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Compare NICE Workforce Management and ProHance 
Featured Products
At a Glance
Market Segments
Enterprise (65.9% of reviews)
Mid-Market (59.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
NICE Workforce Management
Star Rating
(90)4.3 out of 5
Market Segments
Enterprise (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NICE Workforce ManagementProHance
Star Rating
(199)4.6 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ProHanceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ProHance excels in providing transparent insights into productivity and time usage, which helps users enhance efficiency and manage performance effectively. This feature is particularly praised for its ability to monitor team productivity seamlessly.
- Users say that NICE Workforce Management stands out for its effective handling of time off management, shift bidding, and vacation bidding. Reviewers appreciate how these features streamline processes that would otherwise be cumbersome, making it easier to manage team schedules.
- According to verified reviews, ProHance has a higher overall satisfaction rating, reflecting its strong performance in areas like quality of support and ease of use. Users highlight the intuitive nature of the platform, which contributes to a smoother experience.
- Reviewers mention that NICE Workforce Management provides a user-friendly platform for time management, but some users have noted challenges with configuration and setup. This can impact the initial experience for new users, making the onboarding process feel less seamless.
- G2 reviewers highlight that ProHance's robust features for team management and tracking make it a top choice for monitoring productivity. Users find it effective for keeping track of both individual and team performance, which is crucial for enhancing overall efficiency.
- Users report that while NICE Workforce Management is effective for enterprise-level needs, it may not be as flexible for mid-market users compared to ProHance, which is tailored more towards this segment. This difference in focus can influence the suitability of each product based on company size and requirements.
Pricing
Entry-Level Pricing
NICE Workforce Management
No pricing availableProHance
No pricing availableFree Trial
NICE Workforce Management
Free Trial is available
ProHance
Free Trial is available
Ratings
Meets Requirements
8.6
69
8.7
160
Ease of Use
8.3
70
8.9
160
Ease of Setup
7.4
29
8.9
150
Ease of Admin
8.2
25
8.9
137
Quality of Support
7.7
57
9.2
162
Has the product been a good partner in doing business?
8.0
24
9.1
137
Product Direction (% positive)
7.2
67
9.3
151
Features by Category
Setup
Not enough data
9.3
44
Not enough data
8.6
41
Not enough data
8.7
39
Not enough data
8.9
42
Management
Not enough data
9.3
36
Not enough data
8.9
37
Not enough data
9.0
35
Generative AI
Not enough data
9.0
8
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.4
18
Not enough data
8.4
17
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
17
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.7
18
Not enough data
Feature Not Available
Not enough data
9.3
15
Not enough data
8.5
16
Workforce Management
8.1
18
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.0
17
Not enough data
7.3
13
Not enough data
Administration
8.5
12
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.7
16
Not enough data
8.5
17
Not enough data
Time Tracking
Not enough data
9.0
94
Not enough data
8.8
94
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
Feature Not Available
Administration
Not enough data
8.4
83
Not enough data
8.4
76
Not enough data
8.3
85
Not enough data
Feature Not Available
Not enough data
8.8
99
Platform
Not enough data
9.0
100
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
8.9
98
Not enough data
Feature Not Available
Not enough data
8.2
78
Platform
7.2
17
8.3
55
7.8
13
Feature Not Available
7.8
15
Feature Not Available
8.2
17
8.9
53
8.1
18
9.0
55
7.7
10
Feature Not Available
7.9
18
9.2
55
7.7
18
9.0
52
Workforce Management Platform Features
8.3
28
8.4
39
8.7
31
8.3
41
8.7
31
8.8
44
8.9
31
Feature Not Available
8.0
31
Feature Not Available
Feature Not Available
8.6
39
7.9
30
9.1
44
8.5
27
8.5
41
8.2
16
8.0
37
7.7
21
Feature Not Available
Categories
Categories
Shared Categories
NICE Workforce Management and ProHance are categorized as Workforce Management
Reviews
Reviewers' Company Size
NICE Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProHance
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
10.2%
Information Technology and Services
10.2%
Hospital & Health Care
9.1%
Banking
9.1%
Consumer Services
8.0%
Other
53.4%
Information Technology and Services
20.4%
Staffing and Recruiting
8.9%
Hospital & Health Care
7.9%
Outsourcing/Offshoring
6.8%
Computer Software
6.3%
Other
49.7%
Alternatives
Discussions
NICE Workforce Management has no discussions with answers
Work from home settings
2 Comments
SP
Prohance captures the time spent on active window irrespective of the number of screens and applications you are on.Read more
If YouTube or any other music app is being played in background and I'm working on other productive application, will YouTube/music app time be recorded?
2 Comments
SV
ProHance captures time only on the active window on which work is being done and not anything running in the background. Therefore, time spent on...Read more
Product Information
1 Comment
Official Response from ProHance
Prohance provides complete transparency to the user and you will be able to see all the data as well as average numbers for the team by clicking on Prohance...Read more
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