (171 reviews) | Feature Not Available | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.3/10 | 781 |
| **SolarWinds Observability** | 8.1/10 | 104 |

#### Functionality

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Performance Monitoring** | 8.9 (704 reviews) | 9.1 (88 reviews) | 
| **Alerting** | 9.0 (738 reviews) | 9.0 (86 reviews) | 
| **Improvement Suggestions** | 8.1 (618 reviews) | 7.7 (73 reviews) | 
| **Multi-Network Capability** | 8.8 (617 reviews) | 8.7 (76 reviews) | 

#### Monitoring - Network Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **360-Degree Network Visibility** | Feature Not Available | 8.4 (19 reviews) | 
| **Automated Network Discovery** | Feature Not Available | 7.6 (12 reviews) | 
| **Real-Time Monitoring** | 8.4 (283 reviews) | 8.2 (14 reviews) | 

#### Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Performance Baseline** | 8.3 (574 reviews) | 8.4 (74 reviews) | 
| **Data Visualization** | 8.2 (588 reviews) | 8.7 (78 reviews) | 
| **Path Analysis** | 7.6 (541 reviews) | 8.2 (73 reviews) | 

#### Analytics - Network Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Predictive Performance Analytics** | Feature Not Available | 7.8 (13 reviews) | 
| **Packet & Flow Analysis** | 6.9 (240 reviews) | 7.6 (13 reviews) | 

#### Security - Network Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Encrypted Data Transmission** | Feature Not Available | 7.9 (13 reviews) | 
| **Zero Trust and Identity Management** | Feature Not Available | 7.2 (12 reviews) | 
| **Integrated Network Security** | Feature Not Available | 6.9 (12 reviews) | 

#### Network Performance - Network Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Automated Tasks Routing** | Feature Not Available | 7.5 (12 reviews) | 

#### AI Automation - Network Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Feature Not Available | 6.9 (13 reviews) | 
| **Predictive Network Maintenance** | Feature Not Available | 6.8 (12 reviews) | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | 8.4/10 | 52 |

#### Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Usage Monitoring** | Not enough data | 9.0 (16 reviews) | 
| **Database Monitoring** | Not enough data | 8.7 (26 reviews) | 
| **API Monitoring** | Not enough data | 7.7 (15 reviews) | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | Not enough data | 9.0 (32 reviews) | 
| **Security and Compliance Monitoring** | Not enough data | Feature Not Available | 

#### Administration

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Activity Monitoring** | Not enough data | 8.7 (18 reviews) | 
| **Multi-Cloud Management** | Not enough data | 7.6 (16 reviews) | 
| **Automation** | Not enough data | 8.2 (16 reviews) | 
| **Auto-Scaling & Resource Optimization** | Not enough data | Feature Not Available | 

#### Analysis

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (24 reviews) | 
| **Dashboards and Visualizations** | Not enough data | 8.9 (38 reviews) | 
| **Spend Forecasting and Optimization** | Not enough data | 7.7 (15 reviews) | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **AI-Powered Anomaly Detection** | Not enough data | 8.3 (8 reviews) | 
| **AI-Driven Insight Recommendations** | Not enough data | 9.0 (5 reviews) | 

### Network Traffic Analysis (NTA)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | 8.0/10 | 25 |

#### Automation

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Metadata Management** | Not enough data | Feature Not Available | 
| **Artificial Intelligence & Machine Learning** | Not enough data | Feature Not Available | 
| **Response Automation** | Not enough data | 6.9 (12 reviews) | 
| **Continuous Analysis** | Not enough data | 7.9 (16 reviews) | 

#### Functionality

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Multi-Network Capability** | Not enough data | 8.0 (14 reviews) | 
| **Anomaly Detection** | Not enough data | 7.6 (15 reviews) | 
| **Network Visibility** | Not enough data | 9.2 (21 reviews) | 
| **Scalability** | Not enough data | 8.1 (18 reviews) | 

#### Incident Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Incident Logs** | Not enough data | 7.6 (16 reviews) | 
| **Incident Alerts** | Not enough data | 8.2 (16 reviews) | 
| **Incident Reporting** | Not enough data | 8.4 (18 reviews) | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 614 |
| **SolarWinds Observability** | N/A | N/A |

#### Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Constant Monitoring** | 9.3 (572 reviews) ✓ Verified | Not enough data | 
| **Timely Alerts** | 9.2 (570 reviews) ✓ Verified | Not enough data | 
| **TIcket Accuracy** | 8.5 (511 reviews) ✓ Verified | Not enough data | 
| **AI Monitoring** | 7.2 (200 reviews) | Not enough data | 

#### Management Tools

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Ticket Assignment** | 8.3 (505 reviews) | Not enough data | 
| **Standardization** | 8.7 (516 reviews) ✓ Verified | Not enough data | 
| **Lifecycle Visualization** | 8.5 (490 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Incident Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (99 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (97 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (96 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (95 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (95 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (95 reviews) | Not enough data | 
| **Decision Making** | 7.5 (93 reviews) | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Systems Monitoring** | Not enough data | Not enough data | 

#### Issue Resolution

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Root Cause Identification** | Not enough data | Not enough data | 
| **Proactive Identification** | Not enough data | Not enough data | 
| **Resolution Guidance** | Not enough data | Not enough data | 

#### Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **System Integration** | Not enough data | Not enough data | 
| **Alerting** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Generative AI

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - AIOps Platforms

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Hardware Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | 8.6/10 | 13 |

#### Visibility

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.7 (5 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.2 (8 reviews) | 
| **Reporting** | Not enough data | 7.9 (7 reviews) | 

#### Monitoring and Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Multi-Device Management** | Not enough data | 9.0 (7 reviews) | 
| **Automation** | Not enough data | Feature Not Available | 
| **Performance Baseline** | Not enough data | 8.1 (6 reviews) | 
| **Real-Time Monitoring** | Not enough data | 8.9 (6 reviews) | 

#### Agentic AI - Hardware Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | 8.6/10 | 16 |

#### Visibility

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.6 (11 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.9 (12 reviews) | 
| **Reporting** | Not enough data | 8.5 (10 reviews) | 

#### Monitoring and Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Automation** | Not enough data | Feature Not Available | 
| **Performance Baseline** | Not enough data | 7.8 (10 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.0 (12 reviews) | 

#### Agentic AI - Log Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | 8.4/10 | 41 |

#### Visibility 

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.8 (31 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.9 (32 reviews) | 
| **Reporting** | Not enough data | 8.5 (31 reviews) | 

#### Monitoring and Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Multi-Server Management** | Not enough data | 8.5 (30 reviews) | 
| **Automation** | Not enough data | Feature Not Available | 
| **Performance Baseline** | Not enough data | 8.4 (30 reviews) | 
| **Real-Time Monitoring** | Not enough data | Feature Not Available | 
| **Immediate Alert Notification** | Not enough data | 8.9 (23 reviews) | 
| **Proactive Server Monitoring Software** | Not enough data | 8.5 (22 reviews) | 

#### Cloud environment support

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | Not enough data | 7.8 (24 reviews) | 
| **Software Scaling** | Not enough data | 7.5 (23 reviews) | 

#### Agentic AI - Server Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Enterprise Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | 8.5/10 | 17 |

#### Functionality

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Diverse Systems Monitoring** | Not enough data | 8.8 (12 reviews) | 
| **Real-Time Analytics** | Not enough data | 8.6 (7 reviews) | 
| **Observability** | Not enough data | 8.2 (11 reviews) | 
| **AI/ML Integration** | Not enough data | 8.3 (7 reviews) | 

#### Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Single Pane of Glass** | Not enough data | 8.8 (10 reviews) | 
| **Dashboards and Visualization** | Not enough data | 8.8 (7 reviews) | 
| **Performance Baselines** | Not enough data | 8.3 (6 reviews) | 
| **Alerting** | Not enough data | 8.1 (7 reviews) | 

#### Agentic AI - Enterprise Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 1313 |
| **SolarWinds Observability** | N/A | N/A |

#### Asset Inventory

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Hardware Asset Inventory** | 9.0 (1197 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.9 (1172 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 7.7 (1026 reviews) | Not enough data | 
| **Mobile Asset Inventory** | 7.4 (295 reviews) | Not enough data | 
| **Asset Discovery** | 8.2 (1071 reviews) | Not enough data | 

#### Generative AI

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (244 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (228 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (225 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (223 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (219 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (226 reviews) | Not enough data | 
| **Decision Making** | 7.1 (223 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Central Dashboard** | 9.1 (1163 reviews) | Not enough data | 
| **Asset Policy Management** | 8.7 (1050 reviews) | Not enough data | 
| **Risk Management** | 8.1 (1009 reviews) | Not enough data | 
| **Integrations** | 8.2 (1076 reviews) | Not enough data | 

### Log Analysis

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | 8.3/10 | 13 |

#### Data Preparation

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Data Sources** | Not enough data | 8.8 (8 reviews) | 
| **Indexing** | Not enough data | Feature Not Available | 
| **Automated Tagging** | Not enough data | 7.4 (9 reviews) | 
| **Data Blending** | Not enough data | 7.9 (8 reviews) | 

#### Analysis

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Track Trends** | Not enough data | 7.3 (8 reviews) | 
| **Detect Anomalies** | Not enough data | Feature Not Available | 
| **Metric and Event Data** | Not enough data | 8.0 (9 reviews) | 
| **Search** | Not enough data | 8.6 (11 reviews) | 
| **Alerts** | Not enough data | 8.8 (11 reviews) | 
| **Live Tail** | Not enough data | 8.8 (8 reviews) | 

#### Visualization

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Dashboards** | Not enough data | 9.1 (9 reviews) | 
| **Data Discovery** | Not enough data | 8.7 (9 reviews) | 

#### Agentic AI - Log Analysis

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | 7.9/10 | 32 |

#### Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Performance Baselines** | Not enough data | 8.7 (25 reviews) | 
| **Performance Analysis** | Not enough data | 8.5 (24 reviews) | 
| **Performance Monitoring** | Not enough data | 8.7 (27 reviews) | 
| **AI/ML Assistance** | Not enough data | 7.5 (25 reviews) | 
| **Multi-System Monitoring** | Not enough data | 8.6 (28 reviews) | 

#### Response

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Dashboards and Visualization** | Not enough data | 8.5 (26 reviews) | 
| **Incident Alerting** | Not enough data | 8.7 (27 reviews) | 
| **Root Cause Analysis (RCA)** | Not enough data | 7.7 (25 reviews) | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Performance

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Real User Monitoring (RUM)** | Not enough data | 7.6 (25 reviews) | 
| **Second by Second Metrics** | Not enough data | 8.0 (21 reviews) | 

#### Functionality

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Synthetic Monitoring** | Not enough data | 6.9 (24 reviews) | 
| **Dynamic Transaction Mapping** | Not enough data | 7.2 (23 reviews) | 
| **Load Balancing** | Not enough data | 7.2 (23 reviews) | 
| **Cloud Observability** | Not enough data | 7.5 (24 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.4/10 | 2033 |
| **SolarWinds Observability** | N/A | N/A |

#### Administration

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Screen Sharing** | 9.2 (1743 reviews) | Not enough data | 
| **File Sharing** | 8.7 (1626 reviews) | Not enough data | 
| **Session Recording** | 7.8 (1427 reviews) | Not enough data | 
| **Unattended Remote Access** | 9.2 (1753 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.9 (1544 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.8 (1606 reviews) | Not enough data | 

#### Maintenance

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Remote Reboot** | 9.2 (1769 reviews) | Not enough data | 
| **Remote Printing** | 7.7 (1342 reviews) | Not enough data | 

#### Communication 

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Text Chat** | 8.0 (1443 reviews) | Not enough data | 
| **VoIP** | Feature Not Available | Not enough data | 
| **Video Conference Call** | Feature Not Available | Not enough data | 
| **Screen Annotations** | 7.2 (1307 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Data Encryption** | 8.3 (1360 reviews) | Not enough data | 
| **Compliance** | 8.4 (1397 reviews) | Not enough data | 

#### Device Support

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Mobile Device Access** | 7.6 (1371 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.4 (1478 reviews) | Not enough data | 
| **Cross-Platform** | 8.4 (1445 reviews) | Not enough data | 

#### Performance

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Reporting** | 8.2 (1546 reviews) | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 368 |
| **SolarWinds Observability** | N/A | N/A |

#### Functionality 

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Incremental Backup** | 8.9 (340 reviews) | Not enough data | 
| **OS Boot Recovery** | 7.9 (300 reviews) | Not enough data | 
| **Bootable Disk** | 8.1 (302 reviews) | Not enough data | 
| **Online Restore** | 8.6 (326 reviews) | Not enough data | 

#### Performance

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Multiple Backup Versions** | 8.8 (324 reviews) | Not enough data | 
| **Unlimited Backup** | 8.6 (312 reviews) | Not enough data | 
| **Deduplication** | Feature Not Available | Not enough data | 
| **Lag Free Operation** | 8.6 (313 reviews) | Not enough data | 

#### Agentic AI - PC Backup

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (95 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (93 reviews) | Not enough data | 
| **Proactive Assistance** | 7.0 (91 reviews) | Not enough data | 
| **Decision Making** | 7.2 (92 reviews) | Not enough data | 

### Container Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Alerts management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Multi-mode alerts** | Not enough data | Not enough data | 
| **Opimization alerts** | Not enough data | Feature Not Available | 
| **Incident alerts** | Not enough data | Not enough data | 

#### Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Resource utilization** | Not enough data | Not enough data | 
| **Real-time monitoring** | Not enough data | Not enough data | 
| **Performance baseline** | Not enough data | Feature Not Available | 
| **API monitoring** | Not enough data | Feature Not Available | 

#### Automation

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Resolution automation** | Not enough data | Feature Not Available | 
| **Automation** | Not enough data | Feature Not Available | 

#### Analysis

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Search** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Visualization** | Not enough data | Not enough data | 
| **Track trends** | Not enough data | Not enough data | 

#### Issue Resolution

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Root cause identification** | Not enough data | Not enough data | 
| **Resolution guidance** | Not enough data | Not enough data | 
| **Proactive identification** | Not enough data | Not enough data | 

### DDI Management Platform

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Administration

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Device deployment** | Not enough data | Feature Not Available | 
| **IPv4 and IPv6 support** | Not enough data | Not enough data | 
| **Multi-tenancy support** | Not enough data | Not enough data | 

#### Configuration

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Configuring DNS records** | Not enough data | Not enough data | 
| **DHCP range configuration** | Not enough data | Not enough data | 
| **Compatibility** | Not enough data | Not enough data | 
| **Network configurations** | Not enough data | Not enough data | 
| **DNS-DHCP-IPAM integration** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Cross-platform visibility** | Not enough data | Feature Not Available | 
| **Creates alerts based on trigger conditions or dependencies** | Not enough data | Not enough data | 
| **Auditing and reporting** | Not enough data | Not enough data | 
| **Disaster recovery** | Not enough data | Feature Not Available | 
| **Monitoring capabilities** | Not enough data | Not enough data | 

### Network Management Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | 7.4/10 | 11 |

#### Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Network Automation** | Not enough data | 7.0 (5 reviews) | 
| **Network Traffic Analyzer** | Not enough data | 8.3 (7 reviews) | 
| **User Provisioning** | Not enough data | Not enough data | 
| **Network Analytics** | Not enough data | 7.7 (5 reviews) | 
| **Resource Maintenance** | Not enough data | Not enough data | 

#### Monitoring

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Network Monitoring** | Not enough data | 9.4 (8 reviews) | 
| **Network Discovery** | Not enough data | 8.0 (5 reviews) | 
| **Network Asset Mapping** | Not enough data | 5.7 (5 reviews) | 

#### Support

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Real-time alerting** | Not enough data | 7.5 (6 reviews) | 
| **Hybrid Infrastructure Support** | Not enough data | 6.7 (5 reviews) | 
| **API Integration** | Not enough data | 6.3 (5 reviews) | 

#### Agentic AI - Network Management Tools

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Generative AI

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Generative AI

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - IT Alerting

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Observability Pipeline

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Data Management - Observability Pipeline

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Data Storage** | Not enough data | Not enough data | 
| **Data Optimization and Reduction** | Not enough data | Feature Not Available | 
| **Data Migration** | Not enough data | Feature Not Available | 
| **Log Context Enrichment** | Not enough data | Feature Not Available | 
| **Data Format Transformation** | Not enough data | Feature Not Available | 

#### Performance - Observability Pipeline

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Cost Reduction** | Not enough data | Feature Not Available | 
| **Pipeline Visualization** | Not enough data | Feature Not Available | 
| **Platform Agnostic Integration** | Not enough data | Feature Not Available | 

#### AI - Observability Pipeline

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Root Cause Analysis** | Not enough data | Feature Not Available | 
| **Alert Fatigue Reduction** | Not enough data | Feature Not Available | 
| **Anomaly Detection** | Not enough data | Feature Not Available | 

#### Compliance - Observability Pipeline

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Compliance Maintenance** | Not enough data | Feature Not Available | 
| **Sensitive Data Detection** | Not enough data | Feature Not Available | 

#### Agentic AI - Observability Pipeline

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.5/10 | 255 |
| **SolarWinds Observability** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Search and Indexing** | 8.4 (224 reviews) | Not enough data | 
| **Version Control** | 8.4 (222 reviews) | Not enough data | 
| **Access and Permissions** | 8.8 (225 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Integrations** | 8.4 (226 reviews) | Not enough data | 
| **Automation** | 8.9 (241 reviews) | Not enough data | 
| **Reporting** | 8.4 (227 reviews) | Not enough data | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | 8.3/10 | 9 |

#### Telemetry Collection & Ingestion - Observability

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Multi-Telemetry Ingestion** | Not enough data | Not enough data | 
| **OpenTelemetry Support** | Not enough data | Not enough data | 

#### Agentic AI - Observability Software

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Visualization & Dashboards - Observability

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Service Dependency Mapping** | Not enough data | Not enough data | 
| **Unified Dashboard** | Not enough data | Not enough data | 
| **Trace Visualization** | Not enough data | Not enough data | 

#### Correlation & Root Cause Analysis - Observability

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Root Cause Detection** | Not enough data | 8.3 (6 reviews) | 
| **Intelligent Alerting** | Not enough data | Not enough data | 

#### Scalability & Ecosystem Integration - Observability

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Kubernetes Monitoring** | Not enough data | Not enough data | 
| **Hybrid/Multi-Cloud Support** | Not enough data | 8.3 (5 reviews) | 

#### AI Features - Observability

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Predictive Insights** | Not enough data | Feature Not Available | 
| **AI-Generated Incident Summaries** | Not enough data | Not enough data | 
| **AI Anomaly Detection** | Not enough data | Not enough data | 

### Mobile Application Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Agentic AI - Mobile Application Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 146 |
| **SolarWinds Observability** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Behavioral Analysis** | 7.2 (68 reviews) | Not enough data | 
| **Adaptive** | 7.4 (71 reviews) | Not enough data | 
| **Predictive** | 7.4 (69 reviews) | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Patch Management** | 9.0 (132 reviews) | Not enough data | 
| **Oversees** | 8.3 (79 reviews) | Not enough data | 
| **Self-Healing** | 8.2 (82 reviews) | Not enough data | 
| **Centralized Dashboard** | 9.2 (120 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### System Control

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 684 |
| **SolarWinds Observability** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Regulation Compliant** | 8.6 (466 reviews) | Feature Not Available | 

#### Operating System

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Multi-Systems Support** | 9.3 (646 reviews) | Feature Not Available | 
| **Apple Support** | 8.2 (589 reviews) | Feature Not Available | 
| **Android Support** | 8.5 (555 reviews) | Feature Not Available | 

#### Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Applicatons Management** | 8.7 (575 reviews) | Feature Not Available | 
| **Applications Consolidation** | 8.4 (501 reviews) | Feature Not Available | 
| **Whitelist** | 8.4 (498 reviews) | Feature Not Available | 
| **Blacklist** | 8.3 (492 reviews) | Feature Not Available | 
| **Usage Information** | 8.5 (511 reviews) | Feature Not Available | 

#### Security

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Remote Wipe** | 8.6 (510 reviews) | Feature Not Available | 
| **Security** | 8.7 (523 reviews) | Feature Not Available | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (151 reviews) | Feature Not Available | 
| **Multi-step Planning** | 7.6 (144 reviews) | Feature Not Available | 
| **Cross-system Integration** | 7.9 (148 reviews) | Feature Not Available | 
| **Adaptive Learning** | 7.7 (144 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 7.7 (140 reviews) | Feature Not Available | 
| **Proactive Assistance** | 7.7 (145 reviews) | Feature Not Available | 
| **Decision Making** | 7.7 (144 reviews) | Feature Not Available | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Knowledge Base

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 1016 |
| **SolarWinds Observability** | 8.5/10 | 13 |

#### Analysis

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Threat Detection** | 8.2 (782 reviews) | 8.5 (10 reviews) | 

#### Platform

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Unified Communications Platform** | 7.9 (726 reviews) | Feature Not Available | 
| **Remote Access** | 9.2 (925 reviews) | Feature Not Available | 
| **ITIL Policy Compliance** | 8.3 (702 reviews) | Feature Not Available | 
| **Asset Tracking** | 8.6 (794 reviews) | Feature Not Available | 
| **IT Knowledge Management** | 8.4 (749 reviews) | 7.7 (5 reviews) | 

#### Security

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Endpoint Protection** | 8.8 (814 reviews) | Feature Not Available | 
| **Patch Management** | 9.3 (929 reviews) | Feature Not Available | 
| **Disaster Recovery** | 7.7 (693 reviews) | Feature Not Available | 
| **Service Management** | 8.8 (756 reviews) | 9.4 (9 reviews) | 
| **Workflow Management** | 8.2 (709 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (176 reviews) | Feature Not Available | 
| **Multi-step Planning** | 7.3 (157 reviews) | Feature Not Available | 
| **Cross-system Integration** | 7.4 (162 reviews) | Feature Not Available | 
| **Adaptive Learning** | 7.0 (155 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 7.0 (153 reviews) | Feature Not Available | 
| **Proactive Assistance** | 7.1 (158 reviews) | Feature Not Available | 
| **Decision Making** | 7.1 (155 reviews) | Feature Not Available | 

---
## Categories
**Shared Categories (4):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring)

**Unique to NinjaOne (14):** [Email Archiving Software](https://www.g2.com/categories/email-archiving), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [Remote Support Software](https://www.g2.com/categories/remote-support), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [IT Documentation Software](https://www.g2.com/categories/it-documentation), [Incident Management Software](https://www.g2.com/categories/incident-management)

**Unique to SolarWinds Observability (22):** [DDI Management Platform](https://www.g2.com/categories/ddi-management-platform), [Observability Software](https://www.g2.com/categories/observability-software), [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [Hardware Monitoring Software](https://www.g2.com/categories/hardware-monitoring), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Network Traffic Analysis (NTA) Software](https://www.g2.com/categories/network-traffic-analysis-nta), [Database Monitoring Tools](https://www.g2.com/categories/database-monitoring), [Network Security Policy Management (NSPM) Software](https://www.g2.com/categories/network-security-policy-management-nspm), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [Website Monitoring Software](https://www.g2.com/categories/website-monitoring), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [Network Automation Tools](https://www.g2.com/categories/network-automation-tools), [Network Management Tools](https://www.g2.com/categories/network-management-tools), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management), [Configuration Management Tools](https://www.g2.com/categories/configuration-management), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [Observability Pipeline Software](https://www.g2.com/categories/observability-pipeline)


---
## Reviewer Demographics

### By Company Size

| Segment | NinjaOne | SolarWinds Observability | 
|---|---|---|
| **Small-Business** | 44.2% | 17.7% | 
| **Mid-Market** | 48.3% | 36.2% | 
| **Enterprise** | 7.5% | 46.1% | 

### By Industry

#### NinjaOne

- **Information Technology and Services:** 27.3%
- **Computer & Network Security:** 13.6%
- **Hospital & Health Care:** 4.0%
- **Manufacturing:** 3.4%
- **Computer Software:** 2.8%
- **Construction:** 2.5%
- **Retail:** 2.2%
- **Financial Services:** 2.2%
- **Consulting:** 1.8%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.5%

#### SolarWinds Observability

- **Information Technology and Services:** 22.0%
- **Hospital & Health Care:** 6.0%
- **Computer Software:** 5.8%
- **Telecommunications:** 4.8%
- **Financial Services:** 3.9%
- **Banking:** 3.3%
- **Computer & Network Security:** 3.2%
- **Computer Networking:** 2.7%
- **Government Administration:** 2.7%
- **Education Management:** 2.3%
- **Other:** 43.3%

---
## Alternatives

### Alternatives to NinjaOne

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1214 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4031 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (562 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.4/5 stars (197 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (255 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1436 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1095 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1337 reviews)

### Alternatives to SolarWinds Observability

- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (724 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1364 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (643 reviews)
- [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) — 4.4/5 stars (388 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (480 reviews)
- [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (440 reviews)
- [Auvik](https://www.g2.com/products/auvik-networks/reviews) — 4.5/5 stars (380 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (586 reviews)
- [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (434 reviews)

---
## Top Discussions

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) — 3 comments
  > **Top comment:** "No it does not as stated in the Microsoft service agreement in section 6B: https://www.microsoft.com/en-za/servicesagreement/. It recommends a third party..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."

### SolarWinds Observability

- Title: [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) — 2 comments
  > **Top comment:** "SolarWinds Network Performance Monitor is a comprehensive network monitoring solution that provides real-time visibility into the performance of network..."
- Title: [What is the next version and when it is getting released?](https://www.g2.com/discussions/31803-what-is-the-next-version-and-when-it-is-getting-released) — 2 comments, 1 upvote
  > **Top comment:** "2020.2.6 seems to have fixed a few major bugs and is pretty stable. Released in July 2021"
- Title: [Where can I find custom monitoring templates to import into Server & Application Monitor?](https://www.g2.com/discussions/custom-templates) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You can find these on SolarWinds online community, THWACK. Explore all application monitoring templates in the community here:..."
- Title: [Can I monitor cloud applications?](https://www.g2.com/discussions/cloud-applications) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You can monitor applications in private, public, or hybrid clouds. With Server & Application Monitor, you can deploy an agent to monitor servers and..."
- Title: [Can I monitor an application if there is no template for it?](https://www.g2.com/discussions/templates-58b8ee4a-bafb-41a7-b50c-aa341e268ced) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. You can monitor virtually any application. You can modify a template, create one from scratch by defining what to monitor, or import a script (i.e...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ninjaone-vs-solarwinds-worldwide-llc-solarwinds-observability)