# NinjaOne vs TeamViewer Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NinjaOne excels in user support, with many users praising the responsiveness and helpfulness of their support team. One user highlighted the "exceptionally responsive" support, which contributes to a smoother experience when integrating and using the software.
- **Users say** that TeamViewer is particularly effective for remote access, with one reviewer noting its capability to connect to "any machine in the world." This feature is especially beneficial for those needing to access their devices while traveling or when away from their primary workstation.
- **According to verified reviews** , NinjaOne's user interface is frequently described as intuitive and easy to navigate. Users appreciate the seamless integration and constant updates, which enhance the overall usability of the platform, making it a strong choice for those who prioritize ease of use.
- **Reviewers mention** that TeamViewer's performance in remote support is highly rated, with a score that reflects its reliability in connecting users to their devices. This is particularly useful for individuals who need to troubleshoot or access files remotely, as highlighted by users who rely on it for accessing "sleeping" machines.
- **G2 reviewers indicate** that NinjaOne shines in asset management capabilities, with users finding it easy to manage assets and track who last logged in. This feature is crucial for organizations looking to maintain oversight of their IT resources efficiently.
- **Users report** that while TeamViewer has a solid performance in remote support, it faces challenges in IT asset management compared to NinjaOne, which boasts a significantly higher score in this area. This suggests that organizations focused on comprehensive asset management may find NinjaOne to be a more suitable option.



| | NinjaOne | TeamViewer | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 4,303 | 3,952 | 
| **Largest Market Segment** | Mid-Market (49.0% of reviews) | Small-Business (43.1% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $24.90 | 

---
## Top Pros & Cons

### NinjaOne

Pros:
- Ease of Use (1559 reviews)
- Features (980 reviews)

Cons:
- Missing Features (792 reviews)
- Limited Features (450 reviews)

### TeamViewer

Pros:
- Ease of Use (518 reviews)
- Remote Access (428 reviews)

Cons:
- Connection Issues (181 reviews)
- Connectivity Issues (147 reviews)

---
## Ratings Comparison
| Rating | NinjaOne | TeamViewer | 
|---|---|---|
  | **Meets Requirements** | 9.0 (4093 reviews) | 9.1 (3074 reviews) | 
  | **Ease of Use** | 9.1 (4135 reviews) | 9.1 (3314 reviews) | 
  | **Ease of Setup** | 9.1 (3885 reviews) | 9.1 (1028 reviews) | 
  | **Ease of Admin** | 9.1 (3085 reviews) | 8.9 (687 reviews) | 
  | **Quality of Support** | 9.1 (3924 reviews) | 8.7 (2641 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (3018 reviews) | 8.6 (642 reviews) | 
  | **Product Direction (% positive)** | 9.7 (3963 reviews) | 8.7 (2959 reviews) | 

---
## Pricing

### NinjaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### TeamViewer

#### Entry-Level Pricing

Plan: Remote Access

Price: Starting at $24.90

Description: Ideal for on-the-go professionals looking for an  economical, easy remote work solution.

Key Features:
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices

[Browse all 4 editions](https://www.g2.com/products/teamviewer/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Communication

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 846 |
| **TeamViewer** | N/A | N/A |

#### Administration

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Change Management** | 8.2 (678 reviews) | Not enough data | 
| **Asset Management** | 8.8 (725 reviews) | Not enough data | 
| **Reports & Analytics** | 8.3 (724 reviews) | Not enough data | 

#### Service Desk

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Help Desk** | 8.1 (718 reviews) | Not enough data | 
| **Incident Reports** | 7.9 (669 reviews) | Not enough data | 
| **Process Workflow** | 7.7 (645 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Reporting** | 8.3 (639 reviews) | Not enough data | 
| **Administration Console** | 9.0 (645 reviews) | Not enough data | 
| **Access Management** | 8.7 (616 reviews) | Not enough data | 
| **Asset Management** | 8.8 (617 reviews) | Not enough data | 
| **Policy Dictation** | 8.4 (591 reviews) | Not enough data | 

#### Functionality

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Ticketing System** | 7.6 (641 reviews) | Not enough data | 
| **Performance Logging** | 8.5 (627 reviews) | Not enough data | 
| **Alerting** | 8.9 (671 reviews) | Not enough data | 
| **Automation** | 9.0 (688 reviews) | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (177 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (173 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 6.8 (173 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (171 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (170 reviews) | Not enough data | 
| **Decision Making** | 6.8 (169 reviews) | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 416 |
| **TeamViewer** | N/A | N/A |

#### Compatibility 

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **File Server Backup** | 8.9 (369 reviews) | Not enough data | 
| **Database Server Backup** | 8.2 (306 reviews) | Not enough data | 
| **Virtual Machines** | 8.5 (330 reviews) | Not enough data | 
| **Repository Models** | 8.3 (289 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Continuous Backup** | Feature Not Available | Not enough data | 
| **Disaster Recovery** | 8.4 (306 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (304 reviews) | Not enough data | 
| **Remote Backup** | 8.9 (346 reviews) | Not enough data | 
| **Activity Monitoring** | 9.2 (367 reviews) | Not enough data | 

#### Compliance

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Security Standards** | 8.8 (303 reviews) | Not enough data | 
| **Cloud Data Protection** | 8.4 (286 reviews) | Not enough data | 
| **Data Deduplication** | Feature Not Available | Not enough data | 

#### Agentic AI - Server Backup

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (67 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (66 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (66 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (64 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (64 reviews) | Not enough data | 
| **Decision Making** | 7.5 (65 reviews) | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 448 |
| **TeamViewer** | N/A | N/A |

#### Functionality

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Real-time Sync** | 8.3 (93 reviews) | Not enough data | 
| **Storage Capacity** | 8.7 (350 reviews) | Not enough data | 
| **Remote Backup** | 9.0 (390 reviews) | Not enough data | 
| **Versioning** | 8.6 (356 reviews) | Not enough data | 
| **Mobile Backup Application** | Feature Not Available | Not enough data | 

#### Compatibility 

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Disk Backup** | Feature Not Available | Not enough data | 
| **Local Backup** | 8.6 (358 reviews) | Not enough data | 
| **Storage Formats** | 8.3 (332 reviews) | Not enough data | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **File Sharing** | 8.2 (335 reviews) | Not enough data | 
| **Security Standards** | 8.8 (341 reviews) | Not enough data | 
| **Encrypted Storage** | 8.8 (338 reviews) | Not enough data | 

#### Agentic AI - Online Backup

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 2811 |
| **TeamViewer** | 9.1/10 | 65 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Device Management** | 9.4 (2526 reviews) ✓ Verified | 9.4 (54 reviews) | 
| **Asset Management** | 8.9 (684 reviews) | 9.3 (12 reviews) | 
| **ITIL Policy Compliance** | 8.2 (471 reviews) | 9.5 (10 reviews) | 

#### Monitoring and Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Remote Monitoring** | 9.4 (2451 reviews) ✓ Verified | 9.3 (54 reviews) | 
| **Asset Tracking** | 8.5 (1944 reviews) | 9.3 (52 reviews) | 
| **Application Deployment** | 8.7 (2140 reviews) ✓ Verified | 9.0 (54 reviews) | 
| **Patch Management** | 9.1 (2462 reviews) ✓ Verified | 9.2 (53 reviews) | 
| **Asset Tracking** | 8.5 (533 reviews) | 9.2 (11 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Workflow Management** | 8.6 (509 reviews) | 8.7 (13 reviews) | 

#### Service Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Remote Access** | 9.2 (2345 reviews) ✓ Verified | 9.6 (56 reviews) | 
| **Service Management (Issue Prioritization)** | 8.1 (472 reviews) | 9.5 (11 reviews) | 
| **Ticketing** | 7.6 (575 reviews) | 8.5 (11 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (526 reviews) | 8.7 (13 reviews) | 
| **Multi-step Planning** | 7.0 (468 reviews) | 9.0 (13 reviews) | 
| **Cross-system Integration** | 7.3 (480 reviews) | 9.0 (13 reviews) | 
| **Adaptive Learning** | 6.9 (459 reviews) | 8.7 (13 reviews) | 
| **Natural Language Interaction** | 6.9 (456 reviews) | 9.0 (13 reviews) | 
| **Proactive Assistance** | 7.0 (464 reviews) | 9.0 (13 reviews) | 
| **Decision Making** | 7.1 (460 reviews) | 9.2 (14 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | 8.7/10 | 1081 |

#### Presenter Tools

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (868 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (787 reviews) | 
| **Remote Control** | Not enough data | 9.2 (948 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.8 (837 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Group Live Chat** | Not enough data | 8.7 (799 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 8.8 (812 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.8 (798 reviews) ✓ Verified | 

#### Application Tools

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (873 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.9 (828 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.7 (808 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Decision Making** | Not enough data | 8.1 (43 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 507 |
| **TeamViewer** | 9.8/10 | 6 |

#### Scope

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.7 (428 reviews) | 10.0 (5 reviews) | 
| **Multi-OS Support** | 8.9 (455 reviews) | 10.0 (5 reviews) | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Reporting and Alerts** | 8.5 (449 reviews) | 10.0 (5 reviews) | 
| **Endpoint Protection** | 8.3 (409 reviews) | 9.3 (5 reviews) | 
| **Remote Wiping** | 7.5 (391 reviews) | 9.7 (5 reviews) | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Device Enrollment** | 8.9 (432 reviews) | 9.7 (5 reviews) | 
| **Device Configuration** | 8.7 (432 reviews) | 9.7 (5 reviews) | 
| **Device Compliance** | 8.7 (415 reviews) | 9.7 (5 reviews) | 
| **Usage Information** | 8.8 (414 reviews) | 10.0 (5 reviews) | 
| **Data Separation** | 7.8 (375 reviews) | 10.0 (5 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (171 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (169 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (170 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (167 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (165 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (169 reviews) | Not enough data | 
| **Decision Making** | 7.2 (170 reviews) | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.3/10 | 780 |
| **TeamViewer** | 9.3/10 | 23 |

#### Functionality

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Performance Monitoring** | 8.8 (702 reviews) | 9.4 (20 reviews) | 
| **Alerting** | 9.0 (736 reviews) | 9.4 (19 reviews) | 
| **Improvement Suggestions** | 8.1 (618 reviews) | 9.2 (21 reviews) | 
| **Multi-Network Capability** | 8.8 (616 reviews) | 9.3 (21 reviews) | 

#### Monitoring - Network Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **360-Degree Network Visibility** | Feature Not Available | 8.8 (11 reviews) | 
| **Automated Network Discovery** | Feature Not Available | 9.4 (11 reviews) | 
| **Real-Time Monitoring** | 8.4 (282 reviews) | 9.5 (11 reviews) | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Performance Baseline** | 8.3 (573 reviews) | 9.3 (20 reviews) | 
| **Data Visualization** | 8.2 (587 reviews) | 9.4 (20 reviews) | 
| **Path Analysis** | 7.6 (540 reviews) | 9.3 (21 reviews) | 

#### Analytics - Network Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Predictive Performance Analytics** | Feature Not Available | 9.1 (11 reviews) | 
| **Packet & Flow Analysis** | 6.9 (239 reviews) | 8.9 (11 reviews) | 

#### Security - Network Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Encrypted Data Transmission** | Feature Not Available | 9.4 (11 reviews) | 
| **Zero Trust and Identity Management** | Feature Not Available | 9.2 (11 reviews) | 
| **Integrated Network Security** | Feature Not Available | 9.2 (11 reviews) | 

#### Network Performance - Network Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Dynamic Network Optimization** | Feature Not Available | 9.1 (11 reviews) | 
| **Automated Tasks Routing** | Feature Not Available | 9.5 (11 reviews) | 

#### AI Automation - Network Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Feature Not Available | 9.3 (10 reviews) | 
| **Self-Healing Networks** | Feature Not Available | 9.4 (11 reviews) | 
| **Predictive Network Maintenance** | Feature Not Available | 9.4 (11 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 9.3 (10 reviews) | 
| **Multi-step Planning** | Feature Not Available | 9.7 (10 reviews) | 
| **Cross-system Integration** | Feature Not Available | 9.7 (10 reviews) | 
| **Adaptive Learning** | Feature Not Available | 9.7 (10 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 9.5 (10 reviews) | 
| **Proactive Assistance** | Feature Not Available | 9.5 (11 reviews) | 
| **Decision Making** | Feature Not Available | 9.4 (11 reviews) | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 614 |
| **TeamViewer** | N/A | N/A |

#### Monitoring

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Constant Monitoring** | 9.3 (572 reviews) ✓ Verified | Not enough data | 
| **Timely Alerts** | 9.2 (570 reviews) ✓ Verified | Not enough data | 
| **TIcket Accuracy** | 8.5 (511 reviews) ✓ Verified | Not enough data | 
| **AI Monitoring** | 7.2 (200 reviews) | Not enough data | 

#### Management Tools

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Ticket Assignment** | 8.3 (505 reviews) | Not enough data | 
| **Standardization** | 8.7 (516 reviews) ✓ Verified | Not enough data | 
| **Lifecycle Visualization** | 8.5 (490 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Incident Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (99 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (97 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (96 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (95 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (95 reviews) | Not enough data | 
| **Proactive Assistance** | 7.4 (95 reviews) | Not enough data | 
| **Decision Making** | 7.5 (93 reviews) | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 7.9/10 | 1309 |
| **TeamViewer** | 7.9/10 | 32 |

#### Asset Inventory

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Hardware Asset Inventory** | 9.0 (1194 reviews) | 8.3 (23 reviews) | 
| **Software Asset Inventory** | 8.9 (1170 reviews) | 8.2 (23 reviews) | 
| **Cloud Asset Inventory** | 7.7 (1025 reviews) | 8.3 (22 reviews) | 
| **Mobile Asset Inventory** | 7.4 (295 reviews) | 7.1 (21 reviews) | 
| **Asset Discovery** | 8.2 (1070 reviews) | 8.3 (23 reviews) | 

#### Generative AI

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.7 (18 reviews) | 
| **AI Text Generation** | Feature Not Available | 7.6 (18 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (242 reviews) | 7.7 (13 reviews) | 
| **Multi-step Planning** | 7.3 (227 reviews) | 7.7 (13 reviews) | 
| **Cross-system Integration** | 7.4 (224 reviews) | 7.9 (13 reviews) | 
| **Adaptive Learning** | 7.2 (222 reviews) | 7.4 (13 reviews) | 
| **Natural Language Interaction** | 7.1 (218 reviews) | 7.6 (13 reviews) | 
| **Proactive Assistance** | 7.1 (225 reviews) | 8.0 (14 reviews) | 
| **Decision Making** | 7.1 (222 reviews) | 7.6 (13 reviews) | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Central Dashboard** | 9.1 (1161 reviews) | 9.0 (24 reviews) | 
| **Asset Policy Management** | 8.7 (1049 reviews) | 8.5 (24 reviews) | 
| **Risk Management** | 8.1 (1008 reviews) | 8.2 (19 reviews) | 
| **Integrations** | 8.2 (1073 reviews) | 7.4 (21 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 146 |

#### ServiceNow Apps

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 9.3 (132 reviews) | 
| **Value** | Not enough data | 9.3 (132 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.4/10 | 2023 |
| **TeamViewer** | 9.0/10 | 697 |

#### Administration

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Screen Sharing** | 9.2 (1736 reviews) | 9.3 (614 reviews) | 
| **File Sharing** | 8.7 (1618 reviews) | 9.1 (557 reviews) | 
| **Session Recording** | 7.8 (1423 reviews) | 8.9 (487 reviews) | 
| **Unattended Remote Access** | 9.2 (1744 reviews) | 9.1 (540 reviews) | 
| **Multi - Session Handling** | 8.9 (1537 reviews) | 8.9 (497 reviews) | 
| **Multi-Monitor Support** | 8.8 (1599 reviews) | 9.0 (504 reviews) | 

#### Maintenance

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Remote Reboot** | 9.2 (1758 reviews) | 9.0 (501 reviews) | 
| **Remote Printing** | 7.7 (1336 reviews) | 8.9 (466 reviews) | 

#### Communication 

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Text Chat** | 8.0 (1436 reviews) | 9.0 (499 reviews) | 
| **VoIP** | Feature Not Available | 8.6 (443 reviews) | 
| **Video Conference Call** | Feature Not Available | 8.7 (451 reviews) | 
| **Screen Annotations** | 7.2 (1304 reviews) | 8.8 (465 reviews) | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Data Encryption** | 8.3 (1357 reviews) | 9.0 (475 reviews) | 
| **Compliance** | 8.4 (1393 reviews) | 9.0 (465 reviews) | 

#### Device Support

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Mobile Device Access** | 7.6 (1365 reviews) | 8.9 (501 reviews) | 
| **Multi-Platform Support** | 8.4 (1470 reviews) | 9.1 (519 reviews) | 
| **Cross-Platform** | 8.4 (1439 reviews) | 9.0 (521 reviews) | 

#### Performance

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Reporting** | 8.2 (1540 reviews) | 9.0 (475 reviews) | 

### AR Collaboration Tools

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | 9.9/10 | 5 |

#### Remote Support

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Video chat** | Not enough data | 10.0 (5 reviews) | 
| **Live text chat** | Not enough data | 10.0 (5 reviews) | 
| **Ticket submitting** | Not enough data | 9.3 (5 reviews) | 

#### Hardware Integration

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Mobile phones** | Not enough data | 10.0 (5 reviews) | 
| **AR glasses** | Not enough data | 9.7 (5 reviews) | 
| **Tablets** | Not enough data | 10.0 (5 reviews) | 

#### Content

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Guided content** | Not enough data | 10.0 (5 reviews) | 
| **Content management** | Not enough data | 10.0 (5 reviews) | 
| **AR annotations** | Not enough data | 9.7 (5 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 26 |

#### Administration

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Access Control** | Not enough data | Feature Not Available | 
| **Web Page Navigation** | Not enough data | Feature Not Available | 
| **Real Time Assistance** | Not enough data | 9.4 (24 reviews) | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Data Security** | Not enough data | 9.3 (23 reviews) | 
| **Data Masking** | Not enough data | Feature Not Available | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 364 |
| **TeamViewer** | N/A | N/A |

#### Functionality 

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Incremental Backup** | 8.9 (335 reviews) | Not enough data | 
| **OS Boot Recovery** | 7.9 (296 reviews) | Not enough data | 
| **Bootable Disk** | 8.1 (299 reviews) | Not enough data | 
| **Online Restore** | 8.6 (323 reviews) | Not enough data | 

#### Performance

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Multiple Backup Versions** | 8.8 (321 reviews) | Not enough data | 
| **Unlimited Backup** | 8.6 (308 reviews) | Not enough data | 
| **Deduplication** | Feature Not Available | Not enough data | 
| **Lag Free Operation** | 8.6 (310 reviews) | Not enough data | 

#### Agentic AI - PC Backup

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (92 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (91 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (89 reviews) | Not enough data | 
| **Decision Making** | 7.1 (90 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Generative AI

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Video Control** | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.6/10 | 255 |
| **TeamViewer** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Search and Indexing** | 8.4 (224 reviews) | Not enough data | 
| **Version Control** | 8.4 (222 reviews) | Not enough data | 
| **Access and Permissions** | 8.8 (225 reviews) | Not enough data | 

#### Operations - IT Documentation

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Integrations** | 8.4 (226 reviews) | Not enough data | 
| **Automation** | 8.9 (241 reviews) | Not enough data | 
| **Reporting** | 8.4 (227 reviews) | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.1/10 | 143 |
| **TeamViewer** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Behavioral Analysis** | 7.2 (67 reviews) | Not enough data | 
| **Adaptive** | 7.4 (70 reviews) | Not enough data | 
| **Predictive** | 7.4 (68 reviews) | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Patch Management** | 9.0 (130 reviews) | Not enough data | 
| **Oversees** | 8.3 (78 reviews) | Not enough data | 
| **Self-Healing** | 8.1 (80 reviews) | Not enough data | 
| **Centralized Dashboard** | 9.1 (117 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### System Control

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.2/10 | 677 |
| **TeamViewer** | 8.8/10 | 36 |

#### Platform - Mobile Device Management (MDM)

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Regulation Compliant** | 8.6 (465 reviews) | 8.7 (29 reviews) | 

#### Operating System

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Multi-Systems Support** | 9.3 (639 reviews) | 9.4 (33 reviews) | 
| **Apple Support** | 8.2 (584 reviews) | 9.1 (29 reviews) | 
| **Android Support** | 8.5 (554 reviews) | 8.8 (32 reviews) | 

#### Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Applicatons Management** | 8.7 (571 reviews) | 8.8 (30 reviews) | 
| **Applications Consolidation** | 8.4 (501 reviews) | 8.5 (30 reviews) | 
| **Whitelist** | 8.4 (498 reviews) | 8.9 (28 reviews) | 
| **Blacklist** | 8.3 (492 reviews) | 8.5 (28 reviews) | 
| **Usage Information** | 8.5 (509 reviews) | 8.8 (30 reviews) | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Remote Wipe** | 8.6 (507 reviews) | 8.7 (29 reviews) | 
| **Security** | 8.7 (520 reviews) | 8.9 (32 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (150 reviews) | 9.2 (6 reviews) | 
| **Multi-step Planning** | 7.6 (143 reviews) | 8.9 (6 reviews) | 
| **Cross-system Integration** | 7.8 (147 reviews) | 9.4 (6 reviews) | 
| **Adaptive Learning** | 7.7 (143 reviews) | 8.9 (6 reviews) | 
| **Natural Language Interaction** | 7.7 (139 reviews) | 8.3 (6 reviews) | 
| **Proactive Assistance** | 7.7 (145 reviews) | 8.6 (6 reviews) | 
| **Decision Making** | 7.7 (142 reviews) | 8.3 (6 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Knowledge Base

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | 8.0/10 | 1011 |
| **TeamViewer** | 9.2/10 | 23 |

#### Analysis

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Threat Detection** | 8.2 (779 reviews) | 8.9 (18 reviews) | 

#### Platform

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Unified Communications Platform** | 7.9 (723 reviews) | 9.3 (20 reviews) | 
| **Remote Access** | 9.2 (921 reviews) | 9.1 (19 reviews) | 
| **ITIL Policy Compliance** | 8.3 (700 reviews) | 9.1 (17 reviews) | 
| **Asset Tracking** | 8.6 (792 reviews) | 8.8 (17 reviews) | 
| **IT Knowledge Management** | 8.4 (747 reviews) | 9.5 (18 reviews) | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Endpoint Protection** | 8.8 (812 reviews) | 9.2 (17 reviews) | 
| **Patch Management** | 9.2 (925 reviews) | 9.4 (16 reviews) | 
| **Disaster Recovery** | 7.7 (690 reviews) | 9.2 (15 reviews) | 
| **Service Management** | 8.8 (755 reviews) | 9.7 (15 reviews) | 
| **Workflow Management** | 8.2 (707 reviews) | 9.1 (15 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (175 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (157 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (161 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (155 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (153 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (158 reviews) | Not enough data | 
| **Decision Making** | 7.0 (154 reviews) | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **NinjaOne** | N/A | N/A |
| **TeamViewer** | 8.8/10 | 1751 |

#### Administration

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Usage Information** | Not enough data | 8.8 (1394 reviews) | 
| **Integrations** | Not enough data | 8.7 (1310 reviews) | 
| **Diagnostics** | Not enough data | 8.6 (1304 reviews) | 
| **Session Recording** | Not enough data | 8.6 (1288 reviews) | 
| **Session Transfer** | Not enough data | 8.7 (1319 reviews) | 
| **Unattended Access** | Not enough data | 8.7 (1398 reviews) | 
| **File Sharing** | Not enough data | 8.9 (1464 reviews) | 

#### Platform

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.9 (1413 reviews) | 
| **Mobile Device Access** | Not enough data | 8.7 (1368 reviews) | 
| **Applications Management** | Not enough data | 8.7 (1330 reviews) | 
| **Remote Device Control** | Not enough data | 9.1 (1513 reviews) | 

#### Security

| Feature | NinjaOne | TeamViewer | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.7 (1191 reviews) | 
| **Device Management** | Not enough data | 8.8 (1338 reviews) | 
| **Device Enrollment** | Not enough data | 8.7 (1280 reviews) | 

---
## Categories
**Shared Categories (9):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Patch Management Software](https://www.g2.com/categories/patch-management), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)

**Unique to NinjaOne (7):** [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup), [Incident Management Software](https://www.g2.com/categories/incident-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to TeamViewer (9):** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [SAP Store Software](https://www.g2.com/categories/sap-store), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support)


---
## Reviewer Demographics

### By Company Size

| Segment | NinjaOne | TeamViewer | 
|---|---|---|
| **Small-Business** | 43.5% | 43.1% | 
| **Mid-Market** | 49.0% | 36.0% | 
| **Enterprise** | 7.6% | 20.9% | 

### By Industry

#### NinjaOne

- **Information Technology and Services:** 26.9%
- **Computer & Network Security:** 13.5%
- **Hospital & Health Care:** 4.0%
- **Manufacturing:** 3.5%
- **Computer Software:** 2.8%
- **Construction:** 2.5%
- **Retail:** 2.3%
- **Financial Services:** 2.2%
- **Consulting:** 1.9%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 38.8%

#### TeamViewer

- **Information Technology and Services:** 16.2%
- **Computer Software:** 10.7%
- **Marketing and Advertising:** 4.0%
- **Telecommunications:** 3.0%
- **Consumer Services:** 2.9%
- **Computer & Network Security:** 2.9%
- **Education Management:** 2.3%
- **Automotive:** 2.2%
- **Financial Services:** 2.2%
- **Construction:** 2.2%
- **Other:** 51.2%

---
## Alternatives

### Alternatives to NinjaOne

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1138 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (466 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1034 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (230 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1347 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1092 reviews)

### Alternatives to TeamViewer

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1138 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (466 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1092 reviews)

---
## Top Discussions

### NinjaOne

- Title: [Do I need a WSUS Server to enable patch management on Windows devices?](https://www.g2.com/discussions/patching) — 6 comments, 1 upvote
  > **Top comment:** "All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed..."
- Title: [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) — 2 comments
  > **Top comment:** "It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard."
- Title: [Does NinjaRMM hold weight against other RMM in other opinions?](https://www.g2.com/discussions/30041-does-ninjarmm-hold-weight-against-other-rmm-in-other-opinions) — 2 comments
  > **Top comment:** "Yes it is, it’s very innovative and their team is always working towards improving their software"
- Title: [How do I make a script to block all users on a PC from executive .MSI / .exe files?](https://www.g2.com/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) — 2 comments
  > **Top comment:** "Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way."
- Title: [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) — 2 comments, 1 upvote
  > **Top comment:** "They are in the process of adding full Mac integration. Basic services like AV, Splashtop support and some monitoring work, properly."

### TeamViewer

- Title: [How would teanviewer connect without a fast internet?](https://www.g2.com/discussions/16222-how-would-teanviewer-connect-without-a-fast-internet) — 9 comments, 1 upvote
  > **Top comment:** "Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminated"
- Title: [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) — 5 comments, 2 upvotes
  > **Top comment:** "true"
- Title: [What are the features of TeamViewer?](https://www.g2.com/discussions/teamviewer-what-are-the-features-of-teamviewer) — 4 comments
  > **Top comment:** "Its allow us:

Remote Device Control 

Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can..."
- Title: [Somewhat expensive licenses?](https://www.g2.com/discussions/licencias-algo-costosas) — 4 comments, 1 upvote
  > **Top comment:** "You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used..."
- Title: [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) — 4 comments, 2 upvotes
  > **Top comment:** "One computer can remote into multiple clients successively, not multiple computers at the same time."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ninjaone-vs-teamviewer)