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Compare NICE Workforce Management and Oracle Workforce Management 
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At a Glance
Market Segments
Enterprise (65.9% of reviews)
Enterprise (74.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
NICE Workforce Management
Star Rating
(90)4.3 out of 5
Market Segments
Enterprise (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NICE Workforce ManagementOracle Workforce Management
Star Rating
(52)3.7 out of 5
Market Segments
Enterprise (74.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle Workforce ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NICE Workforce Management excels in Shift Scheduling with a score of 8.8, allowing for efficient management of employee shifts, while Oracle Workforce Management, with a score of 8.6, also offers strong scheduling capabilities but lacks some of the advanced features found in NICE.
- Reviewers mention that NICE's Absence & Leave Management feature stands out with a score of 9.0, providing a user-friendly interface for tracking employee absences, whereas Oracle's similar feature, while functional, does not receive the same level of praise, indicating potential areas for improvement.
- G2 users highlight the superior Employee Reimbursement process in NICE Workforce Management, scoring 8.8, which is noted for its seamless integration and ease of use, compared to Oracle's score of 7.6, where users have reported challenges with the reimbursement workflow.
- Users on G2 appreciate NICE's Policy Compliance Management feature, which scored an impressive 9.1, indicating robust tools for ensuring compliance, while Oracle's compliance features, scoring 7.8, are seen as less comprehensive, leading to concerns about regulatory adherence.
- Reviewers say that NICE Workforce Management's Performance Analysis tools, scoring 8.2, provide actionable insights that help in decision-making, whereas Oracle's tools, with a score of 7.7, are perceived as less intuitive and harder to navigate.
- Users report that NICE's Mobile Shift Scheduling feature, scoring 8.1, is particularly praised for its user-friendly mobile interface, allowing employees to manage their schedules on-the-go, while Oracle's mobile capabilities, scoring 7.6, are seen as lacking in functionality and ease of use.
Pricing
Entry-Level Pricing
NICE Workforce Management
No pricing availableOracle Workforce Management
No pricing availableFree Trial
NICE Workforce Management
Free Trial is available
Oracle Workforce Management
No trial information availableRatings
Meets Requirements
8.6
69
7.5
36
Ease of Use
8.3
70
7.4
36
Ease of Setup
7.4
29
8.0
11
Ease of Admin
8.2
25
8.1
12
Quality of Support
7.7
57
7.1
29
Has the product been a good partner in doing business?
8.0
24
6.9
12
Product Direction (% positive)
7.2
67
4.6
30
Features by Category
Expense Reports
Not enough data
8.3
15
|
Verified
Not enough data
8.3
14
|
Verified
Not enough data
7.2
13
|
Verified
Not enough data
8.2
14
|
Verified
Not enough data
8.8
14
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
8.2
10
|
Verified
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
9
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
9
|
Verified
Mobile
Not enough data
9.2
10
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
8.6
11
|
Verified
Administration
Not enough data
7.9
7
|
Verified
Administration
Not enough data
7.5
12
|
Verified
Not enough data
8.1
13
|
Verified
Not enough data
Feature Not Available
Not enough data
9.1
9
|
Verified
Not enough data
7.7
13
|
Verified
Platform
Not enough data
7.8
13
|
Verified
Not enough data
7.8
9
|
Verified
Not enough data
7.3
10
|
Verified
Not enough data
7.7
13
|
Verified
Not enough data
7.0
10
|
Verified
Not enough data
Feature Not Available
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workforce Management
8.1
18
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.0
17
Not enough data
7.3
13
Not enough data
Administration
8.5
12
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.7
16
Not enough data
8.5
17
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Platform
7.2
17
Not enough data
7.8
13
Not enough data
7.8
15
Not enough data
8.2
17
Not enough data
8.1
18
Not enough data
7.7
10
Not enough data
7.9
18
Not enough data
7.7
18
Not enough data
Workforce Management Platform Features
8.3
28
Not enough data
8.7
31
Not enough data
8.7
31
Not enough data
8.9
31
Not enough data
8.0
31
Not enough data
Feature Not Available
Not enough data
7.9
30
Not enough data
8.5
27
Not enough data
8.2
16
Not enough data
7.7
21
Not enough data
Categories
Categories
Shared Categories
NICE Workforce Management and Oracle Workforce Management are categorized as Workforce Management
Unique Categories
NICE Workforce Management is categorized as Contact Center Workforce
Oracle Workforce Management is categorized as Employee Scheduling, Absence Management, Expense Management, and Time & Attendance
Reviews
Reviewers' Company Size
NICE Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
10.2%
Information Technology and Services
10.2%
Hospital & Health Care
9.1%
Banking
9.1%
Consumer Services
8.0%
Other
53.4%
Financial Services
10.0%
Information Technology and Services
6.0%
Hospital & Health Care
6.0%
Government Administration
6.0%
Civil Engineering
6.0%
Other
66.0%
Alternatives
Discussions
NICE Workforce Management has no discussions with answers
Oracle Workforce Management has no discussions with answers
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