Compare NICE Workforce Management and UKG Pro 
Featured Products
At a Glance
Market Segments
Enterprise (65.9% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
NICE Workforce Management
Star Rating
(90)4.3 out of 5
Market Segments
Enterprise (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NICE Workforce ManagementUKG Pro
Star Rating
(2,164)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in overall user satisfaction, reflected in its higher G2 Score. Users appreciate its ease of use and the seamless integration of features, making it a popular choice for managing work hours and PTO.
- According to verified reviews, NICE Workforce Management stands out for its robust handling of time off management and shift bidding. Users find these features invaluable for streamlining scheduling processes, which can often be cumbersome.
- Users say that UKG Pro's mobile application is particularly intuitive, allowing for quick access to company information and efficient management of labor-related tasks. This mobile functionality is a significant advantage for those who need to manage their schedules on the go.
- Reviewers mention that NICE Workforce Management provides a user-friendly platform for time management, with specific praise for its ability to handle recurring events and vacation bidding effectively, making it a strong contender for teams focused on detailed scheduling.
- G2 reviewers highlight that while both products offer solid performance, UKG Pro has a slight edge in customer support, with users noting a more responsive and helpful support team compared to NICE Workforce Management.
- According to recent feedback, NICE Workforce Management is particularly favored in enterprise settings, where its features cater well to complex scheduling needs, while UKG Pro is more popular among mid-market companies, showcasing its versatility across different business sizes.
Pricing
Entry-Level Pricing
NICE Workforce Management
No pricing availableUKG Pro
No pricing availableFree Trial
NICE Workforce Management
Free Trial is available
UKG Pro
No trial information availableRatings
Meets Requirements
8.6
69
8.5
1,789
Ease of Use
8.3
70
8.5
1,834
Ease of Setup
7.4
29
7.6
1,035
Ease of Admin
8.2
25
8.0
961
Quality of Support
7.7
57
8.1
1,598
Has the product been a good partner in doing business?
8.0
24
8.3
948
Product Direction (% positive)
7.2
67
8.4
1,756
Features by Category
Core HR
Not enough data
8.4
701
Not enough data
7.9
677
Not enough data
Feature Not Available
Not enough data
7.9
511
Not enough data
8.3
591
Not enough data
8.0
747
Generative AI
Not enough data
6.7
55
Platform
7.2
17
7.7
729
7.8
13
7.6
537
7.8
15
7.7
380
8.2
17
8.3
811
8.1
18
8.5
741
7.7
10
7.7
590
7.9
18
8.3
800
7.7
18
7.9
686
Employee Self Service
Not enough data
8.8
934
|
Verified
Not enough data
8.3
735
|
Verified
Not enough data
7.9
652
|
Verified
Administration
Not enough data
8.6
826
|
Verified
Not enough data
8.0
794
|
Verified
Not enough data
9.2
894
|
Verified
Not enough data
8.2
278
Not enough data
8.9
837
|
Verified
Not enough data
8.6
740
|
Verified
Not enough data
8.6
728
|
Verified
Not enough data
9.0
803
|
Verified
Not enough data
9.0
751
|
Verified
Taxes
Not enough data
8.7
782
|
Verified
Not enough data
8.2
693
|
Verified
Not enough data
8.4
626
|
Verified
Integration
Not enough data
7.9
505
|
Verified
Not enough data
8.3
526
|
Verified
Not enough data
8.1
439
|
Verified
Not enough data
8.5
562
|
Verified
Platform
Not enough data
8.2
827
|
Verified
Not enough data
8.5
846
|
Verified
Not enough data
8.5
860
|
Verified
Not enough data
8.6
774
|
Verified
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
Not enough data
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Goals
Not enough data
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Feedback
Not enough data
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Data
Not enough data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Workforce Management
8.1
18
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.0
17
Not enough data
7.3
13
Not enough data
Administration
8.5
12
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.7
16
Not enough data
8.5
17
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.2
17
7.7
729
7.8
13
7.6
537
7.8
15
7.7
380
8.2
17
8.3
811
8.1
18
8.5
741
7.7
10
7.7
590
7.9
18
8.3
800
7.7
18
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Platform Content
Not enough data
8.1
244
Not enough data
8.5
359
Not enough data
8.5
364
Not enough data
8.2
185
Not enough data
8.1
258
Not enough data
7.9
258
Platform Additional Functionality
Not enough data
8.5
404
Not enough data
7.5
194
Not enough data
7.9
208
Not enough data
8.3
350
Not enough data
8.3
371
Platform Data
Not enough data
7.8
164
Not enough data
7.9
296
Not enough data
8.0
183
Platform
7.2
17
7.7
729
7.8
13
7.6
537
7.8
15
7.7
380
8.2
17
8.3
811
8.1
18
8.5
741
7.7
10
7.7
590
7.9
18
8.3
800
7.7
18
7.9
686
Recruiting and Onboarding
Not enough data
7.7
397
Not enough data
8.3
523
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.2
17
7.7
729
7.8
13
7.6
537
7.8
15
7.7
380
8.2
17
8.3
811
8.1
18
8.5
741
7.7
10
7.7
590
7.9
18
8.3
800
7.7
18
7.9
686
Time Tracking
Not enough data
8.0
571
Not enough data
7.8
331
Not enough data
7.8
252
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
368
Administration
Not enough data
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
491
Platform
Not enough data
8.2
479
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
373
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.2
17
7.7
729
7.8
13
7.6
537
7.8
15
7.7
380
8.2
17
8.3
811
8.1
18
8.5
741
7.7
10
7.7
590
7.9
18
8.3
800
7.7
18
7.9
686
Platform
7.2
17
7.7
729
7.8
13
7.6
537
7.8
15
7.7
380
8.2
17
8.3
811
8.1
18
8.5
741
7.7
10
7.7
590
7.9
18
8.3
800
7.7
18
7.9
686
Workforce Management Platform Features
8.3
28
8.3
105
8.7
31
8.0
123
8.7
31
8.3
209
8.9
31
8.0
209
8.0
31
Feature Not Available
Feature Not Available
7.9
128
7.9
30
8.1
150
8.5
27
8.5
221
8.2
16
7.7
104
7.7
21
8.2
133
Categories
Categories
Shared Categories
NICE Workforce Management and UKG Pro are categorized as Workforce Management
Unique Categories
NICE Workforce Management is categorized as Contact Center Workforce
UKG Pro is categorized as Succession Planning, Onboarding, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, Time Tracking, Healthcare HR, Payroll, Performance Management, HCM Software, Fatigue Risk Management, Core HR, AI Agents for HR, Compensation Planning, Employee Engagement, and Employee Recognition
Reviews
Reviewers' Company Size
NICE Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
10.2%
Information Technology and Services
10.2%
Banking
9.1%
Hospital & Health Care
9.1%
Consumer Services
8.0%
Other
53.4%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.7%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Alternatives
Discussions
NICE Workforce Management has no discussions with answers
What is UltiPro system?
42 Comments
C
This is a great overview of UKG Pro! It's interesting how it handles everything from hiring to retirement. Speaking of organizing content, I've been using a...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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