G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher score compared to Radmin. Users appreciate its robust features, including the ability to remote into multiple devices seamlessly, which enhances productivity and efficiency in daily operations.
Users say that NinjaOne's implementation process is notably quick and intuitive, with many highlighting the ease of setup as a major advantage. In contrast, Radmin users have mentioned some challenges with setup, indicating that NinjaOne may be the better choice for those seeking a hassle-free onboarding experience.
Reviewers mention that NinjaOne offers a comprehensive suite of features, such as built-in automations and detailed reporting tools, which help users manage their IT environments effectively. Radmin, while praised for its speed and user-friendly interface, lacks the same level of feature richness, which may limit its appeal for users needing extensive management capabilities.
According to verified reviews, NinjaOne shines in customer support quality, receiving high marks for responsiveness and helpfulness. Users have expressed satisfaction with the support they receive, while Radmin's support has been noted as less robust, which could be a concern for users who prioritize assistance when issues arise.
G2 reviewers highlight that NinjaOne's remote access capabilities are particularly strong, with features like unattended access and multi-monitor support being frequently praised. Radmin does offer remote access as well, but users have indicated that NinjaOne's overall performance in this area is superior, making it a more reliable choice for remote work scenarios.
Users say that NinjaOne's focus on continuous improvement is evident, with a high percentage of positive feedback regarding its product direction. In contrast, Radmin has received mixed reviews about its future development, which may leave potential users questioning its long-term viability in a rapidly evolving market.
Pricing
Entry-Level Pricing
NinjaOne
No pricing available
Radmin
Radmin 3 – Standard license
$49
Single remote computer
One Radmin 3 Standard license allows user to control a single remote PC from an unlimited number of machines regardless of location. Two Radmin Standard licenses are needed for two PCs, etc.
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