G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Rubrik. Users appreciate its versatility, noting that it serves multiple purposes, from device management to application management, making it a reliable choice for various IT needs.
According to verified reviews, NinjaOne has a substantial lead in the number of recent reviews, indicating a more active user base and up-to-date feedback. This is contrasted by Rubrik, which has not received recent reviews, suggesting potential stagnation in user engagement.
Users say that NinjaOne's implementation process is notably smooth, with many highlighting its intuitive onboarding and ease of deployment. In comparison, while Rubrik is also praised for its user-friendly interface, the lack of recent user feedback raises questions about its current adaptability and support.
Reviewers mention that NinjaOne's quality of support is a strong point, with users expressing satisfaction with the responsiveness and effectiveness of the support team. Rubrik, while still receiving positive remarks, has a slightly lower score in this area, indicating room for improvement in customer service.
According to users, NinjaOne's continuous updates and feature enhancements, such as AI-driven patch management, contribute to its reliability and user satisfaction. In contrast, Rubrik is recognized for its speed and ease of use, particularly in setting up backups and monitoring jobs, but it may not offer the same breadth of features as NinjaOne.
G2 reviewers highlight that while both products are effective, NinjaOne's focus on mid-market needs aligns well with its user base, whereas Rubrik's strength lies in enterprise solutions. This distinction may influence buyers depending on their organizational size and specific requirements.
Pricing
Entry-Level Pricing
NinjaOne
No pricing available
Rubrik
No pricing available
Free Trial
NinjaOne
Free Trial is available
Rubrik
No trial information available
Ratings
Meets Requirements
9.1
3,038
9.0
87
Ease of Use
9.1
3,072
9.4
89
Ease of Setup
9.2
2,871
9.2
77
Ease of Admin
9.2
2,750
9.2
75
Quality of Support
9.2
2,915
8.9
85
Has the product been a good partner in doing business?
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Radar is the latest application on the Polaris SaaS platform. We created Radar to help our prospects and customers minimize the impact of...Read more
What does "enterprise hybrid cloud" even mean?
1 Comment
Official Response from Rubrik
Analyst firms describe the hybrid cloud as the coordinated use of two ore more cloud environments. This mixes private cloud, public cloud, and traditional...Read more
What functionality is supported on Rubrik Edge?
1 Comment
Official Response from Rubrik
Rubrik Edge supports all functionality that a physical brik can support. Specifically, edge can do the following and more:
—Rubrik UI with complete...Read more
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