Introducing G2.ai, the future of software buying.Try now
Compare NinjaOne and SmartDeploy 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SysAid
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Kitecyber
Visit Website
At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Mid-Market (71.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
NinjaOne
Star Rating
(3,209)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSmartDeploy
Star Rating
(152)4.7 out of 5
Market Segments
Mid-Market (71.1% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SmartDeploy excels in Device Management with a score of 9.3, highlighting its ability to efficiently manage a wide range of devices. In contrast, NinjaOne, while still strong, has a slightly lower score of 9.0, indicating that users find SmartDeploy's device management features more robust.
- Reviewers mention that SmartDeploy's Quality of Support is rated at 9.5, with many users praising the responsiveness and helpfulness of the support team. NinjaOne also has a commendable score of 9.3, but some users feel that SmartDeploy provides a more personalized support experience.
- G2 users highlight SmartDeploy's superior Administration Console with a score of 9.0, which is noted for its user-friendly interface and comprehensive features. NinjaOne's console, while functional, received a lower score of 7.9, suggesting that users find it less intuitive.
- Users on G2 report that SmartDeploy's Change Management features, scoring 8.2, are effective for tracking and implementing changes across devices. NinjaOne, however, does not have a dedicated score for this feature, which may indicate a gap in its capabilities for users focused on change management.
- Reviewers mention that SmartDeploy's File Sharing capabilities score 8.6, with users appreciating the ease of sharing files across devices. NinjaOne's file sharing features, while adequate, scored lower at 8.3, suggesting that SmartDeploy offers a more seamless experience in this area.
- Users say that SmartDeploy's Unattended Remote Access feature, rated at 9.2, is particularly praised for its reliability and ease of use. NinjaOne also offers remote access but received a lower score of 9.0, indicating that SmartDeploy may provide a more dependable solution for remote management tasks.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availableSmartDeploy
Starter
Contact Us
Per Year
- Centralized single-image management
- Model-specific driver packs (Platform Packs)
- Flexible offline & on-network deployments
Free Trial
NinjaOne
Free Trial is available
SmartDeploy
Free Trial is available
Ratings
Meets Requirements
9.1
3,035
9.3
114
Ease of Use
9.1
3,069
9.3
115
Ease of Setup
9.2
2,868
9.1
100
Ease of Admin
9.2
2,745
9.5
98
Quality of Support
9.2
2,915
9.5
106
Has the product been a good partner in doing business?
9.5
2,681
9.6
97
Product Direction (% positive)
9.7
3,019
9.5
109
Features by Category
Administration
8.2
654
Not enough data
8.7
672
Not enough data
8.2
674
Not enough data
Service Desk
8.0
665
Not enough data
7.8
654
Not enough data
7.7
631
Not enough data
Management
8.3
617
Not enough data
9.0
623
Not enough data
8.7
601
Not enough data
8.8
598
Not enough data
8.4
581
Not enough data
Functionality
7.5
604
Not enough data
8.5
611
Not enough data
8.8
631
Not enough data
8.9
630
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
175
Not enough data
6.8
173
Not enough data
6.9
171
Not enough data
6.7
172
Not enough data
6.7
171
Not enough data
6.7
169
Not enough data
6.8
168
Not enough data
Compatibility
8.8
311
Not enough data
8.0
287
Not enough data
8.3
288
Not enough data
8.2
277
Not enough data
Management
Feature Not Available
Not enough data
8.2
288
Not enough data
8.6
291
Not enough data
8.8
305
Not enough data
9.1
305
Not enough data
Compliance
8.7
284
Not enough data
8.4
277
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.2
63
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.3
64
Not enough data
7.3
64
Not enough data
7.4
64
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
339
Not enough data
8.9
354
Not enough data
8.5
343
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
348
Not enough data
8.6
338
Not enough data
8.3
329
Not enough data
Management
8.2
328
Not enough data
8.8
330
Not enough data
8.7
331
Not enough data
Agentic AI - Online Backup
7.5
74
Not enough data
7.3
73
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.2
72
Not enough data
Administration
Not enough data
8.5
85
Not enough data
8.9
87
Not enough data
8.0
69
Not enough data
8.9
89
Deployment
Not enough data
9.2
86
Not enough data
9.0
81
Not enough data
9.4
91
Imaging
Not enough data
8.7
66
Not enough data
9.3
76
Not enough data
9.1
72
Inventory Management - Remote Monitoring & Management (RMM)
9.2
1948
|
Verified
Not enough data
8.4
464
Not enough data
8.1
446
Not enough data
Monitoring and Management
9.3
1936
|
Verified
Not enough data
8.4
1832
Not enough data
8.6
1887
|
Verified
Not enough data
8.9
1934
|
Verified
Not enough data
8.2
450
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.4
440
Not enough data
Service Management
9.1
1858
|
Verified
Not enough data
8.0
434
Not enough data
7.2
425
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
468
Not enough data
7.0
466
Not enough data
7.1
460
Not enough data
6.9
455
Not enough data
6.8
456
Not enough data
6.9
452
Not enough data
7.0
449
Not enough data
Scope
8.7
410
Not enough data
8.8
418
Not enough data
Security
8.5
415
Not enough data
8.3
388
Not enough data
7.4
379
Not enough data
Management
8.8
405
Not enough data
8.6
402
Not enough data
8.6
394
Not enough data
8.7
398
Not enough data
7.8
371
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.2
168
Not enough data
7.0
167
Not enough data
7.2
167
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
167
Not enough data
Functionality
8.8
653
Not enough data
8.9
670
Not enough data
8.0
615
Not enough data
8.7
609
Not enough data
Monitoring - Network Monitoring
7.5
250
Not enough data
7.7
252
Not enough data
8.2
252
Not enough data
Management
8.2
572
Not enough data
8.2
581
Not enough data
7.6
538
Not enough data
Analytics - Network Monitoring
7.0
241
Not enough data
6.9
239
Not enough data
Security - Network Monitoring
7.7
243
Not enough data
7.2
240
Not enough data
7.0
241
Not enough data
Network Performance - Network Monitoring
6.9
242
Not enough data
7.3
241
Not enough data
AI Automation - Network Monitoring
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Not enough data
Agentic AI - Network Monitoring
6.5
125
Not enough data
6.5
124
Not enough data
6.5
125
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Not enough data
Monitoring
9.2
552
|
Verified
Not enough data
9.2
550
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
197
Not enough data
Management Tools
8.2
492
Not enough data
8.6
507
|
Verified
Not enough data
8.5
488
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Not enough data
Asset Inventory
8.9
1126
Not enough data
8.8
1117
Not enough data
7.7
1024
Not enough data
Feature Not Available
Not enough data
8.1
1051
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.3
228
Not enough data
7.2
225
Not enough data
7.4
223
Not enough data
7.1
220
Not enough data
7.1
219
Not enough data
7.0
221
Not enough data
7.0
219
Not enough data
Management
9.1
1080
Not enough data
8.7
1029
Not enough data
8.0
995
Not enough data
8.1
1020
Not enough data
Administration
9.2
1551
Not enough data
8.7
1511
Not enough data
7.8
1414
Not enough data
9.1
1549
Not enough data
8.9
1475
Not enough data
8.8
1509
Not enough data
Maintenance
9.1
1539
Not enough data
7.7
1330
Not enough data
Communication
7.9
1377
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1303
Not enough data
Security
8.3
1344
Not enough data
8.4
1373
Not enough data
Device Support
7.6
1339
Not enough data
8.4
1408
Not enough data
8.4
1395
Not enough data
Performance
8.2
1463
Not enough data
Functionality
8.8
321
Not enough data
7.9
293
Not enough data
8.0
297
Not enough data
8.5
309
Not enough data
Performance
8.8
316
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
8.6
306
Not enough data
Agentic AI - PC Backup
7.2
90
Not enough data
7.1
90
Not enough data
6.9
89
Not enough data
7.1
89
Not enough data
Generative AI
Feature Not Available
7.2
6
Management and Discovery - IT Documentation
8.4
223
Not enough data
8.3
222
Not enough data
8.7
223
Not enough data
Operations - IT Documentation
8.3
220
Not enough data
8.7
221
Not enough data
8.3
223
Not enough data
Generative AI - Autonomous Endpoint Management
7.2
64
Not enough data
7.2
64
Not enough data
7.2
64
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.5
74
Not enough data
8.1
72
Not enough data
7.7
67
Not enough data
8.8
74
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
431
Not enough data
Operating System
9.1
475
Not enough data
8.0
467
Not enough data
8.2
454
Not enough data
Management
8.5
458
Not enough data
8.2
438
Not enough data
8.2
436
Not enough data
8.1
437
Not enough data
8.3
438
Not enough data
Security
8.5
444
Not enough data
8.5
441
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.0
704
Not enough data
Platform
7.8
691
Not enough data
9.0
714
Not enough data
8.2
675
Not enough data
8.4
707
Not enough data
8.2
690
Not enough data
Security
8.6
705
Not enough data
9.1
719
Not enough data
7.6
665
Not enough data
8.6
688
Not enough data
8.1
668
Not enough data
Agentic AI - Enterprise IT Management
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Not enough data
Categories
Categories
Shared Categories
NinjaOne and SmartDeploy are categorized as Endpoint Management and Patch Management
Unique Categories
NinjaOne is categorized as Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
SmartDeploy is categorized as OS Imaging & Deployment
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDeploy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.9%
Computer & Network Security
12.9%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.2%
Education Management
10.6%
Primary/Secondary Education
7.0%
Information Technology and Services
7.0%
Higher Education
7.0%
Hospital & Health Care
6.3%
Other
62.0%
Alternatives
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
I have troubles with trying to use the capture images from machines so I keep a backup image of some machines.
1 Comment
AZ
All you need is to create 1 image in a VM client, then copy that image for each type of image or software use. IE: Engineering, Office365 users, etc. Then...Read more
SmartDeploy has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
