Compare Nextiva and Zoom Workplace 
At a Glance
Market Segments
Small-Business (78.0% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Free
Nextiva
Star Rating
(3,470)4.5 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Browse all 6 pricing plansZoom Workplace
Star Rating
(55,999)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in user experience, with many praising its intuitive interface and features like AI note-taking during meetings, which allows users to focus on discussions rather than taking notes. This level of convenience is a significant advantage for teams looking to enhance productivity.
- Users say that Nextiva stands out for its straightforward usability, particularly in the VoIP space. Reviewers appreciate how easy it is to navigate the app, making it a reliable choice for those who prioritize simplicity in their communication tools.
- According to verified reviews, Zoom Workplace offers a seamless integration with calendar applications, allowing users to create events and add Zoom links directly. This feature has been highlighted as a time-saver, enhancing the overall workflow for users who frequently schedule meetings.
- Reviewers mention that while Nextiva provides excellent customer service, which is often described as responsive and helpful, some users feel that its overall feature set is not as robust as Zoom Workplace, particularly in areas like video conferencing capabilities.
- Users highlight that Zoom Workplace's implementation process is quick and user-friendly, with many noting that they were able to get started with minimal hassle. This is a crucial factor for businesses that need to onboard new tools rapidly.
- G2 reviewers indicate that Nextiva's electronic faxing capabilities are a strong point, especially for businesses that require secure document transmission. However, some users feel that the platform could benefit from additional features to compete with the more comprehensive offerings of Zoom Workplace.
Pricing
Entry-Level Pricing
Nextiva
Core
Starting at $15.00
1 User Per Month
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Nextiva
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.0
2,782
9.2
42,531
Ease of Use
8.7
2,819
9.1
42,679
Ease of Setup
8.4
2,110
9.1
13,801
Ease of Admin
8.6
1,988
9.0
12,351
Quality of Support
9.0
2,768
8.7
31,428
Has the product been a good partner in doing business?
8.8
1,969
9.1
11,533
Product Direction (% positive)
8.3
2,666
8.4
40,011
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6581
|
Verified
Not enough data
9.1
6781
|
Verified
Not enough data
8.8
6024
|
Verified
Collaboration
Not enough data
8.6
5130
|
Verified
Not enough data
9.1
6772
|
Verified
Not enough data
9.0
6519
|
Verified
Not enough data
8.7
4988
|
Verified
Not enough data
9.3
7124
|
Verified
Functionality
Not enough data
8.5
5079
|
Verified
Not enough data
9.0
6335
|
Verified
Not enough data
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
Not enough data
8.6
506
Not enough data
8.7
522
Not enough data
8.5
503
Business Instant Messaging
Not enough data
9.0
516
Not enough data
9.2
529
Business Instant Messaging
Not enough data
8.9
503
Not enough data
8.9
510
Not enough data
8.5
503
Generative AI - Business Instant Messaging
Not enough data
8.5
177
AI - Business Instant Messaging
Not enough data
8.4
173
Not enough data
8.4
174
Not enough data
8.3
171
Not enough data
8.3
171
Agentic AI - Business Instant Messaging
Not enough data
7.7
83
Not enough data
7.6
78
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.6
295
Not enough data
8.5
289
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
286
Communication Tools
Not enough data
8.7
288
Not enough data
8.9
293
Integrations
Not enough data
8.2
276
Not enough data
8.7
286
Software Offering
Not enough data
8.5
283
Not enough data
9.3
292
Not enough data
8.9
286
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
Not enough data
9.0
16929
Not enough data
8.6
12637
|
Verified
Not enough data
8.7
13569
|
Verified
Not enough data
8.9
17375
|
Verified
Conferencing Options
Not enough data
9.1
19393
|
Verified
Not enough data
9.2
19547
|
Verified
Not enough data
9.3
21539
|
Verified
Application Tools
Not enough data
8.9
16007
|
Verified
Not enough data
9.1
19233
|
Verified
Not enough data
8.8
16120
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
239
Platform Basics
Not enough data
9.1
413
Not enough data
9.1
413
Not enough data
7.8
381
Platform Content
Not enough data
8.1
378
Not enough data
7.8
375
Not enough data
9.0
402
Platform Additional Functionality
Not enough data
8.5
401
Not enough data
8.1
378
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
103
Not enough data
8.7
104
Not enough data
8.7
104
Coordination Tools
Not enough data
8.8
112
Not enough data
8.8
105
Not enough data
8.5
104
Software Options
Not enough data
9.1
103
Not enough data
8.9
103
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
52
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Channels
9.4
197
Not enough data
8.0
179
Not enough data
7.7
177
Not enough data
8.2
181
Not enough data
8.2
171
Not enough data
Generative AI
7.6
84
Not enough data
Functions
8.7
176
Not enough data
8.7
176
Not enough data
8.9
177
Not enough data
8.1
174
Not enough data
8.2
172
Not enough data
8.5
179
Not enough data
8.5
172
Not enough data
8.4
168
Not enough data
Agentic AI - Contact Center
8.8
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
Administrative
8.3
170
Not enough data
9.1
178
Not enough data
9.0
178
Not enough data
8.4
168
Not enough data
8.3
163
Not enough data
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
Not enough data
9.2
30732
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14774
|
Verified
Not enough data
9.1
14805
|
Verified
Meeting Coordination
Not enough data
8.9
28119
|
Verified
Not enough data
9.0
27192
|
Verified
Not enough data
8.9
27454
|
Verified
Not enough data
9.0
15206
|
Verified
Software Type
Not enough data
8.9
26504
|
Verified
Not enough data
8.8
13930
|
Verified
Not enough data
9.2
15854
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.7
429
Not enough data
7.7
431
Not enough data
7.8
416
Calendar View
Not enough data
8.3
394
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
387
Not enough data
8.3
390
Accessibility
Not enough data
8.2
384
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
383
Not enough data
8.5
383
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
46
Not enough data
9.3
45
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
47
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Platform
8.1
469
Not enough data
8.6
669
Not enough data
8.6
587
Not enough data
8.9
695
Not enough data
8.8
609
Not enough data
8.3
505
Not enough data
8.6
606
Not enough data
Generative AI
7.7
295
Not enough data
Workforce Management
8.8
610
Not enough data
8.7
568
Not enough data
Call Center Infrastructure (CCI)
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
Administrative
8.7
597
Not enough data
8.7
627
Not enough data
Integrations
Not enough data
7.7
644
Not enough data
8.6
671
Not enough data
8.9
672
Not enough data
7.7
636
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
657
Not enough data
8.1
631
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
653
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.4
119
Not enough data
8.8
127
Not enough data
8.5
125
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
148
Not enough data
8.7
123
Not enough data
8.7
126
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
122
Not enough data
8.4
121
Not enough data
9.1
137
Accessibility - AI Meeting Assistants
Not enough data
8.3
120
Not enough data
8.6
126
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.9
77
Not enough data
8.0
76
Not enough data
8.0
78
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.4
30
Not enough data
9.1
29
Not enough data
9.4
29
Not enough data
8.5
24
Not enough data
8.5
28
Not enough data
9.0
27
Not enough data
Advanced Features - Cloud PBX
9.1
26
Not enough data
9.2
28
Not enough data
9.1
30
Not enough data
9.1
27
Not enough data
Platform Basics - VoIP Providers
8.6
60
Not enough data
8.7
67
Not enough data
8.2
59
Not enough data
8.0
61
Not enough data
8.0
55
Not enough data
7.8
55
Not enough data
Basic Communication
9.2
1651
|
Verified
Not enough data
7.9
904
|
Verified
Not enough data
8.3
1050
|
Verified
Not enough data
7.7
835
Not enough data
8.6
1163
|
Verified
Not enough data
9.1
1341
|
Verified
Not enough data
Agentic AI - VoIP Providers
7.7
41
Not enough data
7.8
41
Not enough data
7.7
41
Not enough data
7.7
42
Not enough data
Access
8.0
909
Not enough data
8.2
903
Not enough data
8.5
1039
|
Verified
Not enough data
Advanced Features
8.3
1176
|
Verified
Not enough data
8.6
1242
|
Verified
Not enough data
9.1
1480
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
8.1
7
7.8
9
8.1
7
8.0
9
8.3
8
8.3
9
8.6
7
8.8
10
Extensions
8.5
151
|
Verified
8.9
1484
|
Verified
9.1
159
|
Verified
8.8
1461
|
Verified
8.8
149
|
Verified
8.7
1369
Features
9.2
183
|
Verified
8.8
1379
|
Verified
8.5
154
8.7
1333
8.3
144
|
Verified
8.9
1772
|
Verified
9.0
157
|
Verified
9.2
2017
|
Verified
8.5
148
|
Verified
9.3
2097
|
Verified
Feature Not Available
8.8
1599
|
Verified
Categories
Categories
Shared Categories
Nextiva and Zoom Workplace are categorized as UCaaS Platforms
Unique Categories
Nextiva is categorized as AI Voice Assistants, Contact Center, VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Zoom Workplace is categorized as AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Nextiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.0%
Insurance
5.7%
Construction
5.2%
Financial Services
4.7%
Real Estate
4.0%
Other
74.4%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Discussions
What does nextiva do?
3 Comments
SC
Phone Systems for businessRead more
What is VoIP feature?
3 Comments
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
Do you think you will be able to implement a "Face Time" feature through your app?
2 Comments
JB
Hi Vicky,
Thanks for reaching out. Great Question!
Currently, Nextiva does not integrate with Facetime. We do offer a variety of video calling...Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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