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At a Glance
Market Segments
Mid-Market (49.6% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
Free
NinjaOne
Star Rating
(3,213)4.7 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOnePandora FMS
Star Rating
(223)4.6 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pandora FMS excels in Automation with a perfect score of 10.0, highlighting its ability to automate complex tasks seamlessly, while NinjaOne falls short with a score of 8.9, indicating less robust automation capabilities.
- Reviewers mention that Pandora FMS offers superior Reports & Analytics features, scoring 9.7, which allows for in-depth data analysis and visualization, whereas NinjaOne's score of 8.1 suggests a more basic reporting functionality.
- G2 users note that the Ticketing System in Pandora FMS is highly rated at 9.7, providing an efficient way to manage support requests, while NinjaOne's score of 7.7 indicates a less effective ticketing solution.
- Users on G2 highlight that Pandora FMS provides excellent Performance Monitoring with a score of 9.5, allowing for real-time insights into system performance, compared to NinjaOne's score of 8.8, which may not offer the same level of detail.
- Reviewers say that the Quality of Support for Pandora FMS is rated at 9.0, with many users praising the responsiveness and helpfulness of the support team, while NinjaOne's score of 9.2 is good but does not match the level of satisfaction reported for Pandora FMS.
- Users report that Pandora FMS shines in Change Management with a score of 9.2, indicating a strong capability to manage changes effectively, while NinjaOne's score of 8.2 suggests it may struggle in this area, leading to potential challenges during updates or modifications.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availablePandora FMS
FREE
Free
Limited to 50 agents/ 600 modules
- Standard 8x5 technical support (Optional)
- Professional Services (Optional)
- Professional certification (Optional)
Free Trial
NinjaOne
Free Trial is available
Pandora FMS
Free Trial is available
Ratings
Meets Requirements
9.1
3,039
9.3
213
Ease of Use
9.1
3,073
9.1
213
Ease of Setup
9.2
2,872
9.1
177
Ease of Admin
9.2
2,748
8.5
73
Quality of Support
9.2
2,918
9.1
210
Has the product been a good partner in doing business?
9.5
2,684
9.0
68
Product Direction (% positive)
9.7
3,023
9.8
211
Features by Category
Ticket and Case Management
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
8.9
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Generative AI
Not enough data
10.0
6
Not enough data
10.0
6
Agentic AI - Help Desk
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Communication Channels
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Platform
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
10.0
6
Administration
8.2
654
9.2
6
8.7
672
9.2
6
8.2
674
9.7
6
Service Desk
8.0
665
8.9
6
7.8
654
8.9
6
7.7
632
9.4
6
Management
8.3
617
10.0
5
9.0
624
9.7
5
8.7
602
10.0
5
8.8
598
10.0
5
8.4
581
10.0
5
Functionality
7.5
604
9.7
6
8.5
612
9.2
6
8.8
632
9.4
6
8.9
631
10.0
5
Agentic AI - IT Service Management (ITSM) Tools
6.9
175
Not enough data
6.8
173
Not enough data
6.9
171
Not enough data
6.7
172
Not enough data
6.7
171
Not enough data
6.7
169
Not enough data
6.8
168
Not enough data
Compatibility
8.8
310
Not enough data
8.0
286
Not enough data
8.3
287
Not enough data
8.2
276
Not enough data
Management
Feature Not Available
Not enough data
8.3
287
Not enough data
8.6
290
Not enough data
8.8
304
Not enough data
9.2
304
Not enough data
Compliance
8.7
283
Not enough data
8.4
276
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.2
63
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.3
64
Not enough data
7.3
64
Not enough data
7.4
64
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
338
Not enough data
9.0
353
Not enough data
8.5
342
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
347
Not enough data
8.6
337
Not enough data
8.3
328
Not enough data
Management
8.2
327
Not enough data
8.8
329
Not enough data
8.7
330
Not enough data
Agentic AI - Online Backup
7.5
74
Not enough data
7.3
73
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.2
72
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.2
1952
|
Verified
9.7
10
8.5
467
Not enough data
8.1
447
Not enough data
Monitoring and Management
9.3
1939
|
Verified
9.8
10
8.4
1832
9.5
10
8.6
1887
|
Verified
9.8
10
8.9
1935
|
Verified
9.8
10
8.2
451
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.4
441
Not enough data
Service Management
9.1
1859
|
Verified
9.8
10
8.0
435
Not enough data
7.2
426
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
468
10.0
6
7.0
466
10.0
6
7.1
460
10.0
6
6.9
455
10.0
6
6.8
456
10.0
6
6.9
452
10.0
6
7.0
449
10.0
6
Functionality
Not enough data
9.9
14
Not enough data
10.0
14
Not enough data
10.0
14
Not enough data
10.0
14
Not enough data
10.0
14
Not enough data
9.6
14
Agentic AI - Database Monitoring
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.8
7
Scope
8.7
411
Not enough data
8.8
420
Not enough data
Security
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Not enough data
Management
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
399
Not enough data
7.8
372
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Not enough data
Functionality
8.8
652
9.5
117
8.9
669
9.5
118
8.0
614
Feature Not Available
8.7
609
9.4
113
Monitoring - Network Monitoring
7.5
250
9.4
9
7.7
252
9.8
9
8.2
252
9.8
9
Management
8.2
571
9.2
113
8.2
580
9.4
116
7.6
537
9.1
105
Analytics - Network Monitoring
7.0
241
9.8
9
6.9
239
9.3
9
Security - Network Monitoring
7.7
243
9.6
9
7.2
240
9.3
9
7.0
241
9.8
9
Network Performance - Network Monitoring
6.9
242
9.8
9
7.3
241
9.8
9
AI Automation - Network Monitoring
6.4
231
9.6
9
6.3
231
9.6
9
6.4
230
9.8
9
Agentic AI - Network Monitoring
6.5
125
9.8
9
6.5
124
9.8
9
6.5
125
9.6
9
6.6
123
9.8
9
6.4
122
9.8
9
6.5
123
9.8
9
6.4
123
9.8
9
Monitoring
Not enough data
9.6
76
Not enough data
9.4
76
Not enough data
9.3
74
Not enough data
9.5
76
Not enough data
Not enough data
Administration
Not enough data
9.4
76
Not enough data
9.4
73
Not enough data
9.4
72
Not enough data
Not enough data
Analysis
Not enough data
9.3
75
Not enough data
9.4
75
Not enough data
9.3
73
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.2
552
|
Verified
Not enough data
9.2
550
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
197
Not enough data
Management Tools
8.2
492
Not enough data
8.6
507
|
Verified
Not enough data
8.5
488
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Not enough data
Visibility
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
9.8
8
Monitoring and Management
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
9.8
8
Not enough data
10.0
8
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.2
63
Not enough data
9.2
64
Not enough data
9.1
62
Monitoring and Management
Not enough data
9.0
62
Not enough data
9.1
60
Not enough data
9.2
62
Agentic AI - Log Monitoring
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Visibility
Not enough data
9.1
99
Not enough data
9.5
101
Not enough data
9.1
101
Monitoring and Management
Not enough data
9.3
94
Not enough data
9.1
97
Not enough data
9.2
98
Not enough data
9.5
101
Not enough data
9.5
99
Not enough data
9.3
94
Cloud environment support
Not enough data
9.5
80
Not enough data
9.3
87
Agentic AI - Server Monitoring
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.6
8
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Functionality
Not enough data
9.2
122
Not enough data
9.1
118
Not enough data
9.2
117
Not enough data
9.0
102
Management
Not enough data
9.0
105
Not enough data
9.0
124
Not enough data
9.1
121
Not enough data
9.3
122
Agentic AI - Enterprise Monitoring
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.4
9
Asset Inventory
8.9
1125
Not enough data
8.8
1116
Not enough data
7.7
1023
Not enough data
Feature Not Available
Not enough data
8.1
1050
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.3
228
Not enough data
7.2
225
Not enough data
7.4
223
Not enough data
7.1
220
Not enough data
7.1
219
Not enough data
7.0
221
Not enough data
7.0
219
Not enough data
Management
9.1
1080
Not enough data
8.7
1028
Not enough data
8.0
995
Not enough data
8.1
1020
Not enough data
Monitoring
Not enough data
9.2
72
Not enough data
9.3
73
Not enough data
9.5
75
Not enough data
9.0
69
Not enough data
9.4
73
Response
Not enough data
9.1
74
Not enough data
9.2
72
Not enough data
9.0
65
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
9.3
67
Not enough data
9.1
65
Not enough data
9.2
69
Not enough data
9.4
67
Administration
9.2
1553
Not enough data
8.7
1512
Not enough data
7.8
1415
Not enough data
9.1
1550
Not enough data
8.9
1476
Not enough data
8.8
1510
Not enough data
Maintenance
9.1
1540
Not enough data
7.7
1330
Not enough data
Communication
7.9
1377
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1303
Not enough data
Security
8.3
1344
Not enough data
8.4
1373
Not enough data
Device Support
7.6
1339
Not enough data
8.4
1408
Not enough data
8.4
1395
Not enough data
Performance
8.2
1463
Not enough data
Functionality
8.8
321
Not enough data
7.9
293
Not enough data
8.0
297
Not enough data
8.5
309
Not enough data
Performance
8.8
316
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
8.6
306
Not enough data
Agentic AI - PC Backup
7.2
90
Not enough data
7.1
90
Not enough data
6.9
89
Not enough data
7.1
89
Not enough data
Generative AI
Feature Not Available
Not enough data
Generative AI
Not enough data
9.5
10
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
8.4
223
Not enough data
8.3
222
Not enough data
8.7
223
Not enough data
Operations - IT Documentation
8.3
220
Not enough data
8.7
221
Not enough data
8.3
223
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
7.2
64
Not enough data
7.2
65
Not enough data
7.2
64
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.6
75
Not enough data
8.1
72
Not enough data
7.8
68
Not enough data
8.8
75
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Network Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
431
Not enough data
Operating System
9.1
476
Not enough data
8.0
468
Not enough data
8.2
455
Not enough data
Management
8.5
460
Not enough data
8.2
438
Not enough data
8.2
436
Not enough data
8.1
437
Not enough data
8.3
438
Not enough data
Security
8.5
445
Not enough data
8.5
442
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.0
704
Not enough data
Platform
7.8
691
Not enough data
9.0
715
Not enough data
8.2
675
Not enough data
8.4
708
Not enough data
8.2
691
Not enough data
Security
8.6
706
Not enough data
9.1
720
Not enough data
7.6
665
Not enough data
8.6
689
Not enough data
8.1
669
Not enough data
Agentic AI - Enterprise IT Management
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Not enough data
Administration
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
9.7
5
Platform
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Security
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Categories
Categories
Shared Categories
NinjaOne and Pandora FMS are categorized as Network Monitoring, IT Service Management (ITSM) Tools, and Remote Monitoring & Management (RMM)
Unique Categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Incident Management, Autonomous Endpoint Management (AEM), and IT Documentation
Pandora FMS is categorized as Observability Software, Enterprise Monitoring, Server Monitoring, Log Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), Database Monitoring, Hardware Monitoring, Help Desk, IT Alerting, Remote Desktop, and Security Information and Event Management (SIEM)
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pandora FMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.8%
Computer & Network Security
12.9%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.3%
Information Technology and Services
16.1%
Telecommunications
12.8%
Consumer Services
6.9%
Computer Software
6.4%
Accounting
4.6%
Other
53.2%
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting.
It also integrates...Read more
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