# Atera vs NinjaOne Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NinjaOne excels in user experience, with many praising its intuitive interface and ease of installation. Users appreciate the fast connection without needing codes, making it seamless to run scripts and manage endpoints efficiently.
- **According to verified reviews** , Atera stands out for its flexible licensing structure, which allows users to pay by technician rather than by endpoint. This approach is particularly beneficial for managed service providers (MSPs) looking to scale affordably, as highlighted by users who find it a cost-effective solution.
- **Users say** that NinjaOne consistently adds new features and improves existing ones, which keeps the platform fresh and relevant. Reviewers enjoy the wide feature set, including easy report generation for project meetings, which enhances their ability to make data-driven recommendations.
- **Reviewers mention** that Atera's setup process is notably straightforward, with many users finding the onboarding intuitive. This ease of setup is complemented by a user-friendly interface that allows for customization, making it easier for teams to adapt the software to their specific needs.
- **G2 reviewers highlight** that while both products offer strong support, NinjaOne edges out with slightly higher ratings in quality of support. Users appreciate the responsiveness and helpfulness of NinjaOne's support team, which enhances their overall experience with the software.
- **According to recent feedback** , Atera's ability to manage patching and tickets without a large team is a significant advantage for smaller businesses. Users find that it effectively helps prevent issues before they arise, showcasing its proactive capabilities in IT management.



| | Atera | NinjaOne | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,127 | 4,300 | 
| **Largest Market Segment** | Small-Business (58.5% of reviews) | Mid-Market (49.0% of reviews) | 
| **Entry Level Price** | Free Trial | No pricing available | 

---
## Top Pros & Cons

### Atera

Pros:
- Ease of Use (594 reviews)
- Features (392 reviews)

Cons:
- Missing Features (269 reviews)
- Limited Features (199 reviews)

### NinjaOne

Pros:
- Ease of Use (1559 reviews)
- Features (980 reviews)

Cons:
- Missing Features (792 reviews)
- Limited Features (450 reviews)

---
## Ratings Comparison
| Rating | Atera | NinjaOne | 
|---|---|---|
  | **Meets Requirements** | 8.8 (901 reviews) | 9.0 (4089 reviews) | 
  | **Ease of Use** | 9.2 (1005 reviews) | 9.1 (4131 reviews) | 
  | **Ease of Setup** | 9.2 (857 reviews) | 9.1 (3881 reviews) | 
  | **Ease of Admin** | 9.0 (595 reviews) | 9.1 (3085 reviews) | 
  | **Quality of Support** | 9.0 (857 reviews) | 9.1 (3920 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (587 reviews) | 9.4 (3018 reviews) | 
  | **Product Direction (% positive)** | 9.4 (886 reviews) | 9.7 (3960 reviews) | 

---
## Pricing

### Atera

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Key Features:
- 30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

[Browse all 8 editions](https://www.g2.com/products/atera/pricing)

#### Free Trial

Yes

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.0/10 | 344 |
| **NinjaOne** | N/A | N/A |

#### Ticket and Case Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Ticket creation user experience** | 8.6 (305 reviews) | Not enough data | 
| **Ticket response user experience** | 8.6 (304 reviews) | Not enough data | 
| **Workflow** | 8.5 (302 reviews) | Not enough data | 
| **Response Automation** | 8.3 (294 reviews) | Not enough data | 
| **SLA Management** | 8.2 (287 reviews) | Not enough data | 
| **Attachments/Screencasts** | 8.3 (292 reviews) | Not enough data | 
| **Ticket Collaboration** | 8.3 (292 reviews) | Not enough data | 
| **Customer and Contacts Database** | 8.2 (286 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | NinjaOne | 
|---|---|---|
| **AI Text Generation** | 7.2 (236 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (237 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (31 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (31 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (31 reviews) | Not enough data | 

#### Communication Channels

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Customer Portal** | 8.2 (289 reviews) | Not enough data | 
| **Email to Case** | 8.7 (287 reviews) | Not enough data | 
| **Chat/Live Support** | 8.1 (283 reviews) | Not enough data | 
| **Social Integration** | 6.4 (269 reviews) | Not enough data | 
| **Voice** | 6.2 (266 reviews) | Not enough data | 

#### Platform

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Mobile User Support** | 7.2 (297 reviews) | Not enough data | 
| **Customization ** | 7.8 (306 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (304 reviews) | Not enough data | 
| **Integration** | 8.1 (307 reviews) | Not enough data | 
| **Reporting** | 8.2 (312 reviews) | Not enough data | 
| **Dashboards** | 8.5 (308 reviews) | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.1/10 | 179 |
| **NinjaOne** | 7.9/10 | 846 |

#### Administration

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Change Management** | 8.1 (156 reviews) | 8.2 (678 reviews) | 
| **Asset Management** | 8.3 (160 reviews) | 8.8 (725 reviews) | 
| **Reports & Analytics** | 8.7 (163 reviews) | 8.3 (724 reviews) | 

#### Service Desk

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Help Desk** | 8.6 (158 reviews) | 8.1 (718 reviews) | 
| **Incident Reports** | 8.3 (156 reviews) | 7.9 (669 reviews) | 
| **Process Workflow** | 8.4 (155 reviews) | 7.7 (645 reviews) | 

#### Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Reporting** | 8.6 (154 reviews) | 8.3 (639 reviews) | 
| **Administration Console** | 8.8 (153 reviews) | 9.0 (645 reviews) | 
| **Access Management** | 8.7 (151 reviews) | 8.7 (616 reviews) | 
| **Asset Management** | 8.4 (151 reviews) | 8.8 (617 reviews) | 
| **Policy Dictation** | 8.1 (146 reviews) | 8.4 (591 reviews) | 

#### Functionality

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Ticketing System** | 8.4 (156 reviews) | 7.6 (641 reviews) | 
| **Performance Logging** | 8.5 (151 reviews) | 8.5 (627 reviews) | 
| **Alerting** | 8.9 (156 reviews) | 8.9 (671 reviews) | 
| **Automation** | 8.7 (154 reviews) | 9.0 (688 reviews) | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (21 reviews) | 7.0 (177 reviews) | 
| **Multi-step Planning** | 6.8 (21 reviews) | 6.8 (173 reviews) | 
| **Cross-system Integration** | 6.9 (21 reviews) | 6.9 (170 reviews) | 
| **Adaptive Learning** | 6.8 (21 reviews) | 6.8 (173 reviews) | 
| **Natural Language Interaction** | 7.4 (21 reviews) | 6.7 (171 reviews) | 
| **Proactive Assistance** | 7.1 (21 reviews) | 6.8 (170 reviews) | 
| **Decision Making** | 7.3 (20 reviews) | 6.8 (169 reviews) | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **NinjaOne** | 8.2/10 | 416 |

#### Compatibility 

| Feature | Atera | NinjaOne | 
|---|---|---|
| **File Server Backup** | Not enough data | 8.9 (369 reviews) | 
| **Database Server Backup** | Not enough data | 8.2 (306 reviews) | 
| **Virtual Machines** | Not enough data | 8.5 (330 reviews) | 
| **Repository Models** | Not enough data | 8.3 (289 reviews) | 

#### Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Continuous Backup** | Not enough data | Feature Not Available | 
| **Disaster Recovery** | Not enough data | 8.4 (306 reviews) | 
| **Storage Capacity** | Not enough data | 8.7 (304 reviews) | 
| **Remote Backup** | Not enough data | 8.9 (346 reviews) | 
| **Activity Monitoring** | Not enough data | 9.2 (367 reviews) | 

#### Compliance

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Security Standards** | Not enough data | 8.8 (303 reviews) | 
| **Cloud Data Protection** | Not enough data | 8.4 (286 reviews) | 
| **Data Deduplication** | Not enough data | Feature Not Available | 

#### Agentic AI - Server Backup

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (67 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (66 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (66 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (64 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (64 reviews) | 
| **Decision Making** | Not enough data | 7.5 (65 reviews) | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **NinjaOne** | 8.6/10 | 448 |

#### Functionality

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.3 (93 reviews) | 
| **Storage Capacity** | Not enough data | 8.7 (350 reviews) | 
| **Remote Backup** | Not enough data | 9.0 (390 reviews) | 
| **Versioning** | Not enough data | 8.6 (356 reviews) | 
| **Mobile Backup Application** | Not enough data | Feature Not Available | 

#### Compatibility 

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Disk Backup** | Not enough data | Feature Not Available | 
| **Local Backup** | Not enough data | 8.6 (358 reviews) | 
| **Storage Formats** | Not enough data | 8.3 (332 reviews) | 

#### Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **File Sharing** | Not enough data | 8.2 (335 reviews) | 
| **Security Standards** | Not enough data | 8.8 (341 reviews) | 
| **Encrypted Storage** | Not enough data | 8.8 (338 reviews) | 

#### Agentic AI - Online Backup

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.2/10 | 751 |
| **NinjaOne** | 8.1/10 | 2808 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Device Management** | 8.9 (625 reviews) ✓ Verified | 9.4 (2524 reviews) ✓ Verified | 
| **Asset Management** | 8.1 (92 reviews) | 8.9 (683 reviews) | 
| **ITIL Policy Compliance** | 7.9 (71 reviews) | 8.2 (471 reviews) | 

#### Monitoring and Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Remote Monitoring** | 9.1 (645 reviews) ✓ Verified | 9.4 (2449 reviews) ✓ Verified | 
| **Asset Tracking** | 8.3 (547 reviews) ✓ Verified | 8.5 (1942 reviews) | 
| **Application Deployment** | 8.3 (550 reviews) ✓ Verified | 8.7 (2138 reviews) ✓ Verified | 
| **Patch Management** | 8.7 (617 reviews) ✓ Verified | 9.1 (2460 reviews) ✓ Verified | 
| **Asset Tracking** | 8.2 (78 reviews) | 8.5 (532 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Workflow Management** | 8.6 (104 reviews) | 8.6 (509 reviews) | 

#### Service Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Remote Access** | 9.1 (620 reviews) ✓ Verified | 9.2 (2344 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | 8.8 (89 reviews) | 8.1 (472 reviews) | 
| **Ticketing** | 8.7 (121 reviews) | 7.6 (574 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (97 reviews) | 7.6 (526 reviews) | 
| **Multi-step Planning** | 7.4 (78 reviews) | 7.0 (468 reviews) | 
| **Cross-system Integration** | 7.9 (83 reviews) | 7.3 (480 reviews) | 
| **Adaptive Learning** | 7.6 (78 reviews) | 6.9 (459 reviews) | 
| **Natural Language Interaction** | 7.8 (79 reviews) | 6.9 (456 reviews) | 
| **Proactive Assistance** | 7.6 (82 reviews) | 7.0 (464 reviews) | 
| **Decision Making** | 7.4 (78 reviews) | 7.1 (460 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.5/10 | 36 |
| **NinjaOne** | 7.9/10 | 507 |

#### Scope

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Endpoint Inclusiveness** | 7.0 (32 reviews) | 8.7 (428 reviews) | 
| **Multi-OS Support** | 7.9 (34 reviews) | 8.9 (455 reviews) | 

#### Security

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Reporting and Alerts** | 8.0 (34 reviews) | 8.5 (449 reviews) | 
| **Endpoint Protection** | 7.3 (32 reviews) | 8.3 (409 reviews) | 
| **Remote Wiping** | 5.7 (27 reviews) | 7.5 (391 reviews) | 

#### Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Device Enrollment** | 8.0 (28 reviews) | 8.9 (432 reviews) | 
| **Device Configuration** | 7.7 (27 reviews) | 8.7 (432 reviews) | 
| **Device Compliance** | 7.5 (26 reviews) | 8.7 (415 reviews) | 
| **Usage Information** | 7.9 (29 reviews) | 8.8 (414 reviews) | 
| **Data Separation** | 6.1 (25 reviews) | 7.8 (375 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (11 reviews) | 7.3 (171 reviews) | 
| **Multi-step Planning** | 7.5 (10 reviews) | 7.1 (169 reviews) | 
| **Cross-system Integration** | 7.7 (10 reviews) | 7.3 (170 reviews) | 
| **Adaptive Learning** | 8.0 (10 reviews) | 7.2 (167 reviews) | 
| **Natural Language Interaction** | 7.9 (11 reviews) | 7.0 (165 reviews) | 
| **Proactive Assistance** | 8.1 (12 reviews) | 7.2 (169 reviews) | 
| **Decision Making** | 8.0 (11 reviews) | 7.2 (170 reviews) | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.1/10 | 308 |
| **NinjaOne** | 8.3/10 | 780 |

#### Functionality

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Performance Monitoring** | 8.9 (284 reviews) | 8.8 (702 reviews) | 
| **Alerting** | 8.9 (290 reviews) | 9.0 (736 reviews) | 
| **Improvement Suggestions** | 8.2 (273 reviews) | 8.1 (618 reviews) | 
| **Multi-Network Capability** | 8.6 (264 reviews) | 8.8 (616 reviews) | 

#### Monitoring - Network Monitoring

| Feature | Atera | NinjaOne | 
|---|---|---|
| **360-Degree Network Visibility** | 8.2 (35 reviews) | Feature Not Available | 
| **Automated Network Discovery** | 8.6 (38 reviews) | Feature Not Available | 
| **Real-Time Monitoring** | 8.9 (35 reviews) | 8.4 (282 reviews) | 

#### Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Performance Baseline** | 8.4 (260 reviews) | 8.3 (573 reviews) | 
| **Data Visualization** | 8.4 (262 reviews) | 8.2 (587 reviews) | 
| **Path Analysis** | 7.9 (249 reviews) | 7.6 (540 reviews) | 

#### Analytics - Network Monitoring

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Predictive Performance Analytics** | 8.1 (34 reviews) | Feature Not Available | 
| **Packet & Flow Analysis** | 7.9 (34 reviews) | 6.9 (239 reviews) | 

#### Security - Network Monitoring

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Encrypted Data Transmission** | 8.5 (35 reviews) | Feature Not Available | 
| **Zero Trust and Identity Management** | 7.8 (36 reviews) | Feature Not Available | 
| **Integrated Network Security** | 8.2 (35 reviews) | Feature Not Available | 

#### Network Performance - Network Monitoring

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Dynamic Network Optimization** | 8.2 (34 reviews) | Feature Not Available | 
| **Automated Tasks Routing** | 8.1 (35 reviews) | Feature Not Available | 

#### AI Automation - Network Monitoring

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | 7.7 (33 reviews) | Feature Not Available | 
| **Self-Healing Networks** | 7.5 (33 reviews) | Feature Not Available | 
| **Predictive Network Maintenance** | 7.4 (33 reviews) | Feature Not Available | 

#### Agentic AI - Network Monitoring

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (29 reviews) | Feature Not Available | 
| **Multi-step Planning** | 7.6 (28 reviews) | Feature Not Available | 
| **Cross-system Integration** | 7.6 (29 reviews) | Feature Not Available | 
| **Adaptive Learning** | 7.3 (28 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 7.5 (29 reviews) | Feature Not Available | 
| **Proactive Assistance** | 7.4 (29 reviews) | Feature Not Available | 
| **Decision Making** | 7.6 (29 reviews) | Feature Not Available | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 614 |

#### Monitoring

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 9.3 (572 reviews) ✓ Verified | 
| **Timely Alerts** | Not enough data | 9.2 (570 reviews) ✓ Verified | 
| **TIcket Accuracy** | Not enough data | 8.5 (511 reviews) ✓ Verified | 
| **AI Monitoring** | Not enough data | 7.2 (200 reviews) | 

#### Management Tools

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Ticket Assignment** | Not enough data | 8.3 (505 reviews) | 
| **Standardization** | Not enough data | 8.7 (516 reviews) ✓ Verified | 
| **Lifecycle Visualization** | Not enough data | 8.5 (490 reviews) ✓ Verified | 

#### Generative AI

| Feature | Atera | NinjaOne | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Incident Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (99 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (97 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (96 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (95 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (95 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (95 reviews) | 
| **Decision Making** | Not enough data | 7.5 (93 reviews) | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.9/10 | 18 |
| **NinjaOne** | N/A | N/A |

#### Functionality

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Artificial Intelligence** | 8.8 (7 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Systems Monitoring** | 8.3 (6 reviews) | Not enough data | 

#### Issue Resolution

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Root Cause Identification** | 7.0 (5 reviews) | Not enough data | 
| **Proactive Identification** | 8.3 (7 reviews) | Not enough data | 
| **Resolution Guidance** | 6.9 (6 reviews) | Not enough data | 

#### Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **System Integration** | 8.0 (5 reviews) | Not enough data | 
| **Alerting** | Feature Not Available | Not enough data | 
| **Reporting** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Atera | NinjaOne | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.9/10 | 235 |
| **NinjaOne** | 7.9/10 | 1309 |

#### Asset Inventory

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Hardware Asset Inventory** | 8.8 (225 reviews) | 9.0 (1194 reviews) | 
| **Software Asset Inventory** | 8.7 (217 reviews) | 8.9 (1170 reviews) | 
| **Cloud Asset Inventory** | 7.8 (209 reviews) | 7.7 (1025 reviews) | 
| **Mobile Asset Inventory** | 7.1 (205 reviews) | 7.4 (295 reviews) | 
| **Asset Discovery** | 7.9 (214 reviews) | 8.2 (1070 reviews) | 

#### Generative AI

| Feature | Atera | NinjaOne | 
|---|---|---|
| **AI Text Generation** | 7.2 (194 reviews) | Feature Not Available | 
| **AI Text Generation** | 7.1 (191 reviews) | Feature Not Available | 

#### Agentic AI - IT Asset Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (30 reviews) | 7.5 (242 reviews) | 
| **Multi-step Planning** | 7.8 (30 reviews) | 7.3 (227 reviews) | 
| **Cross-system Integration** | 8.0 (30 reviews) | 7.4 (224 reviews) | 
| **Adaptive Learning** | 7.6 (30 reviews) | 7.2 (222 reviews) | 
| **Natural Language Interaction** | 7.8 (29 reviews) | 7.1 (218 reviews) | 
| **Proactive Assistance** | 7.9 (30 reviews) | 7.1 (225 reviews) | 
| **Decision Making** | 7.7 (30 reviews) | 7.1 (222 reviews) | 

#### Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Central Dashboard** | 8.8 (218 reviews) | 9.1 (1161 reviews) | 
| **Asset Policy Management** | 8.1 (208 reviews) | 8.7 (1049 reviews) | 
| **Risk Management** | 7.6 (206 reviews) | 8.1 (1008 reviews) | 
| **Integrations** | 8.0 (213 reviews) | 8.2 (1073 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 9.4/10 | 12 |
| **NinjaOne** | N/A | N/A |

#### Responses

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Personalization** | 9.8 (8 reviews) | Not enough data | 
| **Route To Human** | 9.0 (8 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 9.1 (9 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Sales Follow-Up** | Feature Not Available | Not enough data | 
| **Customer Interaction Automation** | Feature Not Available | Not enough data | 
| **Lead Generation** | Feature Not Available | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | 
| **Feedback Collection** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Conversation Editor** | 9.6 (8 reviews) | Not enough data | 
| **Integration** | 9.4 (9 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.3 (7 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Independent Decision Making** | 9.2 (8 reviews) | Not enough data | 
| **Adaptive Responses** | 9.6 (8 reviews) | Not enough data | 
| **Task Execution** | 9.6 (9 reviews) | Not enough data | 
| **Problem Solving** | 9.8 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | Atera | NinjaOne | 
|---|---|---|
| **AI Text Generation** | 9.7 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 9.6 (9 reviews) | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.8/10 | 472 |
| **NinjaOne** | 8.4/10 | 2022 |

#### Administration

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Screen Sharing** | 8.7 (441 reviews) | 9.2 (1735 reviews) | 
| **File Sharing** | 8.4 (438 reviews) | 8.7 (1618 reviews) | 
| **Session Recording** | 7.3 (383 reviews) | 7.8 (1423 reviews) | 
| **Unattended Remote Access** | 8.9 (443 reviews) | 9.2 (1744 reviews) | 
| **Multi - Session Handling** | 8.2 (422 reviews) | 8.9 (1537 reviews) | 
| **Multi-Monitor Support** | 8.2 (441 reviews) | 8.8 (1599 reviews) | 

#### Maintenance

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Remote Reboot** | 8.9 (441 reviews) | 9.2 (1757 reviews) | 
| **Remote Printing** | 7.8 (391 reviews) | 7.7 (1336 reviews) | 

#### Communication 

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Text Chat** | Feature Not Available | 8.0 (1436 reviews) | 
| **VoIP** | 6.1 (364 reviews) | Feature Not Available | 
| **Video Conference Call** | 6.1 (357 reviews) | Feature Not Available | 
| **Screen Annotations** | 6.9 (368 reviews) | 7.2 (1304 reviews) | 

#### Security

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Data Encryption** | 7.8 (380 reviews) | 8.3 (1357 reviews) | 
| **Compliance** | 8.0 (389 reviews) | 8.4 (1393 reviews) | 

#### Device Support

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Mobile Device Access** | 7.4 (391 reviews) | 7.6 (1365 reviews) | 
| **Multi-Platform Support** | 8.2 (397 reviews) | 8.4 (1470 reviews) | 
| **Cross-Platform** | 8.2 (393 reviews) | 8.4 (1439 reviews) | 

#### Performance

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Reporting** | 8.2 (426 reviews) | 8.2 (1540 reviews) | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **NinjaOne** | 8.0/10 | 364 |

#### Functionality 

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Incremental Backup** | Not enough data | 8.9 (335 reviews) | 
| **OS Boot Recovery** | Not enough data | 7.9 (296 reviews) | 
| **Bootable Disk** | Not enough data | 8.1 (299 reviews) | 
| **Online Restore** | Not enough data | 8.6 (323 reviews) | 

#### Performance

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | 8.8 (321 reviews) | 
| **Unlimited Backup** | Not enough data | 8.6 (308 reviews) | 
| **Deduplication** | Not enough data | Feature Not Available | 
| **Lag Free Operation** | Not enough data | 8.6 (310 reviews) | 

#### Agentic AI - PC Backup

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (92 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (91 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (89 reviews) | 
| **Decision Making** | Not enough data | 7.1 (90 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.2/10 | 287 |
| **NinjaOne** | N/A | N/A |

#### Generative AI

| Feature | Atera | NinjaOne | 
|---|---|---|
| **AI Text Summarization** | 7.2 (282 reviews) | Feature Not Available | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **NinjaOne** | 8.6/10 | 255 |

#### Management and Discovery - IT Documentation

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Search and Indexing** | Not enough data | 8.4 (224 reviews) | 
| **Version Control** | Not enough data | 8.4 (222 reviews) | 
| **Access and Permissions** | Not enough data | 8.8 (225 reviews) | 

#### Operations - IT Documentation

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Integrations** | Not enough data | 8.4 (226 reviews) | 
| **Automation** | Not enough data | 8.9 (241 reviews) | 
| **Reporting** | Not enough data | 8.4 (227 reviews) | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 7.6/10 | 16 |
| **NinjaOne** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Document Processing** | 8.0 (11 reviews) | Not enough data | 
| **Feedback Collection** | 7.9 (11 reviews) | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Adaptive Responses** | 7.7 (11 reviews) | Not enough data | 
| **Task Execution** | 7.6 (11 reviews) | Not enough data | 
| **Independent Decision Making** | 7.9 (11 reviews) | Not enough data | 
| **Problem Solving** | 8.3 (11 reviews) | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Ticket Status Updates** | 7.9 (11 reviews) | Not enough data | 
| **SLA Monitoring** | Feature Not Available | Not enough data | 
| **Ticket Categorization** | Feature Not Available | Not enough data | 
| **Ticket Assignment** | 7.1 (12 reviews) | Not enough data | 
| **Automated Ticket Creation** | 7.3 (11 reviews) | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Knowledge Base Utilization** | 7.9 (11 reviews) | Not enough data | 
| **Workflow Automation** | 8.2 (14 reviews) | Not enough data | 
| **Real-Time Troubleshooting** | 7.8 (12 reviews) | Not enough data | 
| **User Self-Service Assistance** | 7.9 (11 reviews) | Not enough data | 
| **Proactive Issue Detection** | 7.9 (11 reviews) | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **NinjaOne** | 8.1/10 | 143 |

#### Generative AI - Autonomous Endpoint Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Behavioral Analysis** | Feature Not Available | 7.2 (67 reviews) | 
| **Adaptive** | Feature Not Available | 7.4 (70 reviews) | 
| **Predictive** | Feature Not Available | 7.4 (68 reviews) | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Patch Management** | Feature Not Available | 9.0 (130 reviews) | 
| **Oversees** | Feature Not Available | 8.3 (78 reviews) | 
| **Self-Healing** | Not enough data | 8.1 (80 reviews) | 
| **Centralized Dashboard** | Feature Not Available | 9.1 (117 reviews) | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.2/10 | 234 |
| **NinjaOne** | N/A | N/A |

#### Incident Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Automate Ticket Routing** | 8.4 (211 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.5 (214 reviews) | Not enough data | 
| **Ticket Notifications** | 8.8 (207 reviews) | Not enough data | 
| **Knowledge Base** | 8.2 (212 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 8.1 (204 reviews) | Not enough data | 

#### Reporting

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Dashboards** | 8.6 (213 reviews) | Not enough data | 
| **Time Tracking** | 8.4 (209 reviews) | Not enough data | 
| **Surveys** | 7.8 (202 reviews) | Not enough data | 

#### Access & Usability

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Mobile** | 7.4 (209 reviews) | Not enough data | 
| **Self Service** | 8.5 (205 reviews) | Not enough data | 
| **Active Directory** | 8.0 (202 reviews) | Not enough data | 
| **Multi-Channel Access** | 8.3 (198 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (26 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (25 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (26 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (26 reviews) | Not enough data | 
| **Decision Making** | 7.9 (26 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### System Control

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **NinjaOne** | 8.2/10 | 676 |

#### Platform - Mobile Device Management (MDM)

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.6 (465 reviews) | 

#### Operating System

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.3 (638 reviews) | 
| **Apple Support** | Not enough data | 8.2 (584 reviews) | 
| **Android Support** | Not enough data | 8.5 (554 reviews) | 

#### Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.7 (571 reviews) | 
| **Applications Consolidation** | Not enough data | 8.4 (501 reviews) | 
| **Whitelist** | Not enough data | 8.4 (498 reviews) | 
| **Blacklist** | Not enough data | 8.3 (492 reviews) | 
| **Usage Information** | Not enough data | 8.5 (509 reviews) | 

#### Security

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.6 (507 reviews) | 
| **Security** | Not enough data | 8.7 (520 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (150 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (143 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (147 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (143 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (139 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (145 reviews) | 
| **Decision Making** | Not enough data | 7.7 (142 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Knowledge Base

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Atera** | 8.4/10 | 87 |
| **NinjaOne** | 8.0/10 | 1010 |

#### Analysis

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Threat Detection** | 8.2 (77 reviews) | 8.2 (778 reviews) | 

#### Platform

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Unified Communications Platform** | 7.8 (78 reviews) | 7.9 (723 reviews) | 
| **Remote Access** | 8.8 (82 reviews) | 9.2 (920 reviews) | 
| **ITIL Policy Compliance** | 8.1 (77 reviews) | 8.3 (700 reviews) | 
| **Asset Tracking** | 8.3 (82 reviews) | 8.6 (791 reviews) | 
| **IT Knowledge Management** | 8.5 (81 reviews) | 8.4 (747 reviews) | 

#### Security

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Endpoint Protection** | 8.3 (81 reviews) | 8.8 (811 reviews) | 
| **Patch Management** | 8.9 (84 reviews) | 9.2 (925 reviews) | 
| **Disaster Recovery** | 7.4 (79 reviews) | 7.7 (690 reviews) | 
| **Service Management** | 8.2 (80 reviews) | 8.8 (754 reviews) | 
| **Workflow Management** | 8.1 (77 reviews) | 8.2 (707 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (12 reviews) | 7.6 (175 reviews) | 
| **Multi-step Planning** | 8.6 (12 reviews) | 7.3 (157 reviews) | 
| **Cross-system Integration** | 8.3 (12 reviews) | 7.4 (161 reviews) | 
| **Adaptive Learning** | 8.6 (12 reviews) | 7.0 (155 reviews) | 
| **Natural Language Interaction** | 8.3 (12 reviews) | 7.0 (153 reviews) | 
| **Proactive Assistance** | 8.9 (12 reviews) | 7.1 (158 reviews) | 
| **Decision Making** | 8.6 (12 reviews) | 7.0 (154 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Atera** | N/A | N/A |
| **NinjaOne** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Atera | NinjaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (10):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)

**Unique to Atera (5):** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk)

**Unique to NinjaOne (6):** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [Incident Management Software](https://www.g2.com/categories/incident-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)


---
## Reviewer Demographics

### By Company Size

| Segment | Atera | NinjaOne | 
|---|---|---|
| **Small-Business** | 58.5% | 43.5% | 
| **Mid-Market** | 32.3% | 49.0% | 
| **Enterprise** | 9.2% | 7.5% | 

### By Industry

#### Atera

- **Information Technology and Services:** 29.8%
- **Computer & Network Security:** 12.2%
- **Manufacturing:** 3.5%
- **Consumer Services:** 3.5%
- **Telecommunications:** 3.0%
- **Hospital & Health Care:** 2.9%
- **Consulting:** 2.5%
- **Automotive:** 2.2%
- **Construction:** 2.1%
- **Computer Software:** 2.0%
- **Other:** 36.4%

#### NinjaOne

- **Information Technology and Services:** 26.9%
- **Computer & Network Security:** 13.5%
- **Hospital & Health Care:** 4.0%
- **Manufacturing:** 3.5%
- **Computer Software:** 2.8%
- **Construction:** 2.5%
- **Retail:** 2.3%
- **Financial Services:** 2.2%
- **Consulting:** 1.9%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.8%

---
## Alternatives

### Alternatives to Atera

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3914 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (553 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1026 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (323 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1092 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (756 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (499 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1334 reviews)

### Alternatives to NinjaOne

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3914 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (553 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1026 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (230 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1336 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1334 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1092 reviews)

---
## Top Discussions

### Atera

- Title: [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) — 1 comment
  > **Top comment:** "Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your..."
- Title: [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) — 1 comment
  > **Top comment:** "Atera"
- Title: [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) — 1 comment
  > **Top comment:** "Remote Monitoring & Management
RMM is a term used to describe systems that can track remote computers' health and manage them. Atera is one of these systems."
- Title: [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) — 1 comment
  > **Top comment:** "Atera is a simple Remote Monitoring & Management software designed for MSPs(Managed Service Providers) & IT professionals. We combine RMM & PSA(Professional..."

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."
- Title: [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) — 2 comments, 1 upvote
  > **Top comment:** "They are in the process of adding full Mac integration. Basic services like AV, Splashtop support and some monitoring work, properly."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/atera-vs-ninjaone)