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Compare NinjaOne and Paessler PRTG 
Featured Products
At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Mid-Market (57.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 10000 Sensors Per Year
NinjaOne
Star Rating
(3,241)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOnePaessler PRTG
Star Rating
(178)4.7 out of 5
Market Segments
Mid-Market (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, reflected in its significantly higher G2 Score of 85.9 compared to Paessler PRTG's 63.46. Users appreciate NinjaOne's versatility, noting its ability to handle various tasks from device management to application management seamlessly.
- According to verified reviews, both products have received a solid star rating of 4.7, indicating that users find them generally effective. However, NinjaOne's larger volume of reviews (over 3,000) suggests a more robust user experience, providing a more reliable insight into its performance.
- Users say that Paessler PRTG shines in its alerting capabilities, with many praising the instant alerts for failing servers. This feature has been highlighted as a critical asset for maintaining server health, making it easier for teams to respond quickly to issues.
- Reviewers mention that NinjaOne's ease of use and deployment is a standout feature, with many users finding it very reliable. The remote screen sharing quality has also been positively noted, enhancing the overall user experience for remote support tasks.
- G2 reviewers highlight that Paessler PRTG offers a user-friendly setup process, which is particularly beneficial for teams looking to get started quickly. Users appreciate the intuitive onboarding wizard that simplifies the initial configuration, making it accessible even for those less technically inclined.
- According to recent feedback, NinjaOne's continuous updates and AI-driven features, such as patch management, have made it a favorite among users who value ongoing improvements and innovation. This commitment to enhancing functionality keeps users engaged and satisfied with the product's evolution.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availablePaessler PRTG
Free Trial
Free Trial
10000 Sensors Per Year
30 Day Full Access Free Trial
100% Free. No Credit Card Required
Free Version After the Trial
- Free Full Features for 30 days
Free Trial
NinjaOne
Free Trial is available
Paessler PRTG
Free Trial is available
Ratings
Meets Requirements
9.1
3,047
9.3
154
Ease of Use
9.1
3,081
9.0
154
Ease of Setup
9.2
2,877
8.8
136
Ease of Admin
9.2
2,755
8.7
104
Quality of Support
9.2
2,922
8.7
141
Has the product been a good partner in doing business?
9.5
2,690
8.6
96
Product Direction (% positive)
9.7
3,031
9.0
145
Features by Category
Administration
8.2
648
Not enough data
8.7
667
Not enough data
8.2
669
Not enough data
Service Desk
8.0
660
Not enough data
7.8
648
Not enough data
7.7
626
Not enough data
Management
8.3
613
Not enough data
9.0
618
Not enough data
8.7
596
Not enough data
8.8
595
Not enough data
8.4
576
Not enough data
Functionality
7.5
600
Not enough data
8.5
606
Not enough data
8.8
629
Not enough data
8.9
629
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.0
172
Not enough data
6.8
170
Not enough data
6.9
168
Not enough data
6.8
169
Not enough data
6.7
168
Not enough data
6.8
166
Not enough data
6.8
165
Not enough data
Compatibility
8.8
306
Not enough data
8.1
282
Not enough data
8.3
285
Not enough data
8.2
272
Not enough data
Management
Feature Not Available
Not enough data
8.3
284
Not enough data
8.6
287
Not enough data
8.8
301
Not enough data
9.2
302
Not enough data
Compliance
8.7
280
Not enough data
8.4
273
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.2
62
Not enough data
7.2
62
Not enough data
7.6
63
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
63
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
334
Not enough data
9.0
350
Not enough data
8.5
338
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
343
Not enough data
8.6
334
Not enough data
8.3
324
Not enough data
Management
8.2
323
Not enough data
8.8
325
Not enough data
8.7
326
Not enough data
Agentic AI - Online Backup
7.5
73
Not enough data
7.3
71
Not enough data
7.3
70
Not enough data
7.3
70
Not enough data
7.3
70
Not enough data
7.2
70
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.2
1947
|
Verified
Not enough data
8.5
466
Not enough data
8.2
437
Not enough data
Monitoring and Management
9.3
1937
|
Verified
Not enough data
8.4
1817
Not enough data
8.6
1874
|
Verified
Not enough data
9.0
1935
|
Verified
Not enough data
8.3
442
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.5
436
Not enough data
Service Management
9.1
1859
|
Verified
Not enough data
8.0
426
Not enough data
7.2
423
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.3
462
Not enough data
7.0
458
Not enough data
7.2
453
Not enough data
6.9
447
Not enough data
6.8
448
Not enough data
6.9
445
Not enough data
7.0
442
Not enough data
Functionality
Not enough data
9.5
30
Not enough data
9.6
31
Not enough data
8.8
30
Not enough data
8.8
30
Not enough data
8.6
30
Not enough data
8.8
30
Agentic AI - Database Monitoring
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Scope
8.7
407
Not enough data
8.8
417
Not enough data
Security
8.5
412
Not enough data
8.3
385
Not enough data
7.4
376
Not enough data
Management
8.8
404
Not enough data
8.6
401
Not enough data
8.7
393
Not enough data
8.7
395
Not enough data
7.8
370
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Not enough data
Functionality
8.8
651
9.3
75
8.9
669
9.2
74
8.0
612
7.9
71
8.8
607
9.1
69
Monitoring - Network Monitoring
7.5
248
8.6
38
7.7
250
8.4
40
8.3
253
9.0
41
Management
8.2
568
8.9
68
8.2
577
8.8
70
7.6
535
8.0
67
Analytics - Network Monitoring
7.1
239
7.7
38
6.9
237
7.5
38
Security - Network Monitoring
7.7
242
8.2
38
7.2
238
7.6
37
7.1
239
7.1
38
Network Performance - Network Monitoring
6.9
240
7.5
38
7.4
240
7.1
38
AI Automation - Network Monitoring
6.4
229
5.7
37
6.3
229
5.5
37
6.4
228
5.8
37
Agentic AI - Network Monitoring
6.6
125
7.8
9
6.5
123
8.3
9
6.7
125
8.0
9
6.6
122
7.8
9
6.4
121
7.4
9
6.6
122
8.3
9
6.5
122
8.8
8
Monitoring
Not enough data
8.8
27
Not enough data
8.0
25
Not enough data
7.8
24
Not enough data
9.0
26
Not enough data
Not enough data
Administration
Not enough data
8.6
27
Not enough data
7.5
24
Not enough data
6.9
25
Not enough data
Not enough data
Analysis
Not enough data
8.4
27
Not enough data
8.6
26
Not enough data
7.1
24
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.2
549
|
Verified
Not enough data
9.2
547
|
Verified
Not enough data
8.5
501
|
Verified
Not enough data
7.1
196
Not enough data
Management Tools
8.2
491
Not enough data
8.6
505
|
Verified
Not enough data
8.5
486
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
95
Not enough data
7.7
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Not enough data
Visibility
Not enough data
8.8
55
Not enough data
9.2
54
Not enough data
8.7
52
Monitoring and Management
Not enough data
8.5
52
Not enough data
8.0
50
Not enough data
8.2
50
Not enough data
9.1
54
Agentic AI - Hardware Monitoring
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
7.3
5
Visibility
Not enough data
9.1
56
Not enough data
9.3
56
Not enough data
8.9
54
Monitoring and Management
Not enough data
8.9
54
Not enough data
8.0
51
Not enough data
8.5
53
Not enough data
9.3
56
Not enough data
9.1
49
Not enough data
8.6
48
Cloud environment support
Not enough data
8.3
41
Not enough data
8.3
43
Agentic AI - Server Monitoring
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Functionality
Not enough data
9.3
58
Not enough data
8.9
57
Not enough data
8.8
55
Not enough data
7.3
52
Management
Not enough data
8.9
57
Not enough data
9.2
56
Not enough data
9.1
55
Not enough data
9.3
59
Agentic AI - Enterprise Monitoring
Not enough data
9.1
24
Not enough data
9.1
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.3
25
Not enough data
9.1
24
Asset Inventory
8.9
1115
Not enough data
8.8
1105
Not enough data
7.7
1011
Not enough data
Feature Not Available
Not enough data
8.2
1037
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.4
224
Not enough data
7.2
221
Not enough data
7.4
219
Not enough data
7.1
216
Not enough data
7.1
215
Not enough data
7.1
217
Not enough data
7.1
215
Not enough data
Management
9.1
1068
Not enough data
8.7
1015
Not enough data
8.1
983
Not enough data
8.2
1014
Not enough data
Monitoring
Not enough data
9.2
20
Not enough data
8.8
20
Not enough data
9.3
20
Not enough data
6.8
20
Not enough data
9.3
21
Response
Not enough data
9.3
21
Not enough data
9.0
21
Not enough data
8.4
20
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.6
22
Not enough data
8.3
22
Functionality
Not enough data
8.6
22
Not enough data
8.8
22
Not enough data
8.3
22
Not enough data
8.3
23
Administration
9.2
1544
Not enough data
8.7
1500
Not enough data
7.8
1404
Not enough data
9.1
1541
Not enough data
8.9
1464
Not enough data
8.8
1498
Not enough data
Maintenance
9.1
1529
Not enough data
7.7
1318
Not enough data
Communication
7.9
1365
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1289
Not enough data
Security
8.3
1332
Not enough data
8.4
1361
Not enough data
Device Support
7.6
1325
Not enough data
8.4
1399
Not enough data
8.4
1385
Not enough data
Performance
8.2
1455
Not enough data
Functionality
8.8
317
Not enough data
7.9
289
Not enough data
8.0
293
Not enough data
8.6
305
Not enough data
Performance
8.8
312
Not enough data
8.5
299
Not enough data
Feature Not Available
Not enough data
8.6
303
Not enough data
Agentic AI - PC Backup
7.1
87
Not enough data
7.1
87
Not enough data
6.9
86
Not enough data
7.0
86
Not enough data
Generative AI
Feature Not Available
Not enough data
Management and Discovery - IT Documentation
8.4
220
Not enough data
8.3
219
Not enough data
8.7
220
Not enough data
Operations - IT Documentation
8.3
217
Not enough data
8.7
218
Not enough data
8.3
220
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
7.1
63
Not enough data
7.2
64
Not enough data
7.2
63
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.6
76
Not enough data
8.1
71
Not enough data
7.8
67
Not enough data
8.8
76
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
429
Not enough data
Operating System
9.1
476
Not enough data
8.0
469
Not enough data
8.2
452
Not enough data
Management
8.5
456
Not enough data
8.2
435
Not enough data
8.2
434
Not enough data
8.1
434
Not enough data
8.3
436
Not enough data
Security
8.5
442
Not enough data
8.5
440
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
140
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
138
Not enough data
7.6
137
Not enough data
7.6
138
Not enough data
7.6
136
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.0
697
Not enough data
Platform
7.8
683
Not enough data
9.0
709
Not enough data
8.2
667
Not enough data
8.4
701
Not enough data
8.2
683
Not enough data
Security
8.6
698
Not enough data
9.1
717
Not enough data
7.6
658
Not enough data
8.6
683
Not enough data
8.1
664
Not enough data
Agentic AI - Enterprise IT Management
7.3
153
Not enough data
7.3
149
Not enough data
7.3
151
Not enough data
7.0
149
Not enough data
7.0
148
Not enough data
6.9
146
Not enough data
7.0
147
Not enough data
Categories
Categories
Shared Categories
NinjaOne and Paessler PRTG are categorized as Network Monitoring
Unique Categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Paessler PRTG is categorized as Server Monitoring, Hardware Monitoring, Database Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), Enterprise Monitoring, and Observability Software
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.1%
Information Technology and Services
25.9%
Telecommunications
7.8%
Computer & Network Security
4.2%
Computer Software
3.6%
Hospital & Health Care
3.0%
Other
55.4%
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
What are the benefits and drawbacks of using PRTG Network Monitor for your IT infrastructure, and what improvements would you suggest?
1 Comment
MA
Flexible Licensing:
The licensing model is based on the number of sensors, allowing organizations to choose a plan that fits their specific needs and budget.Read more
Paessler PRTG has no more discussions with answers
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