# NinjaOne vs Zabbix Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NinjaOne excels in user experience, with a clean and intuitive dashboard that simplifies device management. Users appreciate the logical organization of devices and the fast search functionality, making it easy to find what they need quickly.
- **According to verified reviews** , Zabbix is praised for its flexibility and scalability as an open-source solution. Users highlight its capability to monitor a wide range of systems, including servers and network devices, which makes it a powerful tool for enterprise environments.
- **Users say** that NinjaOne's remote access features are particularly impressive, allowing for one-click remote sessions to both Windows and Mac devices. This functionality, combined with built-in access to CMD and PowerShell, streamlines troubleshooting and enhances productivity.
- **Reviewers mention** that Zabbix's alerting engine is robust and operates with low resource usage, which is crucial for maintaining system performance. This feature is especially valued by users who need to ensure that critical systems are monitored effectively.
- **G2 reviewers highlight** that NinjaOne's automated patching and real-time monitoring capabilities significantly reduce downtime and keep devices up to date. Users find these features save time and make device management more efficient.
- **According to recent feedback** , while Zabbix offers strong performance monitoring and multi-network capabilities, some users find it challenging to configure for specific workflows, which can hinder its overall usability compared to NinjaOne's more user-friendly approach.



| | NinjaOne | Zabbix | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 4,391 | 208 | 
| **Largest Market Segment** | Mid-Market (48.4% of reviews) | Mid-Market (52.2% of reviews) | 
| **Entry Level Price** | No pricing available | Free With One-Time Purchase | 

---
## Top Pros & Cons

### NinjaOne

Pros:
- Ease of Use (1373 reviews)
- Remote Access (867 reviews)

Cons:
- Missing Features (715 reviews)
- Limited Features (396 reviews)

### Zabbix

Pros:
- Monitoring (11 reviews)
- Ease of Use (9 reviews)

Cons:
- Learning Curve (4 reviews)
- Dashboard Issues (3 reviews)

---
## Ratings Comparison
| Rating | NinjaOne | Zabbix | 
|---|---|---|
  | **Meets Requirements** | 9.0 (4165 reviews) | 8.7 (175 reviews) | 
  | **Ease of Use** | 9.1 (4207 reviews) | 7.3 (175 reviews) | 
  | **Ease of Setup** | 9.1 (3953 reviews) | 7.5 (105 reviews) | 
  | **Ease of Admin** | 9.1 (3146 reviews) | 7.9 (104 reviews) | 
  | **Quality of Support** | 9.1 (3988 reviews) | 7.9 (129 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (3076 reviews) | 8.1 (82 reviews) | 
  | **Product Direction (% positive)** | 9.7 (4029 reviews) | 8.4 (173 reviews) | 

---
## Pricing

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Zabbix

#### Entry-Level Pricing

Plan: Free & open source Zabbix

Price: Free With One-Time Purchase

Description: Zabbix can monitor anything - networks, cloud, websites, IoT, and more.
Any time and anywhere. Zabbix is free and open source. Download it and start using it.

Key Features:
- Free and open source, easy scalable.

[Browse all 3 editions](https://www.g2.com/products/zabbix/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 846 |
| **Zabbix** | N/A | N/A |

#### Administration

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Change Management** | 8.2 (678 reviews) | Not enough data | 
| **Asset Management** | 8.8 (725 reviews) | Not enough data | 
| **Reports & Analytics** | 8.3 (724 reviews) | Not enough data | 

#### Service Desk

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Help Desk** | 8.1 (718 reviews) | Not enough data | 
| **Incident Reports** | 7.9 (669 reviews) | Not enough data | 
| **Process Workflow** | 7.7 (645 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Reporting** | 8.3 (639 reviews) | Not enough data | 
| **Administration Console** | 9.0 (645 reviews) | Not enough data | 
| **Access Management** | 8.7 (616 reviews) | Not enough data | 
| **Asset Management** | 8.8 (617 reviews) | Not enough data | 
| **Policy Dictation** | 8.4 (591 reviews) | Not enough data | 

#### Functionality

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Ticketing System** | 7.6 (641 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (627 reviews) | Not enough data | 
| **Alerting** | 8.9 (671 reviews) | Not enough data | 
| **Automation** | 9.0 (688 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (177 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (173 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (173 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (171 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (170 reviews) | Not enough data | 
| **Decision Making** | 6.8 (169 reviews) | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 417 |
| **Zabbix** | N/A | N/A |

#### Compatibility 

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **File Server Backup** | 8.9 (370 reviews) | Not enough data | 
| **Database Server Backup** | 8.2 (306 reviews) | Not enough data | 
| **Virtual Machines** | 8.5 (330 reviews) | Not enough data | 
| **Repository Models** | 8.3 (289 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Continuous Backup** | Feature Not Available | Not enough data | 
| **Disaster Recovery** | 8.3 (307 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (304 reviews) | Not enough data | 
| **Remote Backup** | 8.9 (347 reviews) | Not enough data | 
| **Activity Monitoring** | 9.2 (368 reviews) | Not enough data | 

#### Compliance

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Security Standards** | 8.8 (303 reviews) | Not enough data | 
| **Cloud Data Protection** | 8.4 (286 reviews) | Not enough data | 
| **Data Deduplication** | Feature Not Available | Not enough data | 

#### Agentic AI - Server Backup

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (67 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (66 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (66 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (64 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (64 reviews) | Not enough data | 
| **Decision Making** | 7.5 (65 reviews) | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 449 |
| **Zabbix** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Real-time Sync** | 8.3 (93 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (350 reviews) | Not enough data | 
| **Remote Backup** | 9.0 (390 reviews) | Not enough data | 
| **Versioning** | 8.6 (356 reviews) | Not enough data | 
| **Mobile Backup Application** | Feature Not Available | Not enough data | 

#### Compatibility 

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Disk Backup** | Feature Not Available | Not enough data | 
| **Local Backup** | 8.6 (359 reviews) | Not enough data | 
| **Storage Formats** | 8.3 (332 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **File Sharing** | 8.3 (336 reviews) | Not enough data | 
| **Security Standards** | 8.8 (341 reviews) | Not enough data | 
| **Encrypted Storage** | 8.8 (338 reviews) | Not enough data | 

#### Agentic AI - Online Backup

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.4/10 | 47 |
| **Zabbix** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Real-time Sync** | 8.5 (40 reviews) | Not enough data | 
| **Storage Capacity** | 9.6 (43 reviews) | Not enough data | 
| **Remote Backup** | 9.3 (41 reviews) | Not enough data | 
| **Versioning** | 9.0 (42 reviews) | Not enough data | 

#### Compatibility 

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Endpoint Variety** | 9.0 (18 reviews) | Not enough data | 
| **SaaS Application Variety** | 8.6 (37 reviews) | Not enough data | 
| **Storage Formats** | 8.5 (36 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **File Sharing** | 7.3 (31 reviews) | Not enough data | 
| **Security Standards** | 9.1 (41 reviews) | Not enough data | 
| **Encrypted Storage** | 9.3 (39 reviews) | Not enough data | 

#### Agentic AI - SaaS Backup

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (5 reviews) | Not enough data | 
| **Decision Making** | 7.7 (5 reviews) | Not enough data | 

### Email Archiving

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.8/10 | 46 |
| **Zabbix** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Email Storage** | 9.5 (42 reviews) | Not enough data | 
| **Encryption** | 9.3 (39 reviews) | Not enough data | 
| **Reporting** | 8.4 (38 reviews) | Not enough data | 
| **Email Analysis** | 8.2 (36 reviews) | Not enough data | 
| **Migration** | 7.5 (36 reviews) | Not enough data | 
| **Archive Backup** | 9.3 (43 reviews) | Not enough data | 

#### Agentic AI - Email Archiving

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 6.3 (5 reviews) | Not enough data | 
| **Decision Making** | 6.3 (5 reviews) | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 2820 |
| **Zabbix** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Device Management** | 9.4 (2531 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | 8.9 (685 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.2 (471 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Remote Monitoring** | 9.4 (2455 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.5 (1945 reviews) | Not enough data | 
| **Application Deployment** | 8.7 (2145 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | 9.1 (2468 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 8.5 (533 reviews) | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Workflow Management** | 8.6 (509 reviews) | Not enough data | 

#### Service Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Remote Access** | 9.2 (2351 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | 8.1 (472 reviews) | Not enough data | 
| **Ticketing** | 7.6 (575 reviews) | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (526 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (468 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (480 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (459 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (456 reviews) | Not enough data | 
| **Proactive Assistance** | 7.0 (464 reviews) | Not enough data | 
| **Decision Making** | 7.1 (460 reviews) | Not enough data | 

### Database Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Zabbix** | 8.5/10 | 26 |

#### Functionality

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Monitoring** | Not enough data | 8.7 (25 reviews) | 
| **Alerting** | Not enough data | 9.1 (25 reviews) | 
| **Logging** | Not enough data | 8.4 (24 reviews) | 
| **Response Time** | Not enough data | 8.2 (25 reviews) | 
| **Reporting** | Not enough data | 8.3 (25 reviews) | 
| **Data Visualization** | Not enough data | 8.3 (25 reviews) | 

#### Agentic AI - Database Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 507 |
| **Zabbix** | N/A | N/A |

#### Scope

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.7 (428 reviews) | Not enough data | 
| **Multi-OS Support** | 8.9 (455 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Reporting and Alerts** | 8.5 (449 reviews) | Not enough data | 
| **Endpoint Protection** | 8.3 (409 reviews) | Not enough data | 
| **Remote Wiping** | 7.5 (391 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Device Enrollment** | 8.9 (432 reviews) | Not enough data | 
| **Device Configuration** | 8.7 (432 reviews) | Not enough data | 
| **Device Compliance** | 8.7 (415 reviews) | Not enough data | 
| **Usage Information** | 8.8 (414 reviews) | Not enough data | 
| **Data Separation** | 7.8 (375 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (171 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (169 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (167 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (165 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (169 reviews) | Not enough data | 
| **Decision Making** | 7.2 (170 reviews) | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.3/10 | 780 |
| **Zabbix** | 8.3/10 | 52 |

#### Functionality

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Performance Monitoring** | 8.8 (702 reviews) | 9.3 (47 reviews) | 
| **Alerting** | 9.0 (736 reviews) | 9.2 (48 reviews) | 
| **Improvement Suggestions** | 8.1 (618 reviews) | 6.9 (40 reviews) | 
| **Multi-Network Capability** | 8.8 (616 reviews) | 9.0 (44 reviews) | 

#### Monitoring - Network Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **360-Degree Network Visibility** | Feature Not Available | 8.3 (5 reviews) | 
| **Automated Network Discovery** | Feature Not Available | 9.3 (5 reviews) | 
| **Real-Time Monitoring** | 8.4 (282 reviews) | 9.3 (5 reviews) | 

#### Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Performance Baseline** | 8.3 (573 reviews) | 8.8 (45 reviews) | 
| **Data Visualization** | 8.2 (587 reviews) | 8.5 (47 reviews) | 
| **Path Analysis** | 7.6 (540 reviews) | 7.8 (42 reviews) | 

#### Analytics - Network Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Predictive Performance Analytics** | Feature Not Available | 8.0 (5 reviews) | 
| **Packet & Flow Analysis** | 6.9 (239 reviews) | 9.3 (5 reviews) | 

#### Security - Network Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Encrypted Data Transmission** | Feature Not Available | 9.3 (5 reviews) | 
| **Zero Trust and Identity Management** | Feature Not Available | 8.7 (5 reviews) | 
| **Integrated Network Security** | Feature Not Available | 8.3 (5 reviews) | 

#### Network Performance - Network Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Dynamic Network Optimization** | Feature Not Available | 9.0 (5 reviews) | 
| **Automated Tasks Routing** | Feature Not Available | 8.0 (5 reviews) | 

#### AI Automation - Network Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Feature Not Available | 5.3 (5 reviews) | 
| **Self-Healing Networks** | Feature Not Available | 7.0 (5 reviews) | 
| **Predictive Network Maintenance** | Feature Not Available | 5.7 (5 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Zabbix** | 8.9/10 | 36 |

#### Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Usage Monitoring** | Not enough data | 9.2 (33 reviews) | 
| **Database Monitoring** | Not enough data | 8.7 (29 reviews) | 
| **API Monitoring** | Not enough data | 8.9 (30 reviews) | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | Not enough data | 9.1 (33 reviews) | 
| **Security and Compliance Monitoring** | Not enough data | Not enough data | 

#### Administration

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Activity Monitoring** | Not enough data | 8.9 (31 reviews) | 
| **Multi-Cloud Management** | Not enough data | 8.9 (30 reviews) | 
| **Automation** | Not enough data | 9.1 (28 reviews) | 
| **Auto-Scaling & Resource Optimization** | Not enough data | Not enough data | 

#### Analysis

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Reporting** | Not enough data | 8.9 (32 reviews) | 
| **Dashboards and Visualizations** | Not enough data | 8.8 (33 reviews) | 
| **Spend Forecasting and Optimization** | Not enough data | 8.0 (25 reviews) | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **AI-Powered Anomaly Detection** | Not enough data | Not enough data | 
| **AI-Driven Insight Recommendations** | Not enough data | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 614 |
| **Zabbix** | N/A | N/A |

#### Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Constant Monitoring** | 9.3 (572 reviews) ✓ Verified | Not enough data | 
| **Timely Alerts** | 9.2 (570 reviews) ✓ Verified | Not enough data | 
| **TIcket Accuracy** | 8.5 (511 reviews) ✓ Verified | Not enough data | 
| **AI Monitoring** | 7.2 (200 reviews) | Not enough data | 

#### Management Tools

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Ticket Assignment** | 8.3 (505 reviews) | Not enough data | 
| **Standardization** | 8.7 (516 reviews) ✓ Verified | Not enough data | 
| **Lifecycle Visualization** | 8.5 (490 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Incident Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (99 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (97 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (96 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (95 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (95 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (95 reviews) | Not enough data | 
| **Decision Making** | 7.5 (93 reviews) | Not enough data | 

### Hardware Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Zabbix** | 8.5/10 | 35 |

#### Visibility

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.2 (33 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.9 (33 reviews) | 
| **Reporting** | Not enough data | 8.3 (32 reviews) | 

#### Monitoring and Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Multi-Device Management** | Not enough data | 9.0 (29 reviews) | 
| **Automation** | Not enough data | 7.9 (29 reviews) | 
| **Performance Baseline** | Not enough data | 8.3 (30 reviews) | 
| **Real-Time Monitoring** | Not enough data | 8.9 (31 reviews) | 

#### Agentic AI - Hardware Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Zabbix** | 8.5/10 | 46 |

#### Visibility 

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.6 (43 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.8 (43 reviews) | 
| **Reporting** | Not enough data | 8.5 (42 reviews) | 

#### Monitoring and Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Multi-Server Management** | Not enough data | 8.8 (42 reviews) | 
| **Automation** | Not enough data | 7.9 (38 reviews) | 
| **Performance Baseline** | Not enough data | 8.4 (38 reviews) | 
| **Real-Time Monitoring** | Not enough data | 8.8 (44 reviews) | 
| **Immediate Alert Notification** | Not enough data | 8.9 (27 reviews) | 
| **Proactive Server Monitoring Software** | Not enough data | 8.3 (25 reviews) | 

#### Cloud environment support

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | Not enough data | 8.3 (24 reviews) | 
| **Software Scaling** | Not enough data | 8.5 (22 reviews) | 

#### Agentic AI - Server Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Zabbix** | 8.0/10 | 28 |

#### Functionality

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Diverse Systems Monitoring** | Not enough data | 8.8 (24 reviews) | 
| **Real-Time Analytics** | Not enough data | 9.2 (20 reviews) | 
| **Observability** | Not enough data | 8.6 (19 reviews) | 
| **AI/ML Integration** | Not enough data | 7.6 (9 reviews) | 

#### Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Single Pane of Glass** | Not enough data | 9.1 (21 reviews) | 
| **Dashboards and Visualization** | Not enough data | 8.8 (22 reviews) | 
| **Performance Baselines** | Not enough data | 8.8 (20 reviews) | 
| **Alerting** | Not enough data | 9.3 (23 reviews) | 

#### Agentic AI - Enterprise Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.3 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 5.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (5 reviews) | 
| **Decision Making** | Not enough data | 8.0 (5 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 1311 |
| **Zabbix** | N/A | N/A |

#### Asset Inventory

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Hardware Asset Inventory** | 9.0 (1196 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.9 (1171 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 7.7 (1025 reviews) | Not enough data | 
| **Mobile Asset Inventory** | 7.4 (295 reviews) | Not enough data | 
| **Asset Discovery** | 8.2 (1070 reviews) | Not enough data | 

#### Generative AI

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (242 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (227 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (224 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (222 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (218 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (225 reviews) | Not enough data | 
| **Decision Making** | 7.1 (222 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Central Dashboard** | 9.1 (1162 reviews) | Not enough data | 
| **Asset Policy Management** | 8.7 (1049 reviews) | Not enough data | 
| **Risk Management** | 8.1 (1008 reviews) | Not enough data | 
| **Integrations** | 8.2 (1073 reviews) | Not enough data | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Zabbix** | 8.5/10 | 19 |

#### Monitoring

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Performance Baselines** | Not enough data | 8.5 (13 reviews) | 
| **Performance Analysis** | Not enough data | 8.8 (14 reviews) | 
| **Performance Monitoring** | Not enough data | 8.8 (14 reviews) | 
| **AI/ML Assistance** | Not enough data | 8.1 (8 reviews) | 
| **Multi-System Monitoring** | Not enough data | 8.9 (15 reviews) | 

#### Response

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Dashboards and Visualization** | Not enough data | 8.8 (15 reviews) | 
| **Incident Alerting** | Not enough data | 8.7 (15 reviews) | 
| **Root Cause Analysis (RCA)** | Not enough data | 8.1 (12 reviews) | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Performance

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Real User Monitoring (RUM)** | Not enough data | Feature Not Available | 
| **Second by Second Metrics** | Not enough data | 8.5 (12 reviews) | 

#### Functionality

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Synthetic Monitoring** | Not enough data | 8.3 (13 reviews) | 
| **Dynamic Transaction Mapping** | Not enough data | 7.9 (12 reviews) | 
| **Load Balancing** | Not enough data | Feature Not Available | 
| **Cloud Observability** | Not enough data | 8.2 (14 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.4/10 | 2027 |
| **Zabbix** | N/A | N/A |

#### Administration

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Screen Sharing** | 9.2 (1738 reviews) | Not enough data | 
| **File Sharing** | 8.7 (1621 reviews) | Not enough data | 
| **Session Recording** | 7.8 (1424 reviews) | Not enough data | 
| **Unattended Remote Access** | 9.2 (1747 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.9 (1538 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.8 (1601 reviews) | Not enough data | 

#### Maintenance

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Remote Reboot** | 9.2 (1762 reviews) | Not enough data | 
| **Remote Printing** | 7.7 (1338 reviews) | Not enough data | 

#### Communication 

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Text Chat** | 8.0 (1439 reviews) | Not enough data | 
| **VoIP** | Feature Not Available | Not enough data | 
| **Video Conference Call** | Feature Not Available | Not enough data | 
| **Screen Annotations** | 7.2 (1304 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Data Encryption** | 8.3 (1357 reviews) | Not enough data | 
| **Compliance** | 8.4 (1393 reviews) | Not enough data | 

#### Device Support

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Mobile Device Access** | 7.6 (1366 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.4 (1472 reviews) | Not enough data | 
| **Cross-Platform** | 8.4 (1441 reviews) | Not enough data | 

#### Performance

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Reporting** | 8.2 (1542 reviews) | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 367 |
| **Zabbix** | N/A | N/A |

#### Functionality 

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Incremental Backup** | 8.9 (337 reviews) | Not enough data | 
| **OS Boot Recovery** | 7.9 (297 reviews) | Not enough data | 
| **Bootable Disk** | 8.1 (300 reviews) | Not enough data | 
| **Online Restore** | 8.6 (324 reviews) | Not enough data | 

#### Performance

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Multiple Backup Versions** | 8.7 (322 reviews) | Not enough data | 
| **Unlimited Backup** | 8.6 (309 reviews) | Not enough data | 
| **Deduplication** | Feature Not Available | Not enough data | 
| **Lag Free Operation** | 8.6 (311 reviews) | Not enough data | 

#### Agentic AI - PC Backup

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (93 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (91 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (89 reviews) | Not enough data | 
| **Decision Making** | 7.1 (90 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Zabbix** | N/A | N/A |

#### Generative AI

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 255 |
| **Zabbix** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Search and Indexing** | 8.4 (224 reviews) | Not enough data | 
| **Version Control** | 8.4 (222 reviews) | Not enough data | 
| **Access and Permissions** | 8.8 (225 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Integrations** | 8.4 (226 reviews) | Not enough data | 
| **Automation** | 8.9 (241 reviews) | Not enough data | 
| **Reporting** | 8.4 (227 reviews) | Not enough data | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Zabbix** | N/A | N/A |

#### Telemetry Collection & Ingestion - Observability

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Multi-Telemetry Ingestion** | Not enough data | Not enough data | 
| **OpenTelemetry Support** | Not enough data | Not enough data | 

#### Agentic AI - Observability Software

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Visualization & Dashboards - Observability

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Service Dependency Mapping** | Not enough data | Not enough data | 
| **Unified Dashboard** | Not enough data | Not enough data | 
| **Trace Visualization** | Not enough data | Not enough data | 

#### Correlation & Root Cause Analysis - Observability

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Root Cause Detection** | Not enough data | Not enough data | 
| **Intelligent Alerting** | Not enough data | Not enough data | 

#### Scalability & Ecosystem Integration - Observability

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Kubernetes Monitoring** | Not enough data | Not enough data | 
| **Hybrid/Multi-Cloud Support** | Not enough data | Not enough data | 

#### AI Features - Observability

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI-Generated Incident Summaries** | Not enough data | Not enough data | 
| **AI Anomaly Detection** | Not enough data | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 143 |
| **Zabbix** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Behavioral Analysis** | 7.2 (67 reviews) | Not enough data | 
| **Adaptive** | 7.4 (70 reviews) | Not enough data | 
| **Predictive** | 7.4 (68 reviews) | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Patch Management** | 9.0 (130 reviews) | Not enough data | 
| **Oversees** | 8.3 (78 reviews) | Not enough data | 
| **Self-Healing** | 8.1 (80 reviews) | Not enough data | 
| **Centralized Dashboard** | 9.1 (117 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Zabbix** | N/A | N/A |

#### System Control

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Zabbix** | N/A | N/A |

#### Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 678 |
| **Zabbix** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Regulation Compliant** | 8.6 (465 reviews) | Not enough data | 

#### Operating System

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Multi-Systems Support** | 9.3 (640 reviews) | Not enough data | 
| **Apple Support** | 8.2 (585 reviews) | Not enough data | 
| **Android Support** | 8.5 (554 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Applicatons Management** | 8.7 (572 reviews) | Not enough data | 
| **Applications Consolidation** | 8.4 (501 reviews) | Not enough data | 
| **Whitelist** | 8.4 (498 reviews) | Not enough data | 
| **Blacklist** | 8.3 (492 reviews) | Not enough data | 
| **Usage Information** | 8.5 (509 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Remote Wipe** | 8.6 (508 reviews) | Not enough data | 
| **Security** | 8.7 (521 reviews) | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (150 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (143 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (147 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (143 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (139 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (145 reviews) | Not enough data | 
| **Decision Making** | 7.7 (143 reviews) | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **Zabbix** | N/A | N/A |

#### Knowledge Base

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 1012 |
| **Zabbix** | N/A | N/A |

#### Analysis

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Threat Detection** | 8.2 (779 reviews) | Not enough data | 

#### Platform

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Unified Communications Platform** | 7.9 (724 reviews) | Not enough data | 
| **Remote Access** | 9.2 (921 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 8.3 (701 reviews) | Not enough data | 
| **Asset Tracking** | 8.6 (792 reviews) | Not enough data | 
| **IT Knowledge Management** | 8.4 (748 reviews) | Not enough data | 

#### Security

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Endpoint Protection** | 8.8 (811 reviews) | Not enough data | 
| **Patch Management** | 9.2 (925 reviews) | Not enough data | 
| **Disaster Recovery** | 7.7 (690 reviews) | Not enough data | 
| **Service Management** | 8.8 (754 reviews) | Not enough data | 
| **Workflow Management** | 8.2 (707 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | NinjaOne | Zabbix | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (175 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (157 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (161 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (155 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (153 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (158 reviews) | Not enough data | 
| **Decision Making** | 7.0 (154 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Network Monitoring Software](https://www.g2.com/categories/network-monitoring)

**Unique to NinjaOne (17):** [Email Archiving Software](https://www.g2.com/categories/email-archiving), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [IT Documentation Software](https://www.g2.com/categories/it-documentation), [Incident Management Software](https://www.g2.com/categories/incident-management)

**Unique to Zabbix (7):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Hardware Monitoring Software](https://www.g2.com/categories/hardware-monitoring), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Database Monitoring Tools](https://www.g2.com/categories/database-monitoring), [Observability Software](https://www.g2.com/categories/observability-software)


---
## Reviewer Demographics

### By Company Size

| Segment | NinjaOne | Zabbix | 
|---|---|---|
| **Small-Business** | 44.1% | 20.2% | 
| **Mid-Market** | 48.4% | 52.2% | 
| **Enterprise** | 7.5% | 27.6% | 

### By Industry

#### NinjaOne

- **Information Technology and Services:** 27.3%
- **Computer & Network Security:** 13.6%
- **Hospital & Health Care:** 3.9%
- **Manufacturing:** 3.4%
- **Computer Software:** 2.8%
- **Construction:** 2.5%
- **Retail:** 2.2%
- **Financial Services:** 2.2%
- **Consulting:** 1.8%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.5%

#### Zabbix

- **Information Technology and Services:** 31.0%
- **Telecommunications:** 15.8%
- **Computer Software:** 11.8%
- **Computer & Network Security:** 5.4%
- **Internet:** 3.9%
- **Computer Networking:** 3.4%
- **Banking:** 2.0%
- **Marketing and Advertising:** 2.0%
- **Utilities:** 1.5%
- **Retail:** 1.5%
- **Other:** 21.7%

---
## Alternatives

### Alternatives to NinjaOne

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1193 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3995 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (558 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.4/5 stars (192 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (249 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1075 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1424 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1336 reviews)

### Alternatives to Zabbix

- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (303 reviews)
- [Pandora FMS](https://www.g2.com/products/pandora-fms/reviews) — 4.6/5 stars (217 reviews)
- [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) — 4.7/5 stars (209 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (722 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Icinga Infrastructure Monitoring](https://www.g2.com/products/icinga-infrastructure-monitoring/reviews) — 4.4/5 stars (22 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (479 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (642 reviews)
- [Netdata](https://www.g2.com/products/netdata/reviews) — 4.6/5 stars (54 reviews)
- [Centreon Infra Monitoring](https://www.g2.com/products/centreon-infra-monitoring/reviews) — 4.6/5 stars (92 reviews)

---
## Top Discussions

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) — 3 comments
  > **Top comment:** "No it does not as stated in the Microsoft service agreement in section 6B: https://www.microsoft.com/en-za/servicesagreement/. It recommends a third party..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."

### Zabbix

- Title: [What is Zabbix used for?](https://www.g2.com/discussions/what-is-zabbix-used-for) — 2 comments
  > **Top comment:** "Monitoring and Alerting."
- Title: [Has a way zabbix to work without agents?](https://www.g2.com/discussions/44971-has-a-way-zabbix-to-work-without-agents) — 2 comments, 1 upvote
  > **Top comment:** "Zabbix does not require agents to use, you can setup templates to use SNMP data, however you'll gain more insight by using the appropriate agent on the..."
- Title: [Is zabbix a DevOps tool?](https://www.g2.com/discussions/is-zabbix-a-devops-tool) — 1 comment
  > **Top comment:** "Yes, we can use to monitor existing infrastructure. "
- Title: [Is zabbix safe?](https://www.g2.com/discussions/is-zabbix-safe) — 1 comment
  > **Top comment:** "it is necessary to put security on the server for attacks"
- Title: [What can you monitor with Zabbix?](https://www.g2.com/discussions/what-can-you-monitor-with-zabbix) — 1 comment
  > **Top comment:** "Every windows and linux device. You have to install an agent on all the devices you want to monitor"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ninjaone-vs-zabbix)