Compare NinjaOne and Paessler PRTG 
At a Glance
Market Segments
Mid-Market (49.8% of reviews)
Mid-Market (49.7% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 10000 Sensors Per Year
NinjaOne
Star Rating
(3,706)4.7 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOnePaessler PRTG
Star Rating
(206)4.7 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user-friendliness, with many users appreciating its intuitive interface and ease of installation. One user highlighted how quickly they could set it up on client endpoints without needing complex codes, making it a breeze to run scripts and manage tasks.
- Users say that Paessler PRTG stands out for its robust monitoring capabilities, particularly its "Auto-Discovery" feature, which accurately identifies devices on the network. Reviewers have noted its effectiveness in monitoring diverse infrastructure, including routers and switches, which enhances real-time visibility.
- According to verified reviews, NinjaOne's continuous feature updates are a significant advantage, with users expressing satisfaction over the platform's evolving capabilities. This commitment to improvement helps users feel that they are getting more value over time, especially with features that streamline asset management.
- Reviewers mention that while both products have similar star ratings, NinjaOne's higher G2 Score reflects a broader base of recent positive feedback, indicating a more consistent user experience. In contrast, Paessler PRTG, despite its strong features, has fewer recent reviews, which may suggest a less active user community.
- Users highlight that Paessler PRTG provides excellent real-time monitoring and alerting capabilities, with one reviewer praising its clear dashboards and instant alerts for network issues. This feature is crucial for teams needing immediate insights into their network performance.
- G2 reviewers note that NinjaOne's reporting capabilities are particularly beneficial for project management, allowing users to easily generate usage reports for client meetings. This feature simplifies the process of creating actionable recommendations based on asset management data, enhancing overall productivity.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availablePaessler PRTG
Free Trial
Free Trial
10000 Sensors Per Year
30 Day Full Access Free Trial
100% Free. No Credit Card Required
Free Version After the Trial
- Free Full Features for 30 days
Free Trial
NinjaOne
Free Trial is available
Paessler PRTG
Free Trial is available
Ratings
Meets Requirements
9.0
3,517
9.4
179
Ease of Use
9.1
3,554
9.1
179
Ease of Setup
9.1
3,332
9.0
161
Ease of Admin
9.1
3,056
8.9
128
Quality of Support
9.1
3,376
8.9
165
Has the product been a good partner in doing business?
9.4
2,989
8.8
120
Product Direction (% positive)
9.7
3,473
9.1
170
Features by Category
Administration
8.2
657
Not enough data
8.7
691
Not enough data
8.2
689
Not enough data
Service Desk
8.1
684
Not enough data
7.9
655
Not enough data
7.7
634
Not enough data
Management
8.3
622
Not enough data
9.0
629
Not enough data
8.7
605
Not enough data
8.8
607
Not enough data
8.4
585
Not enough data
Functionality
7.6
620
Not enough data
8.5
613
Not enough data
8.9
645
Not enough data
8.9
661
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Not enough data
Compatibility
8.8
331
Not enough data
8.1
291
Not enough data
8.3
301
Not enough data
8.2
279
Not enough data
Management
Feature Not Available
Not enough data
8.3
290
Not enough data
8.6
291
Not enough data
8.8
320
Not enough data
9.2
328
Not enough data
Compliance
8.7
291
Not enough data
8.4
278
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
339
Not enough data
9.0
366
Not enough data
8.5
345
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
350
Not enough data
8.6
342
Not enough data
8.3
327
Not enough data
Management
8.2
327
Not enough data
8.8
330
Not enough data
8.7
331
Not enough data
Agentic AI - Online Backup
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.3
2165
|
Verified
Not enough data
8.7
566
Not enough data
8.1
449
Not enough data
Monitoring and Management
9.3
2142
|
Verified
Not enough data
8.4
1869
Not enough data
8.7
1986
|
Verified
Not enough data
9.0
2168
|
Verified
Not enough data
8.3
476
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.5
469
Not enough data
Service Management
9.2
2075
|
Verified
Not enough data
8.1
451
Not enough data
7.3
484
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.3
480
Not enough data
7.0
462
Not enough data
7.2
464
Not enough data
6.9
453
Not enough data
6.8
453
Not enough data
6.9
454
Not enough data
7.0
450
Not enough data
Functionality
Not enough data
9.5
29
Not enough data
9.6
30
Not enough data
8.9
29
Not enough data
8.8
29
Not enough data
8.6
29
Not enough data
8.7
29
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
8.7
413
Not enough data
8.8
428
Not enough data
Security
8.5
422
Not enough data
8.3
389
Not enough data
7.4
381
Not enough data
Management
8.8
411
Not enough data
8.7
409
Not enough data
8.7
398
Not enough data
8.7
400
Not enough data
7.8
371
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Not enough data
Functionality
8.8
670
9.4
80
8.9
697
9.2
78
8.0
614
7.8
72
8.8
609
9.1
70
Monitoring - Network Monitoring
7.5
247
8.6
38
7.8
250
8.5
44
8.3
262
9.0
41
Management
8.2
569
8.9
68
8.2
583
8.8
72
7.6
536
8.0
67
Analytics - Network Monitoring
7.0
238
7.7
38
6.9
236
7.5
39
Security - Network Monitoring
7.7
241
8.2
38
7.2
238
7.6
37
7.1
238
7.1
38
Network Performance - Network Monitoring
6.9
239
7.5
38
7.4
243
7.2
39
AI Automation - Network Monitoring
6.4
228
5.7
37
6.3
228
5.5
37
6.4
227
5.8
37
Agentic AI - Network Monitoring
6.6
124
7.8
9
6.5
122
8.3
9
6.7
125
8.0
9
6.6
121
7.8
9
6.4
120
7.4
9
6.6
121
8.3
9
6.4
122
8.8
8
Monitoring
Not enough data
8.8
27
Not enough data
8.0
25
Not enough data
7.8
24
Not enough data
9.0
26
Not enough data
Not enough data
Administration
Not enough data
8.6
27
Not enough data
7.5
24
Not enough data
6.9
25
Not enough data
Not enough data
Analysis
Not enough data
8.4
27
Not enough data
8.6
26
Not enough data
7.1
24
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
197
Not enough data
Management Tools
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Not enough data
Visibility
Not enough data
8.8
56
Not enough data
9.2
56
Not enough data
8.7
53
Monitoring and Management
Not enough data
8.5
53
Not enough data
8.0
50
Not enough data
8.2
50
Not enough data
9.2
56
Agentic AI - Hardware Monitoring
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
7.3
5
Visibility
Not enough data
9.1
57
Not enough data
9.3
58
Not enough data
8.9
55
Monitoring and Management
Not enough data
8.9
54
Not enough data
8.0
51
Not enough data
8.5
53
Not enough data
9.4
58
Not enough data
9.2
51
Not enough data
8.6
48
Cloud environment support
Not enough data
8.3
41
Not enough data
8.3
43
Agentic AI - Server Monitoring
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Functionality
Not enough data
9.5
74
Not enough data
9.0
61
Not enough data
8.8
55
Not enough data
7.1
47
Management
Not enough data
9.1
67
Not enough data
9.2
70
Not enough data
9.0
52
Not enough data
9.3
74
Agentic AI - Enterprise Monitoring
Not enough data
9.1
19
Not enough data
9.2
18
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
9.3
19
Not enough data
9.3
20
Not enough data
9.1
19
Asset Inventory
9.0
1153
Not enough data
8.8
1139
Not enough data
7.7
1019
Not enough data
Feature Not Available
Not enough data
8.2
1055
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.4
228
Not enough data
7.2
223
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Not enough data
Management
9.1
1116
Not enough data
8.7
1038
Not enough data
8.1
996
Not enough data
8.2
1048
Not enough data
Monitoring
Not enough data
9.2
19
Not enough data
8.8
19
Not enough data
9.3
19
Not enough data
6.8
19
Not enough data
9.3
20
Response
Not enough data
9.3
20
Not enough data
9.0
20
Not enough data
8.5
19
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.7
21
Not enough data
8.3
21
Functionality
Not enough data
8.6
21
Not enough data
8.9
21
Not enough data
8.4
21
Not enough data
8.3
22
Administration
9.2
1629
Not enough data
8.7
1554
Not enough data
7.8
1416
Not enough data
9.2
1634
Not enough data
8.9
1497
Not enough data
8.8
1546
Not enough data
Maintenance
9.2
1620
Not enough data
7.7
1326
Not enough data
Communication
7.9
1396
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1300
Not enough data
Security
8.3
1345
Not enough data
8.4
1377
Not enough data
Device Support
7.6
1352
Not enough data
8.4
1429
Not enough data
8.4
1412
Not enough data
Performance
8.2
1500
Not enough data
Functionality
8.8
324
Not enough data
7.9
291
Not enough data
8.1
296
Not enough data
8.6
313
Not enough data
Performance
8.7
317
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
304
Not enough data
Agentic AI - PC Backup
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Not enough data
Generative AI
Feature Not Available
Not enough data
Management and Discovery - IT Documentation
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Not enough data
Operations - IT Documentation
8.4
221
Not enough data
8.8
228
Not enough data
8.4
223
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
7.0
64
Not enough data
7.2
65
Not enough data
7.1
63
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.7
92
Not enough data
8.1
72
Not enough data
7.8
67
Not enough data
8.8
83
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
442
Not enough data
Operating System
9.2
528
Not enough data
8.1
502
Not enough data
8.3
478
Not enough data
Management
8.6
486
Not enough data
8.2
448
Not enough data
8.2
445
Not enough data
8.1
437
Not enough data
8.3
449
Not enough data
Security
8.5
457
Not enough data
8.6
465
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.1
727
Not enough data
Platform
7.8
699
Not enough data
9.1
786
Not enough data
8.2
680
Not enough data
8.5
737
Not enough data
8.3
707
Not enough data
Security
8.7
741
Not enough data
9.2
813
Not enough data
7.6
673
Not enough data
8.7
711
Not enough data
8.2
681
Not enough data
Agentic AI - Enterprise IT Management
7.4
163
Not enough data
7.2
153
Not enough data
7.3
156
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
151
Not enough data
7.0
150
Not enough data
Categories
Categories
Shared Categories
NinjaOne and Paessler PRTG are categorized as Network Monitoring
Unique Categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Paessler PRTG is categorized as Server Monitoring, Hardware Monitoring, Database Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), Enterprise Monitoring, and Observability Software
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.7%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.6%
Information Technology and Services
32.5%
Telecommunications
7.3%
Computer & Network Security
4.2%
Computer Software
3.1%
Hospital & Health Care
2.6%
Other
50.3%
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
What are the benefits and drawbacks of using PRTG Network Monitor for your IT infrastructure, and what improvements would you suggest?
1 Comment
MA
Flexible Licensing:
The licensing model is based on the number of sensors, allowing organizations to choose a plan that fits their specific needs and budget.Read more
Has anyone else found the learning curve for custom sensors and reports slows real projects?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Have you tried starting with the built-in sensor templates and REST/custom sensor docs before building from scratch...Read more
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