# NinjaOne, Progress WhatsUp Gold vs Atera Comparison

| | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 4,306 | 386 | 1,145 | 
| **Largest Market Segment** | Mid-Market (49.0% of reviews) | Mid-Market (55.9% of reviews) | Small-Business (58.0% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial | Free Trial | 

---
## Top Pros & Cons

### NinjaOne

Pros:
- Ease of Use (1373 reviews)
- Remote Access (867 reviews)

Cons:
- Missing Features (715 reviews)
- Limited Features (396 reviews)

### Progress WhatsUp Gold

Pros:
- Ease of Use (47 reviews)
- Monitoring (44 reviews)

Cons:
- Expensive (16 reviews)
- Poor Interface Design (15 reviews)

### Atera

Pros:
- Ease of Use (386 reviews)
- Automation (273 reviews)

Cons:
- Missing Features (161 reviews)
- Limited Features (135 reviews)

---
## Ratings Comparison
| Rating | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (4093 reviews) | 8.8 (283 reviews) | 8.8 (911 reviews) | 
  | **Ease of Use** | 9.1 (4135 reviews) | 8.5 (295 reviews) | 9.2 (1019 reviews) | 
  | **Ease of Setup** | 9.1 (3885 reviews) | 8.2 (217 reviews) | 9.2 (870 reviews) | 
  | **Ease of Admin** | 9.1 (3085 reviews) | 8.2 (196 reviews) | 9.0 (592 reviews) | 
  | **Quality of Support** | 9.1 (3924 reviews) | 8.8 (277 reviews) | 9.0 (865 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (3018 reviews) | 8.8 (189 reviews) | 9.2 (584 reviews) | 
  | **Product Direction (% positive)** | 9.7 (3963 reviews) | 8.5 (281 reviews) | 9.4 (893 reviews) | 

---
## Pricing

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Progress WhatsUp Gold

#### Entry-Level Pricing

Plan: WhatsUp Gold

Price: Free Trial

Key Features:
- APM

[Browse all 4 editions](https://www.g2.com/products/progress-whatsup-gold/pricing)

#### Free Trial

Yes

### Atera

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Key Features:
- 30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

[Browse all 8 editions](https://www.g2.com/products/atera/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | 8.0/10 | 344 |

#### Ticket and Case Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Ticket creation user experience** | Not enough data | Not enough data | 8.6 (305 reviews) | 
| **Ticket response user experience** | Not enough data | Not enough data | 8.6 (304 reviews) | 
| **Workflow** | Not enough data | Not enough data | 8.5 (302 reviews) | 
| **Response Automation** | Not enough data | Not enough data | 8.3 (295 reviews) | 
| **SLA Management** | Not enough data | Not enough data | 8.2 (287 reviews) | 
| **Attachments/Screencasts** | Not enough data | Not enough data | 8.3 (292 reviews) | 
| **Ticket Collaboration** | Not enough data | Not enough data | 8.3 (292 reviews) | 
| **Customer and Contacts Database** | Not enough data | Not enough data | 8.2 (286 reviews) | 

#### Generative AI

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.2 (236 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.3 (237 reviews) | 

#### Agentic AI - Help Desk

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.2 (31 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.4 (31 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.4 (31 reviews) | 

#### Communication Channels

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | 8.2 (289 reviews) | 
| **Email to Case** | Not enough data | Not enough data | 8.7 (287 reviews) | 
| **Chat/Live Support** | Not enough data | Not enough data | 8.1 (283 reviews) | 
| **Social Integration** | Not enough data | Not enough data | 6.4 (269 reviews) | 
| **Voice** | Not enough data | Not enough data | 6.2 (266 reviews) | 

#### Platform

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 7.2 (296 reviews) | 
| **Customization ** | Not enough data | Not enough data | 7.8 (306 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.4 (304 reviews) | 
| **Integration** | Not enough data | Not enough data | 8.1 (307 reviews) | 
| **Reporting** | Not enough data | Not enough data | 8.2 (312 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.5 (307 reviews) | 

### Network Automation Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | 8.8/10 | 21 |
| **Atera** | N/A | N/A |

#### Configuration

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Compliance** | Not enough data | Feature Not Available | Not enough data | 
| **Scheduling** | Not enough data | Feature Not Available | Not enough data | 
| **Maintenance** | Not enough data | Feature Not Available | Not enough data | 

#### Agentic AI - Network Automation Tools

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Network

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Scalability** | Not enough data | Feature Not Available | Not enough data | 
| **Inventory** | Not enough data | Feature Not Available | Not enough data | 
| **Infrastructure** | Not enough data | Feature Not Available | Not enough data | 
| **Remote Access** | Not enough data | Feature Not Available | Not enough data | 

#### Logistics

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Communication** | Not enough data | 9.1 (19 reviews) | Not enough data | 
| **Scripting** | Not enough data | 8.7 (19 reviews) | Not enough data | 
| **Workflows** | Not enough data | 8.9 (16 reviews) | Not enough data | 

#### Security - Network Automation

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Change Management** | Not enough data | 8.7 (19 reviews) | Not enough data | 
| **Security Automation** | Not enough data | 8.6 (19 reviews) | Not enough data | 
| **User Authentication and Authorization** | Not enough data | 8.7 (19 reviews) | Not enough data | 
| **Monitoring and Alerts** | Not enough data | 8.9 (19 reviews) | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 846 |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | 8.1/10 | 180 |

#### Administration

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Change Management** | 8.2 (678 reviews) | Not enough data | 8.1 (155 reviews) | 
| **Asset Management** | 8.8 (725 reviews) | Not enough data | 8.3 (159 reviews) | 
| **Reports & Analytics** | 8.3 (724 reviews) | Not enough data | 8.7 (162 reviews) | 

#### Service Desk

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Help Desk** | 8.1 (718 reviews) | Not enough data | 8.6 (159 reviews) | 
| **Incident Reports** | 7.9 (669 reviews) | Not enough data | 8.3 (155 reviews) | 
| **Process Workflow** | 7.7 (645 reviews) | Not enough data | 8.4 (154 reviews) | 

#### Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Reporting** | 8.3 (639 reviews) | Not enough data | 8.6 (153 reviews) | 
| **Administration Console** | 9.0 (645 reviews) | Not enough data | 8.9 (154 reviews) | 
| **Access Management** | 8.7 (616 reviews) | Not enough data | 8.7 (150 reviews) | 
| **Asset Management** | 8.8 (617 reviews) | Not enough data | 8.4 (150 reviews) | 
| **Policy Dictation** | 8.4 (591 reviews) | Not enough data | 8.1 (145 reviews) | 

#### Functionality

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Ticketing System** | 7.6 (641 reviews) | Not enough data | 8.5 (157 reviews) | 
| **Performance Logging** | 8.5 (627 reviews) | Not enough data | 8.5 (150 reviews) | 
| **Alerting** | 8.9 (671 reviews) | Not enough data | 8.8 (155 reviews) | 
| **Automation** | 9.0 (688 reviews) | Not enough data | 8.7 (153 reviews) | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.0 (177 reviews) | Not enough data | 7.4 (20 reviews) | 
| **Multi-step Planning** | 6.8 (173 reviews) | Not enough data | 6.8 (20 reviews) | 
| **Cross-system Integration** | 6.9 (170 reviews) | Not enough data | 6.9 (20 reviews) | 
| **Adaptive Learning** | 6.8 (173 reviews) | Not enough data | 6.8 (20 reviews) | 
| **Natural Language Interaction** | 6.7 (171 reviews) | Not enough data | 7.4 (20 reviews) | 
| **Proactive Assistance** | 6.8 (170 reviews) | Not enough data | 7.1 (20 reviews) | 
| **Decision Making** | 6.8 (169 reviews) | Not enough data | 7.3 (19 reviews) | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 416 |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Compatibility 

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **File Server Backup** | 8.9 (369 reviews) | Not enough data | Not enough data | 
| **Database Server Backup** | 8.2 (306 reviews) | Not enough data | Not enough data | 
| **Virtual Machines** | 8.5 (330 reviews) | Not enough data | Not enough data | 
| **Repository Models** | 8.3 (289 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Continuous Backup** | Feature Not Available | Not enough data | Not enough data | 
| **Disaster Recovery** | 8.4 (306 reviews) | Not enough data | Not enough data | 
| **Storage Capacity** | 8.7 (304 reviews) | Not enough data | Not enough data | 
| **Remote Backup** | 8.9 (346 reviews) | Not enough data | Not enough data | 
| **Activity Monitoring** | 9.2 (367 reviews) | Not enough data | Not enough data | 

#### Compliance

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Security Standards** | 8.8 (303 reviews) | Not enough data | Not enough data | 
| **Cloud Data Protection** | 8.4 (286 reviews) | Not enough data | Not enough data | 
| **Data Deduplication** | Feature Not Available | Not enough data | Not enough data | 

#### Agentic AI - Server Backup

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.4 (67 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.3 (66 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.7 (66 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.4 (64 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.3 (64 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 7.5 (65 reviews) | Not enough data | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 448 |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Real-time Sync** | 8.3 (93 reviews) | Not enough data | Not enough data | 
| **Storage Capacity** | 8.7 (350 reviews) | Not enough data | Not enough data | 
| **Remote Backup** | 9.0 (390 reviews) | Not enough data | Not enough data | 
| **Versioning** | 8.6 (356 reviews) | Not enough data | Not enough data | 
| **Mobile Backup Application** | Feature Not Available | Not enough data | Not enough data | 

#### Compatibility 

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Disk Backup** | Feature Not Available | Not enough data | Not enough data | 
| **Local Backup** | 8.6 (358 reviews) | Not enough data | Not enough data | 
| **Storage Formats** | 8.3 (332 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **File Sharing** | 8.2 (335 reviews) | Not enough data | Not enough data | 
| **Security Standards** | 8.8 (341 reviews) | Not enough data | Not enough data | 
| **Encrypted Storage** | 8.8 (338 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Online Backup

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 2811 |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | 8.2/10 | 765 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Device Management** | 9.4 (2526 reviews) ✓ Verified | Not enough data | 8.9 (629 reviews) ✓ Verified | 
| **Asset Management** | 8.9 (684 reviews) | Not enough data | 8.2 (94 reviews) | 
| **ITIL Policy Compliance** | 8.2 (471 reviews) | Not enough data | 7.9 (70 reviews) | 

#### Monitoring and Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Remote Monitoring** | 9.4 (2451 reviews) ✓ Verified | Not enough data | 9.1 (652 reviews) ✓ Verified | 
| **Asset Tracking** | 8.5 (1944 reviews) | Not enough data | 8.3 (546 reviews) ✓ Verified | 
| **Application Deployment** | 8.7 (2140 reviews) ✓ Verified | Not enough data | 8.3 (550 reviews) ✓ Verified | 
| **Patch Management** | 9.1 (2462 reviews) ✓ Verified | Not enough data | 8.7 (621 reviews) ✓ Verified | 
| **Asset Tracking** | 8.5 (533 reviews) | Not enough data | 8.2 (77 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Workflow Management** | 8.6 (509 reviews) | Not enough data | 8.7 (105 reviews) | 

#### Service Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Remote Access** | 9.2 (2345 reviews) ✓ Verified | Not enough data | 9.1 (626 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | 8.1 (472 reviews) | Not enough data | 8.8 (89 reviews) | 
| **Ticketing** | 7.6 (575 reviews) | Not enough data | 8.8 (128 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.6 (526 reviews) | Not enough data | 8.0 (98 reviews) | 
| **Multi-step Planning** | 7.0 (468 reviews) | Not enough data | 7.4 (77 reviews) | 
| **Cross-system Integration** | 7.3 (480 reviews) | Not enough data | 7.9 (84 reviews) | 
| **Adaptive Learning** | 6.9 (459 reviews) | Not enough data | 7.6 (77 reviews) | 
| **Natural Language Interaction** | 6.9 (456 reviews) | Not enough data | 7.8 (78 reviews) | 
| **Proactive Assistance** | 7.0 (464 reviews) | Not enough data | 7.6 (83 reviews) | 
| **Decision Making** | 7.1 (460 reviews) | Not enough data | 7.4 (77 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 507 |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | 7.5/10 | 36 |

#### Scope

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Endpoint Inclusiveness** | 8.7 (428 reviews) | Not enough data | 7.0 (32 reviews) | 
| **Multi-OS Support** | 8.9 (455 reviews) | Not enough data | 7.9 (34 reviews) | 

#### Security

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Reporting and Alerts** | 8.5 (449 reviews) | Not enough data | 8.0 (34 reviews) | 
| **Endpoint Protection** | 8.3 (409 reviews) | Not enough data | 7.3 (32 reviews) | 
| **Remote Wiping** | 7.5 (391 reviews) | Not enough data | 5.7 (27 reviews) | 

#### Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Device Enrollment** | 8.9 (432 reviews) | Not enough data | 8.0 (28 reviews) | 
| **Device Configuration** | 8.7 (432 reviews) | Not enough data | 7.7 (27 reviews) | 
| **Device Compliance** | 8.7 (415 reviews) | Not enough data | 7.5 (26 reviews) | 
| **Usage Information** | 8.8 (414 reviews) | Not enough data | 7.9 (29 reviews) | 
| **Data Separation** | 7.8 (375 reviews) | Not enough data | 6.1 (25 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.3 (171 reviews) | Not enough data | 8.0 (11 reviews) | 
| **Multi-step Planning** | 7.1 (169 reviews) | Not enough data | 7.5 (10 reviews) | 
| **Cross-system Integration** | 7.3 (170 reviews) | Not enough data | 7.7 (10 reviews) | 
| **Adaptive Learning** | 7.2 (167 reviews) | Not enough data | 8.0 (10 reviews) | 
| **Natural Language Interaction** | 7.0 (165 reviews) | Not enough data | 7.9 (11 reviews) | 
| **Proactive Assistance** | 7.2 (169 reviews) | Not enough data | 8.1 (12 reviews) | 
| **Decision Making** | 7.2 (170 reviews) | Not enough data | 8.0 (11 reviews) | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.3/10 | 780 |
| **Progress WhatsUp Gold** | 8.3/10 | 188 |
| **Atera** | 8.1/10 | 308 |

#### Functionality

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Performance Monitoring** | 8.8 (702 reviews) | 9.0 (162 reviews) | 8.9 (284 reviews) | 
| **Alerting** | 9.0 (736 reviews) | 9.1 (170 reviews) | 8.9 (290 reviews) | 
| **Improvement Suggestions** | 8.1 (618 reviews) | 7.9 (131 reviews) | 8.2 (272 reviews) | 
| **Multi-Network Capability** | 8.8 (616 reviews) | 8.7 (137 reviews) | 8.6 (263 reviews) | 

#### Monitoring - Network Monitoring

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **360-Degree Network Visibility** | Feature Not Available | 8.6 (28 reviews) | 8.2 (34 reviews) | 
| **Automated Network Discovery** | Feature Not Available | 8.7 (25 reviews) | 8.6 (38 reviews) | 
| **Real-Time Monitoring** | 8.4 (282 reviews) | 9.2 (26 reviews) | 8.9 (35 reviews) | 

#### Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Performance Baseline** | 8.3 (573 reviews) | 8.4 (144 reviews) | 8.4 (259 reviews) | 
| **Data Visualization** | 8.2 (587 reviews) | 8.6 (141 reviews) | 8.4 (261 reviews) | 
| **Path Analysis** | 7.6 (540 reviews) | 8.3 (125 reviews) | 7.9 (248 reviews) | 

#### Analytics - Network Monitoring

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Predictive Performance Analytics** | Feature Not Available | 8.0 (24 reviews) | 8.1 (33 reviews) | 
| **Packet & Flow Analysis** | 6.9 (239 reviews) | 7.8 (24 reviews) | 7.9 (33 reviews) | 

#### Security - Network Monitoring

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Encrypted Data Transmission** | Feature Not Available | 8.4 (24 reviews) | 8.5 (34 reviews) | 
| **Zero Trust and Identity Management** | Feature Not Available | 7.8 (24 reviews) | 7.8 (35 reviews) | 
| **Integrated Network Security** | Feature Not Available | 7.9 (24 reviews) | 8.2 (34 reviews) | 

#### Network Performance - Network Monitoring

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Dynamic Network Optimization** | Feature Not Available | 8.2 (24 reviews) | 8.2 (33 reviews) | 
| **Automated Tasks Routing** | Feature Not Available | 8.3 (24 reviews) | 8.1 (34 reviews) | 

#### AI Automation - Network Monitoring

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Feature Not Available | 7.5 (24 reviews) | 7.7 (32 reviews) | 
| **Self-Healing Networks** | Feature Not Available | 7.8 (24 reviews) | 7.4 (32 reviews) | 
| **Predictive Network Maintenance** | Feature Not Available | 7.6 (24 reviews) | 7.4 (32 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 7.8 (25 reviews) | 7.6 (28 reviews) | 
| **Multi-step Planning** | Feature Not Available | 7.8 (25 reviews) | 7.6 (27 reviews) | 
| **Cross-system Integration** | Feature Not Available | 8.2 (24 reviews) | 7.6 (28 reviews) | 
| **Adaptive Learning** | Feature Not Available | 7.8 (23 reviews) | 7.3 (27 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 7.5 (24 reviews) | 7.5 (28 reviews) | 
| **Proactive Assistance** | Feature Not Available | 7.8 (24 reviews) | 7.4 (28 reviews) | 
| **Decision Making** | Feature Not Available | 7.8 (24 reviews) | 7.6 (28 reviews) | 

### Network Traffic Analysis (NTA)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | 8.5/10 | 74 |
| **Atera** | N/A | N/A |

#### Automation

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Metadata Management** | Not enough data | 8.2 (46 reviews) | Not enough data | 
| **Artificial Intelligence & Machine Learning** | Not enough data | 8.0 (45 reviews) | Not enough data | 
| **Response Automation** | Not enough data | 8.4 (52 reviews) | Not enough data | 
| **Continuous Analysis** | Not enough data | 8.4 (55 reviews) | Not enough data | 

#### Functionality

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Multi-Network Capability** | Not enough data | 8.7 (55 reviews) | Not enough data | 
| **Anomaly Detection** | Not enough data | 8.2 (51 reviews) | Not enough data | 
| **Network Visibility** | Not enough data | 8.7 (64 reviews) | Not enough data | 
| **Scalability** | Not enough data | 8.6 (59 reviews) | Not enough data | 

#### Incident Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Incident Logs** | Not enough data | 8.8 (59 reviews) | Not enough data | 
| **Incident Alerts** | Not enough data | 8.8 (60 reviews) | Not enough data | 
| **Incident Reporting** | Not enough data | 8.4 (56 reviews) | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 614 |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Monitoring

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Constant Monitoring** | 9.3 (572 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Timely Alerts** | 9.2 (570 reviews) ✓ Verified | Not enough data | Not enough data | 
| **TIcket Accuracy** | 8.5 (511 reviews) ✓ Verified | Not enough data | Not enough data | 
| **AI Monitoring** | 7.2 (200 reviews) | Not enough data | Not enough data | 

#### Management Tools

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Ticket Assignment** | 8.3 (505 reviews) | Not enough data | Not enough data | 
| **Standardization** | 8.7 (516 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Lifecycle Visualization** | 8.5 (490 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Generative AI

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | Not enough data | 

#### Agentic AI - Incident Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.6 (99 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.5 (97 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.8 (96 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.3 (95 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.2 (95 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.4 (95 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 7.5 (93 reviews) | Not enough data | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | 7.9/10 | 19 |

#### Functionality

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Artificial Intelligence** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | Not enough data | 
| **Systems Monitoring** | Not enough data | Not enough data | 8.3 (6 reviews) | 

#### Issue Resolution

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Root Cause Identification** | Not enough data | Not enough data | 7.0 (5 reviews) | 
| **Proactive Identification** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Resolution Guidance** | Not enough data | Not enough data | 6.9 (6 reviews) | 

#### Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **System Integration** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Alerting** | Not enough data | Not enough data | Feature Not Available | 
| **Reporting** | Not enough data | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | 8.8/10 | 64 |
| **Atera** | N/A | N/A |

#### Visibility

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.8 (60 reviews) | Not enough data | 
| **Alerts and Notifications** | Not enough data | 9.1 (59 reviews) | Not enough data | 
| **Reporting** | Not enough data | 8.5 (59 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Automation** | Not enough data | 8.4 (55 reviews) | Not enough data | 
| **Performance Baseline** | Not enough data | Feature Not Available | Not enough data | 
| **Real-Time Monitoring** | Not enough data | 9.0 (56 reviews) | Not enough data | 

#### Agentic AI - Log Monitoring

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Not enough data | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Not enough data | Feature Not Available | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | Not enough data | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | 8.2/10 | 113 |
| **Atera** | N/A | N/A |

#### Visibility 

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.5 (101 reviews) | Not enough data | 
| **Alerts and Notifications** | Not enough data | 8.8 (102 reviews) | Not enough data | 
| **Reporting** | Not enough data | 8.3 (97 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Multi-Server Management** | Not enough data | 8.6 (87 reviews) | Not enough data | 
| **Automation** | Not enough data | 8.0 (80 reviews) | Not enough data | 
| **Performance Baseline** | Not enough data | 8.3 (90 reviews) | Not enough data | 
| **Real-Time Monitoring** | Not enough data | 8.9 (100 reviews) | Not enough data | 
| **Immediate Alert Notification** | Not enough data | 8.8 (104 reviews) | Not enough data | 
| **Proactive Server Monitoring Software** | Not enough data | 8.4 (93 reviews) | Not enough data | 

#### Cloud environment support

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Server Monitoring For Cloud Deployments** | Not enough data | 8.0 (69 reviews) | Not enough data | 
| **Software Scaling** | Not enough data | 8.1 (71 reviews) | Not enough data | 

#### Agentic AI - Server Monitoring

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (14 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.9 (14 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.0 (14 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 7.5 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.7 (14 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.0 (14 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 7.7 (14 reviews) | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 1309 |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | 7.9/10 | 234 |

#### Asset Inventory

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Hardware Asset Inventory** | 9.0 (1194 reviews) | Not enough data | 8.8 (224 reviews) | 
| **Software Asset Inventory** | 8.9 (1170 reviews) | Not enough data | 8.8 (216 reviews) | 
| **Cloud Asset Inventory** | 7.7 (1025 reviews) | Not enough data | 7.8 (208 reviews) | 
| **Mobile Asset Inventory** | 7.4 (295 reviews) | Not enough data | 7.1 (204 reviews) | 
| **Asset Discovery** | 8.2 (1070 reviews) | Not enough data | 7.9 (213 reviews) | 

#### Generative AI

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 7.2 (193 reviews) | 
| **AI Text Generation** | Feature Not Available | Not enough data | 7.1 (190 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.5 (242 reviews) | Not enough data | 8.1 (29 reviews) | 
| **Multi-step Planning** | 7.3 (227 reviews) | Not enough data | 7.8 (29 reviews) | 
| **Cross-system Integration** | 7.4 (224 reviews) | Not enough data | 8.0 (29 reviews) | 
| **Adaptive Learning** | 7.2 (222 reviews) | Not enough data | 7.6 (29 reviews) | 
| **Natural Language Interaction** | 7.1 (218 reviews) | Not enough data | 7.9 (28 reviews) | 
| **Proactive Assistance** | 7.1 (225 reviews) | Not enough data | 7.9 (29 reviews) | 
| **Decision Making** | 7.1 (222 reviews) | Not enough data | 7.7 (29 reviews) | 

#### Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Central Dashboard** | 9.1 (1161 reviews) | Not enough data | 8.8 (217 reviews) | 
| **Asset Policy Management** | 8.7 (1049 reviews) | Not enough data | 8.1 (207 reviews) | 
| **Risk Management** | 8.1 (1008 reviews) | Not enough data | 7.6 (205 reviews) | 
| **Integrations** | 8.2 (1073 reviews) | Not enough data | 8.0 (212 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | 9.4/10 | 12 |

#### Responses

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 9.8 (8 reviews) | 
| **Route To Human** | Not enough data | Not enough data | 9.0 (8 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 9.1 (9 reviews) | 

#### Automation - AI Agents

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Feature Not Available | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Feature Not Available | 
| **Lead Generation** | Not enough data | Not enough data | Feature Not Available | 
| **Document Processing** | Not enough data | Not enough data | Feature Not Available | 
| **Feedback Collection** | Not enough data | Not enough data | Feature Not Available | 

#### Platform

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 9.6 (8 reviews) | 
| **Integration** | Not enough data | Not enough data | 9.4 (9 reviews) | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 9.3 (7 reviews) | 

#### Autonomy -  AI Agents

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 9.2 (8 reviews) | 
| **Adaptive Responses** | Not enough data | Not enough data | 9.6 (8 reviews) | 
| **Task Execution** | Not enough data | Not enough data | 9.6 (9 reviews) | 
| **Problem Solving** | Not enough data | Not enough data | 9.8 (9 reviews) | 

#### Generative AI

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 9.7 (10 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.6 (9 reviews) | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | 8.9/10 | 76 |
| **Atera** | N/A | N/A |

#### Monitoring

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Performance Baselines** | Not enough data | 8.9 (60 reviews) | Not enough data | 
| **Performance Analysis** | Not enough data | 9.0 (61 reviews) | Not enough data | 
| **Performance Monitoring** | Not enough data | 9.2 (62 reviews) | Not enough data | 
| **AI/ML Assistance** | Not enough data | Feature Not Available | Not enough data | 
| **Multi-System Monitoring** | Not enough data | 9.0 (59 reviews) | Not enough data | 

#### Response

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Dashboards and Visualization** | Not enough data | 8.8 (64 reviews) | Not enough data | 
| **Incident Alerting** | Not enough data | 9.0 (60 reviews) | Not enough data | 
| **Root Cause Analysis (RCA)** | Not enough data | 8.6 (54 reviews) | Not enough data | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Not enough data | Feature Not Available | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | Not enough data | 

#### Performance

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Real User Monitoring (RUM)** | Not enough data | Feature Not Available | Not enough data | 
| **Second by Second Metrics** | Not enough data | Feature Not Available | Not enough data | 

#### Functionality

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Synthetic Monitoring** | Not enough data | Feature Not Available | Not enough data | 
| **Dynamic Transaction Mapping** | Not enough data | Feature Not Available | Not enough data | 
| **Load Balancing** | Not enough data | Feature Not Available | Not enough data | 
| **Cloud Observability** | Not enough data | Feature Not Available | Not enough data | 

### Dark Web Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | 9.5/10 | 21 |
| **Atera** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Monitoring - Deep Web** | Not enough data | 9.7 (15 reviews) | Not enough data | 
| **Monitoring - Dark Web** | Not enough data | 9.2 (15 reviews) | Not enough data | 
| **Analysis** | Not enough data | 9.6 (16 reviews) | Not enough data | 
| **Ticketing** | Not enough data | 9.2 (15 reviews) | Not enough data | 
| **Simple Search** | Not enough data | 9.6 (16 reviews) | Not enough data | 
| **Leak Source** | Not enough data | Feature Not Available | Not enough data | 
| **Centralized Dashboard** | Not enough data | 9.6 (16 reviews) | Not enough data | 
| **Real-Time Alerts** | Not enough data | 9.6 (16 reviews) | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.4/10 | 2023 |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | 7.8/10 | 474 |

#### Administration

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Screen Sharing** | 9.2 (1736 reviews) | Not enough data | 8.7 (441 reviews) | 
| **File Sharing** | 8.7 (1618 reviews) | Not enough data | 8.4 (437 reviews) | 
| **Session Recording** | 7.8 (1423 reviews) | Not enough data | 7.3 (382 reviews) | 
| **Unattended Remote Access** | 9.2 (1744 reviews) | Not enough data | 8.9 (445 reviews) | 
| **Multi - Session Handling** | 8.9 (1537 reviews) | Not enough data | 8.2 (421 reviews) | 
| **Multi-Monitor Support** | 8.8 (1599 reviews) | Not enough data | 8.2 (440 reviews) | 

#### Maintenance

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Remote Reboot** | 9.2 (1758 reviews) | Not enough data | 8.9 (441 reviews) | 
| **Remote Printing** | 7.7 (1336 reviews) | Not enough data | 7.8 (390 reviews) | 

#### Communication 

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Text Chat** | 8.0 (1436 reviews) | Not enough data | Feature Not Available | 
| **VoIP** | Feature Not Available | Not enough data | 6.1 (363 reviews) | 
| **Video Conference Call** | Feature Not Available | Not enough data | 6.1 (356 reviews) | 
| **Screen Annotations** | 7.2 (1304 reviews) | Not enough data | 6.9 (367 reviews) | 

#### Security

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Data Encryption** | 8.3 (1357 reviews) | Not enough data | 7.7 (379 reviews) | 
| **Compliance** | 8.4 (1393 reviews) | Not enough data | 8.0 (388 reviews) | 

#### Device Support

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Mobile Device Access** | 7.6 (1365 reviews) | Not enough data | 7.4 (390 reviews) | 
| **Multi-Platform Support** | 8.4 (1470 reviews) | Not enough data | 8.2 (396 reviews) | 
| **Cross-Platform** | 8.4 (1439 reviews) | Not enough data | 8.2 (392 reviews) | 

#### Performance

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Reporting** | 8.2 (1540 reviews) | Not enough data | 8.3 (425 reviews) | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 364 |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Functionality 

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Incremental Backup** | 8.9 (335 reviews) | Not enough data | Not enough data | 
| **OS Boot Recovery** | 7.9 (296 reviews) | Not enough data | Not enough data | 
| **Bootable Disk** | 8.1 (299 reviews) | Not enough data | Not enough data | 
| **Online Restore** | 8.6 (323 reviews) | Not enough data | Not enough data | 

#### Performance

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Multiple Backup Versions** | 8.8 (321 reviews) | Not enough data | Not enough data | 
| **Unlimited Backup** | 8.6 (308 reviews) | Not enough data | Not enough data | 
| **Deduplication** | Feature Not Available | Not enough data | Not enough data | 
| **Lag Free Operation** | 8.6 (310 reviews) | Not enough data | Not enough data | 

#### Agentic AI - PC Backup

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.2 (92 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.2 (91 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 6.9 (89 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 7.1 (90 reviews) | Not enough data | Not enough data | 

### Network Management Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | 8.0/10 | 38 |
| **Atera** | N/A | N/A |

#### Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Network Automation** | Not enough data | 8.7 (31 reviews) | Not enough data | 
| **Network Traffic Analyzer** | Not enough data | 8.9 (32 reviews) | Not enough data | 
| **User Provisioning** | Not enough data | 8.8 (30 reviews) | Not enough data | 
| **Network Analytics** | Not enough data | 8.7 (32 reviews) | Not enough data | 
| **Resource Maintenance** | Not enough data | 8.9 (33 reviews) | Not enough data | 

#### Monitoring

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Network Monitoring** | Not enough data | 8.8 (33 reviews) | Not enough data | 
| **Network Discovery** | Not enough data | 8.7 (33 reviews) | Not enough data | 
| **Network Asset Mapping** | Not enough data | 8.7 (33 reviews) | Not enough data | 

#### Support

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Real-time alerting** | Not enough data | 8.9 (32 reviews) | Not enough data | 
| **Hybrid Infrastructure Support** | Not enough data | 8.2 (32 reviews) | Not enough data | 
| **API Integration** | Not enough data | 8.4 (32 reviews) | Not enough data | 

#### Agentic AI - Network Management Tools

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (5 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 6.7 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 6.7 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.0 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.3 (5 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 7.0 (5 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | 7.2/10 | 286 |

#### Generative AI

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 7.2 (281 reviews) | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 255 |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Search and Indexing** | 8.4 (224 reviews) | Not enough data | Not enough data | 
| **Version Control** | 8.4 (222 reviews) | Not enough data | Not enough data | 
| **Access and Permissions** | 8.8 (225 reviews) | Not enough data | Not enough data | 

#### Operations - IT Documentation

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Integrations** | 8.4 (226 reviews) | Not enough data | Not enough data | 
| **Automation** | 8.9 (241 reviews) | Not enough data | Not enough data | 
| **Reporting** | 8.4 (227 reviews) | Not enough data | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | 7.7/10 | 15 |

#### Automation - AI IT Agents

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Document Processing** | Not enough data | Not enough data | 8.2 (10 reviews) | 
| **Feedback Collection** | Not enough data | Not enough data | 7.8 (10 reviews) | 

#### Autonomy - AI IT Agents

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | 7.8 (10 reviews) | 
| **Task Execution** | Not enough data | Not enough data | 7.7 (10 reviews) | 
| **Independent Decision Making** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Problem Solving** | Not enough data | Not enough data | 8.3 (10 reviews) | 

#### IT Ticket Management - AI IT Agents

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | 8.2 (10 reviews) | 
| **SLA Monitoring** | Not enough data | Not enough data | Feature Not Available | 
| **Ticket Categorization** | Not enough data | Not enough data | Feature Not Available | 
| **Ticket Assignment** | Not enough data | Not enough data | 7.4 (11 reviews) | 
| **Automated Ticket Creation** | Not enough data | Not enough data | 7.5 (10 reviews) | 

#### IT Support Automation - AI IT Agents

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Workflow Automation** | Not enough data | Not enough data | 8.3 (13 reviews) | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | 7.9 (11 reviews) | 
| **User Self-Service Assistance** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Proactive Issue Detection** | Not enough data | Not enough data | 7.8 (10 reviews) | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 143 |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Behavioral Analysis** | 7.2 (67 reviews) | Not enough data | Feature Not Available | 
| **Adaptive** | 7.4 (70 reviews) | Not enough data | Feature Not Available | 
| **Predictive** | 7.4 (68 reviews) | Not enough data | Feature Not Available | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Patch Management** | 9.0 (130 reviews) | Not enough data | Feature Not Available | 
| **Oversees** | 8.3 (78 reviews) | Not enough data | Feature Not Available | 
| **Self-Healing** | 8.1 (80 reviews) | Not enough data | Not enough data | 
| **Centralized Dashboard** | 9.1 (117 reviews) | Not enough data | Feature Not Available | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | 8.2/10 | 232 |

#### Incident Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Automate Ticket Routing** | Not enough data | Not enough data | 8.4 (210 reviews) | 
| **Ticket Prioritization** | Not enough data | Not enough data | 8.5 (213 reviews) | 
| **Ticket Notifications** | Not enough data | Not enough data | 8.8 (206 reviews) | 
| **Knowledge Base** | Not enough data | Not enough data | 8.3 (211 reviews) | 
| **Knowledge Base/Ticket Integration** | Not enough data | Not enough data | 8.2 (203 reviews) | 

#### Reporting

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Dashboards** | Not enough data | Not enough data | 8.6 (211 reviews) | 
| **Time Tracking** | Not enough data | Not enough data | 8.4 (208 reviews) | 
| **Surveys** | Not enough data | Not enough data | 7.8 (201 reviews) | 

#### Access & Usability

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Mobile** | Not enough data | Not enough data | 7.4 (207 reviews) | 
| **Self Service** | Not enough data | Not enough data | 8.5 (204 reviews) | 
| **Active Directory** | Not enough data | Not enough data | 8.0 (201 reviews) | 
| **Multi-Channel Access** | Not enough data | Not enough data | 8.3 (197 reviews) | 

#### Agentic AI - Service Desk

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.4 (26 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.1 (26 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (25 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.0 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.9 (26 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.6 (26 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.9 (26 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | N/A | N/A |

#### System Control

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Device Control** | Not enough data | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | Not enough data | 

#### Security Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | Not enough data | 

#### Reporting

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 677 |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Regulation Compliant** | 8.6 (465 reviews) | Not enough data | Not enough data | 

#### Operating System

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Multi-Systems Support** | 9.3 (639 reviews) | Not enough data | Not enough data | 
| **Apple Support** | 8.2 (584 reviews) | Not enough data | Not enough data | 
| **Android Support** | 8.5 (554 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Applicatons Management** | 8.7 (571 reviews) | Not enough data | Not enough data | 
| **Applications Consolidation** | 8.4 (501 reviews) | Not enough data | Not enough data | 
| **Whitelist** | 8.4 (498 reviews) | Not enough data | Not enough data | 
| **Blacklist** | 8.3 (492 reviews) | Not enough data | Not enough data | 
| **Usage Information** | 8.5 (509 reviews) | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Remote Wipe** | 8.6 (507 reviews) | Not enough data | Not enough data | 
| **Security** | 8.7 (520 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (150 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.6 (143 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.8 (147 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.7 (143 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.7 (139 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.7 (145 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 7.7 (142 reviews) | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Knowledge Base

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 1011 |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | 8.4/10 | 87 |

#### Analysis

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Threat Detection** | 8.2 (779 reviews) | Not enough data | 8.2 (77 reviews) | 

#### Platform

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Unified Communications Platform** | 7.9 (723 reviews) | Not enough data | 7.8 (78 reviews) | 
| **Remote Access** | 9.2 (921 reviews) | Not enough data | 8.8 (82 reviews) | 
| **ITIL Policy Compliance** | 8.3 (700 reviews) | Not enough data | 8.1 (77 reviews) | 
| **Asset Tracking** | 8.6 (792 reviews) | Not enough data | 8.3 (82 reviews) | 
| **IT Knowledge Management** | 8.4 (747 reviews) | Not enough data | 8.5 (81 reviews) | 

#### Security

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Endpoint Protection** | 8.8 (812 reviews) | Not enough data | 8.3 (81 reviews) | 
| **Patch Management** | 9.2 (925 reviews) | Not enough data | 8.9 (84 reviews) | 
| **Disaster Recovery** | 7.7 (690 reviews) | Not enough data | 7.4 (79 reviews) | 
| **Service Management** | 8.8 (755 reviews) | Not enough data | 8.2 (80 reviews) | 
| **Workflow Management** | 8.2 (707 reviews) | Not enough data | 8.1 (77 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.6 (175 reviews) | Not enough data | 8.5 (12 reviews) | 
| **Multi-step Planning** | 7.3 (157 reviews) | Not enough data | 8.6 (12 reviews) | 
| **Cross-system Integration** | 7.4 (161 reviews) | Not enough data | 8.3 (12 reviews) | 
| **Adaptive Learning** | 7.0 (155 reviews) | Not enough data | 8.6 (12 reviews) | 
| **Natural Language Interaction** | 7.0 (153 reviews) | Not enough data | 8.3 (12 reviews) | 
| **Proactive Assistance** | 7.1 (158 reviews) | Not enough data | 8.9 (12 reviews) | 
| **Decision Making** | 7.0 (154 reviews) | Not enough data | 8.6 (12 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Progress WhatsUp Gold** | N/A | N/A |
| **Atera** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Network Monitoring Software](https://www.g2.com/categories/network-monitoring)

**Unique to NinjaOne (15):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Patch Management Software](https://www.g2.com/categories/patch-management), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Incident Management Software](https://www.g2.com/categories/incident-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to Progress WhatsUp Gold (7):** [Dark Web Monitoring Tools](https://www.g2.com/categories/dark-web-monitoring), [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [Network Traffic Analysis (NTA) Software](https://www.g2.com/categories/network-traffic-analysis-nta), [Network Automation Tools](https://www.g2.com/categories/network-automation-tools), [Network Management Tools](https://www.g2.com/categories/network-management-tools), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)

**Unique to Atera (14):** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)


---
## Reviewer Demographics

### By Company Size

| Segment | NinjaOne | Progress WhatsUp Gold | Atera | 
|---|---|---|---|
| **Small-Business** | 43.5% | 19.5% | 58.0% | 
| **Mid-Market** | 49.0% | 55.9% | 32.2% | 
| **Enterprise** | 7.6% | 24.6% | 9.7% | 

### By Industry

#### NinjaOne

- **Information Technology and Services:** 26.9%
- **Computer & Network Security:** 13.5%
- **Hospital & Health Care:** 4.0%
- **Manufacturing:** 3.5%
- **Computer Software:** 2.8%
- **Construction:** 2.5%
- **Retail:** 2.3%
- **Financial Services:** 2.2%
- **Consulting:** 1.9%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.8%

#### Progress WhatsUp Gold

- **Information Technology and Services:** 13.4%
- **Hospital & Health Care:** 5.4%
- **Education Management:** 5.1%
- **Higher Education:** 4.3%
- **Financial Services:** 4.3%
- **Utilities:** 4.0%
- **Computer & Network Security:** 3.8%
- **Non-Profit Organization Management:** 3.5%
- **Government Administration:** 3.2%
- **Banking:** 3.2%
- **Other:** 49.9%

#### Atera

- **Information Technology and Services:** 29.9%
- **Computer & Network Security:** 12.0%
- **Manufacturing:** 3.5%
- **Consumer Services:** 3.4%
- **Hospital & Health Care:** 2.9%
- **Telecommunications:** 2.9%
- **Consulting:** 2.5%
- **Automotive:** 2.4%
- **Construction:** 2.1%
- **Computer Software:** 1.9%
- **Other:** 36.5%

---
## Alternatives

### Alternatives to NinjaOne

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3958 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1040 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (230 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1348 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1097 reviews)

### Alternatives to Progress WhatsUp Gold

- [ManageEngine OpManager](https://www.g2.com/products/manageengine-opmanager/reviews) — 4.5/5 stars (191 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) — 4.7/5 stars (209 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [Zabbix](https://www.g2.com/products/zabbix/reviews) — 4.4/5 stars (208 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (293 reviews)
- [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (836 reviews)
- [Auvik](https://www.g2.com/products/auvik-networks/reviews) — 4.5/5 stars (380 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (583 reviews)

### Alternatives to Atera

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3958 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1040 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1097 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)

---
## Top Discussions

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."
- Title: [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) — 2 comments, 1 upvote
  > **Top comment:** "They are in the process of adding full Mac integration. Basic services like AV, Splashtop support and some monitoring work, properly."

### Progress WhatsUp Gold

- Title: [What is WhatsUp Gold monitoring tool?](https://www.g2.com/discussions/what-is-whatsup-gold-monitoring-tool) — 1 comment
  > **Top comment:** "Progress WhatsUp Gold is a network monitoring and management software designed to help IT professionals keep track of their network's performance,..."
- Title: [What is the best option for reporting to cell phones without paying for some of the SMS services needed for this? What is the best option to make sure we don't get alot of alerts that are basically white noise.](https://www.g2.com/discussions/51781-what-is-the-best-option-for-reporting-to-cell-phones-without-paying-for-some-of-the-sms-services-needed-for-this-what-is-the-best-option-to-make-sure-we-don-t-get-alot-of-alerts-that-are-basically-white-noise) — 1 comment, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."
- Title: [Can we monitor F5 load balancer and VPN Tunnels through WhatsUp Gold tool?](https://www.g2.com/discussions/14731-can-we-monitor-f5-load-balancer-and-vpn-tunnels-through-whatsup-gold-tool) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can monitor anything the device could populate data about. Note that, directly out of the box there are no built-in F5 specific monitors. However,..."

### Atera

- Title: [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) — 1 comment
  > **Top comment:** "Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your..."
- Title: [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) — 1 comment
  > **Top comment:** "Atera"
- Title: [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) — 1 comment
  > **Top comment:** "Remote Monitoring & Management
RMM is a term used to describe systems that can track remote computers' health and manage them. Atera is one of these systems."
- Title: [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) — 1 comment
  > **Top comment:** "Atera is a simple Remote Monitoring & Management software designed for MSPs(Managed Service Providers) & IT professionals. We combine RMM & PSA(Professional..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ninjaone-vs-progress-whatsup-gold-vs-atera)