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Compare NiceJob and Smile.io 
Featured Products
At a Glance
Market Segments
Small-Business (94.9% of reviews)
Small-Business (92.4% of reviews)
Entry-Level Pricing
$75.00 Per Month
Free
NiceJob
Star Rating
(410)4.8 out of 5
Market Segments
Small-Business (94.9% of reviews)
Pros & Cons
Entry-Level Pricing
$75.00 Per Month
Free Trial is available
Browse all 2 pricing plansSmile.io
Star Rating
(394)4.6 out of 5
Market Segments
Small-Business (92.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NiceJob excels in user satisfaction, with a higher overall rating compared to Smile.io. Users appreciate its ability to streamline the process of collecting online reviews, noting that it automatically sends review requests via email and SMS, which significantly enhances their business reputation.
- According to verified reviews, NiceJob's implementation process is praised for its simplicity and effectiveness. Users highlight the one-click integration with Jobber, which allows them to invite existing clients for reviews effortlessly, resulting in a notable increase in positive feedback.
- Users say that Smile.io offers a user-friendly experience, particularly for those using Shopify. The platform's straightforward onboarding process allows businesses to launch loyalty programs without extensive development work, making it an attractive option for small businesses looking to enhance customer engagement.
- Reviewers mention that while Smile.io integrates well with Shopify, some users feel it could benefit from additional customization options to better fit their specific needs. This feedback suggests that while the platform is effective, it may not fully cater to all user workflows.
- G2 reviewers highlight that NiceJob provides exceptional support quality, with users noting that the platform helps them manage reviews efficiently. The ability to track reviews across employees saves time and enhances overall productivity, making it a valuable tool for small businesses.
- According to recent user feedback, Smile.io has significantly improved customer engagement through its loyalty program features, allowing customers to easily earn and redeem points. This has led to noticeable growth in sales, showcasing the platform's effectiveness in driving customer loyalty.
Pricing
Entry-Level Pricing
NiceJob
Reviews
$75.00
Per Month
Effortlessly boost reviews, enhance credibility, and automate your reputation growth.
- Get 4x more reviews and up to 2x more customers
- Automate review requests and follow-up reminders
- Feature reviews on your website with social proof widgets
Smile.io
Free
Free
Up to 200 monthly orders
- Points, rewards & referrals
- 15+ ways to earn & redeem
- Discounts & free shipping rewards
Free Trial
NiceJob
Free Trial is available
Smile.io
No trial information availableRatings
Meets Requirements
9.4
308
8.7
386
Ease of Use
9.4
316
9.1
391
Ease of Setup
9.5
213
9.2
374
Ease of Admin
9.5
174
9.2
272
Quality of Support
9.6
292
9.5
364
Has the product been a good partner in doing business?
9.5
176
9.3
266
Product Direction (% positive)
9.5
300
9.1
381
Features by Category
Social Analytics
9.1(won by default)
31
Not enough data
9.1(won by default)
31
Not enough data
8.9(won by default)
34
Not enough data
9.4(won by default)
31
Not enough data
9.3(won by default)
32
Not enough data
9.3(won by default)
20
Not enough data
9.5(won by default)
20
Not enough data
Reports & Dashboards
8.4(won by default)
36
Not enough data
8.8(won by default)
33
Not enough data
8.9(won by default)
31
Not enough data
9.3(won by default)
19
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
39
Not enough data
8.5
38
Not enough data
8.5
37
Not enough data
8.8
36
Not enough data
8.9
37
Not enough data
8.8
33
Not enough data
Social Management
8.8
52
Not enough data
9.1
55
Not enough data
8.6
52
Not enough data
9.0
53
Not enough data
8.4
48
Not enough data
8.9
34
Not enough data
7.6
17
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Experience
Not enough data
9.0
354
Not enough data
8.9
353
Not enough data
8.4
345
Not enough data
8.0
342
Not enough data
6.9
336
Not enough data
6.7
330
Loyalty Platform
Not enough data
7.9
340
Not enough data
8.1
337
Not enough data
8.1
336
Not enough data
7.6
327
Not enough data
8.4
336
Agentic AI - Loyalty Management
Not enough data
7.1
121
Not enough data
8.0
122
Not enough data
7.1
120
Not enough data
7.1
122
Agentic AI - Customer Advocacy
Not enough data
6.9
13
Not enough data
6.7
13
Not enough data
6.0
14
Consumer Intelligence
9.2
213
|
Verified
Not enough data
Feature Not Available
Not enough data
8.9
192
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.4
179
|
Verified
Not enough data
8.9
217
|
Verified
Not enough data
Media Monitoring
8.4
188
|
Verified
Not enough data
8.3
190
|
Verified
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.8
67
Not enough data
Agentic AI - Online Reputation Management
7.1
31
Not enough data
7.0
31
Not enough data
7.4
31
Not enough data
6.9
31
Not enough data
6.9
30
Not enough data
7.3
31
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
NiceJob and Smile.io are categorized as Customer Advocacy
Unique Categories
NiceJob is categorized as Online Reputation Management, Social Media Management, and Social Media Analytics
Smile.io is categorized as Loyalty Management
Reviews
Reviewers' Company Size
NiceJob
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smile.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
31.3%
Consumer Services
20.0%
Facilities Services
5.9%
Marketing and Advertising
3.6%
Real Estate
3.3%
Other
35.9%
Retail
35.1%
Apparel & Fashion
12.2%
Consumer Goods
8.7%
Cosmetics
7.9%
Food & Beverages
7.6%
Other
28.5%
Discussions
How do I become a reseller for NiceJob?
2 Comments
CD
Complete our Partner Program application and our team will follow up to book a meeting: https://get.nicejob.com/partners/resellersRead more
How do I get started?
1 Comment
Official Response from NiceJob
You can start your free trial at https://get.nicejob.co/ by clicking "start now"Read more
How much does NiceJob cost?
1 Comment
Official Response from NiceJob
You can find all pricing details here: https://get.nicejob.co/pricingRead more
Is smile IO for free?
1 Comment
Official Response from Smile.io
Smile.io offers a free plan for up to 200 monthly orders. With this free plan, commerce brands can launch a points program, a referral program with basic...Read more
What is JS smile io?
1 Comment
Official Response from Smile.io
You view a breakdown of what you can do with the JavaScript SDK disabled vs enabled on Smile.io here at our help articles:...Read more
What are Smile rewards?
1 Comment
Official Response from Smile.io
Smile rewards is a loyalty platform for commerce brands on Shopify, Shopify Plus and BigCommerce. The platform enables brands to provide easy-to-use rewards...Read more
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