Compare NinjaOne and Zabbix 
At a Glance
Market Segments
Mid-Market (49.1% of reviews)
Mid-Market (52.2% of reviews)
Entry-Level Pricing
No pricing available
Free With One-Time Purchase
NinjaOne
Star Rating
(4,270)4.7 out of 5
Market Segments
Mid-Market (49.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneZabbix
Star Rating
(207)4.4 out of 5
Market Segments
Mid-Market (52.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its ease of use and quick installation process. Users appreciate the ability to run scripts and PowerShell commands without needing to log onto endpoints, making daily tasks more efficient.
- According to verified reviews, Zabbix offers robust monitoring capabilities, particularly for users who need extensive customization. Reviewers highlight its agentless monitoring and the freedom to create items and templates, which can be particularly beneficial for complex network environments.
- Users say that NinjaOne's frequent updates and feature enhancements keep the platform relevant and user-friendly. The wide feature set, including ad-hoc network management solutions, is frequently mentioned as a key advantage, making it a strong choice for those looking for a comprehensive tool.
- Reviewers mention that Zabbix's free entry-level pricing is a significant draw for startups and smaller businesses. The platform's knowledge base and community support are also noted as valuable resources for users navigating its more complex features.
- G2 reviewers highlight that NinjaOne's reporting capabilities are particularly strong, allowing users to easily generate usage reports for project meetings and client check-ins. This feature is seen as a major time-saver for IT teams managing multiple clients.
- According to recent feedback, while Zabbix provides excellent performance monitoring and alerting features, some users find the initial setup and configuration to be challenging. This can lead to a steeper learning curve compared to NinjaOne, which is often praised for its intuitive onboarding process.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availableZabbix
Free & open source Zabbix
Free
With One-Time Purchase
Zabbix can monitor anything - networks, cloud, websites, IoT, and more.
Any time and anywhere. Zabbix is free and open source. Download it and start using it.
- Free and open source, easy scalable.
Free Trial
NinjaOne
Free Trial is available
Zabbix
Free Trial is available
Ratings
Meets Requirements
9.0
4,046
8.7
175
Ease of Use
9.1
4,087
7.3
175
Ease of Setup
9.1
3,838
7.5
105
Ease of Admin
9.1
3,081
7.9
104
Quality of Support
9.1
3,879
7.9
129
Has the product been a good partner in doing business?
9.4
3,013
8.1
82
Product Direction (% positive)
9.7
3,923
8.4
173
Features by Category
Administration
8.2
674
Not enough data
8.8
721
Not enough data
8.3
718
Not enough data
Service Desk
8.1
713
Not enough data
7.9
665
Not enough data
7.7
641
Not enough data
Management
8.3
635
Not enough data
9.0
640
Not enough data
8.7
613
Not enough data
8.8
614
Not enough data
8.4
589
Not enough data
Functionality
7.6
638
Not enough data
8.5
624
Not enough data
8.9
666
Not enough data
9.0
683
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.0
176
Not enough data
6.8
172
Not enough data
6.9
169
Not enough data
6.8
172
Not enough data
6.7
170
Not enough data
6.8
169
Not enough data
6.8
167
Not enough data
Compatibility
8.8
363
Not enough data
8.2
304
Not enough data
8.5
326
Not enough data
8.3
287
Not enough data
Management
Feature Not Available
Not enough data
8.4
304
Not enough data
8.7
301
Not enough data
8.9
343
Not enough data
9.2
362
Not enough data
Compliance
8.8
300
Not enough data
8.4
283
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.3
66
Not enough data
7.3
66
Not enough data
7.7
65
Not enough data
7.4
64
Not enough data
7.3
64
Not enough data
7.5
65
Not enough data
Functionality
8.3
91
Not enough data
8.7
347
Not enough data
9.0
386
Not enough data
8.5
353
Not enough data
Feature Not Available
Not enough data
Compatibility
Feature Not Available
Not enough data
8.6
354
Not enough data
8.3
329
Not enough data
Management
8.2
332
Not enough data
8.8
338
Not enough data
8.7
335
Not enough data
Agentic AI - Online Backup
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.4
2495
|
Verified
Not enough data
8.9
676
Not enough data
8.2
469
Not enough data
Monitoring and Management
9.4
2430
|
Verified
Not enough data
8.5
1936
Not enough data
8.7
2129
|
Verified
Not enough data
9.1
2438
|
Verified
Not enough data
8.5
527
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.6
505
Not enough data
Service Management
9.2
2320
|
Verified
Not enough data
8.1
470
Not enough data
7.6
570
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.5
523
Not enough data
7.0
468
Not enough data
7.3
478
Not enough data
6.9
457
Not enough data
6.9
455
Not enough data
7.0
463
Not enough data
7.0
458
Not enough data
Functionality
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
8.4
24
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
8.7
425
Not enough data
8.9
451
Not enough data
Security
8.5
445
Not enough data
8.3
407
Not enough data
7.4
388
Not enough data
Management
8.9
430
Not enough data
8.7
429
Not enough data
8.7
412
Not enough data
8.7
412
Not enough data
7.8
373
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.3
170
Not enough data
7.1
169
Not enough data
7.3
170
Not enough data
7.2
167
Not enough data
7.0
165
Not enough data
7.2
169
Not enough data
7.2
170
Not enough data
Functionality
8.8
698
9.3
47
9.0
732
9.2
48
8.1
616
6.9
40
8.8
613
9.0
44
Monitoring - Network Monitoring
Feature Not Available
8.3
5
Feature Not Available
9.3
5
8.4
280
9.3
5
Management
8.3
571
8.8
45
8.2
585
8.5
47
7.6
538
7.8
42
Analytics - Network Monitoring
Feature Not Available
8.0
5
6.9
238
9.3
5
Security - Network Monitoring
Feature Not Available
9.3
5
Feature Not Available
8.7
5
Feature Not Available
8.3
5
Network Performance - Network Monitoring
Feature Not Available
9.0
5
Feature Not Available
8.0
5
AI Automation - Network Monitoring
Feature Not Available
5.3
5
Feature Not Available
7.0
5
Feature Not Available
5.7
5
Agentic AI - Network Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring
Not enough data
9.2
33
Not enough data
8.7
29
Not enough data
8.9
30
Not enough data
9.1
33
Not enough data
Not enough data
Administration
Not enough data
8.9
31
Not enough data
8.9
30
Not enough data
9.1
28
Not enough data
Not enough data
Analysis
Not enough data
8.9
32
Not enough data
8.8
33
Not enough data
8.0
25
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.3
569
|
Verified
Not enough data
9.2
567
|
Verified
Not enough data
8.5
509
|
Verified
Not enough data
7.2
199
Not enough data
Management Tools
8.3
502
Not enough data
8.7
513
|
Verified
Not enough data
8.5
487
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.6
98
Not enough data
7.5
96
Not enough data
7.8
95
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Not enough data
Visibility
Not enough data
8.2
33
Not enough data
8.9
33
Not enough data
8.3
32
Monitoring and Management
Not enough data
9.0
29
Not enough data
7.9
29
Not enough data
8.3
30
Not enough data
8.9
31
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.6
43
Not enough data
8.8
43
Not enough data
8.5
42
Monitoring and Management
Not enough data
8.8
42
Not enough data
7.9
38
Not enough data
8.4
38
Not enough data
8.8
44
Not enough data
8.9
27
Not enough data
8.3
25
Cloud environment support
Not enough data
8.3
24
Not enough data
8.5
22
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
24
Not enough data
9.2
20
Not enough data
8.6
19
Not enough data
7.6
9
Management
Not enough data
9.1
21
Not enough data
8.8
22
Not enough data
8.8
20
Not enough data
9.3
23
Agentic AI - Enterprise Monitoring
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Asset Inventory
9.0
1186
Not enough data
8.8
1165
Not enough data
7.7
1022
Not enough data
7.4
294
Not enough data
8.2
1067
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.5
239
Not enough data
7.2
226
Not enough data
7.4
223
Not enough data
7.1
221
Not enough data
7.1
217
Not enough data
7.1
223
Not enough data
7.1
221
Not enough data
Management
9.1
1156
Not enough data
8.7
1047
Not enough data
8.1
1006
Not enough data
8.2
1069
Not enough data
Monitoring
Not enough data
8.5
13
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
8.1
8
Not enough data
8.9
15
Response
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
8.1
12
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Feature Not Available
Not enough data
8.5
12
Functionality
Not enough data
8.3
13
Not enough data
7.9
12
Not enough data
Feature Not Available
Not enough data
8.2
14
Administration
9.2
1723
Not enough data
8.7
1608
Not enough data
7.8
1418
Not enough data
9.2
1727
Not enough data
8.9
1528
Not enough data
8.8
1591
Not enough data
Maintenance
9.2
1744
Not enough data
7.7
1333
Not enough data
Communication
8.0
1428
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1300
Not enough data
Security
8.3
1354
Not enough data
8.4
1388
Not enough data
Device Support
7.6
1362
Not enough data
8.4
1463
Not enough data
8.4
1435
Not enough data
Performance
8.2
1534
Not enough data
Functionality
8.9
332
Not enough data
7.9
294
Not enough data
8.1
297
Not enough data
8.6
320
Not enough data
Performance
8.8
319
Not enough data
8.5
306
Not enough data
Feature Not Available
Not enough data
8.6
307
Not enough data
Agentic AI - PC Backup
7.2
91
Not enough data
7.2
90
Not enough data
6.9
88
Not enough data
7.1
89
Not enough data
Generative AI
Feature Not Available
Not enough data
Management and Discovery - IT Documentation
8.4
222
Not enough data
8.4
221
Not enough data
8.7
223
Not enough data
Operations - IT Documentation
8.4
223
Not enough data
8.8
237
Not enough data
8.4
226
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
7.1
66
Not enough data
7.3
69
Not enough data
7.3
67
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.9
125
Not enough data
8.2
77
Not enough data
8.1
78
Not enough data
9.1
114
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.6
464
Not enough data
Operating System
9.3
630
Not enough data
8.2
582
Not enough data
8.4
550
Not enough data
Management
8.7
567
Not enough data
8.4
498
Not enough data
8.4
496
Not enough data
8.3
490
Not enough data
8.5
507
Not enough data
Security
8.6
504
Not enough data
8.7
517
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.8
149
Not enough data
7.6
143
Not enough data
7.8
147
Not enough data
7.7
143
Not enough data
7.7
139
Not enough data
7.7
145
Not enough data
7.7
142
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
775
Not enough data
Platform
7.9
721
Not enough data
9.2
909
Not enough data
8.3
697
Not enough data
8.6
788
Not enough data
8.4
744
Not enough data
Security
8.8
808
Not enough data
9.2
913
Not enough data
7.7
689
Not enough data
8.8
751
Not enough data
8.2
705
Not enough data
Agentic AI - Enterprise IT Management
7.5
173
Not enough data
7.3
156
Not enough data
7.4
160
Not enough data
7.0
154
Not enough data
7.0
152
Not enough data
7.0
156
Not enough data
7.0
153
Not enough data
Categories
Categories
Shared Categories
NinjaOne and Zabbix are categorized as Network Monitoring
Unique Categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zabbix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.9%
Computer & Network Security
13.5%
Hospital & Health Care
3.9%
Manufacturing
3.5%
Computer Software
2.8%
Other
49.4%
Information Technology and Services
31.0%
Telecommunications
15.8%
Computer Software
11.8%
Computer & Network Security
5.4%
Internet
3.9%
Other
32.0%
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
TF
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
What is NinjaOne (formerly NinjaRMM) used for?
2 Comments
RS
It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard.Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
IJ
Yes it is, it’s very innovative and their team is always working towards improving their softwareRead more
Has a way zabbix to work without agents?
2 Comments
JO
Zabbix does not require agents to use, you can setup templates to use SNMP data, however you'll gain more insight by using the appropriate agent on the...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
