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At a Glance
NinjaOne
NinjaOne
Star Rating
(3,208)4.7 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
Zabbix
Zabbix
Star Rating
(207)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that NinjaOne excels in user satisfaction, boasting a significantly higher overall score compared to Zabbix. Users appreciate its versatility for device and application management, making it a reliable choice for IT teams looking for an all-in-one solution.
  • According to verified reviews, Zabbix stands out for its free services, which are particularly appealing to organizations with limited budgets. Users highlight its comprehensive monitoring capabilities across various IT systems, including servers and networks, making it a flexible option for diverse environments.
  • Reviewers mention that NinjaOne's ease of use and deployment are major advantages, with many praising its intuitive interface and quick setup process. This user-friendly approach is complemented by continuous updates that enhance functionality, such as improved patch management through AI analysis.
  • Users say that Zabbix, while powerful, can present challenges in configuration and setup, which may require a steeper learning curve for new users. However, its detailed monitoring features are noted for providing valuable insights into system performance.
  • Reviewers highlight NinjaOne's strong support quality, with many noting the responsiveness and helpfulness of the support team. This level of service contributes to a smoother experience for users, especially when troubleshooting or seeking guidance on new features.
  • According to recent feedback, Zabbix's centralized monitoring reports are a strong point, allowing users to easily track performance across multiple IT assets. However, some users feel that the platform could benefit from enhancements in user experience to match the more polished interface of NinjaOne.
Pricing
Entry-Level Pricing
NinjaOne
No pricing available
Zabbix
Free & open source Zabbix
Free
With One-Time Purchase
Browse all 3 pricing plans
Free Trial
NinjaOne
Free Trial is available
Zabbix
Free Trial is available
Ratings
Meets Requirements
9.1
3,042
8.8
175
Ease of Use
9.1
3,076
7.4
175
Ease of Setup
9.2
2,875
7.5
107
Ease of Admin
9.2
2,751
8.0
102
Quality of Support
9.2
2,921
8.0
130
Has the product been a good partner in doing business?
9.5
2,687
8.2
80
Product Direction (% positive)
9.7
3,026
8.5
173
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
7.9
708
Not enough data
Administration
8.2
654
Not enough data
8.7
672
Not enough data
8.2
674
Not enough data
Service Desk
8.0
665
Not enough data
7.8
654
Not enough data
7.7
632
Not enough data
Management
8.3
617
Not enough data
9.0
624
Not enough data
8.7
602
Not enough data
8.8
598
Not enough data
8.4
581
Not enough data
Functionality
7.5
604
Not enough data
8.5
612
Not enough data
8.8
632
Not enough data
8.9
631
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
175
Not enough data
6.8
173
Not enough data
6.9
171
Not enough data
6.7
172
Not enough data
6.7
171
Not enough data
6.7
169
Not enough data
6.8
168
Not enough data
8.1
329
Not enough data
Compatibility
8.8
311
Not enough data
8.0
287
Not enough data
8.3
288
Not enough data
8.2
277
Not enough data
Management
Feature Not Available
Not enough data
8.2
288
Not enough data
8.6
291
Not enough data
8.8
305
Not enough data
9.1
305
Not enough data
Compliance
8.7
284
Not enough data
8.4
277
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.2
63
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.3
64
Not enough data
7.3
64
Not enough data
7.4
64
Not enough data
8.1
384
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
339
Not enough data
8.9
354
Not enough data
8.5
343
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
348
Not enough data
8.6
338
Not enough data
8.3
329
Not enough data
Management
8.2
328
Not enough data
8.8
330
Not enough data
8.7
331
Not enough data
Agentic AI - Online Backup
7.5
74
Not enough data
7.3
73
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.2
72
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
7.9
2,006
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.2
1953
|
Verified
Not enough data
8.5
467
Not enough data
8.1
447
Not enough data
Monitoring and Management
9.3
1940
|
Verified
Not enough data
8.4
1833
Not enough data
8.6
1888
|
Verified
Not enough data
8.9
1936
|
Verified
Not enough data
8.2
451
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.4
441
Not enough data
Service Management
9.1
1860
|
Verified
Not enough data
8.0
435
Not enough data
7.2
426
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
469
Not enough data
7.0
466
Not enough data
7.1
460
Not enough data
6.9
455
Not enough data
6.8
456
Not enough data
6.9
452
Not enough data
7.0
449
Not enough data
Not enough data
8.5
26
Functionality
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
8.4
24
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
7.9
433
Not enough data
Scope
8.7
411
Not enough data
8.8
420
Not enough data
Security
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Not enough data
Management
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
399
Not enough data
7.8
372
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Not enough data
7.5
689
8.3
52
Functionality
8.8
653
9.3
47
8.9
670
9.2
48
8.0
615
6.9
40
8.7
610
9.0
44
Monitoring - Network Monitoring
7.5
250
8.3
5
7.7
252
9.3
5
8.2
252
9.3
5
Management
8.2
572
8.8
45
8.2
581
8.5
47
7.6
538
7.8
42
Analytics - Network Monitoring
7.0
241
8.0
5
6.9
239
9.3
5
Security - Network Monitoring
7.7
243
9.3
5
7.2
240
8.7
5
7.0
241
8.3
5
Network Performance - Network Monitoring
6.9
242
9.0
5
7.3
241
8.0
5
AI Automation - Network Monitoring
6.4
231
5.3
5
6.3
231
7.0
5
6.4
230
5.7
5
Agentic AI - Network Monitoring
6.5
125
Not enough data
6.5
124
Not enough data
6.5
125
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Not enough data
Cloud Infrastructure MonitoringHide 20 FeaturesShow 20 Features
Not enough data
8.9
36
Monitoring
Not enough data
9.2
33
Not enough data
8.7
29
Not enough data
8.9
30
Not enough data
9.1
33
Not enough data
Not enough data
Administration
Not enough data
8.9
31
Not enough data
8.9
30
Not enough data
9.1
28
Not enough data
Not enough data
Analysis
Not enough data
8.9
32
Not enough data
8.8
33
Not enough data
8.0
25
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
7.9
572
Not enough data
Monitoring
9.2
552
|
Verified
Not enough data
9.2
550
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
197
Not enough data
Management Tools
8.2
492
Not enough data
8.6
507
|
Verified
Not enough data
8.5
488
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Not enough data
Not enough data
8.5
35
Visibility
Not enough data
8.2
33
Not enough data
8.9
33
Not enough data
8.3
32
Monitoring and Management
Not enough data
9.0
29
Not enough data
7.9
29
Not enough data
8.3
30
Not enough data
8.9
31
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
46
Visibility
Not enough data
8.6
43
Not enough data
8.8
43
Not enough data
8.5
42
Monitoring and Management
Not enough data
8.8
42
Not enough data
7.9
38
Not enough data
8.4
38
Not enough data
8.8
44
Not enough data
8.9
27
Not enough data
8.3
25
Cloud environment support
Not enough data
8.3
24
Not enough data
8.5
22
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
23
Functionality
Not enough data
9.2
20
Not enough data
9.2
20
Not enough data
8.6
19
Not enough data
7.6
9
Management
Not enough data
9.1
20
Not enough data
8.8
22
Not enough data
8.8
20
Not enough data
9.3
22
Agentic AI - Enterprise Monitoring
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
8.0
5
7.8
1,150
Not enough data
Asset Inventory
8.9
1126
Not enough data
8.8
1117
Not enough data
7.7
1024
Not enough data
Feature Not Available
Not enough data
8.1
1051
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.3
228
Not enough data
7.2
225
Not enough data
7.4
223
Not enough data
7.1
220
Not enough data
7.1
219
Not enough data
7.0
221
Not enough data
7.0
219
Not enough data
Management
9.1
1081
Not enough data
8.7
1029
Not enough data
8.0
996
Not enough data
8.1
1021
Not enough data
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
Not enough data
8.5
19
Monitoring
Not enough data
8.5
13
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
8.1
8
Not enough data
8.9
15
Response
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
8.1
12
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Feature Not Available
Not enough data
8.5
12
Functionality
Not enough data
8.3
13
Not enough data
7.9
12
Not enough data
Feature Not Available
Not enough data
8.2
14
8.4
1,616
Not enough data
Administration
9.2
1554
Not enough data
8.7
1513
Not enough data
7.8
1416
Not enough data
9.1
1551
Not enough data
8.9
1477
Not enough data
8.8
1511
Not enough data
Maintenance
9.1
1541
Not enough data
7.7
1331
Not enough data
Communication
7.9
1378
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1304
Not enough data
Security
8.3
1345
Not enough data
8.4
1374
Not enough data
Device Support
7.6
1340
Not enough data
8.4
1409
Not enough data
8.4
1396
Not enough data
Performance
8.2
1465
Not enough data
7.9
337
Not enough data
Functionality
8.8
321
Not enough data
7.9
293
Not enough data
8.0
297
Not enough data
8.5
309
Not enough data
Performance
8.8
316
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
8.6
306
Not enough data
Agentic AI - PC Backup
7.2
90
Not enough data
7.1
90
Not enough data
6.9
89
Not enough data
7.1
89
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
8.5
226
Not enough data
Management and Discovery - IT Documentation
8.4
223
Not enough data
8.3
222
Not enough data
8.7
223
Not enough data
Operations - IT Documentation
8.3
220
Not enough data
8.7
221
Not enough data
8.3
223
Not enough data
Observability SoftwareHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
7.8
76
Not enough data
Generative AI - Autonomous Endpoint Management
7.2
64
Not enough data
7.2
65
Not enough data
7.2
64
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.6
75
Not enough data
8.1
72
Not enough data
7.8
68
Not enough data
8.8
75
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
8.1
480
Not enough data
Platform - Mobile Device Management (MDM)
8.5
431
Not enough data
Operating System
9.1
476
Not enough data
8.0
468
Not enough data
8.2
455
Not enough data
Management
8.5
460
Not enough data
8.2
438
Not enough data
8.2
436
Not enough data
8.1
437
Not enough data
8.3
438
Not enough data
Security
8.5
445
Not enough data
8.5
442
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
7.8
742
Not enough data
Analysis
8.0
704
Not enough data
Platform
7.8
691
Not enough data
9.0
715
Not enough data
8.2
675
Not enough data
8.4
708
Not enough data
8.2
691
Not enough data
Security
8.6
706
Not enough data
9.1
720
Not enough data
7.6
665
Not enough data
8.6
689
Not enough data
8.1
669
Not enough data
Agentic AI - Enterprise IT Management
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Not enough data
Reviews
Reviewers' Company Size
NinjaOne
NinjaOne
Small-Business(50 or fewer emp.)
44.5%
Mid-Market(51-1000 emp.)
49.6%
Enterprise(> 1000 emp.)
5.9%
Zabbix
Zabbix
Small-Business(50 or fewer emp.)
21.2%
Mid-Market(51-1000 emp.)
51.7%
Enterprise(> 1000 emp.)
27.1%
Reviewers' Industry
NinjaOne
NinjaOne
Information Technology and Services
26.9%
Computer & Network Security
12.9%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.2%
Zabbix
Zabbix
Information Technology and Services
29.6%
Telecommunications
15.8%
Computer Software
11.8%
Computer & Network Security
5.9%
Internet
3.9%
Other
33.0%
Alternatives
NinjaOne
NinjaOne Alternatives
Atera
Atera
Add Atera
TeamViewer
TeamViewer
Add TeamViewer
LogMeIn Resolve
LogMeIn Resolve
Add LogMeIn Resolve
Pulseway
Pulseway
Add Pulseway
Zabbix
Zabbix Alternatives
Checkmk
Checkmk
Add Checkmk
Pandora FMS
Pandora FMS
Add Pandora FMS
Datadog
Datadog
Add Datadog
Paessler PRTG
Paessler PRTG
Add Paessler PRTG
Discussions
NinjaOne
NinjaOne Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
Jenny T.
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
Pani R.
PR
Make them regular users. Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
Brian A.
BA
Hey Sam, We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Zabbix
Zabbix Discussions
Has a way zabbix to work without agents?
2 Comments
JO
Zabbix does not require agents to use, you can setup templates to use SNMP data, however you'll gain more insight by using the appropriate agent on the...Read more
What is Zabbix used for?
2 Comments
Rohan P.
RP
Overall infrastructure monitoring with lots of additional features like alerting, prediction monitoring.Read more
What can you monitor with Zabbix?
1 Comment
LS
Every windows and linux device. You have to install an agent on all the devices you want to monitorRead more