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At a Glance
NiceJob
NiceJob
Star Rating
(410)4.8 out of 5
Market Segments
Small-Business (94.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$75.00 Per Month
Free Trial is available
Browse all 2 pricing plans
Trustpilot
Trustpilot
Star Rating
(239)3.4 out of 5
Market Segments
Small-Business (62.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that NiceJob excels in user satisfaction, boasting a significantly higher overall score compared to Trustpilot. Users appreciate its intuitive features, such as the ability to automatically send review requests via email or SMS, which streamlines the process of collecting feedback and enhances their business reputation.
  • Users say that NiceJob's ease of use is a standout feature, with many highlighting its seamless integration with platforms like Jobber. One user noted they received almost 40 five-star reviews in just six months, showcasing how effective the tool is for small businesses looking to boost their online presence.
  • Reviewers mention that Trustpilot, while recognized for its credibility and visibility, struggles with user satisfaction compared to NiceJob. Users have pointed out that while it offers valuable tools for gathering feedback, the overall experience can be less user-friendly, which may hinder its effectiveness for smaller businesses.
  • According to verified reviews, NiceJob shines in implementation and setup, with users praising its quick onboarding process. Many find that once they upload their client list, the platform takes care of the rest, saving them time and effort in managing reviews.
  • Users highlight that Trustpilot provides strong tools for integrating feedback into project workflows, but some find the automation features can be complex. This complexity may detract from the overall user experience, especially for those who prefer a more straightforward approach to review management.
  • G2 reviewers note that NiceJob's support quality is notably higher than Trustpilot's, with users expressing satisfaction with the assistance they receive. This support is crucial for small businesses that may need extra help navigating the review management landscape.
Pricing
Entry-Level Pricing
NiceJob
Reviews
$75.00
Per Month
Browse all 2 pricing plans
Trustpilot
Plus plan
Starting at $299.00
Browse all 4 pricing plans
Free Trial
NiceJob
Free Trial is available
Trustpilot
Free Trial is available
Ratings
Meets Requirements
9.4
308
7.5
204
Ease of Use
9.4
316
8.0
207
Ease of Setup
9.5
213
7.6
115
Ease of Admin
9.5
174
7.8
107
Quality of Support
9.6
292
7.0
191
Has the product been a good partner in doing business?
9.5
176
6.8
105
Product Direction (% positive)
9.5
300
6.2
200
Features by Category
Social Media AnalyticsHide 16 FeaturesShow 16 Features
9.0
55
Not enough data
Social Analytics
9.1
31
Not enough data
9.1
31
Not enough data
8.9
34
Not enough data
9.4
31
Not enough data
9.3
32
Not enough data
9.3
20
Not enough data
9.5
20
Not enough data
Reports & Dashboards
8.4
36
Not enough data
8.8
33
Not enough data
8.9
31
Not enough data
9.3
19
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Media ManagementHide 20 FeaturesShow 20 Features
8.6
72
Not enough data
Content & Collaboration
8.5
39
Not enough data
8.5
38
Not enough data
8.5
37
Not enough data
8.8
36
Not enough data
8.9
37
Not enough data
8.8
33
Not enough data
Social Management
8.8
52
Not enough data
9.1
55
Not enough data
8.6
52
Not enough data
9.0
53
Not enough data
8.4
48
Not enough data
8.9
34
Not enough data
7.6
17
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.0
39
Collection
Not enough data
5.9
36
|
Verified
Not enough data
6.2
35
|
Verified
Not enough data
5.7
33
|
Verified
Not enough data
6.5
31
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
5.7
10
Not enough data
5.7
10
Moderation
Not enough data
5.8
30
|
Verified
Not enough data
6.0
30
|
Verified
Not enough data
6.0
27
|
Verified
Use Cases
Not enough data
6.4
29
|
Verified
Not enough data
6.2
27
|
Verified
Not enough data
5.7
30
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
6.4
25
|
Verified
Not enough data
6.5
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
6.4
29
|
Verified
Not enough data
5.7
28
|
Verified
Not enough data
5.6
27
|
Verified
Not enough data
5.8
28
|
Verified
Generative AI
Not enough data
5.6
16
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
7.9
245
6.9
97
Consumer Intelligence
9.2
213
|
Verified
7.6
87
|
Verified
Feature Not Available
6.8
65
8.9
192
|
Verified
7.0
62
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.4
179
|
Verified
6.7
54
|
Verified
8.9
217
|
Verified
7.7
82
|
Verified
Media Monitoring
8.4
188
|
Verified
6.6
52
|
Verified
8.3
190
|
Verified
6.6
53
|
Verified
Feature Not Available
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
7.8
67
6.4
14
Agentic AI - Online Reputation Management
7.1
31
Not enough data
7.0
31
Not enough data
7.4
31
Not enough data
6.9
31
Not enough data
6.9
30
Not enough data
7.3
31
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
NiceJob
NiceJob
Trustpilot
Trustpilot
NiceJob and Trustpilot are categorized as Online Reputation Management
Unique Categories
Trustpilot
Trustpilot is categorized as Review Management
Reviews
Reviewers' Company Size
NiceJob
NiceJob
Small-Business(50 or fewer emp.)
94.9%
Mid-Market(51-1000 emp.)
4.9%
Enterprise(> 1000 emp.)
0.3%
Trustpilot
Trustpilot
Small-Business(50 or fewer emp.)
62.3%
Mid-Market(51-1000 emp.)
32.9%
Enterprise(> 1000 emp.)
4.8%
Reviewers' Industry
NiceJob
NiceJob
Construction
31.3%
Consumer Services
20.0%
Facilities Services
5.9%
Marketing and Advertising
3.6%
Real Estate
3.3%
Other
35.9%
Trustpilot
Trustpilot
Financial Services
14.5%
Retail
7.0%
Marketing and Advertising
5.7%
Computer Software
4.8%
Consumer Goods
3.9%
Other
64.0%
Alternatives
NiceJob
NiceJob Alternatives
Birdeye
Birdeye
Add Birdeye
Podium
Podium
Add Podium
Reputation
Reputation
Add Reputation
Reviews.io
Reviews.io
Add Reviews.io
Trustpilot
Trustpilot Alternatives
Bazaarvoice
Bazaarvoice
Add Bazaarvoice
Reviews.io
Reviews.io
Add Reviews.io
Yotpo
Yotpo
Add Yotpo
Shopper Approved
Shopper Approved
Add Shopper Approved
Discussions
NiceJob
NiceJob Discussions
How do I become a reseller for NiceJob?
2 Comments
Curtis D.
CD
Complete our Partner Program application and our team will follow up to book a meeting: https://get.nicejob.com/partners/resellersRead more
How do I get started?
1 Comment
Official Response from NiceJob
You can start your free trial at https://get.nicejob.co/ by clicking "start now"Read more
How much does NiceJob cost?
1 Comment
Official Response from NiceJob
You can find all pricing details here: https://get.nicejob.co/pricingRead more
Trustpilot
Trustpilot Discussions
How does Trustpilot work with Google shopping exactly?
4 Comments
Hamdan Y.
HY
https://ltddeals.in/topicmojo/Read more
A risk calling for a solution
1 Comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 Comment
Oscar B.
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more