# Nextiva vs Zoom Workplace Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoom Workplace excels in providing a seamless integration of various collaboration tools, combining meetings, chat, phone, and document sharing into one platform. Users appreciate the **AI Companion** feature, which enhances productivity by streamlining workflows without the need to switch between multiple applications.
- **Users say** that Nextiva has built a strong reputation for its customer service, with many long-term users highlighting the company's professionalism and support. This reliability is particularly valued by teams that rely on consistent communication, especially for remote work.
- **According to verified reviews** , Zoom Workplace is praised for its **ease of setup** and user-friendly interface, making it quick for teams to get started. Reviewers often mention how easy it is to manage meetings and utilize features like meeting notes, which enhances collaboration.
- **Reviewers mention** that while Nextiva offers a solid set of features such as call forwarding and conference calling, some users find the platform less intuitive compared to Zoom Workplace. This can lead to a steeper learning curve for new users, despite its overall reliability.
- **G2 reviewers highlight** that Zoom Workplace's performance is consistently reliable, with users noting that the platform's video conferencing capabilities are particularly strong. Many users express satisfaction with the quality of video calls, which is crucial for remote collaboration.
- **Users appreciate** Nextiva's focus on phone services, especially for outside sales teams. The platform is recognized for its clear call quality and features that support effective communication, although some users feel it lacks the comprehensive collaboration tools that Zoom Workplace offers.



| | Nextiva | Zoom Workplace | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 3,562 | 56,389 | 
| **Largest Market Segment** | Small-Business (77.3% of reviews) | Small-Business (50.9% of reviews) | 
| **Entry Level Price** | Starting at $15.00 1 User Per Month | Free | 

---
## Top Pros & Cons

### Nextiva

Pros:
- Customer Support (127 reviews)
- Ease of Use (117 reviews)

Cons:
- Complexity (25 reviews)
- Difficult Configuration (25 reviews)

### Zoom Workplace

Pros:
- Ease of Use (2497 reviews)
- Video Quality (2115 reviews)

Cons:
- Missing Features (803 reviews)
- Audio Problems (708 reviews)

---
## Ratings Comparison
| Rating | Nextiva | Zoom Workplace | 
|---|---|---|
  | **Meets Requirements** | 9.0 (2832 reviews) | 9.2 (42709 reviews) | 
  | **Ease of Use** | 8.7 (2881 reviews) | 9.1 (42869 reviews) | 
  | **Ease of Setup** | 8.4 (2166 reviews) | 9.1 (13968 reviews) | 
  | **Ease of Admin** | 8.6 (1986 reviews) | 9.0 (12511 reviews) | 
  | **Quality of Support** | 9.0 (2816 reviews) | 8.7 (31568 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (1967 reviews) | 9.1 (11684 reviews) | 
  | **Product Direction (% positive)** | 8.3 (2710 reviews) | 8.4 (40165 reviews) | 

---
## Pricing

### Nextiva

#### Entry-Level Pricing

Plan: Core

Price: Starting at $15.00 1 User Per Month

Description: For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.

Key Features:
- Inbound & Outbound Voice
- Business SMS
- Video Meetings

[Browse all 6 editions](https://www.g2.com/products/nextiva/pricing)

#### Free Trial

Yes

### Zoom Workplace

#### Entry-Level Pricing

Plan: Basic

Price: Free

Key Features:
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting

[Browse all 4 editions](https://www.g2.com/products/zoom-workplace/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Communication

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 8210 |

#### Content Sharing

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Video Streaming** | Not enough data | 9.0 (6585 reviews) ✓ Verified | 
| **Session Recording** | Not enough data | 9.1 (6784 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | 8.8 (6026 reviews) ✓ Verified | 

#### Collaboration

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Whiteboard** | Not enough data | 8.6 (5131 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (6775 reviews) ✓ Verified | 
| **Participation Controls** | Not enough data | 9.0 (6520 reviews) ✓ Verified | 
| **Survey Tools** | Not enough data | 8.7 (4987 reviews) ✓ Verified | 
| **Screen Sharing** | Not enough data | 9.3 (7128 reviews) ✓ Verified | 

#### Functionality

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Technical Support** | Not enough data | 8.5 (5076 reviews) ✓ Verified | 
| **Live Chat** | Not enough data | 9.0 (6336 reviews) ✓ Verified | 
| **Markup Tools** | Not enough data | 8.7 (4826 reviews) ✓ Verified | 

#### Agentic AI - Virtual Classroom

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 8.0 (106 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 719 |

#### Business Instant Messaging

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | 8.6 (513 reviews) | 
| **Notifications** | Not enough data | 8.7 (527 reviews) | 
| **Search** | Not enough data | 8.5 (504 reviews) | 

#### Business Instant Messaging 

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 9.0 (524 reviews) | 
| **Video Conferencing** | Not enough data | 9.2 (542 reviews) | 

#### Business Instant Messaging

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.9 (509 reviews) | 
| **Web Application** | Not enough data | 8.9 (512 reviews) | 
| **Integrations** | Not enough data | 8.5 (507 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.5 (175 reviews) | 

#### AI - Business Instant Messaging

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.4 (171 reviews) | 
| **Smart Notifications** | Not enough data | 8.4 (172 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.3 (170 reviews) | 
| **Content Generation** | Not enough data | 8.2 (169 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (81 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (76 reviews) | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.7/10 | 116 |

#### Grammar

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Grammar Check** | Not enough data | 9.0 (75 reviews) | 
| **Tone Check** | Not enough data | 8.7 (75 reviews) | 
| **Sentence Formatting** | Not enough data | 9.0 (76 reviews) | 

#### Formatting

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 8.7 (72 reviews) | 
| **Style Editor** | Not enough data | 8.4 (70 reviews) | 
| **Citation Finder** | Not enough data | 8.5 (72 reviews) | 

#### Content 

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 8.7 (71 reviews) | 
| **Content Generation** | Not enough data | 8.5 (71 reviews) | 
| **Form Generation** | Not enough data | 8.6 (70 reviews) | 

#### Product Type

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Standalone Application** | Not enough data | 8.9 (70 reviews) | 
| **Plugin** | Not enough data | 8.8 (69 reviews) | 

#### Generative AI

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.8 (67 reviews) | 
| **AI Text Summarization** | Not enough data | 9.0 (71 reviews) | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 394 |

#### Design Tools

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Drawing** | Not enough data | 8.6 (294 reviews) | 
| **Marker Colors** | Not enough data | 8.5 (287 reviews) | 
| **Mind Mapping** | Not enough data | 8.2 (278 reviews) | 
| **Templates** | Not enough data | 8.3 (280 reviews) | 
| **Drag-and-Drop** | Not enough data | 8.6 (286 reviews) | 

#### Communication Tools

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Voting** | Not enough data | 8.7 (289 reviews) | 
| **Commenting** | Not enough data | 8.9 (292 reviews) | 

#### Integrations

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **CMS Integrations** | Not enough data | 8.2 (276 reviews) | 
| **Sharing** | Not enough data | 8.8 (288 reviews) | 

#### Software Offering

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **In-Browser** | Not enough data | 8.5 (283 reviews) | 
| **Desktop App** | Not enough data | 9.3 (294 reviews) | 
| **Mobile App** | Not enough data | 8.9 (288 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (78 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (79 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (77 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 24012 |

#### Presenter Tools

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Live Preview** | Not enough data | 9.0 (16927 reviews) | 
| **Notifications Blocker** | Not enough data | 8.6 (12630 reviews) ✓ Verified | 
| **Remote Control** | Not enough data | 8.7 (13567 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.9 (17373 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Group Live Chat** | Not enough data | 9.1 (19398 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 9.2 (19556 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.3 (21555 reviews) ✓ Verified | 

#### Application Tools

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (16002 reviews) ✓ Verified | 
| **Recording** | Not enough data | 9.1 (19242 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.8 (16114 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Decision Making** | Not enough data | 7.5 (237 reviews) | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.4/10 | 580 |

#### Platform Basics

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Screen Capture** | Not enough data | 9.1 (414 reviews) | 
| **Video Capture** | Not enough data | 9.1 (412 reviews) | 
| **Image Editor** | Not enough data | 7.8 (378 reviews) | 

#### Platform Content

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Scrolling Capture** | Not enough data | 8.1 (374 reviews) | 
| **Text Extraction** | Not enough data | 7.8 (372 reviews) | 
| **Screen Record** | Not enough data | 9.0 (401 reviews) | 

#### Platform Additional Functionality

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | 8.5 (400 reviews) | 
| **Platform Search** | Not enough data | 8.1 (374 reviews) | 

#### Agentic AI - Screen and Video Capture

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (133 reviews) | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 175 |

#### Inbox Tools

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Unified Inbox** | Not enough data | 8.1 (100 reviews) | 
| **Filters** | Not enough data | 8.2 (102 reviews) | 
| **Reminders** | Not enough data | 8.8 (103 reviews) | 
| **Notifications** | Not enough data | 8.8 (103 reviews) | 

#### Coordination Tools

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Calendar** | Not enough data | 8.9 (111 reviews) | 
| **Contacts** | Not enough data | 8.8 (104 reviews) | 
| **Task Management** | Not enough data | 8.5 (103 reviews) | 

#### Software Options

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Desktop Application** | Not enough data | 9.1 (103 reviews) | 
| **Mobile Application** | Not enough data | 9.0 (102 reviews) | 

#### Email Client - Agentic AI

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (50 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (51 reviews) | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 103 |

#### Platform Basics

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Visitor Check-In** | Not enough data | 8.8 (62 reviews) | 
| **Mail Management** | Not enough data | 8.2 (58 reviews) | 
| **Visitor Database** | Not enough data | 8.7 (37 reviews) | 
| **Reports & Analytics** | Not enough data | 8.7 (39 reviews) | 
| **Blacklist Screenings** | Not enough data | 8.2 (38 reviews) | 
| **Badge Issuance** | Not enough data | 8.0 (39 reviews) | 
| **Automation** | Not enough data | 8.3 (40 reviews) | 

#### Platform Data

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Automation** | Not enough data | 8.1 (59 reviews) | 
| **Analytics** | Not enough data | 8.3 (57 reviews) | 
| **Visitor Logs** | Not enough data | 8.2 (58 reviews) | 
| **Dashboard** | Not enough data | 8.4 (60 reviews) | 

#### Platform Interoperability

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Notifications** | Not enough data | 8.7 (63 reviews) | 
| **Hardware** | Not enough data | 8.2 (59 reviews) | 

#### Platform Additional Functionality

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Integration** | Not enough data | 8.5 (58 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **NDA & Contract Signing** | Not enough data | 8.0 (33 reviews) | 
| **Integrations with Relevant Software** | Not enough data | 8.0 (33 reviews) | 
| **Hardware Integration** | Not enough data | 8.5 (35 reviews) | 
| **Multi-lingual Support** | Not enough data | 7.7 (35 reviews) | 

#### Agentic AI - Visitor Management

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Decision Making** | Not enough data | 7.7 (25 reviews) | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.5/10 | 207 |
| **Zoom Workplace** | N/A | N/A |

#### Channels

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Voice** | 9.4 (194 reviews) | Not enough data | 
| **Social** | 7.9 (176 reviews) | Not enough data | 
| **Web Chat** | 7.7 (174 reviews) | Not enough data | 
| **Mobile SMS** | 8.2 (178 reviews) | Not enough data | 
| **Email** | 8.2 (168 reviews) | Not enough data | 

#### Generative AI

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Speech** | 7.6 (84 reviews) | Not enough data | 

#### Functions

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Session Routing** | 8.7 (173 reviews) | Not enough data | 
| **Session Queuing** | 8.6 (173 reviews) | Not enough data | 
| **Concurrent Calling** | 8.8 (174 reviews) | Not enough data | 
| **Speech Analytics** | 8.1 (171 reviews) | Not enough data | 
| **Auto Dialer** | 8.2 (169 reviews) | Not enough data | 
| **IVR** | 8.5 (176 reviews) | Not enough data | 
| **Inbound Screen Pop** | 8.5 (169 reviews) | Not enough data | 
| **Persistent Data** | 8.4 (165 reviews) | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (11 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.2 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 9.2 (11 reviews) | Not enough data | 

#### Administrative

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Session Summary Notes** | 8.3 (167 reviews) | Not enough data | 
| **Administrator Access** | 9.1 (176 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.9 (176 reviews) | Not enough data | 
| **Session Recording** | 8.4 (166 reviews) | Not enough data | 
| **Agent Scheduling and Assignment** | 8.3 (160 reviews) | Not enough data | 

### Digital Signage

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 45 |

#### Platform Basics

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Remotely Content Management** | Not enough data | 8.6 (25 reviews) | 
| **Content Scheduling** | Not enough data | 8.8 (26 reviews) | 
| **Multi-User Access** | Not enough data | 8.6 (28 reviews) | 

#### Platform Content

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Media Formats** | Not enough data | 8.5 (25 reviews) | 
| **Media Editor** | Not enough data | 7.9 (25 reviews) | 

#### Platform Interoperability

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Hardware** | Not enough data | 8.5 (27 reviews) | 

#### Platform Additional Functionality

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Screen Grouping** | Not enough data | 8.3 (28 reviews) | 
| **Asset Management Integration** | Not enough data | 8.0 (27 reviews) | 
| **Network Reporting** | Not enough data | 8.4 (24 reviews) | 

#### Agentic AI - Digital Signage

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.5 (8 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.9/10 | 35637 |

#### Collaboration Tools

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.2 (30794 reviews) ✓ Verified | 
| **Presentations** | Not enough data | Feature Not Available | 
| **Whiteboarding** | Not enough data | Feature Not Available | 
| **Live Chat** | Not enough data | 9.1 (14834 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (14821 reviews) ✓ Verified | 

#### Meeting Coordination

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Scheduling** | Not enough data | 8.9 (28183 reviews) ✓ Verified | 
| **Recording** | Not enough data | 9.0 (27228 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.9 (27466 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 9.0 (15234 reviews) ✓ Verified | 

#### Software Type

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Mobile** | Not enough data | 8.9 (26538 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.8 (13943 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 9.2 (15880 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (434 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (435 reviews) | 
| **Decision Making** | Not enough data | 7.8 (412 reviews) | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 562 |

#### Calendar View

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | 8.3 (392 reviews) | 
| **Customizable Viewing** | Not enough data | 8.5 (397 reviews) | 

#### Shared Calendar

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | 8.5 (385 reviews) | 
| **Multiple Calendar Management** | Not enough data | 8.3 (386 reviews) | 

#### Accessibility

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 8.2 (380 reviews) | 
| **Keyboard Shortcuts** | Not enough data | 8.0 (377 reviews) | 

#### Integration

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 8.3 (374 reviews) | 
| **Import Events** | Not enough data | 8.2 (380 reviews) | 
| **Software Integrations** | Not enough data | 8.5 (379 reviews) | 

#### Notifications

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 8.3 (379 reviews) | 
| **Location-Based Alerts** | Not enough data | 7.9 (375 reviews) | 

#### Generative AI

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.4 (298 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.5 (303 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.5 (307 reviews) | 

#### Agentic AI - Calendar

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (117 reviews) | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 9.2/10 | 77 |

#### Design

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Graphics** | Not enough data | 9.2 (43 reviews) | 
| **Templates** | Not enough data | 9.3 (43 reviews) | 
| **Themes** | Not enough data | 9.3 (43 reviews) | 

#### Collaboration

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Multi-User Collaboration** | Not enough data | 9.4 (46 reviews) | 
| **Real-Time Communication** | Not enough data | 9.3 (45 reviews) | 

#### File Types

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Export** | Not enough data | 9.0 (42 reviews) | 
| **Import** | Not enough data | 9.1 (42 reviews) | 
| **Web Publishing** | Not enough data | 8.9 (42 reviews) | 

#### Edit & Revise

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Revision History** | Not enough data | 9.1 (44 reviews) | 
| **Suggestion Mode** | Not enough data | 9.0 (42 reviews) | 
| **Document Editor** | Not enough data | 9.2 (42 reviews) | 

#### Integrate & Embed

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Calendar** | Not enough data | 9.3 (47 reviews) | 
| **Website** | Not enough data | 9.1 (43 reviews) | 
| **Applications** | Not enough data | 9.3 (45 reviews) | 

#### Operating System

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **PC Operating System** | Not enough data | 9.4 (45 reviews) | 
| **Mac Operating System** | Not enough data | 9.1 (45 reviews) | 
| **Linux Operating System** | Not enough data | 8.9 (41 reviews) | 

#### Generative AI

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (41 reviews) | 
| **AI Text Summarization** | Not enough data | 9.2 (42 reviews) | 
| **AI Text-to-Image** | Not enough data | 9.2 (41 reviews) | 
| **AI Text-to-Speech** | Not enough data | 9.4 (40 reviews) | 
| **AI Image-to-Text** | Not enough data | 9.0 (41 reviews) | 

#### Agentic AI - Document Creation

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.6/10 | 772 |
| **Zoom Workplace** | N/A | N/A |

#### Platform

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Omnichannel** | 8.1 (466 reviews) | Not enough data | 
| **Mobile Access** | 8.6 (667 reviews) | Not enough data | 
| **Queue Management** | 8.6 (585 reviews) | Not enough data | 
| **Call Routing** | 8.9 (693 reviews) | Not enough data | 
| **Call Back** | 8.8 (606 reviews) | Not enough data | 
| **IVR** | 8.3 (502 reviews) | Not enough data | 
| **Automatic Call Distribution** | 8.6 (604 reviews) | Not enough data | 

#### Generative AI

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Speech** | 7.7 (295 reviews) | Not enough data | 

#### Workforce Management

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Call Monitoring** | 8.7 (607 reviews) | Not enough data | 
| **Performance Evaluation** | 8.7 (565 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (8 reviews) | Not enough data | 

#### Administrative

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Call Recording** | 8.7 (594 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.7 (624 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 883 |

#### Integrations

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 7.7 (643 reviews) | 
| **Email Integration** | Not enough data | 8.6 (671 reviews) | 
| **Zoom Integration** | Not enough data | 8.9 (672 reviews) | 
| **Google Meet Integration** | Not enough data | 7.7 (637 reviews) | 
| **Salesforce Integration** | Not enough data | 7.6 (630 reviews) | 

#### Branding & Customizatio

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 8.1 (642 reviews) | 
| **Personalized Links** | Not enough data | 8.5 (657 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.1 (629 reviews) | 

#### Automatic Rules & Configurations

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Set Working Hours** | Not enough data | 8.4 (638 reviews) | 
| **Automatic Updates** | Not enough data | 8.5 (654 reviews) | 
| **Buffer Times** | Not enough data | 8.4 (652 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (164 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (167 reviews) | 

### Desk Booking

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 42 |

#### Seating Options

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Amenities** | Not enough data | 8.4 (19 reviews) | 
| **Automatic Grouping** | Not enough data | 8.1 (19 reviews) | 
| **Predefined Neighborhoods** | Not enough data | 8.6 (19 reviews) | 
| **Recurring Reservations** | Not enough data | 8.9 (19 reviews) | 

#### Tech Stack

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Moble App Offering** | Not enough data | 8.5 (21 reviews) | 
| **Employee Communications Integrations** | Not enough data | 8.8 (20 reviews) | 
| **Calendar Integrations** | Not enough data | 9.2 (23 reviews) | 
| **SSO Compatible** | Not enough data | 8.5 (19 reviews) | 

#### Generative AI

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.6 (19 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.5 (19 reviews) | 
| **AI Text-to-3D** | Not enough data | 7.2 (19 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.5 (19 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 242 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Agenda Management** | Not enough data | 8.5 (121 reviews) | 
| **Virtual Meeting Hosting** | Not enough data | 8.8 (130 reviews) | 
| **Automated Scheduling** | Not enough data | 8.5 (125 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.0 (154 reviews) | 
| **Voice Recognition** | Not enough data | 8.7 (124 reviews) | 
| **Action Item Tracking** | Not enough data | 8.8 (128 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.3 (121 reviews) | 
| **Personalization** | Not enough data | 8.5 (123 reviews) | 
| **Smart Summaries** | Not enough data | 9.1 (139 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Language Translation** | Not enough data | 8.4 (122 reviews) | 
| **Real-Time Transcription** | Not enough data | 8.6 (127 reviews) | 
| **Accessibility Guidelines Compliance** | Not enough data | 8.3 (115 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (76 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (77 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (79 reviews) | 
| **Decision Making** | Not enough data | 8.0 (80 reviews) | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 9.1/10 | 43 |
| **Zoom Workplace** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Call Management** | 9.4 (31 reviews) | Not enough data | 
| **Communication Management** | 9.1 (30 reviews) | Not enough data | 
| **Scalability** | 9.3 (28 reviews) | Not enough data | 
| **Integrations** | 8.5 (24 reviews) | Not enough data | 
| **Mobile Accessibility** | 8.7 (31 reviews) | Not enough data | 
| **Accessibility** | 9.0 (28 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Security and Compliance** | 9.1 (26 reviews) | Not enough data | 
| **Analytics and Reporting** | 9.3 (29 reviews) | Not enough data | 
| **Support and Reliability** | 9.1 (30 reviews) | Not enough data | 
| **Automated attendant** | 9.1 (27 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.2/10 | 1787 |
| **Zoom Workplace** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.6 (64 reviews) | Not enough data | 
| **Call Management** | 8.8 (92 reviews) | Not enough data | 
| **Network monitoring** | 8.2 (58 reviews) | Not enough data | 
| **Integrations** | 8.1 (67 reviews) | Not enough data | 
| **Virtual PBX** | 7.9 (53 reviews) | Not enough data | 
| **SIP trunking services** | 7.7 (53 reviews) | Not enough data | 

#### Basic Communication

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Phone Calls** | 9.2 (1693 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 7.9 (899 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 8.3 (1057 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 7.7 (830 reviews) | Not enough data | 
| **Conference Calls** | 8.6 (1161 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.1 (1339 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (41 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (40 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (40 reviews) | Not enough data | 

#### Access

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Software Pairing** | 8.0 (903 reviews) | Not enough data | 
| **Browser Extension** | 8.1 (898 reviews) | Not enough data | 
| **Individual Download** | 8.5 (1040 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Hold Music** | 8.3 (1173 reviews) ✓ Verified | Not enough data | 
| **Automated Attendants** | 8.6 (1244 reviews) ✓ Verified | Not enough data | 
| **VOiP Number** | 9.1 (1489 reviews) | Not enough data | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 16 |

#### Agentic AI - Productivity Bots

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (11 reviews) | 
| **Decision Making** | Not enough data | 8.2 (10 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.6/10 | 203 |
| **Zoom Workplace** | 8.7/10 | 2573 |

#### Agentic AI - UCaaS Platforms

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (7 reviews) | 7.8 (9 reviews) | 
| **Cross-system Integration** | 8.1 (7 reviews) | 8.2 (10 reviews) | 
| **Adaptive Learning** | 8.3 (8 reviews) | 8.5 (10 reviews) | 
| **Natural Language Interaction** | 8.6 (7 reviews) | 8.8 (10 reviews) | 

#### Extensions

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Tenancy Flexibility** | 8.5 (149 reviews) ✓ Verified | 8.9 (1484 reviews) ✓ Verified | 
| **Native VoIP** | 9.1 (159 reviews) ✓ Verified | 8.8 (1460 reviews) ✓ Verified | 
| **CCaaS Option** | 8.8 (147 reviews) ✓ Verified | 8.7 (1369 reviews) | 

#### Features

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Voicemail to Email** | 9.2 (185 reviews) ✓ Verified | 8.8 (1381 reviews) ✓ Verified | 
| **Voicemail to SMS** | 8.5 (154 reviews) | 8.7 (1334 reviews) | 
| **File Sharing** | 8.3 (142 reviews) ✓ Verified | 8.9 (1776 reviews) ✓ Verified | 
| **Voice Conferencing** | 9.0 (156 reviews) ✓ Verified | 9.2 (2023 reviews) ✓ Verified | 
| **Video Conferencing** | 8.4 (146 reviews) ✓ Verified | 9.3 (2107 reviews) ✓ Verified | 
| **Conference Transcripts** | Feature Not Available | 8.8 (1603 reviews) ✓ Verified | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Action Item extraction** | Not enough data | Not enough data | 
| **Summary Generation** | Not enough data | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Team-based Access** | Not enough data | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Access Control** | Not enough data | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Semantic Search** | Not enough data | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Nextiva | Zoom Workplace | 
|---|---|---|
| **Speaker Recognition** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to Nextiva (5):** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center Software](https://www.g2.com/categories/contact-center), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Zoom Workplace (17):** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants), [Desk Booking Software](https://www.g2.com/categories/desk-booking), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [Visitor Management Software](https://www.g2.com/categories/visitor-management), [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Document Creation Software](https://www.g2.com/categories/document-creation), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Calendar Software](https://www.g2.com/categories/calendar-software), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Nextiva | Zoom Workplace | 
|---|---|---|
| **Small-Business** | 77.3% | 50.9% | 
| **Mid-Market** | 21.5% | 31.3% | 
| **Enterprise** | 1.2% | 17.7% | 

### By Industry

#### Nextiva

- **Hospital & Health Care:** 6.0%
- **Insurance:** 5.7%
- **Construction:** 5.3%
- **Financial Services:** 4.6%
- **Real Estate:** 3.9%
- **Information Technology and Services:** 3.9%
- **Health, Wellness and Fitness:** 3.8%
- **Medical Practice:** 3.6%
- **Law Practice:** 3.4%
- **Legal Services:** 3.2%
- **Other:** 56.5%

#### Zoom Workplace

- **Information Technology and Services:** 8.9%
- **Computer Software:** 8.3%
- **Marketing and Advertising:** 5.7%
- **Education Management:** 5.5%
- **Higher Education:** 4.7%
- **Non-Profit Organization Management:** 4.0%
- **Financial Services:** 3.4%
- **E-Learning:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Hospital & Health Care:** 2.6%
- **Other:** 50.4%

---
## Alternatives

### Alternatives to Nextiva

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1584 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1356 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (925 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)

### Alternatives to Zoom Workplace

- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18890 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48003 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (18988 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39041 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17097 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1356 reviews)
- [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) — 4.5/5 stars (1238 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)

---
## Top Discussions

### Nextiva

- Title: [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) — 3 comments
  > **Top comment:** "Voip feature just means you can make calls over the internet, rather than a connected phone line or cell network. 
"
- Title: [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) — 3 comments
  > **Top comment:** "provide phone service"
- Title: [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) — 2 comments
  > **Top comment:** "From my perspective - Nextiva made everything seamless like it's part of my normal work system/equipment.  I don't feel like I have to do any extra logging..."
- Title: [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) — 2 comments
  > **Top comment:** "They are in the business of sneak auto-renewals, being difficult to reach, and deferring everything to their legal department. "
- Title: [For those who switched to Nextiva from another service, whom did you come from, and do you feel there is parity between Nextiva and your previous provider?](https://www.g2.com/discussions/for-those-who-switched-to-nextiva-from-another-service-whom-did-you-come-from-and-do-you-feel-there-is-parity-between-nextiva-and-your-previous-provider) — 2 comments, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."

### Zoom Workplace

- Title: [How do you rate zoom for companies, what advantages does it offer?](https://www.g2.com/discussions/how-do-you-rate-zoom-for-companies-what-advantages-does-it-offer) — 48 comments, 15 upvotes
  > **Top comment:** "I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play.  The image seems to be more stable and..."
- Title: [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) — 29 comments, 11 upvotes
  > **Top comment:** "Creates a virtual live community place for connection and learning. "
- Title: [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) — 26 comments, 36 upvotes
  > **Top comment:** "yes"
- Title: [What software do I need for zoom?](https://www.g2.com/discussions/what-software-do-i-need-for-zoom) — 26 comments, 10 upvotes
  > **Top comment:** "If you own a good laptop or computer, you can download it and it will be saved on your device."
- Title: [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) — 17 comments, 1 upvote
  > **Top comment:** "Depending on which features you are trying to add, you would want to visit the Zoom Marketplace.

https://marketplace.zoom.us/

Best.

Peter K."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nextiva-vs-zoom-workplace)