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At a Glance
Market Segments
Mid-Market (49.6% of reviews)
Mid-Market (51.7% of reviews)
Entry-Level Pricing
No pricing available
Free With One-Time Purchase
NinjaOne
Star Rating
(3,207)4.7 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneZabbix
Star Rating
(207)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user satisfaction, boasting a significantly higher overall score compared to Zabbix. Users appreciate its versatility for device and application management, making it a reliable choice for IT teams looking for an all-in-one solution.
- According to verified reviews, Zabbix stands out for its free services, which are particularly appealing to organizations with limited budgets. Users highlight its comprehensive monitoring capabilities across various IT systems, including servers and networks, making it a flexible option for diverse environments.
- Reviewers mention that NinjaOne's ease of use and deployment are major advantages, with many praising its intuitive interface and quick setup process. This user-friendly approach is complemented by continuous updates that enhance functionality, such as improved patch management through AI analysis.
- Users say that Zabbix, while powerful, can present challenges in configuration and setup, which may require a steeper learning curve for new users. However, its detailed monitoring features are noted for providing valuable insights into system performance.
- Reviewers highlight NinjaOne's strong support quality, with many noting the responsiveness and helpfulness of the support team. This level of service contributes to a smoother experience for users, especially when troubleshooting or seeking guidance on new features.
- According to recent feedback, Zabbix's centralized monitoring reports are a strong point, allowing users to easily track performance across multiple IT assets. However, some users feel that the platform could benefit from enhancements in user experience to match the more polished interface of NinjaOne.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availableZabbix
Free & open source Zabbix
Free
With One-Time Purchase
Zabbix can monitor anything - networks, cloud, websites, IoT, and more.
Any time and anywhere. Zabbix is free and open source. Download it and start using it.
- Free and open source, easy scalable.
Free Trial
NinjaOne
Free Trial is available
Zabbix
Free Trial is available
Ratings
Meets Requirements
9.1
3,034
8.8
175
Ease of Use
9.1
3,068
7.4
175
Ease of Setup
9.2
2,867
7.5
107
Ease of Admin
9.2
2,747
8.0
102
Quality of Support
9.2
2,911
8.0
130
Has the product been a good partner in doing business?
9.5
2,684
8.2
80
Product Direction (% positive)
9.7
3,018
8.5
173
Features by Category
Administration
8.2
652
Not enough data
8.7
670
Not enough data
8.2
672
Not enough data
Service Desk
8.0
663
Not enough data
7.8
652
Not enough data
7.7
630
Not enough data
Management
8.3
615
Not enough data
9.0
622
Not enough data
8.7
600
Not enough data
8.8
596
Not enough data
8.4
579
Not enough data
Functionality
7.5
602
Not enough data
8.5
610
Not enough data
8.8
630
Not enough data
8.9
629
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
174
Not enough data
6.7
172
Not enough data
6.9
170
Not enough data
6.7
171
Not enough data
6.7
170
Not enough data
6.7
168
Not enough data
6.8
167
Not enough data
Compatibility
8.8
308
Not enough data
8.1
284
Not enough data
8.3
285
Not enough data
8.2
275
Not enough data
Management
Feature Not Available
Not enough data
8.2
286
Not enough data
8.6
289
Not enough data
8.8
303
Not enough data
9.1
303
Not enough data
Compliance
8.7
282
Not enough data
8.4
275
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.2
62
Not enough data
7.2
62
Not enough data
7.6
63
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
63
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
336
Not enough data
8.9
352
Not enough data
8.5
340
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
345
Not enough data
8.5
335
Not enough data
8.3
326
Not enough data
Management
8.2
325
Not enough data
8.8
327
Not enough data
8.7
328
Not enough data
Agentic AI - Online Backup
7.5
73
Not enough data
7.3
72
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.2
71
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.2
1947
|
Verified
Not enough data
8.5
464
Not enough data
8.1
443
Not enough data
Monitoring and Management
9.3
1934
|
Verified
Not enough data
8.4
1826
Not enough data
8.6
1880
|
Verified
Not enough data
8.9
1930
|
Verified
Not enough data
8.2
448
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.4
438
Not enough data
Service Management
9.1
1854
|
Verified
Not enough data
8.0
433
Not enough data
7.2
424
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
464
Not enough data
7.0
461
Not enough data
7.1
455
Not enough data
6.8
450
Not enough data
6.8
451
Not enough data
6.9
447
Not enough data
6.9
444
Not enough data
Functionality
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
8.4
24
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
8.7
411
Not enough data
8.8
420
Not enough data
Security
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Not enough data
Management
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
399
Not enough data
7.8
372
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Not enough data
Functionality
8.8
652
9.3
47
8.9
668
9.2
48
8.0
614
6.9
40
8.7
610
9.0
44
Monitoring - Network Monitoring
7.5
250
8.3
5
7.7
252
9.3
5
8.3
253
9.3
5
Management
8.2
570
8.8
45
8.2
579
8.5
47
7.6
537
7.8
42
Analytics - Network Monitoring
7.0
241
8.0
5
6.9
239
9.3
5
Security - Network Monitoring
7.7
244
9.3
5
7.2
240
8.7
5
7.0
241
8.3
5
Network Performance - Network Monitoring
6.9
242
9.0
5
7.3
242
8.0
5
AI Automation - Network Monitoring
6.4
231
5.3
5
6.3
231
7.0
5
6.4
230
5.7
5
Agentic AI - Network Monitoring
6.5
125
Not enough data
6.5
124
Not enough data
6.5
126
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Not enough data
Monitoring
Not enough data
9.2
33
Not enough data
8.7
29
Not enough data
8.9
30
Not enough data
9.1
33
Not enough data
Not enough data
Administration
Not enough data
8.9
31
Not enough data
8.9
30
Not enough data
9.1
28
Not enough data
Not enough data
Analysis
Not enough data
8.9
32
Not enough data
8.8
33
Not enough data
8.0
25
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.2
549
|
Verified
Not enough data
9.2
547
|
Verified
Not enough data
8.5
501
|
Verified
Not enough data
7.1
196
Not enough data
Management Tools
8.2
489
Not enough data
8.6
504
|
Verified
Not enough data
8.5
485
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
94
Not enough data
7.4
94
Not enough data
7.6
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Not enough data
Visibility
Not enough data
8.2
33
Not enough data
8.9
33
Not enough data
8.3
32
Monitoring and Management
Not enough data
9.0
29
Not enough data
7.9
29
Not enough data
8.3
30
Not enough data
8.9
31
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.6
43
Not enough data
8.8
43
Not enough data
8.5
42
Monitoring and Management
Not enough data
8.8
42
Not enough data
7.9
38
Not enough data
8.4
38
Not enough data
8.8
44
Not enough data
8.9
27
Not enough data
8.3
25
Cloud environment support
Not enough data
8.3
24
Not enough data
8.5
22
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
20
Not enough data
9.2
20
Not enough data
8.6
19
Not enough data
7.6
9
Management
Not enough data
9.1
20
Not enough data
8.8
22
Not enough data
8.8
20
Not enough data
9.3
22
Agentic AI - Enterprise Monitoring
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Asset Inventory
8.9
1122
Not enough data
8.8
1113
Not enough data
7.7
1020
Not enough data
Feature Not Available
Not enough data
8.1
1047
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.3
226
Not enough data
7.2
223
Not enough data
7.4
221
Not enough data
7.1
218
Not enough data
7.1
217
Not enough data
7.0
219
Not enough data
7.0
217
Not enough data
Management
9.1
1077
Not enough data
8.7
1025
Not enough data
8.1
992
Not enough data
8.1
1017
Not enough data
Monitoring
Not enough data
8.5
13
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
8.1
8
Not enough data
8.9
15
Response
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
8.1
12
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Feature Not Available
Not enough data
8.5
12
Functionality
Not enough data
8.3
13
Not enough data
7.9
12
Not enough data
Feature Not Available
Not enough data
8.2
14
Administration
9.2
1548
Not enough data
8.7
1507
Not enough data
7.8
1411
Not enough data
9.1
1544
Not enough data
8.9
1471
Not enough data
8.8
1505
Not enough data
Maintenance
9.1
1535
Not enough data
7.7
1326
Not enough data
Communication
7.9
1372
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1299
Not enough data
Security
8.3
1340
Not enough data
8.4
1369
Not enough data
Device Support
7.6
1335
Not enough data
8.4
1404
Not enough data
8.4
1392
Not enough data
Performance
8.2
1460
Not enough data
Functionality
8.8
318
Not enough data
7.9
291
Not enough data
8.1
295
Not enough data
8.6
307
Not enough data
Performance
8.8
313
Not enough data
8.5
300
Not enough data
Feature Not Available
Not enough data
8.6
304
Not enough data
Agentic AI - PC Backup
7.2
88
Not enough data
7.1
88
Not enough data
7.0
87
Not enough data
7.1
87
Not enough data
Generative AI
Feature Not Available
Not enough data
Management and Discovery - IT Documentation
8.3
222
Not enough data
8.3
221
Not enough data
8.7
222
Not enough data
Operations - IT Documentation
8.3
219
Not enough data
8.7
220
Not enough data
8.3
222
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
7.1
63
Not enough data
7.2
64
Not enough data
7.2
63
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.5
74
Not enough data
8.1
71
Not enough data
7.8
67
Not enough data
8.8
74
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
427
Not enough data
Operating System
9.1
473
Not enough data
8.0
465
Not enough data
8.2
451
Not enough data
Management
8.5
456
Not enough data
8.2
434
Not enough data
8.2
432
Not enough data
8.1
433
Not enough data
8.2
434
Not enough data
Security
8.5
441
Not enough data
8.5
438
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.0
702
Not enough data
Platform
7.8
690
Not enough data
9.0
713
Not enough data
8.2
674
Not enough data
8.4
706
Not enough data
8.2
690
Not enough data
Security
8.6
705
Not enough data
9.1
718
Not enough data
7.6
663
Not enough data
8.6
688
Not enough data
8.1
668
Not enough data
Agentic AI - Enterprise IT Management
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Not enough data
Categories
Categories
Shared Categories
NinjaOne and Zabbix are categorized as Network Monitoring
Unique Categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zabbix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.3%
Information Technology and Services
29.6%
Telecommunications
15.8%
Computer Software
11.8%
Computer & Network Security
5.9%
Internet
3.9%
Other
33.0%
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting.
It also integrates...Read more
Has a way zabbix to work without agents?
2 Comments
JO
Zabbix does not require agents to use, you can setup templates to use SNMP data, however you'll gain more insight by using the appropriate agent on the...Read more
What is Zabbix used for?
2 Comments
RP
Overall infrastructure monitoring with lots of additional features like alerting, prediction monitoring.Read more
What can you monitor with Zabbix?
1 Comment
LS
Every windows and linux device. You have to install an agent on all the devices you want to monitorRead more
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