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At a Glance
Market Segments
Small-Business (75.7% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
$29.90 1 seat Per Month
$119.00 Per Month
Nimble CRM
Star Rating
(1,107)4.5 out of 5
Market Segments
Small-Business (75.7% of reviews)
Pros & Cons
Entry-Level Pricing
$29.90 1 seat Per Month
Browse all 2 pricing plansShape Software
Star Rating
(65)4.5 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$119.00 Per Month
Learn more about Shape SoftwareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nimble CRM excels in ease of setup with a score of 9.0, making it a preferred choice for small businesses looking for a quick implementation, while Shape Software's ease of setup is rated lower at 7.8, which may lead to longer onboarding times.
- Reviewers mention that Nimble CRM offers superior document signing features, scoring 9.7 for its signature workflow and 10.0 for mobile signatures, which are crucial for businesses needing flexibility in signing documents on-the-go. In contrast, Shape Software lacks the same level of mobile signature capabilities.
- G2 users highlight that Shape Software shines in sales force automation, particularly in partner relationship management (PRM) with a score of 9.3, while Nimble CRM scores lower at 8.3, indicating that Shape may be better suited for businesses focused on managing partnerships.
- Users on G2 report that Nimble CRM has a more affordable entry-level price of $29.90 compared to Shape Software's $119.00, making it a more accessible option for small businesses with budget constraints.
- Reviewers mention that Shape Software provides better customer support features, scoring 9.2 for its customer support portal and 9.0 for call center features, which can be critical for businesses that prioritize customer service and support.
- Users say that Nimble CRM's reporting capabilities are robust, with a score of 7.8, but Shape Software outperforms it with a score of 9.0, indicating that businesses needing advanced analytics and reporting may find Shape Software more beneficial.
Pricing
Entry-Level Pricing
Nimble CRM
Monthly
$29.90
1 seat Per Month
- 25,000 Contacts
- 2 GB/User Storage
- Microsoft 365 & Google Workspace Integration
Shape Software
Software User License
$119.00
Per Month
With Shape, you don't need to decide between different product offerings. Most of our features are included in one system for an affordable month-to-month price.
- CRM
- Built-in Calling
- Text Messaging
Free Trial
Nimble CRM
Free Trial is available
Shape Software
No trial information availableRatings
Meets Requirements
8.5
936
8.9
42
Ease of Use
8.9
941
9.3
41
Ease of Setup
9.0
433
7.8
13
Ease of Admin
9.0
394
8.2
12
Quality of Support
8.9
839
9.1
40
Has the product been a good partner in doing business?
9.1
385
8.3
12
Product Direction (% positive)
9.2
933
8.3
34
Features by Category
Signature Process
Not enough data
9.7
11
Not enough data
10.0
11
Not enough data
10.0
11
Not enough data
10.0
11
Not enough data
9.7
11
Not enough data
10.0
10
Not enough data
10.0
10
Not enough data
9.8
11
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
10.0
10
Not enough data
10.0
11
Not enough data
10.0
11
Platform
Not enough data
9.8
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
10.0
8
Sales Force Automation
8.9
697
|
Verified
9.1
20
Feature Not Available
9.3
19
8.3
640
|
Verified
8.8
20
8.3
667
|
Verified
9.3
20
7.6
408
|
Verified
8.9
20
8.3
443
|
Verified
9.0
19
7.7
383
|
Verified
8.9
19
7.7
391
|
Verified
9.0
19
8.2
471
|
Verified
9.0
21
Marketing Automation
8.0
527
|
Verified
9.1
22
7.9
468
|
Verified
8.8
20
8.5
559
|
Verified
9.0
21
7.7
414
|
Verified
8.9
20
Customer Support
8.1
438
8.9
20
8.3
459
9.2
19
8.3
483
9.1
19
7.7
369
9.0
19
7.9
379
9.0
19
Reporting & Analytics
7.8
541
|
Verified
9.0
20
8.4
604
|
Verified
9.1
21
7.9
463
|
Verified
9.1
19
Mobile & Social
8.5
580
|
Verified
8.8
20
8.7
650
|
Verified
9.6
17
7.9
532
|
Verified
9.0
19
Platform
7.7
309
|
Verified
8.8
12
8.0
283
8.6
13
8.1
286
|
Verified
8.9
12
7.0
142
8.6
12
6.6
129
8.8
12
7.5
243
8.8
12
8.8
325
|
Verified
8.3
13
7.7
226
8.3
13
Integration
8.3
300
|
Verified
9.0
12
7.8
273
|
Verified
8.9
12
7.5
257
|
Verified
9.1
11
Generative AI
6.2
75
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
9.4
19
Not enough data
9.7
18
Not enough data
9.8
17
Not enough data
9.4
18
Online Marketing
Not enough data
9.4
17
Not enough data
9.3
17
Not enough data
9.6
16
Not enough data
9.6
16
Not enough data
9.4
18
Lead Management
Not enough data
9.7
17
Not enough data
9.8
17
Not enough data
9.3
17
Not enough data
9.7
16
Not enough data
9.8
16
Not enough data
9.2
17
Not enough data
9.7
16
Not enough data
9.5
18
Campaign Management
Not enough data
9.3
18
Not enough data
9.6
16
Not enough data
9.4
18
Not enough data
9.3
18
Social
Not enough data
9.8
16
Not enough data
9.8
16
Not enough data
9.2
16
Not enough data
9.8
15
Not enough data
9.4
16
Reporting & Analytics
Not enough data
9.8
16
Not enough data
9.7
16
Not enough data
9.6
16
Not enough data
9.9
16
Not enough data
9.6
16
Platform
Not enough data
9.8
10
Not enough data
10.0
10
Not enough data
8.9
11
Not enough data
9.7
10
Not enough data
8.9
11
Not enough data
10.0
9
Not enough data
9.8
10
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
9.4
11
Not enough data
9.1
11
Not enough data
8.9
11
Data Availability
9.0
429
Not enough data
8.7
415
Not enough data
8.1
323
|
Verified
Not enough data
6.7
25
Not enough data
Data Accuracy
8.7
417
Not enough data
8.7
405
Not enough data
6.9
24
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Feature Not Available
Not enough data
8.7
187
|
Verified
Not enough data
9.1
211
Not enough data
8.3
197
|
Verified
Not enough data
8.2
188
|
Verified
Not enough data
8.0
156
Not enough data
Features
8.5
339
Not enough data
8.4
345
Not enough data
8.4
335
|
Verified
Not enough data
8.6
368
|
Verified
Not enough data
8.8
406
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
396
|
Verified
Not enough data
8.1
364
|
Verified
Not enough data
8.6
376
|
Verified
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
10.0
11
Not enough data
9.3
10
Not enough data
Not enough data
Agent Tools
Not enough data
9.8
10
Not enough data
9.2
11
Not enough data
9.4
11
Automation
Not enough data
10.0
10
Not enough data
9.3
10
Not enough data
9.3
12
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
10.0
12
Not enough data
9.3
12
Not enough data
9.6
12
Not enough data
9.9
12
Edit
Not enough data
9.5
13
Not enough data
9.9
12
Not enough data
9.4
13
Logistics
Not enough data
10.0
12
Not enough data
9.7
12
Not enough data
9.4
13
Not enough data
9.4
13
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
9.8
10
Not enough data
10.0
10
Not enough data
10.0
11
Not enough data
9.8
10
Not enough data
10.0
10
Collaboration
Not enough data
9.7
10
Not enough data
10.0
9
Not enough data
10.0
11
Not enough data
9.8
11
Not enough data
9.7
11
Not enough data
10.0
11
Customization
8.3
7
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
Additional Functionality
7.8
6
Not enough data
4.7
6
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
5.7
5
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
5.4
14
Not enough data
5.7
14
Not enough data
5.1
14
Not enough data
5.8
14
Not enough data
Personalization
6.7
16
Not enough data
5.8
15
Not enough data
7.6
15
Not enough data
5.9
16
Not enough data
Administrative
6.2
15
Not enough data
6.8
14
Not enough data
6.2
14
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.5
268
10.0
12
8.5
261
9.9
12
8.3
252
9.7
11
Customizations
8.6
281
10.0
11
8.3
259
10.0
12
8.6
279
9.9
12
8.1
251
9.7
12
8.5
273
10.0
11
Generative AI
6.3
60
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
9.4
11
Not enough data
10.0
10
Not enough data
9.2
11
Not enough data
10.0
10
Not enough data
Not enough data
Contacts
Not enough data
9.7
10
Not enough data
9.1
11
Not enough data
10.0
10
Insights
Not enough data
10.0
10
Not enough data
9.2
11
Not enough data
9.8
10
Not enough data
10.0
10
Not enough data
10.0
10
Not enough data
Not enough data
Phone Number Management
Not enough data
9.8
11
Not enough data
9.4
12
Not enough data
9.3
12
Tracking
Not enough data
9.7
11
Not enough data
9.8
10
Not enough data
9.8
10
Analytics
Not enough data
9.4
11
Not enough data
10.0
11
Not enough data
9.4
11
Not enough data
9.8
10
Call Routing
Not enough data
10.0
9
Not enough data
9.4
11
Not enough data
9.2
11
Administration
Not enough data
10.0
10
Not enough data
10.0
11
Not enough data
10.0
10
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nimble CRM and Shape Software are categorized as Email Tracking and CRM
Unique Categories
Nimble CRM is categorized as Sales Intelligence, Online Form Builder, Sales Performance Management, and Email Marketing
Shape Software is categorized as Marketing Automation, Email Template Builder, Auto Dialer, Client Portal, E-Signature, Outbound Call Tracking, Inbound Call Tracking, SMS Marketing, and Lead Scoring
Reviews
Reviewers' Company Size
Nimble CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shape Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.8%
Information Technology and Services
9.4%
Computer Software
5.9%
Management Consulting
4.8%
Internet
4.5%
Other
60.6%
Financial Services
12.1%
Accounting
10.3%
Real Estate
8.6%
Marketing and Advertising
6.9%
Banking
6.9%
Other
55.2%
Alternatives
Discussions
Does Nimble integrate with Quick Books Online Simple Start?
4 Comments
JK
Hi Kathy,
We do not integrate directly with Quickbooks Online Simple Start or QBO at this time. But you may use the Nimble Smart Contacts App while in QBO...Read more
Pre-populated database
3 Comments
BM
No. Nimble doesn't offer any leads. You have to populate your database with your own contacts.Read more
Does Nimble integrate with Gmail/Outlook?
3 Comments
BM
Yes, Nimble integrates with both + with G Suite and Office365.Read more
Shape Software has no discussions with answers
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