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# NinjaOne vs ServiceNow IT Asset Management Comparison - What are their main differences?

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NinjaOneServiceNow IT Asset Management[+ Add Product](#)

Reviews

**NinjaOne** [

4.7/5(5,045)

](https://www.g2.com/products/ninjaone/reviews#reviews)

**ServiceNow IT Asset Management** [

4.3/5(527)

](https://www.g2.com/products/servicenow-it-asset-management/reviews#reviews)

Pricing

**NinjaOne**
Free Trial

No pricing available

**ServiceNow IT Asset Management**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**NinjaOne**
1 monthFaster

Based on 1507 responses

**ServiceNow IT Asset Management**
6 months

Based on 9 responses

Return on Investment

**NinjaOne**
6 months11 months sooner

Based on 1442 responses

**ServiceNow IT Asset Management**
17 months

Based on 9 responses

Perceived Cost

**NinjaOne**
$$$$$

**ServiceNow IT Asset Management**
$$$$$

Average Discount

**NinjaOne**
11%

**ServiceNow IT Asset Management**
14%3% more

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

 ![ServiceNow IT Asset Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-asset-management.svg "ServiceNow IT Asset Management")

G2 offers free advice on this comparison.

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Pros & Cons

**NinjaOne**
[
Ease of Use (1558)
](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1509289&qs=pros-and-cons#reviews)[
Features (979)
](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1509192&qs=pros-and-cons#reviews)[
Missing Features (792)
](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1510058&qs=pros-and-cons#reviews)[
Limited Features (450)
](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=1511976&qs=pros-and-cons#reviews)

**ServiceNow IT Asset Management**
[
Asset Management (45)
](https://www.g2.com/products/servicenow-it-asset-management/reviews?filters%5Bsentiment_snippet%5D=1390958&qs=pros-and-cons#reviews)[
Ease of Use (22)
](https://www.g2.com/products/servicenow-it-asset-management/reviews?filters%5Bsentiment_snippet%5D=1390377&qs=pros-and-cons#reviews)[
Learning Curve (15)
](https://www.g2.com/products/servicenow-it-asset-management/reviews?filters%5Bsentiment_snippet%5D=1389772&qs=pros-and-cons#reviews)[
Expensive (14)
](https://www.g2.com/products/servicenow-it-asset-management/reviews?filters%5Bsentiment_snippet%5D=1391427&qs=pros-and-cons#reviews)

Integrations

**NinjaOne**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d51cf1dc1e453ece6b20813420b3a0d1/1password-saas-manager.jpg "Product Avatar Image")

1Password SaaS Manager

](https://www.g2.com/products/1password-saas-manager/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image")

3CX

](https://www.g2.com/products/3cx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image")

Acronis Cyber Protect

](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud.png "Product Avatar Image")

Acronis Cyber Protect Cloud

](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)[
View all
](https://www.g2.com/products/ninjaone/integrations)

**ServiceNow IT Asset Management**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/aws-cloud-development-kit-aws-cdk.png "Product Avatar Image")

AWS Cloud Development Kit...

](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image")

AWS Lambda

](https://www.g2.com/products/aws-lambda/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-active-directory-domain-services.jpg "Product Avatar Image")

Azure Active Directory...

](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_86d17d5dd807f10ee967eaad27d5a49b/bigfix-inventory.png "Product Avatar Image")

BigFix Inventory

](https://www.g2.com/products/bigfix-inventory/reviews)[
View all
](https://www.g2.com/products/servicenow-it-asset-management/integrations)

Screenshots

**NinjaOne**
 ![NinjaOne screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1411688/00-NewHomepage-V2-1-_0-00-04-19_-copy.png)

**ServiceNow IT Asset Management**
 ![ServiceNow IT Asset Management screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1741145/Asset-Exec-WS-Coral-4K.png)

Ratings

Meets Requirements

**NinjaOne**

9.0

9.04,794

**ServiceNow IT Asset Management**

8.8

8.8156

Ease of Use

**NinjaOne**

9.1

9.14,841

**ServiceNow IT Asset Management**

8.2

8.2363

Ease of Setup

**NinjaOne**

9.1

9.14,569

**ServiceNow IT Asset Management**

7.8

7.8226

Ease of Admin

**NinjaOne**

9.1

9.13,756

**ServiceNow IT Asset Management**

8.6

8.673

Quality of Support

**NinjaOne**

9.1

9.14,580

**ServiceNow IT Asset Management**

8.6

8.6257

Has the product been a good partner in doing business?

**NinjaOne**

9.4

9.43,677

**ServiceNow IT Asset Management**

9.0

9.077

Product Direction (% positive)

**NinjaOne**

9.7

9.74,545

**ServiceNow IT Asset Management**

9.3

9.3172

Features

IT Asset Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

7.9

1,413

7.7

297

Asset Inventory

Hardware Asset Inventory

9.0

1248

9.4(won by 0.4)

204

Software Asset Inventory

8.9

1215

9.0(won by 0.1)

132

Cloud Asset Inventory

7.8

1030

8.0(won by 0.2)

71

Mobile Asset Inventory

7.5

304

7.6(won by 0.1)

71

Asset Discovery

8.2

1085

8.6(won by 0.4)

98

Generative AI

AI Text Generation

Feature Not Available

5.6(won by default)

29

AI Text Generation

Feature Not Available

5.7(won by default)

27

Generative AI

Not enough data

Not enough data

Agentic AI - IT Asset Management

Autonomous Task Execution

7.6(won by 0.8)

257

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

16

Multi-step Planning

7.3(won by 1.9)

228

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.4

9

Cross-system Integration

7.5(won by 0.7)

228

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

12

Adaptive Learning

7.2(won by 1.8)

226

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.4

8

Natural Language Interaction

7.1(won by 1.2)

219

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.9

11

Proactive Assistance

7.2(tied score)

230

7.2(tied score)

12

Decision Making

7.3

232

7.4(won by 0.1)

13

Management

Central Dashboard

9.1

1219

9.4(won by 0.3)

150

Asset Policy Management

8.8(won by 0.4)

1059

8.4

85

Risk Management

8.1

1017

8.4(won by 0.3)

75

Integrations

8.3

1113

8.5(won by 0.2)

138

Inventory Management

Not enough data

10.0(won by default)

6

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Requisition Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Maintenance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Additional Functionality

Cost Tracking

Not enough data

9.0(won by default)

5

Asset Tracking

Not enough data

10.0(won by default)

12

Access Controls/Permissions

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Cloud Cost Management[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

Not enough data

9.3

14

Operations

Scheduling

Not enough data

9.3(won by default)

12

Automation

Not enough data

9.5(won by default)

11

Multi-Cloud Management

Not enough data

9.3(won by default)

9

Usage Monitoring

Not enough data

9.1(won by default)

11

Cost Optimization

Spend Forecasting and Optimization 

Not enough data

9.2(won by default)

10

Recommendations 

Not enough data

9.0(won by default)

10

Spend Tracking 

Not enough data

9.1(won by default)

9

Administration

Reporting

Not enough data

8.8(won by default)

11

Dashboards and Visualizations 

Not enough data

9.7(won by default)

10

Compliance

Not enough data

8.9(won by default)

9

Agentic AI - Cloud Cost Management

Autonomous Task Execution

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

IT Service Management (ITSM) Tools[Hide 81 FeaturesShow 81 Features](javascript:void(0);)

8.0

942

Not enough data

Administration

Change Management

8.3(won by default)

701

Not enough data

Asset Management

8.8(won by default)

773

Not enough data

Reports & Analytics

8.3(won by default)

764

Not enough data

IT Asset Management

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Service Request Management

Not enough data

Not enough data

Release Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Service Desk

Help Desk

8.3(won by default)

781

Not enough data

Incident Reports

8.0(won by default)

696

Not enough data

Process Workflow

7.8(won by default)

655

Not enough data

Customizable Reports

Not enough data

Not enough data

Management

Reporting

8.3(won by default)

668

Not enough data

Administration Console

9.0(won by default)

669

Not enough data

Access Management

8.8(won by default)

627

Not enough data

Asset Management

8.9(won by default)

627

Not enough data

Policy Dictation

8.4(won by default)

598

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Functionality

Ticketing System

7.7(won by default)

675

Not enough data

Performance Logging

8.5(won by default)

636

Not enough data

Alerting

8.9(won by default)

707

Not enough data

Automation

9.0(won by default)

731

Not enough data

Agentic AI - IT Service Management (ITSM) Tools

Autonomous Task Execution

7.0(won by default)

180

Not enough data

Multi-step Planning

6.8(won by default)

174

Not enough data

Cross-system Integration

6.9(won by default)

173

Not enough data

Adaptive Learning

6.8(won by default)

174

Not enough data

Natural Language Interaction

6.7(won by default)

172

Not enough data

Proactive Assistance

6.8(won by default)

173

Not enough data

Decision Making

6.9(won by default)

171

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Prioritization

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Service Catalog

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Support Ticket Tracking

Not enough data

Not enough data

Automated Routing

Not enough data

Not enough data

Macros/Templated Responses

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Server Backup[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

8.2

450

Not enough data

Compatibility 

File Server Backup

8.9(won by default)

393

Not enough data

Database Server Backup

8.3(won by default)

316

Not enough data

Virtual Machines

8.5(won by default)

343

Not enough data

Repository Models

8.3(won by default)

291

Not enough data

VM Backup

Not enough data

Not enough data

Management

Disaster Recovery

8.4(won by default)

325

Not enough data

Storage Capacity

8.7(won by default)

314

Not enough data

Remote Backup

9.0(won by default)

370

Not enough data

Activity Monitoring

9.3(won by default)

393

Not enough data

Continuous Backup

Feature Not Available

Not enough data

Data Recovery

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Differential Backup

Not enough data

Not enough data

Incremental Backup

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Compliance

Security Standards

8.8(won by default)

313

Not enough data

Cloud Data Protection

8.4(won by default)

292

Not enough data

Data Deduplication

Feature Not Available

Not enough data

Ransomware Protection

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Agentic AI - Server Backup

Autonomous Task Execution

7.5(won by default)

70

Not enough data

Multi-step Planning

7.4(won by default)

67

Not enough data

Cross-system Integration

7.8(won by default)

68

Not enough data

Adaptive Learning

7.4(won by default)

65

Not enough data

Proactive Assistance

7.4(won by default)

66

Not enough data

Decision Making

7.5(won by default)

66

Not enough data

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Data Loss Prevention

Not enough data

Not enough data

Bare-Metal Restore

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Multi-OS

Not enough data

Not enough data

Backup Scheduling

Not enough data

Not enough data

Backup Log

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Online Backup[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.7

528

Not enough data

Functionality

Real-time Sync

8.6(won by default)

120

Not enough data

Storage Capacity

8.8(won by default)

367

Not enough data

Remote Backup

9.1(won by default)

455

Not enough data

Versioning

8.6(won by default)

368

Not enough data

Mobile Backup Application

Feature Not Available

Not enough data

Compatibility 

Local Backup

8.7(won by default)

392

Not enough data

Storage Formats

8.3(won by default)

336

Not enough data

Disk Backup

Feature Not Available

Not enough data

Automatic Backup

Not enough data

Not enough data

Cloud Backup

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Management

File Sharing

8.3(won by default)

349

Not enough data

Security Standards

8.9(won by default)

361

Not enough data

Encrypted Storage

8.8(won by default)

348

Not enough data

Agentic AI - Online Backup

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Remote Synchronization

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real Time Synchronization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Conflict Tracking

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Two-Way Synchronization

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

SaaS Backup[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

8.5

61

Not enough data

Functionality

Real-time Sync

8.5(won by default)

40

Not enough data

Storage Capacity

9.6(won by default)

43

Not enough data

Remote Backup

9.4(won by default)

49

Not enough data

Versioning

9.0(won by default)

42

Not enough data

Compatibility 

Endpoint Variety

9.2(won by default)

22

Not enough data

SaaS Application Variety

8.8(won by default)

41

Not enough data

Storage Formats

8.5(won by default)

36

Not enough data

Management

File Sharing

7.3(won by default)

31

Not enough data

Security Standards

9.2(won by default)

42

Not enough data

Encrypted Storage

9.3(won by default)

39

Not enough data

Agentic AI - SaaS Backup

Autonomous Task Execution

8.8(won by default)

7

Not enough data

Multi-step Planning

8.0(won by default)

5

Not enough data

Cross-system Integration

7.8(won by default)

6

Not enough data

Natural Language Interaction

7.3(won by default)

5

Not enough data

Proactive Assistance

7.7(won by default)

5

Not enough data

Decision Making

7.7(won by default)

5

Not enough data

Adaptive Learning

Not enough data

Not enough data

Email Archiving[Hide 52 FeaturesShow 52 Features](javascript:void(0);)

7.8

50

Not enough data

Functionality

Email Storage

9.5(won by default)

43

Not enough data

Encryption

9.3(won by default)

40

Not enough data

Reporting

8.5(won by default)

40

Not enough data

Email Analysis

8.2(won by default)

37

Not enough data

Migration

7.6(won by default)

37

Not enough data

Archive Backup

9.4(won by default)

46

Not enough data

Secure Data Storage

Not enough data

Not enough data

Agentic AI - Email Archiving

Autonomous Task Execution

7.3(won by default)

5

Not enough data

Multi-step Planning

6.7(won by default)

5

Not enough data

Cross-system Integration

6.7(won by default)

5

Not enough data

Proactive Assistance

6.3(won by default)

5

Not enough data

Decision Making

6.3(won by default)

5

Not enough data

Third-Party Integrations

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Additional Functionality

Full Text Search

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Indexing

Not enough data

Not enough data

Email Attachment Protection

Not enough data

Not enough data

Storage Management

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Deduplication

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

eDiscovery

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Anti Spam

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Compression

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Simple Mail Transfer Protocol (SMTP)

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Threat Protection

Not enough data

Not enough data

Multiple File Format Support

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Match & Merge

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Remote Monitoring & Management (RMM)[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

8.6

3,352

Not enough data

Inventory Management - Remote Monitoring & Management (RMM)

Device Management

9.4(won by default)

2958

|

Verified

Not enough data

Asset Management

9.0(won by default)

893

Not enough data

ITIL Policy Compliance

8.3(won by default)

497

Not enough data

User Management

10.0(won by default)

8

Not enough data

Task Management

10.0(won by default)

5

Not enough data

Issue Management

9.7(won by default)

6

Not enough data

Mobile Device Management

Not enough data

Not enough data

Monitoring and Management

Remote Monitoring

9.5(won by default)

2838

|

Verified

Not enough data

Asset Tracking

8.5(won by default)

2058

Not enough data

Application Deployment

8.8(won by default)

2335

|

Verified

Not enough data

Patch Management

9.2(won by default)

2806

|

Verified

Not enough data

Asset Tracking

8.6(won by default)

613

Not enough data

Deployment Management

10.0(won by default)

5

Not enough data

Server Monitoring

10.0(won by default)

5

Not enough data

Policy Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Help Desk Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

IT Operations & Workflow - Remote Monitoring & Management (RMM)

Workflow Management

8.7(won by default)

558

Not enough data

Service Management

Remote Access

9.3(won by default)

2645

|

Verified

Not enough data

Service Management (Issue Prioritization)

8.2(won by default)

505

Not enough data

Ticketing

7.8(won by default)

666

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Agentic AI - Remote Monitoring & Management (RMM)

Autonomous Task Execution

7.7(won by default)

564

Not enough data

Multi-step Planning

7.1(won by default)

473

Not enough data

Cross-system Integration

7.4(won by default)

500

Not enough data

Adaptive Learning

7.0(won by default)

466

Not enough data

Natural Language Interaction

6.9(won by default)

459

Not enough data

Proactive Assistance

7.1(won by default)

482

Not enough data

Decision Making

7.2(won by default)

475

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Build Automation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Endpoint Protection

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Security Tools

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Device Auto Discovery

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

For MSPs

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-time Alerts

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Network Security

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Unified Endpoint Management (UEM)[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

8.0

611

Not enough data

Scope

Endpoint Inclusiveness

8.8(won by default)

448

Not enough data

Multi-OS Support

9.0(won by default)

515

Not enough data

Security

Reporting and Alerts

8.6(won by default)

494

Not enough data

Endpoint Protection

8.5(won by default)

438

Not enough data

Remote Wiping

7.6(won by default)

416

Not enough data

Management

Device Enrollment

9.0(won by default)

472

Not enough data

Device Configuration

8.9(won by default)

478

Not enough data

Device Compliance

8.8(won by default)

446

Not enough data

Usage Information

8.8(won by default)

445

Not enough data

Data Separation

7.8(won by default)

382

Not enough data

Agentic AI - Unified Endpoint Management (UEM)

Autonomous Task Execution

7.4(won by default)

179

Not enough data

Multi-step Planning

7.2(won by default)

173

Not enough data

Cross-system Integration

7.4(won by default)

175

Not enough data

Adaptive Learning

7.2(won by default)

170

Not enough data

Natural Language Interaction

7.0(won by default)

168

Not enough data

Proactive Assistance

7.3(won by default)

176

Not enough data

Decision Making

7.3(won by default)

177

Not enough data

Additional Functionality

Mobile Content Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Deployment Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

BYOD Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile Device Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

App Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Network Monitoring[Hide 109 FeaturesShow 109 Features](javascript:void(0);)

8.3

832

Not enough data

Functionality

Performance Monitoring

8.9(won by default)

732

Not enough data

Alerting

9.0(won by default)

778

Not enough data

Improvement Suggestions

8.1(won by default)

624

Not enough data

Multi-Network Capability

8.8(won by default)

624

Not enough data

Monitoring - Network Monitoring

Real-Time Monitoring

8.5(won by default)

305

Not enough data

360-Degree Network Visibility

Feature Not Available

Not enough data

Automated Network Discovery

Feature Not Available

Not enough data

Bandwidth Monitoring

Not enough data

Not enough data

IP Address Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Multi-Location Monitoring

Not enough data

Not enough data

Management

Performance Baseline

8.3(won by default)

581

Not enough data

Data Visualization

8.3(won by default)

598

Not enough data

Path Analysis

7.6(won by default)

543

Not enough data

Real-Time Data

Not enough data

Not enough data

Historical Trend Analysis

Not enough data

Not enough data

Analytics - Network Monitoring

Packet & Flow Analysis

6.9(won by default)

240

Not enough data

Predictive Performance Analytics

Feature Not Available

Not enough data

Security - Network Monitoring

Encrypted Data Transmission

Feature Not Available

Not enough data

Zero Trust and Identity Management

Feature Not Available

Not enough data

Integrated Network Security

Feature Not Available

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Network Resource Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Network Performance - Network Monitoring

Dynamic Network Optimization

Feature Not Available

Not enough data

Automated Tasks Routing

Feature Not Available

Not enough data

AI Automation - Network Monitoring

Machine Learning-Based Anomaly Detection

Feature Not Available

Not enough data

Self-Healing Networks

Feature Not Available

Not enough data

Predictive Network Maintenance

Feature Not Available

Not enough data

Agentic AI - Network Monitoring

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Self-Updating Maps

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Dependency Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Map Exporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Color Codes/Icons

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Downtime Tracking

Not enough data

Not enough data

Threshold Alerts

Not enough data

Not enough data

Simple Network Management Protocol (SNMP)

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Network Mapping

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Virtualization

Not enough data

Not enough data

Baseline Manager

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Bug/Issue Capture

Not enough data

Not enough data

Mobile Network Troubleshooting

Not enough data

Not enough data

Issue Auditing

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Incident Management[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

8.0

632

Not enough data

Monitoring

Constant Monitoring

9.3(won by default)

581

|

Verified

Not enough data

Timely Alerts

9.2(won by default)

580

|

Verified

Not enough data

TIcket Accuracy

8.5(won by default)

516

|

Verified

Not enough data

AI Monitoring

7.2(won by default)

201

Not enough data

Mobile Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Management Tools

Ticket Assignment

8.3(won by default)

511

Not enough data

Standardization

8.7(won by default)

519

|

Verified

Not enough data

Lifecycle Visualization

8.5(won by default)

493

|

Verified

Not enough data

Generative AI

AI Text Generation

Feature Not Available

Not enough data

AI Text Summarization

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Incident Management

Autonomous Task Execution

7.7(won by default)

100

Not enough data

Multi-step Planning

7.5(won by default)

99

Not enough data

Cross-system Integration

7.8(won by default)

97

Not enough data

Adaptive Learning

7.3(won by default)

98

Not enough data

Natural Language Interaction

7.3(won by default)

97

Not enough data

Proactive Assistance

7.5(won by default)

99

Not enough data

Decision Making

7.6(won by default)

97

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Safety Incident Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

OSHA Compliance

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Communications Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Incident Reporting

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

On Call Scheduling

Not enough data

Not enough data

Investigation Management

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.6

2,341

Not enough data

Administration

Screen Sharing

9.3(won by default)

1896

Not enough data

File Sharing

8.8(won by default)

1735

Not enough data

Session Recording

7.9(won by default)

1472

Not enough data

Unattended Remote Access

9.3(won by default)

1926

Not enough data

Multi - Session Handling

9.0(won by default)

1608

Not enough data

Multi-Monitor Support

8.9(won by default)

1699

Not enough data

Maintenance

Remote Reboot

9.3(won by default)

1983

Not enough data

Remote Printing

7.7(won by default)

1358

Not enough data

Communication 

Text Chat

8.0(won by default)

1515

Not enough data

Screen Annotations

7.3(won by default)

1320

Not enough data

VoIP

Feature Not Available

Not enough data

Video Conference Call

Feature Not Available

Not enough data

Security

Data Encryption

8.4(won by default)

1375

Not enough data

Compliance

8.5(won by default)

1427

Not enough data

Device Support

Mobile Device Access

7.7(won by default)

1406

Not enough data

Multi-Platform Support

8.5(won by default)

1545

Not enough data

Cross-Platform

8.5(won by default)

1496

Not enough data

Video Support

Not enough data

Not enough data

Performance

Reporting

8.3(won by default)

1638

Not enough data

Additional Functionality

Remote Access/Control

10.0(won by default)

5

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Session Transfer

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

API

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

PC Backup[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

8.1

420

Not enough data

Functionality 

Incremental Backup

9.0(won by default)

372

Not enough data

OS Boot Recovery

8.0(won by default)

309

Not enough data

Bootable Disk

8.1(won by default)

312

Not enough data

Online Restore

8.7(won by default)

343

Not enough data

Performance

Multiple Backup Versions

8.8(won by default)

340

Not enough data

Unlimited Backup

8.6(won by default)

325

Not enough data

Lag Free Operation

8.7(won by default)

322

Not enough data

Deduplication

Feature Not Available

Not enough data

Agentic AI - PC Backup

Autonomous Task Execution

7.7(won by default)

110

Not enough data

Cross-system Integration

7.5(won by default)

99

Not enough data

Proactive Assistance

7.2(won by default)

98

Not enough data

Decision Making

7.3(won by default)

98

Not enough data

IT Documentation[Hide 72 FeaturesShow 72 Features](javascript:void(0);)

8.5

275

Not enough data

Management and Discovery - IT Documentation

Search and Indexing

8.4(won by default)

228

Not enough data

Version Control

8.4(won by default)

225

Not enough data

Access and Permissions

8.8(won by default)

230

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Operations - IT Documentation

Integrations

8.4(won by default)

236

Not enough data

Automation

8.9(won by default)

251

Not enough data

Reporting

8.4(won by default)

233

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Document Automation

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Change Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Kanban Board

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Framework Management

Not enough data

Not enough data

Credential Management

Not enough data

Not enough data

IT Asset Management

Not enough data

Not enough data

Security Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Document Capture

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Process Management

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Documentation Management

Not enough data

Not enough data

Checklists

Not enough data

Not enough data

Website Monitoring

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Relationship Mapping

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

For the IT sector

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Knowledge Library

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

API

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Autonomous Endpoint Management (AEM)[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

8.2

211

Not enough data

Generative AI - Autonomous Endpoint Management

Behavioral Analysis

7.3(won by default)

69

Not enough data

Adaptive

7.5(won by default)

74

Not enough data

Predictive

7.5(won by default)

74

Not enough data

Monitoring and Management - Autonomous Endpoint Management

Patch Management

9.1(won by default)

188

Not enough data

Oversees

8.4(won by default)

90

Not enough data

Self-Healing

8.3(won by default)

96

Not enough data

Centralized Dashboard

9.3(won by default)

164

Not enough data

Mobile Device Management (MDM)[Hide 93 FeaturesShow 93 Features](javascript:void(0);)

8.3

860

Not enough data

Platform - Mobile Device Management (MDM)

Regulation Compliant

8.7(won by default)

492

Not enough data

Operating System

Multi-Systems Support

9.4(won by default)

793

Not enough data

Apple Support

8.3(won by default)

686

Not enough data

Android Support

8.5(won by default)

610

Not enough data

Management

Applicatons Management

8.8(won by default)

679

Not enough data

Applications Consolidation

8.4(won by default)

523

Not enough data

Whitelist

8.5(won by default)

519

Not enough data

Blacklist

8.4(won by default)

508

Not enough data

Usage Information

8.7(won by default)

564

Not enough data

Mobile Device Management

Not enough data

Not enough data

Lockdown Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

User Session Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Mobile Content Management

Not enough data

Not enough data

Security Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Software Management

Not enough data

Not enough data

Deployment Management

Not enough data

Not enough data

Security

Remote Wipe

8.7(won by default)

567

Not enough data

Security

8.8(won by default)

610

Not enough data

Agentic AI - Mobile Device Management (MDM)

Autonomous Task Execution

8.1(won by default)

173

Not enough data

Multi-step Planning

7.7(won by default)

149

Not enough data

Cross-system Integration

8.1(won by default)

162

Not enough data

Adaptive Learning

7.8(won by default)

148

Not enough data

Natural Language Interaction

7.7(won by default)

143

Not enough data

Proactive Assistance

7.8(won by default)

151

Not enough data

Decision Making

7.8(won by default)

150

Not enough data

Third-Party Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Additional Functionality

Mobile Access

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Automatic Reset

Not enough data

Not enough data

Onsite Printing

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

For Android Devices

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Digital Signage

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Touch Screen

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Timeout

Not enough data

Not enough data

Multi-app mode

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

QR Codes

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Browsing Restrictions

Not enough data

Not enough data

Customizable User Interface

Not enough data

Not enough data

Self Check-In/Check-Out

Not enough data

Not enough data

Secure Browsing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Video Looping

Not enough data

Not enough data

Self Ordering

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Single-app mode

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Check-in/Check-out

Not enough data

Not enough data

Ticketing

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Broadcast Messaging

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Wireless Internet Access Control

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Enrollments/Onboarding

Not enough data

Not enough data

Automatic User/Device Recognition

Not enough data

Not enough data

API

Not enough data

Not enough data

Kiosk Mode

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Wireless Troubleshooting

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Enterprise IT Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

8.1

1,282

Not enough data

Analysis

Threat Detection

8.4(won by default)

874

Not enough data

Platform

Unified Communications Platform

8.0(won by default)

764

Not enough data

Remote Access

9.3(won by default)

1151

Not enough data

ITIL Policy Compliance

8.3(won by default)

723

Not enough data

Asset Tracking

8.7(won by default)

905

Not enough data

IT Knowledge Management

8.5(won by default)

801

Not enough data

IT Asset Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Security

Endpoint Protection

8.9(won by default)

920

Not enough data

Patch Management

9.3(won by default)

1137

Not enough data

Disaster Recovery

7.8(won by default)

729

Not enough data

Service Management

8.9(won by default)

823

Not enough data

Workflow Management

8.3(won by default)

742

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

License Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Agentic AI - Enterprise IT Management

Autonomous Task Execution

7.9(won by default)

197

Not enough data

Multi-step Planning

7.4(won by default)

160

Not enough data

Cross-system Integration

7.6(won by default)

169

Not enough data

Adaptive Learning

7.1(won by default)

157

Not enough data

Natural Language Interaction

7.1(won by default)

153

Not enough data

Proactive Assistance

7.2(won by default)

163

Not enough data

Decision Making

7.3(won by default)

164

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Security Tools

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

IT Reporting

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Issue Auditing

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Show 6 feature categories with incomplete data

Patch Management[Hide 38 FeaturesShow 38 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

Patch Prioritization

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Network Wide Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Automatic Patch Deployment

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Customization

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Patch Testing

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Automatic Scans

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Vulnerability Management[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Certificate Assessment

Not enough data

Not enough data

API

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Automated Containment

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Penetration Testing

Not enough data

Not enough data

Runtime Container Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Vulnerability Management

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Vulnerability Assessment

Not enough data

Not enough data

Asset Tagging

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Vulnerability/Threat Prioritization

Not enough data

Not enough data

Vulnerability Protection

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

SQL Injections

Not enough data

Not enough data

Endpoint Management[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Summarization

Feature Not Available

Not enough data

Endpoint Protection[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

System Control

Device Control

Not enough data

Not enough data

Web Control

Not enough data

Not enough data

Application Control

Not enough data

Not enough data

Asset Management

Not enough data

Not enough data

System Isolation

Not enough data

Not enough data

Vulnerability Prevention

Endpoint Intelligence

Not enough data

Not enough data

Firewall

Not enough data

Not enough data

Malware Detection

Not enough data

Not enough data

Security Management

Incident Reports

Not enough data

Not enough data

Security Validation

Not enough data

Not enough data

Compliance 

Not enough data

Not enough data

Backup[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Management

Disaster Recovery

Not enough data

Not enough data

Remote Backup

Not enough data

Not enough data

Storage Formats

Not enough data

Not enough data

Scheduled Backups

Not enough data

Not enough data

On-Demand Restoration

Not enough data

Not enough data

Reporting

Activity Monitoring

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Security

Data Encryption

Not enough data

Not enough data

Security and Compliance

Not enough data

Not enough data

Deduplication 

Not enough data

Not enough data

Knowledge Management[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Knowledge Base

Q & A

Not enough data

Not enough data

Link Sharing

Not enough data

Not enough data

Searchable

Not enough data

Not enough data

Security

Verification

Not enough data

Not enough data

Role-Based Permission

Not enough data

Not enough data

Public vs Private

Not enough data

Not enough data

Content

Trackable Analytics

Not enough data

Not enough data

Import

Not enough data

Not enough data

File Viewing

Not enough data

Not enough data

Update Notifications

Not enough data

Not enough data

Communication

Social Features

Not enough data

Not enough data

Tagging 

Not enough data

Not enough data

Upload 

Not enough data

Not enough data

Comments

Not enough data

Not enough data

Additional Functionality

Collaboration Tools

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

API

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")](https://www.g2.com/products/ninjaone/reviews)

NinjaOne

Small-Business(50 or fewer emp.)

45.3%

Mid-Market(51-1000 emp.)

46.9%

Enterprise(\> 1000 emp.)

7.8%

[![ServiceNow IT Asset Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-asset-management.svg "ServiceNow IT Asset Management")](https://www.g2.com/products/servicenow-it-asset-management/reviews)

ServiceNow IT Asset Management

Small-Business(50 or fewer emp.)

9.1%

Mid-Market(51-1000 emp.)

24.3%

Enterprise(\> 1000 emp.)

66.7%

Small-Business

(50 or fewer emp.)

45.3%

9.1%

Mid-Market

(51-1000 emp.)

46.9%

24.3%

Enterprise

(\> 1000 emp.)

7.8%

66.7%

Reviewers' Industry

[![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")](https://www.g2.com/products/ninjaone/reviews)
NinjaOne

Information Technology and Services

27.4%

Computer & Network Security

14.1%

Hospital & Health Care

4.0%

Manufacturing

3.6%

Computer Software

2.7%

Other

48.2%

[![ServiceNow IT Asset Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-asset-management.svg "ServiceNow IT Asset Management")](https://www.g2.com/products/servicenow-it-asset-management/reviews)
ServiceNow IT Asset Management

Information Technology and Services

23.4%

Financial Services

9.2%

Banking

6.3%

Hospital & Health Care

6.0%

Insurance

5.4%

Other

49.7%

Alternatives

**NinjaOne Alternatives**

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**ServiceNow IT Asset Management Alternatives**

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