# Nimble CRM vs SalesDesk Comparison | | Nimble CRM | SalesDesk | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | | **Total Reviews** | 1,115 | 52 | | **Largest Market Segment** | Small-Business (75.6% of reviews) | Mid-Market (45.7% of reviews) | | **Entry Level Price** | $29.90 1 seat Per Month | $1500 One time fee per employee | --- ## Top Pros & Cons ### Nimble CRM Pros: - Ease of Use (25 reviews) - Integrations (21 reviews) Cons: - Missing Features (13 reviews) - Expensive (8 reviews) ### SalesDesk Pros: - Ease of Use (5 reviews) - Lead Management (5 reviews) Cons: - Limited Customization (3 reviews) - Missing Features (2 reviews) --- ## Ratings Comparison | Rating | Nimble CRM | SalesDesk | |---|---|---| | **Meets Requirements** | 8.5 (944 reviews) | 9.2 (32 reviews) | | **Ease of Use** | 8.9 (949 reviews) | 8.9 (33 reviews) | | **Ease of Setup** | 9.0 (441 reviews) | 9.3 (16 reviews) | | **Ease of Admin** | 9.0 (396 reviews) | 9.0 (8 reviews) | | **Quality of Support** | 8.9 (847 reviews) | 8.7 (32 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (387 reviews) | 8.8 (8 reviews) | | **Product Direction (% positive)** | 9.2 (941 reviews) | 9.6 (28 reviews) | --- ## Pricing ### Nimble CRM #### Entry-Level Pricing Plan: Monthly Price: $29.90 1 seat Per Month Key Features: - 25,000 Contacts - 2 GB/User Storage - Microsoft 365 & Google Workspace Integration [Browse all 2 editions](https://www.g2.com/products/nimble/pricing) #### Free Trial Yes ### SalesDesk #### Entry-Level Pricing Plan: One Pay Plan Price: $1500 One time fee per employee [Browse all 3 editions](https://www.g2.com/products/salesdesk/pricing) #### Free Trial No --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Nimble CRM** | 7.9/10 | 804 | | **SalesDesk** | 9.0/10 | 27 | #### Sales Force Automation | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Contact & Account Management** | 8.9 (704 reviews) ✓ Verified | 9.3 (20 reviews) | | **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.7 (19 reviews) | | **Opportunity & Pipeline Mgmt.** | 8.3 (643 reviews) ✓ Verified | 9.5 (22 reviews) | | **Task / Activity Management** | 8.3 (671 reviews) ✓ Verified | 8.7 (23 reviews) | | **Territory & Quota Management** | 7.6 (408 reviews) ✓ Verified | 8.9 (19 reviews) | | **Desktop Integration** | 8.3 (445 reviews) ✓ Verified | Feature Not Available | | **Product & Price List Management** | 7.7 (383 reviews) ✓ Verified | 9.1 (18 reviews) | | **Quote & Order Management** | 7.7 (392 reviews) ✓ Verified | 8.7 (20 reviews) | | **Customer Contract Management** | 8.2 (471 reviews) ✓ Verified | 9.1 (21 reviews) | #### Marketing Automation | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Email Marketing** | 8.1 (529 reviews) ✓ Verified | 8.8 (20 reviews) | | **Campaign Management** | 7.9 (468 reviews) ✓ Verified | 9.0 (19 reviews) | | **Lead Management** | 8.5 (562 reviews) ✓ Verified | Feature Not Available | | **Marketing ROI Analytics** | 7.7 (415 reviews) ✓ Verified | 8.9 (19 reviews) | #### Customer Support | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Case Management** | 8.1 (437 reviews) | 8.7 (21 reviews) | | **Customer Support Portal** | 8.3 (458 reviews) | 9.0 (20 reviews) | | **Knowledge Base** | 8.3 (482 reviews) | 9.2 (21 reviews) | | **Call Center Features** | 7.7 (368 reviews) | 8.8 (19 reviews) | | **Support Analytics** | 7.9 (379 reviews) | 8.4 (21 reviews) | #### Reporting & Analytics | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Reporting** | 7.8 (540 reviews) ✓ Verified | 9.2 (21 reviews) | | **Dashboards** | 8.4 (605 reviews) ✓ Verified | 9.1 (21 reviews) | | **Forecasting** | 7.9 (463 reviews) ✓ Verified | 9.1 (19 reviews) | #### Mobile & Social | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Social Collaboration Features** | 8.5 (580 reviews) ✓ Verified | 8.8 (20 reviews) | | **Social Network Integration** | 8.8 (652 reviews) ✓ Verified | 8.9 (19 reviews) | | **Mobile User Support** | 7.9 (533 reviews) ✓ Verified | 9.0 (20 reviews) | #### Platform | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Customization** | 7.7 (311 reviews) ✓ Verified | 9.2 (12 reviews) | | **Workflow Capability** | 8.0 (287 reviews) | Feature Not Available | | **User, Role, and Access Management** | 8.2 (287 reviews) ✓ Verified | 8.7 (13 reviews) | | **Internationalization** | 7.0 (142 reviews) | 9.0 (12 reviews) | | **Sandbox / Test Environments** | 6.5 (130 reviews) | 8.9 (12 reviews) | | **Document & Content Mgmt.** | 7.5 (245 reviews) | 9.4 (13 reviews) | | **Performance and Reliability** | 8.8 (329 reviews) ✓ Verified | 9.1 (13 reviews) | | **Output Document Generation** | 7.7 (226 reviews) | 8.8 (13 reviews) | #### Integration | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Data Import & Export Tools** | 8.3 (301 reviews) ✓ Verified | 8.8 (13 reviews) | | **Integration APIs** | 7.9 (273 reviews) ✓ Verified | Feature Not Available | | **Breadth of Partner Applications** | 7.5 (257 reviews) ✓ Verified | Feature Not Available | #### Generative AI | Feature | Nimble CRM | SalesDesk | |---|---|---| | **AI Text Generation** | 6.2 (76 reviews) | 9.2 (8 reviews) | #### Agentic AI - CRM | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Autonomous Task Execution** | 5.7 (5 reviews) | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Email Marketing | Product | Score | Reviews | |---|---|---| | **Nimble CRM** | N/A | N/A | | **SalesDesk** | N/A | N/A | #### Email Marketing | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Email and Mobile Preview** | Not enough data | Not enough data | | **Manage Email Lists** | Not enough data | Not enough data | | **High-Volume Sending** | Not enough data | Not enough data | | **Building and Personalizing Emails** | Not enough data | Not enough data | | **Sending Outbound Emails** | Not enough data | Not enough data | | **Manage Email Deliverability** | Not enough data | Not enough data | | **Automated Email Responses** | Not enough data | Not enough data | | **Multi-user Account** | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Nimble CRM | SalesDesk | |---|---|---| | **A/B Testing** | Not enough data | Not enough data | | **Basic Reporting** | Not enough data | Not enough data | #### Generative AI | Feature | Nimble CRM | SalesDesk | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Email Marketing | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### Integration | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Data Import & Export Tools** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **E-Commerce Integration** | Not enough data | Not enough data | ### Sales Intelligence | Product | Score | Reviews | |---|---|---| | **Nimble CRM** | 8.4/10 | 486 | | **SalesDesk** | N/A | N/A | #### Data Availability | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Contact Data Availability** | 9.0 (428 reviews) | Not enough data | | **Company Data Availability** | 8.7 (414 reviews) | Not enough data | | **Industry Research Availability** | 8.1 (322 reviews) ✓ Verified | Not enough data | | **Technographic Data Availability** | 6.7 (24 reviews) | Not enough data | #### Data Accuracy | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Contact Data Accuracy** | 8.7 (416 reviews) | Not enough data | | **Company Data Accuracy** | 8.7 (404 reviews) | Not enough data | | **Technographic Data Accuracy** | 6.9 (23 reviews) | Not enough data | #### Agentic AI - Sales Intelligence | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Platform | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Internationalization** | Feature Not Available | Not enough data | | **User, Role, and Access Management** | 8.7 (186 reviews) ✓ Verified | Not enough data | | **Performance and Reliability** | 9.1 (210 reviews) | Not enough data | | **Reporting/Dashboards** | 8.3 (196 reviews) ✓ Verified | Not enough data | | **Mobile User Support** | 8.2 (187 reviews) ✓ Verified | Not enough data | | **APIs** | 8.0 (155 reviews) | Not enough data | #### Features | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Lead Builder** | 8.5 (338 reviews) | Not enough data | | **Integration to CRM/Marketing Automation** | 8.4 (344 reviews) | Not enough data | | **Data Cleaning/Enrichment** | 8.4 (334 reviews) ✓ Verified | Not enough data | | **Data Segmentation/Filtering** | 8.6 (367 reviews) ✓ Verified | Not enough data | | **Search** | 8.8 (405 reviews) ✓ Verified | Not enough data | | **News/People Alerts** | Feature Not Available | Not enough data | | **Connections** | 8.8 (395 reviews) ✓ Verified | Not enough data | | **Reporting** | 8.1 (363 reviews) ✓ Verified | Not enough data | | **Messaging** | 8.6 (375 reviews) ✓ Verified | Not enough data | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Nimble CRM** | 7.7/10 | 9 | | **SalesDesk** | N/A | N/A | #### Customization | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Custom Fields** | 8.5 (8 reviews) | Not enough data | | **Conditional Logic** | 8.3 (7 reviews) | Not enough data | | **Multi-page Forms** | 7.9 (7 reviews) | Not enough data | | **Design** | 8.3 (7 reviews) | Not enough data | #### Additional Functionality | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Embedded Forms** | 8.1 (7 reviews) | Not enough data | | **Offline Capability** | 5.2 (7 reviews) | Not enough data | | **Notifications** | 8.9 (6 reviews) | Not enough data | | **Payments** | 7.7 (5 reviews) | Not enough data | | **Mobile Forms** | 6.4 (6 reviews) | Not enough data | ### Sales Performance Management | Product | Score | Reviews | |---|---|---| | **Nimble CRM** | 6.1/10 | 17 | | **SalesDesk** | N/A | N/A | #### Agentic AI - Sales Performance Management | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Incentives | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Badges** | 5.1 (13 reviews) | Not enough data | | **Triggers** | 5.7 (14 reviews) | Not enough data | | **Commission Calculator** | 4.9 (13 reviews) | Not enough data | | **Leaderboards** | 5.6 (13 reviews) | Not enough data | #### Personalization | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Profiles** | 6.7 (16 reviews) | Not enough data | | **Custom Reports** | 5.8 (15 reviews) | Not enough data | | **Dashboards** | 7.6 (15 reviews) | Not enough data | | **Goal Setting** | 6.0 (16 reviews) | Not enough data | #### Administrative | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Integration** | 6.2 (15 reviews) | Not enough data | | **Employee Structure** | 7.1 (15 reviews) | Not enough data | | **Behavior Monitoring** | 6.2 (14 reviews) | Not enough data | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **Nimble CRM** | 8.2/10 | 330 | | **SalesDesk** | N/A | N/A | #### Agentic AI - Email Tracking | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Analytics | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Open Rates** | 8.5 (268 reviews) | Not enough data | | **Link Activity** | 8.5 (261 reviews) | Not enough data | | **Attachment Activity** | 8.3 (252 reviews) | Not enough data | #### Customizations | Feature | Nimble CRM | SalesDesk | |---|---|---| | **Email Platform Integration** | 8.6 (281 reviews) | Not enough data | | **Email Scheduling** | 8.3 (259 reviews) | Not enough data | | **Notifications** | 8.6 (279 reviews) | Not enough data | | **Email Categorization** | 8.1 (251 reviews) | Not enough data | | **Templates** | 8.5 (273 reviews) | Not enough data | #### Generative AI | Feature | Nimble CRM | SalesDesk | |---|---|---| | **AI Text Generation** | 6.3 (60 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to Nimble CRM (5):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Email Marketing Software](https://www.g2.com/categories/email-marketing) --- ## Reviewer Demographics ### By Company Size | Segment | Nimble CRM | SalesDesk | |---|---|---| | **Small-Business** | 75.6% | 41.3% | | **Mid-Market** | 15.6% | 45.7% | | **Enterprise** | 8.8% | 13.0% | ### By Industry #### Nimble CRM - **Marketing and Advertising:** 14.8% - **Information Technology and Services:** 9.4% - **Computer Software:** 5.9% - **Management Consulting:** 4.7% - **Internet:** 4.4% - **Professional Training & Coaching:** 3.4% - **Real Estate:** 3.4% - **Media Production:** 2.7% - **Financial Services:** 2.5% - **Non-Profit Organization Management:** 2.3% - **Other:** 46.4% #### SalesDesk - **Marketing and Advertising:** 17.1% - **Real Estate:** 9.8% - **Computer Software:** 7.3% - **Outsourcing/Offshoring:** 7.3% - **Consumer Services:** 4.9% - **Market Research:** 4.9% - **E-Learning:** 4.9% - **Information Technology and Services:** 4.9% - **Health, Wellness and Fitness:** 4.9% - **Financial Services:** 4.9% - **Other:** 29.3% --- ## Alternatives ### Alternatives to Nimble CRM - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3059 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1431 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25823 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13822 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (479 reviews) - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (367 reviews) - [Prophet CRM](https://www.g2.com/products/prophet-crm/reviews) — 4.1/5 stars (193 reviews) ### Alternatives to SalesDesk - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3059 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25823 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14698 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13822 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4790 reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4108 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2570 reviews) --- ## Top Discussions ### Nimble CRM - Title: [Does Nimble integrate with Quick Books Online Simple Start?](https://www.g2.com/discussions/does-nimble-integrate-with-quick-books-online-simple-start) — 4 comments, 1 upvote > **Top comment:** "Hi Kathy, We do not integrate directly with Quickbooks Online Simple Start or QBO at this time. But you may use the Nimble Smart Contacts App while in QBO..." - Title: [Does Nimble integrate with Gmail/Outlook?](https://www.g2.com/discussions/392-does-nimble-integrate-with-gmail-outlook) — 3 comments, 1 upvote > **Top comment:** "Yes, under the Setup Your Networks and Import Contacts area of nimble you can add IMAP accounts to integrate your email accounts to nimble. You can also..." - Title: [Pre-populated database](https://www.g2.com/discussions/pre-populated-database) — 3 comments, 2 upvotes > **Top comment:** "I am not familiar with salesgenie but when you sign up to nimble part of the process is populating your contacts and connecting your social networks as a..." - Title: [What is nimble software?](https://www.g2.com/discussions/what-is-nimble-software) — 2 comments, 1 upvote > **Top comment:** "Nimble is the Top --Rated CRM for small Business" - Title: [How do I incorporate Smart contacts when using Nimble?](https://www.g2.com/discussions/15568-how-do-i-incorporate-smart-contacts-when-using-nimble) — 2 comments, 1 upvote > **Top comment:** "Hi Linda The easiest way to show you how to use Nimble's Smart App in Instagram is by video. Here is a link to the video I created for you. -..." ### SalesDesk - Title: [Plz Use to Sales Dask](https://www.g2.com/discussions/plz-use-to-sales-dask) — 2 comments, 1 upvote > **Top comment:** "Good application " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nimble-vs-salesdesk)