# NinjaOne vs Paessler PRTG Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Paessler PRTG excels in its **quick implementation** , allowing users to start monitoring with minimal setup time. One user highlighted how they could begin with basic device monitoring and gradually build custom sensors, showcasing the platform's flexibility.
- **Users say** that NinjaOne stands out for its **intuitive user interface** and **responsive support**. Reviewers appreciate the ease of integration and the helpfulness of the support team, making it a favorable choice for those who prioritize user experience and assistance.
- **According to verified reviews** , Paessler PRTG's **auto-discovery feature** is a game changer, saving users significant time during setup. One user mentioned how it effectively mapped out dependencies, making the monitoring process much smoother compared to other tools.
- **Reviewers mention** that NinjaOne's **asset management capabilities** are particularly strong, with users finding it easy to manage software installations and updates. This feature is especially beneficial for IT teams looking to streamline their operations.
- **G2 reviewers highlight** that while both products have similar star ratings, Paessler PRTG's overall user satisfaction is reflected in its ability to provide meaningful monitoring without extensive configuration, which some users find challenging in other tools.
- **Users report** that NinjaOne's frequent updates and integrations keep the platform relevant and effective, with one reviewer noting the consistent improvements in performance and usability, which is crucial for maintaining operational efficiency.



| | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 4,304 | 209 | 
| **Largest Market Segment** | Mid-Market (49.0% of reviews) | Mid-Market (49.2% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial 10000 Sensors Per Year | 

---
## Top Pros & Cons

### NinjaOne

Pros:
- Ease of Use (1373 reviews)
- Remote Access (867 reviews)

Cons:
- Missing Features (715 reviews)
- Limited Features (396 reviews)

### Paessler PRTG

Pros:
- Ease of Use (76 reviews)
- Monitoring (63 reviews)

Cons:
- Expensive (30 reviews)
- Slow Performance (29 reviews)

---
## Ratings Comparison
| Rating | NinjaOne | Paessler PRTG | 
|---|---|---|
  | **Meets Requirements** | 9.0 (4093 reviews) | 9.4 (183 reviews) | 
  | **Ease of Use** | 9.1 (4135 reviews) | 9.1 (183 reviews) | 
  | **Ease of Setup** | 9.1 (3885 reviews) | 9.0 (165 reviews) | 
  | **Ease of Admin** | 9.1 (3085 reviews) | 8.9 (130 reviews) | 
  | **Quality of Support** | 9.1 (3924 reviews) | 8.9 (168 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (3018 reviews) | 8.9 (122 reviews) | 
  | **Product Direction (% positive)** | 9.7 (3963 reviews) | 9.1 (173 reviews) | 

---
## Pricing

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Paessler PRTG

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial 10000 Sensors Per Year

Description: 30 Day Full Access Free Trial
100% Free. No Credit Card Required
Free Version After the Trial

Key Features:
- Free Full Features for 30 days

[Browse all 7 editions](https://www.g2.com/products/paessler-prtg/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 846 |
| **Paessler PRTG** | N/A | N/A |

#### Administration

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Change Management** | 8.2 (678 reviews) | Not enough data | 
| **Asset Management** | 8.8 (725 reviews) | Not enough data | 
| **Reports & Analytics** | 8.3 (724 reviews) | Not enough data | 

#### Service Desk

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Help Desk** | 8.1 (718 reviews) | Not enough data | 
| **Incident Reports** | 7.9 (669 reviews) | Not enough data | 
| **Process Workflow** | 7.7 (645 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Reporting** | 8.3 (639 reviews) | Not enough data | 
| **Administration Console** | 9.0 (645 reviews) | Not enough data | 
| **Access Management** | 8.7 (616 reviews) | Not enough data | 
| **Asset Management** | 8.8 (617 reviews) | Not enough data | 
| **Policy Dictation** | 8.4 (591 reviews) | Not enough data | 

#### Functionality

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Ticketing System** | 7.6 (641 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (627 reviews) | Not enough data | 
| **Alerting** | 8.9 (671 reviews) | Not enough data | 
| **Automation** | 9.0 (688 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (177 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (173 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (173 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (171 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (170 reviews) | Not enough data | 
| **Decision Making** | 6.8 (169 reviews) | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 416 |
| **Paessler PRTG** | N/A | N/A |

#### Compatibility 

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **File Server Backup** | 8.9 (369 reviews) | Not enough data | 
| **Database Server Backup** | 8.2 (306 reviews) | Not enough data | 
| **Virtual Machines** | 8.5 (330 reviews) | Not enough data | 
| **Repository Models** | 8.3 (289 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Continuous Backup** | Feature Not Available | Not enough data | 
| **Disaster Recovery** | 8.4 (306 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (304 reviews) | Not enough data | 
| **Remote Backup** | 8.9 (346 reviews) | Not enough data | 
| **Activity Monitoring** | 9.2 (367 reviews) | Not enough data | 

#### Compliance

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Security Standards** | 8.8 (303 reviews) | Not enough data | 
| **Cloud Data Protection** | 8.4 (286 reviews) | Not enough data | 
| **Data Deduplication** | Feature Not Available | Not enough data | 

#### Agentic AI - Server Backup

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (67 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (66 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (66 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (64 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (64 reviews) | Not enough data | 
| **Decision Making** | 7.5 (65 reviews) | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 448 |
| **Paessler PRTG** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Real-time Sync** | 8.3 (93 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (350 reviews) | Not enough data | 
| **Remote Backup** | 9.0 (390 reviews) | Not enough data | 
| **Versioning** | 8.6 (356 reviews) | Not enough data | 
| **Mobile Backup Application** | Feature Not Available | Not enough data | 

#### Compatibility 

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Disk Backup** | Feature Not Available | Not enough data | 
| **Local Backup** | 8.6 (358 reviews) | Not enough data | 
| **Storage Formats** | 8.3 (332 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **File Sharing** | 8.2 (335 reviews) | Not enough data | 
| **Security Standards** | 8.8 (341 reviews) | Not enough data | 
| **Encrypted Storage** | 8.8 (338 reviews) | Not enough data | 

#### Agentic AI - Online Backup

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 2811 |
| **Paessler PRTG** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Device Management** | 9.4 (2526 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | 8.9 (684 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.2 (471 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Remote Monitoring** | 9.4 (2451 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.5 (1944 reviews) | Not enough data | 
| **Application Deployment** | 8.7 (2140 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | 9.1 (2462 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.5 (533 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Workflow Management** | 8.6 (509 reviews) | Not enough data | 

#### Service Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Remote Access** | 9.2 (2345 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | 8.1 (472 reviews) | Not enough data | 
| **Ticketing** | 7.6 (575 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (526 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (468 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (480 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (459 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (456 reviews) | Not enough data | 
| **Proactive Assistance** | 7.0 (464 reviews) | Not enough data | 
| **Decision Making** | 7.1 (460 reviews) | Not enough data | 

### Database Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Paessler PRTG** | 9.0/10 | 31 |

#### Functionality

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Monitoring** | Not enough data | 9.5 (29 reviews) | 
| **Alerting** | Not enough data | 9.6 (30 reviews) | 
| **Logging** | Not enough data | 8.9 (29 reviews) | 
| **Response Time** | Not enough data | 8.8 (29 reviews) | 
| **Reporting** | Not enough data | 8.6 (29 reviews) | 
| **Data Visualization** | Not enough data | 8.7 (29 reviews) | 

#### Agentic AI - Database Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 507 |
| **Paessler PRTG** | N/A | N/A |

#### Scope

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.7 (428 reviews) | Not enough data | 
| **Multi-OS Support** | 8.9 (455 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Reporting and Alerts** | 8.5 (449 reviews) | Not enough data | 
| **Endpoint Protection** | 8.3 (409 reviews) | Not enough data | 
| **Remote Wiping** | 7.5 (391 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Device Enrollment** | 8.9 (432 reviews) | Not enough data | 
| **Device Configuration** | 8.7 (432 reviews) | Not enough data | 
| **Device Compliance** | 8.7 (415 reviews) | Not enough data | 
| **Usage Information** | 8.8 (414 reviews) | Not enough data | 
| **Data Separation** | 7.8 (375 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (171 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (169 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (167 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (165 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (169 reviews) | Not enough data | 
| **Decision Making** | 7.2 (170 reviews) | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.3/10 | 780 |
| **Paessler PRTG** | 8.1/10 | 87 |

#### Functionality

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Performance Monitoring** | 8.8 (702 reviews) | 9.4 (80 reviews) | 
| **Alerting** | 9.0 (736 reviews) | 9.2 (78 reviews) | 
| **Improvement Suggestions** | 8.1 (618 reviews) | 7.9 (73 reviews) | 
| **Multi-Network Capability** | 8.8 (616 reviews) | 9.1 (71 reviews) | 

#### Monitoring - Network Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **360-Degree Network Visibility** | Feature Not Available | 8.6 (38 reviews) | 
| **Automated Network Discovery** | Feature Not Available | 8.5 (44 reviews) | 
| **Real-Time Monitoring** | 8.4 (282 reviews) | 9.0 (41 reviews) | 

#### Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Performance Baseline** | 8.3 (573 reviews) | 8.9 (68 reviews) | 
| **Data Visualization** | 8.2 (587 reviews) | 8.8 (72 reviews) | 
| **Path Analysis** | 7.6 (540 reviews) | 8.0 (67 reviews) | 

#### Analytics - Network Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Predictive Performance Analytics** | Feature Not Available | 7.7 (38 reviews) | 
| **Packet & Flow Analysis** | 6.9 (239 reviews) | 7.5 (39 reviews) | 

#### Security - Network Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Encrypted Data Transmission** | Feature Not Available | 8.2 (38 reviews) | 
| **Zero Trust and Identity Management** | Feature Not Available | 7.6 (37 reviews) | 
| **Integrated Network Security** | Feature Not Available | 7.1 (38 reviews) | 

#### Network Performance - Network Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Dynamic Network Optimization** | Feature Not Available | 7.5 (38 reviews) | 
| **Automated Tasks Routing** | Feature Not Available | 7.2 (39 reviews) | 

#### AI Automation - Network Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Feature Not Available | 5.7 (37 reviews) | 
| **Self-Healing Networks** | Feature Not Available | 5.5 (37 reviews) | 
| **Predictive Network Maintenance** | Feature Not Available | 5.8 (37 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 7.8 (9 reviews) | 
| **Multi-step Planning** | Feature Not Available | 8.3 (9 reviews) | 
| **Cross-system Integration** | Feature Not Available | 8.0 (9 reviews) | 
| **Adaptive Learning** | Feature Not Available | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 7.4 (9 reviews) | 
| **Proactive Assistance** | Feature Not Available | 8.3 (9 reviews) | 
| **Decision Making** | Feature Not Available | 8.8 (8 reviews) | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Paessler PRTG** | 8.1/10 | 29 |

#### Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Usage Monitoring** | Not enough data | 8.8 (27 reviews) | 
| **Database Monitoring** | Not enough data | 8.0 (25 reviews) | 
| **API Monitoring** | Not enough data | 7.8 (24 reviews) | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | Not enough data | 9.0 (26 reviews) | 
| **Security and Compliance Monitoring** | Not enough data | Not enough data | 

#### Administration

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Activity Monitoring** | Not enough data | 8.6 (27 reviews) | 
| **Multi-Cloud Management** | Not enough data | 7.5 (24 reviews) | 
| **Automation** | Not enough data | 6.9 (25 reviews) | 
| **Auto-Scaling & Resource Optimization** | Not enough data | Not enough data | 

#### Analysis

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (27 reviews) | 
| **Dashboards and Visualizations** | Not enough data | 8.6 (26 reviews) | 
| **Spend Forecasting and Optimization** | Not enough data | 7.1 (24 reviews) | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **AI-Powered Anomaly Detection** | Not enough data | Not enough data | 
| **AI-Driven Insight Recommendations** | Not enough data | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 614 |
| **Paessler PRTG** | N/A | N/A |

#### Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Constant Monitoring** | 9.3 (572 reviews) ✓ Verified | Not enough data | 
| **Timely Alerts** | 9.2 (570 reviews) ✓ Verified | Not enough data | 
| **TIcket Accuracy** | 8.5 (511 reviews) ✓ Verified | Not enough data | 
| **AI Monitoring** | 7.2 (200 reviews) | Not enough data | 

#### Management Tools

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Ticket Assignment** | 8.3 (505 reviews) | Not enough data | 
| **Standardization** | 8.7 (516 reviews) ✓ Verified | Not enough data | 
| **Lifecycle Visualization** | 8.5 (490 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Incident Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (99 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (97 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (96 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (95 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (95 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (95 reviews) | Not enough data | 
| **Decision Making** | 7.5 (93 reviews) | Not enough data | 

### Hardware Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Paessler PRTG** | 8.2/10 | 58 |

#### Visibility

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.8 (56 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.2 (56 reviews) | 
| **Reporting** | Not enough data | 8.7 (53 reviews) | 

#### Monitoring and Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Multi-Device Management** | Not enough data | 8.5 (53 reviews) | 
| **Automation** | Not enough data | 8.0 (50 reviews) | 
| **Performance Baseline** | Not enough data | 8.2 (50 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.2 (56 reviews) | 

#### Agentic AI - Hardware Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.3 (5 reviews) | 
| **Decision Making** | Not enough data | 7.3 (5 reviews) | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Paessler PRTG** | 8.7/10 | 60 |

#### Visibility 

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 9.1 (57 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.3 (58 reviews) | 
| **Reporting** | Not enough data | 8.9 (55 reviews) | 

#### Monitoring and Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Multi-Server Management** | Not enough data | 8.9 (54 reviews) | 
| **Automation** | Not enough data | 8.0 (51 reviews) | 
| **Performance Baseline** | Not enough data | 8.5 (53 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.4 (58 reviews) | 
| **Immediate Alert Notification** | Not enough data | 9.2 (51 reviews) | 
| **Proactive Server Monitoring Software** | Not enough data | 8.6 (48 reviews) | 

#### Cloud environment support

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | Not enough data | 8.3 (41 reviews) | 
| **Software Scaling** | Not enough data | 8.3 (43 reviews) | 

#### Agentic AI - Server Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (6 reviews) | 
| **Decision Making** | Not enough data | 8.6 (6 reviews) | 

### Enterprise Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Paessler PRTG** | 9.0/10 | 101 |

#### Functionality

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Diverse Systems Monitoring** | Not enough data | 9.5 (77 reviews) | 
| **Real-Time Analytics** | Not enough data | 9.0 (61 reviews) | 
| **Observability** | Not enough data | 8.9 (56 reviews) | 
| **AI/ML Integration** | Not enough data | 7.1 (47 reviews) | 

#### Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Single Pane of Glass** | Not enough data | 9.1 (68 reviews) | 
| **Dashboards and Visualization** | Not enough data | 9.2 (71 reviews) | 
| **Performance Baselines** | Not enough data | 9.0 (52 reviews) | 
| **Alerting** | Not enough data | 9.3 (76 reviews) | 

#### Agentic AI - Enterprise Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.1 (19 reviews) | 
| **Multi-step Planning** | Not enough data | 9.2 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 9.2 (19 reviews) | 
| **Adaptive Learning** | Not enough data | 9.3 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.3 (19 reviews) | 
| **Proactive Assistance** | Not enough data | 9.3 (20 reviews) | 
| **Decision Making** | Not enough data | 9.1 (19 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 1309 |
| **Paessler PRTG** | N/A | N/A |

#### Asset Inventory

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Hardware Asset Inventory** | 9.0 (1194 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.9 (1170 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 7.7 (1025 reviews) | Not enough data | 
| **Mobile Asset Inventory** | 7.4 (295 reviews) | Not enough data | 
| **Asset Discovery** | 8.2 (1070 reviews) | Not enough data | 

#### Generative AI

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (242 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (227 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (224 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (222 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (218 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (225 reviews) | Not enough data | 
| **Decision Making** | 7.1 (222 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Central Dashboard** | 9.1 (1161 reviews) | Not enough data | 
| **Asset Policy Management** | 8.7 (1049 reviews) | Not enough data | 
| **Risk Management** | 8.1 (1008 reviews) | Not enough data | 
| **Integrations** | 8.2 (1073 reviews) | Not enough data | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Paessler PRTG** | 8.7/10 | 22 |

#### Monitoring

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Performance Baselines** | Not enough data | 9.2 (19 reviews) | 
| **Performance Analysis** | Not enough data | 8.8 (19 reviews) | 
| **Performance Monitoring** | Not enough data | 9.3 (19 reviews) | 
| **AI/ML Assistance** | Not enough data | 6.8 (19 reviews) | 
| **Multi-System Monitoring** | Not enough data | 9.3 (20 reviews) | 

#### Response

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Dashboards and Visualization** | Not enough data | 9.3 (20 reviews) | 
| **Incident Alerting** | Not enough data | 9.0 (20 reviews) | 
| **Root Cause Analysis (RCA)** | Not enough data | 8.5 (19 reviews) | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Performance

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Real User Monitoring (RUM)** | Not enough data | 8.7 (21 reviews) | 
| **Second by Second Metrics** | Not enough data | 8.3 (21 reviews) | 

#### Functionality

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Synthetic Monitoring** | Not enough data | 8.6 (21 reviews) | 
| **Dynamic Transaction Mapping** | Not enough data | 8.9 (21 reviews) | 
| **Load Balancing** | Not enough data | 8.4 (21 reviews) | 
| **Cloud Observability** | Not enough data | 8.3 (22 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.4/10 | 2023 |
| **Paessler PRTG** | N/A | N/A |

#### Administration

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Screen Sharing** | 9.2 (1736 reviews) | Not enough data | 
| **File Sharing** | 8.7 (1618 reviews) | Not enough data | 
| **Session Recording** | 7.8 (1423 reviews) | Not enough data | 
| **Unattended Remote Access** | 9.2 (1744 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.9 (1537 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.8 (1599 reviews) | Not enough data | 

#### Maintenance

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Remote Reboot** | 9.2 (1758 reviews) | Not enough data | 
| **Remote Printing** | 7.7 (1336 reviews) | Not enough data | 

#### Communication 

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Text Chat** | 8.0 (1436 reviews) | Not enough data | 
| **VoIP** | Feature Not Available | Not enough data | 
| **Video Conference Call** | Feature Not Available | Not enough data | 
| **Screen Annotations** | 7.2 (1304 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Data Encryption** | 8.3 (1357 reviews) | Not enough data | 
| **Compliance** | 8.4 (1393 reviews) | Not enough data | 

#### Device Support

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Mobile Device Access** | 7.6 (1365 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.4 (1470 reviews) | Not enough data | 
| **Cross-Platform** | 8.4 (1439 reviews) | Not enough data | 

#### Performance

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Reporting** | 8.2 (1540 reviews) | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 364 |
| **Paessler PRTG** | N/A | N/A |

#### Functionality 

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Incremental Backup** | 8.9 (335 reviews) | Not enough data | 
| **OS Boot Recovery** | 7.9 (296 reviews) | Not enough data | 
| **Bootable Disk** | 8.1 (299 reviews) | Not enough data | 
| **Online Restore** | 8.6 (323 reviews) | Not enough data | 

#### Performance

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Multiple Backup Versions** | 8.8 (321 reviews) | Not enough data | 
| **Unlimited Backup** | 8.6 (308 reviews) | Not enough data | 
| **Deduplication** | Feature Not Available | Not enough data | 
| **Lag Free Operation** | 8.6 (310 reviews) | Not enough data | 

#### Agentic AI - PC Backup

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (92 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (91 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (89 reviews) | Not enough data | 
| **Decision Making** | 7.1 (90 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Paessler PRTG** | N/A | N/A |

#### Generative AI

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.5/10 | 255 |
| **Paessler PRTG** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Search and Indexing** | 8.4 (224 reviews) | Not enough data | 
| **Version Control** | 8.4 (222 reviews) | Not enough data | 
| **Access and Permissions** | 8.8 (225 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Integrations** | 8.4 (226 reviews) | Not enough data | 
| **Automation** | 8.9 (241 reviews) | Not enough data | 
| **Reporting** | 8.4 (227 reviews) | Not enough data | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Paessler PRTG** | N/A | N/A |

#### Telemetry Collection & Ingestion - Observability

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Multi-Telemetry Ingestion** | Not enough data | Not enough data | 
| **OpenTelemetry Support** | Not enough data | Not enough data | 

#### Agentic AI - Observability Software

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Visualization & Dashboards - Observability

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Service Dependency Mapping** | Not enough data | Not enough data | 
| **Unified Dashboard** | Not enough data | Not enough data | 
| **Trace Visualization** | Not enough data | Not enough data | 

#### Correlation & Root Cause Analysis - Observability

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Root Cause Detection** | Not enough data | Not enough data | 
| **Intelligent Alerting** | Not enough data | Not enough data | 

#### Scalability & Ecosystem Integration - Observability

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Kubernetes Monitoring** | Not enough data | Not enough data | 
| **Hybrid/Multi-Cloud Support** | Not enough data | Not enough data | 

#### AI Features - Observability

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI-Generated Incident Summaries** | Not enough data | Not enough data | 
| **AI Anomaly Detection** | Not enough data | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 143 |
| **Paessler PRTG** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Behavioral Analysis** | 7.2 (67 reviews) | Not enough data | 
| **Adaptive** | 7.4 (70 reviews) | Not enough data | 
| **Predictive** | 7.4 (68 reviews) | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Patch Management** | 9.0 (130 reviews) | Not enough data | 
| **Oversees** | 8.3 (78 reviews) | Not enough data | 
| **Self-Healing** | 8.1 (80 reviews) | Not enough data | 
| **Centralized Dashboard** | 9.1 (117 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Paessler PRTG** | N/A | N/A |

#### System Control

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Paessler PRTG** | N/A | N/A |

#### Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 677 |
| **Paessler PRTG** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Regulation Compliant** | 8.6 (465 reviews) | Not enough data | 

#### Operating System

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Multi-Systems Support** | 9.3 (639 reviews) | Not enough data | 
| **Apple Support** | 8.2 (584 reviews) | Not enough data | 
| **Android Support** | 8.5 (554 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Applicatons Management** | 8.7 (571 reviews) | Not enough data | 
| **Applications Consolidation** | 8.4 (501 reviews) | Not enough data | 
| **Whitelist** | 8.4 (498 reviews) | Not enough data | 
| **Blacklist** | 8.3 (492 reviews) | Not enough data | 
| **Usage Information** | 8.5 (509 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Remote Wipe** | 8.6 (507 reviews) | Not enough data | 
| **Security** | 8.7 (520 reviews) | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (150 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (143 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (147 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (143 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (139 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (145 reviews) | Not enough data | 
| **Decision Making** | 7.7 (142 reviews) | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Paessler PRTG** | N/A | N/A |

#### Knowledge Base

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 1011 |
| **Paessler PRTG** | N/A | N/A |

#### Analysis

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Threat Detection** | 8.2 (779 reviews) | Not enough data | 

#### Platform

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Unified Communications Platform** | 7.9 (723 reviews) | Not enough data | 
| **Remote Access** | 9.2 (921 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.3 (700 reviews) | Not enough data | 
| **Asset Tracking** | 8.6 (792 reviews) | Not enough data | 
| **IT Knowledge Management** | 8.4 (747 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Endpoint Protection** | 8.8 (812 reviews) | Not enough data | 
| **Patch Management** | 9.2 (925 reviews) | Not enough data | 
| **Disaster Recovery** | 7.7 (690 reviews) | Not enough data | 
| **Service Management** | 8.8 (755 reviews) | Not enough data | 
| **Workflow Management** | 8.2 (707 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (175 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (157 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (161 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (155 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (153 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (158 reviews) | Not enough data | 
| **Decision Making** | 7.0 (154 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Network Monitoring Software](https://www.g2.com/categories/network-monitoring)

**Unique to NinjaOne (15):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Patch Management Software](https://www.g2.com/categories/patch-management), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Incident Management Software](https://www.g2.com/categories/incident-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to Paessler PRTG (7):** [Hardware Monitoring Software](https://www.g2.com/categories/hardware-monitoring), [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Database Monitoring Tools](https://www.g2.com/categories/database-monitoring), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Observability Software](https://www.g2.com/categories/observability-software)


---
## Reviewer Demographics

### By Company Size

| Segment | NinjaOne | Paessler PRTG | 
|---|---|---|
| **Small-Business** | 43.5% | 13.8% | 
| **Mid-Market** | 49.0% | 49.2% | 
| **Enterprise** | 7.6% | 36.9% | 

### By Industry

#### NinjaOne

- **Information Technology and Services:** 26.9%
- **Computer & Network Security:** 13.5%
- **Hospital & Health Care:** 4.0%
- **Manufacturing:** 3.5%
- **Computer Software:** 2.8%
- **Construction:** 2.5%
- **Retail:** 2.3%
- **Financial Services:** 2.2%
- **Consulting:** 1.9%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.8%

#### Paessler PRTG

- **Information Technology and Services:** 33.3%
- **Telecommunications:** 7.2%
- **Computer & Network Security:** 4.6%
- **Computer Software:** 3.1%
- **Hospital & Health Care:** 2.6%
- **Higher Education:** 2.6%
- **Education Management:** 2.6%
- **Automotive:** 2.1%
- **Construction:** 2.1%
- **Government Administration:** 2.1%
- **Other:** 37.9%

---
## Alternatives

### Alternatives to NinjaOne

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1144 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3958 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1040 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (230 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1349 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)

### Alternatives to Paessler PRTG

- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (293 reviews)
- [Zabbix](https://www.g2.com/products/zabbix/reviews) — 4.4/5 stars (208 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Centreon Infra Monitoring](https://www.g2.com/products/centreon-infra-monitoring/reviews) — 4.6/5 stars (92 reviews)
- [ManageEngine OpManager](https://www.g2.com/products/manageengine-opmanager/reviews) — 4.5/5 stars (190 reviews)
- [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) — 4.4/5 stars (386 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Netdata](https://www.g2.com/products/netdata/reviews) — 4.6/5 stars (54 reviews)

---
## Top Discussions

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."
- Title: [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) — 2 comments, 1 upvote
  > **Top comment:** "They are in the process of adding full Mac integration. Basic services like AV, Splashtop support and some monitoring work, properly."

### Paessler PRTG

- Title: [Is anyone else stuck juggling old vs new UI, desktop, and mobile because none of them fully cover daily needs?](https://www.g2.com/discussions/is-anyone-else-stuck-juggling-old-vs-new-ui-desktop-and-mobile-because-none-of-them-fully-cover-daily-needs) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried choosing one interface for your core tasks and using the others only for alerts or quick checks, because..."
- Title: [Do others struggle with PRTG’s reporting and dashboards being too technical for managers?](https://www.g2.com/discussions/do-others-struggle-with-prtg-s-reporting-and-dashboards-being-too-technical-for-managers) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You could also look at exporting key dashboards to HTML or PDF automatically and simplifying them before sharing, since..."
- Title: [Has anyone else found the learning curve for custom sensors and reports slows real projects?](https://www.g2.com/discussions/has-anyone-else-found-the-learning-curve-for-custom-sensors-and-reports-slows-real-projects) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried starting with the built-in sensor templates and REST/custom sensor docs before building from scratch..."
- Title: [How are you handling PRTG’s sensor‑based licensing before it blows up the budget?](https://www.g2.com/discussions/how-are-you-handling-prtg-s-sensor-based-licensing-before-it-blows-up-the-budget) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Consider focusing on monitoring the most important metrics first and removing unused sensors regularly, since PRTG..."
- Title: [Heavy storage use and slowdowns with lots of sensors directly cut into my monitoring time](https://www.g2.com/discussions/heavy-storage-use-and-slowdowns-with-lots-of-sensors-directly-cut-into-my-monitoring-time) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried tuning your sensor scan intervals and dependencies so PRTG isn’t polling everything all the time,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ninjaone-vs-paessler-prtg)