Compare Nicereply and SatisMeter 
Featured Products
At a Glance
Market Segments
Mid-Market (60.1% of reviews)
Small-Business (68.6% of reviews)
Entry-Level Pricing
Starting at $59.00 Per Month
$49.00 300 responses Per Month
Nicereply
Star Rating
(431)4.5 out of 5
Market Segments
Mid-Market (60.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $59.00 Per Month
Browse all 4 pricing plansSatisMeter
Star Rating
(39)4.7 out of 5
Market Segments
Small-Business (68.6% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 300 responses Per Month
Browse all 4 pricing plansNicereply vs SatisMeter
When assessing the two solutions, reviewers found SatisMeter easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Nicereply and SatisMeter both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that SatisMeter is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SatisMeter over Nicereply.
Pricing
Entry-Level Pricing
Nicereply
Starter
Starting at $59.00
Per Month
3 User Seats & 100 Survey Responses/Month (equals surveying approx. 1000 customers)
- CSAT, CES & NPS surveys
- All integrations, including Zendesk, Front, Helpscout, Pipedrive & more
- Unlimited number of active surveys
SatisMeter
Startup
$49.00
300 responses Per Month
The Startup plan is optimal for services with 3,000 active users.
- Unlimited projects, users, and surveys
- Premium support with routine health checks
- Channels: web, in-app, email, iOS, Android
Free Trial
Nicereply
Free Trial is available
SatisMeter
Free Trial is available
Ratings
Meets Requirements
9.0
342
9.0
28
Ease of Use
9.4
351
9.7
29
Ease of Setup
9.0
183
9.6
19
Ease of Admin
9.0
161
9.6
19
Quality of Support
9.0
280
9.3
25
Has the product been a good partner in doing business?
9.2
156
9.2
19
Product Direction (% positive)
8.1
335
9.1
26
Features by Category
Generative AI
6.6
34
Not enough data
6.5
34
Not enough data
Survey Management
8.3
121
|
Verified
7.4
7
8.4
120
|
Verified
8.0
9
|
Verified
8.7
122
|
Verified
9.1
9
|
Verified
8.7
121
|
Verified
8.9
6
|
Verified
Process Management
8.6
117
|
Verified
7.9
7
|
Verified
8.3
112
8.3
6
8.4
117
|
Verified
9.0
7
|
Verified
8.6
117
8.1
6
System Management
8.6
108
|
Verified
8.0
5
|
Verified
8.5
109
8.3
5
|
Verified
Categories
Categories
Shared Categories
Nicereply and SatisMeter are categorized as Enterprise Feedback Management
Unique Categories
Nicereply has no unique categories
SatisMeter has no unique categories
Reviews
Reviewers' Company Size
Nicereply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SatisMeter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.7%
Information Technology and Services
10.3%
Internet
8.1%
Consumer Services
6.9%
Real Estate
6.2%
Other
50.8%
Computer Software
37.1%
Internet
14.3%
Information Technology and Services
11.4%
Consumer Services
5.7%
Publishing
2.9%
Other
28.6%
Discussions
Nicereply has no discussions with answers
SatisMeter has no discussions with answers
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