# Nextiva vs Zoom Contact Center Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Nextiva excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Zoom Contact Center. Users appreciate its **reliable service** and **excellent customer support** , which contribute to a smooth communication experience across multiple locations.
- **Users say** that Nextiva's implementation process is notably quick and intuitive, with many highlighting how the platform "just keeps running flawlessly" once set up. In contrast, Zoom Contact Center has received less recent feedback, indicating potential challenges in user experience during onboarding.
- **Reviewers mention** that Nextiva's features, such as **VOIP calling** and **cross-system integration** , are highly reliable, making it a preferred choice for small businesses. Meanwhile, Zoom Contact Center is praised for its **call management tools** , like the ability to listen in on calls, but it may not offer the same level of reliability as Nextiva.
- **According to verified reviews** , Nextiva stands out for its **ease of use** and **quality of support** , with users noting that the platform is easy to navigate and administer. Zoom Contact Center, while user-friendly, has received slightly lower ratings in these areas, suggesting room for improvement.
- **G2 reviewers highlight** that Nextiva's pricing is more accessible, starting at $15.00, making it a cost-effective solution for small businesses. In contrast, Zoom Contact Center's entry-level price of $69.00 may be a barrier for some potential users, especially those in the small business segment.
- **Users appreciate** the advanced features of both platforms, but Nextiva's overall performance in areas like **call routing** and **reporting** is often seen as superior. Zoom Contact Center does offer strong capabilities in **call monitoring** and **session management** , but it may not match the comprehensive functionality that Nextiva provides.



| | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 3,578 | 70 | 
| **Largest Market Segment** | Small-Business (77.2% of reviews) | Mid-Market (46.3% of reviews) | 
| **Entry Level Price** | Starting at $15.00 1 User Per Month | Starting at $69.00 1 Agent Per Month | 

---
## Top Pros & Cons

### Nextiva

Pros:
- Customer Support (135 reviews)
- Ease of Use (128 reviews)

Cons:
- Difficult Configuration (27 reviews)
- Complexity (25 reviews)

### Zoom Contact Center

Pros:
- Ease of Use (31 reviews)
- Features (15 reviews)

Cons:
- Call Issues (10 reviews)
- Lack of Clarity (7 reviews)

---
## Ratings Comparison
| Rating | Nextiva | Zoom Contact Center | 
|---|---|---|
  | **Meets Requirements** | 9.0 (2848 reviews) | 8.5 (61 reviews) | 
  | **Ease of Use** | 8.7 (2896 reviews) | 8.7 (62 reviews) | 
  | **Ease of Setup** | 8.4 (2181 reviews) | 8.0 (53 reviews) | 
  | **Ease of Admin** | 8.6 (1985 reviews) | 8.4 (41 reviews) | 
  | **Quality of Support** | 9.0 (2832 reviews) | 8.3 (61 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (1966 reviews) | 8.8 (41 reviews) | 
  | **Product Direction (% positive)** | 8.3 (2721 reviews) | 9.0 (60 reviews) | 

---
## Pricing

### Nextiva

#### Entry-Level Pricing

Plan: Core

Price: Starting at $15.00 1 User Per Month

Description: For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.

Key Features:
- Inbound & Outbound Voice
- Business SMS
- Video Meetings

[Browse all 6 editions](https://www.g2.com/products/nextiva/pricing)

#### Free Trial

Yes

### Zoom Contact Center

#### Entry-Level Pricing

Plan: Essentials

Price: Starting at $69.00 1 Agent Per Month

Description: For IT help desk, inbound contact center, and core omnichannel contact center

Key Features:
-  AI Companion
-  Flow Editor + IVR
- Real-Time Transcription

[Browse all 3 editions](https://www.g2.com/products/zoom-contact-center/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Contact Center** | N/A | N/A |

#### Administration

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Database Management ** | Not enough data | Not enough data | 
| **Data Workflows** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 

#### Knowledge Management

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Publishing Workflows** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

#### Compliance

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Policies and Controls** | Not enough data | Not enough data | 
| **Data Governance** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Auditing** | Not enough data | Not enough data | 

#### Customer Support

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Intelligent Search** | Not enough data | Not enough data | 
| **Suggestions** | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | 

#### Data Security

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Risk Data Attributes** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | 
| **Multi-Factor Authentication** | Not enough data | Not enough data | 

#### Administration

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Contact Center** | N/A | N/A |

#### Quality Assurance

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Engagement

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | 

#### Performance

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.5/10 | 207 |
| **Zoom Contact Center** | 7.8/10 | 52 |

#### Channels

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Voice** | 9.4 (194 reviews) | 8.9 (50 reviews) | 
| **Social** | 7.9 (176 reviews) | 6.4 (35 reviews) | 
| **Web Chat** | 7.7 (174 reviews) | 7.6 (40 reviews) | 
| **Mobile SMS** | 8.2 (178 reviews) | 7.5 (39 reviews) | 
| **Email** | 8.2 (168 reviews) | 6.5 (37 reviews) | 

#### Generative AI

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **AI Text-to-Speech** | 7.6 (84 reviews) | 7.7 (36 reviews) | 

#### Functions

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Session Routing** | 8.7 (173 reviews) | 8.3 (44 reviews) | 
| **Session Queuing** | 8.6 (173 reviews) | 8.8 (45 reviews) | 
| **Concurrent Calling** | 8.8 (174 reviews) | 8.9 (40 reviews) | 
| **Speech Analytics** | 8.1 (171 reviews) | 7.4 (37 reviews) | 
| **Auto Dialer** | 8.2 (169 reviews) | 7.0 (33 reviews) | 
| **IVR** | 8.5 (176 reviews) | 8.3 (40 reviews) | 
| **Inbound Screen Pop** | 8.5 (169 reviews) | 7.8 (40 reviews) | 
| **Persistent Data** | 8.4 (165 reviews) | 7.5 (42 reviews) | 

#### Agentic AI - Contact Center

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (11 reviews) | 7.4 (7 reviews) | 
| **Cross-system Integration** | 9.2 (11 reviews) | 7.2 (9 reviews) | 
| **Natural Language Interaction** | 9.2 (11 reviews) | 8.1 (7 reviews) | 
| **Proactive Assistance** | 9.2 (11 reviews) | 8.1 (8 reviews) | 

#### Administrative

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Session Summary Notes** | 8.3 (167 reviews) | 7.9 (39 reviews) | 
| **Administrator Access** | 9.1 (176 reviews) | 9.0 (40 reviews) | 
| **Reporting & Dashboards** | 8.9 (176 reviews) | 8.0 (47 reviews) | 
| **Session Recording** | 8.4 (166 reviews) | 8.5 (43 reviews) | 
| **Agent Scheduling and Assignment** | 8.3 (160 reviews) | 7.7 (37 reviews) | 

### Contact Center Workforce

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Contact Center** | 7.3/10 | 9 |

#### Workforce Management

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Agent Availability** | Not enough data | 8.9 (6 reviews) | 
| **Skills Management** | Not enough data | 8.1 (6 reviews) | 
| **Shift Scheduling** | Not enough data | 7.5 (6 reviews) | 
| **Agent Self-Service** | Not enough data | 7.8 (6 reviews) | 
| **Mobile Access** | Not enough data | 4.2 (6 reviews) | 

#### Administration

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Automation** | Not enough data | 7.2 (6 reviews) | 
| **Performance Analysis** | Not enough data | 7.1 (7 reviews) | 
| **Dashboards** | Not enough data | 8.1 (9 reviews) | 
| **Forecasting** | Not enough data | 6.7 (5 reviews) | 
| **Intraday Management** | Not enough data | 7.3 (5 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.6/10 | 771 |
| **Zoom Contact Center** | 8.9/10 | 15 |

#### Platform

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Omnichannel** | 8.1 (465 reviews) | 8.3 (11 reviews) | 
| **Mobile Access** | 8.6 (666 reviews) | 7.9 (11 reviews) | 
| **Queue Management** | 8.6 (584 reviews) | 8.9 (9 reviews) | 
| **Call Routing** | 8.9 (692 reviews) | 9.4 (9 reviews) | 
| **Call Back** | 8.8 (605 reviews) | 9.8 (9 reviews) | 
| **IVR** | 8.3 (501 reviews) | 9.6 (9 reviews) | 
| **Automatic Call Distribution** | 8.6 (603 reviews) | 9.8 (9 reviews) | 

#### Generative AI

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **AI Text-to-Speech** | 7.7 (294 reviews) | 8.3 (9 reviews) | 

#### Workforce Management

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Call Monitoring** | 8.7 (606 reviews) | 8.3 (9 reviews) | 
| **Performance Evaluation** | 8.7 (564 reviews) | 8.0 (9 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (8 reviews) | Not enough data | 

#### Administrative

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Call Recording** | 8.6 (593 reviews) | 8.8 (8 reviews) | 
| **Reporting & Dashboards** | 8.7 (623 reviews) | 9.2 (11 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 9.1/10 | 45 |
| **Zoom Contact Center** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Call Management** | 9.4 (33 reviews) | Not enough data | 
| **Communication Management** | 9.1 (30 reviews) | Not enough data | 
| **Scalability** | 9.3 (28 reviews) | Not enough data | 
| **Integrations** | 8.5 (24 reviews) | Not enough data | 
| **Mobile Accessibility** | 8.7 (32 reviews) | Not enough data | 
| **Accessibility** | 9.1 (29 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Security and Compliance** | 9.1 (26 reviews) | Not enough data | 
| **Analytics and Reporting** | 9.3 (29 reviews) | Not enough data | 
| **Support and Reliability** | 9.1 (30 reviews) | Not enough data | 
| **Automated attendant** | 9.1 (27 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.2/10 | 1805 |
| **Zoom Contact Center** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.7 (68 reviews) | Not enough data | 
| **Call Management** | 8.8 (97 reviews) | Not enough data | 
| **Network monitoring** | 8.3 (60 reviews) | Not enough data | 
| **Integrations** | 8.0 (69 reviews) | Not enough data | 
| **Virtual PBX** | 7.9 (54 reviews) | Not enough data | 
| **SIP trunking services** | 7.7 (53 reviews) | Not enough data | 

#### Basic Communication

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Phone Calls** | 9.2 (1703 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 7.9 (898 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 8.3 (1057 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 7.7 (829 reviews) | Not enough data | 
| **Conference Calls** | 8.6 (1160 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.1 (1341 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (41 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (40 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (40 reviews) | Not enough data | 

#### Access

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Software Pairing** | 8.0 (902 reviews) | Not enough data | 
| **Browser Extension** | 8.1 (897 reviews) | Not enough data | 
| **Individual Download** | 8.5 (1040 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Hold Music** | 8.3 (1174 reviews) ✓ Verified | Not enough data | 
| **Automated Attendants** | 8.6 (1243 reviews) ✓ Verified | Not enough data | 
| **VOiP Number** | 9.1 (1491 reviews) | Not enough data | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Contact Center** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.6/10 | 204 |
| **Zoom Contact Center** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (7 reviews) | Not enough data | 

#### Extensions

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Tenancy Flexibility** | 8.5 (149 reviews) ✓ Verified | Not enough data | 
| **Native VoIP** | 9.1 (159 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 8.8 (147 reviews) ✓ Verified | Not enough data | 

#### Features

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Voicemail to Email** | 9.2 (185 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | 8.5 (155 reviews) | Not enough data | 
| **File Sharing** | 8.3 (142 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 9.0 (156 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 8.4 (146 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | Feature Not Available | Not enough data | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Zoom Contact Center** | N/A | N/A |

#### Platform

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Workforce Management Platform Features

| Feature | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Labor Forecasting** | Not enough data | Not enough data | 
| **Shift Scheduling** | Not enough data | Not enough data | 
| **Time & Attendance Tracking** | Not enough data | Not enough data | 
| **Absence & Leave Management** | Not enough data | Not enough data | 
| **Skills Management** | Not enough data | Not enough data | 
| **Succession Planning** | Not enough data | Not enough data | 
| **Workforce Analytics** | Not enough data | Not enough data | 
| **Self-Service Capabilities** | Not enough data | Not enough data | 
| **Mobile Shift Scheduling** | Not enough data | Not enough data | 
| **Team Communication** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Contact Center Software](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)

**Unique to Nextiva (4):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Zoom Contact Center (4):** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce), [Workforce Management Software](https://www.g2.com/categories/workforce-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Nextiva | Zoom Contact Center | 
|---|---|---|
| **Small-Business** | 77.2% | 43.3% | 
| **Mid-Market** | 21.6% | 46.3% | 
| **Enterprise** | 1.2% | 10.4% | 

### By Industry

#### Nextiva

- **Hospital & Health Care:** 5.9%
- **Insurance:** 5.7%
- **Construction:** 5.2%
- **Financial Services:** 4.6%
- **Real Estate:** 3.9%
- **Information Technology and Services:** 3.8%
- **Health, Wellness and Fitness:** 3.8%
- **Medical Practice:** 3.7%
- **Law Practice:** 3.5%
- **Legal Services:** 3.2%
- **Other:** 56.6%

#### Zoom Contact Center

- **Farming:** 14.3%
- **Financial Services:** 7.9%
- **Information Technology and Services:** 7.9%
- **Hospital & Health Care:** 6.3%
- **Higher Education:** 6.3%
- **Legal Services:** 6.3%
- **Insurance:** 4.8%
- **Transportation/Trucking/Railroad:** 4.8%
- **Accounting:** 4.8%
- **Medical Practice:** 3.2%
- **Other:** 33.3%

---
## Alternatives

### Alternatives to Nextiva

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### Alternatives to Zoom Contact Center

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- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (617 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2509 reviews)
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- [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews) — 4.3/5 stars (748 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6989 reviews)
- [UJET](https://www.g2.com/products/ujet/reviews) — 4.7/5 stars (1130 reviews)

---
## Top Discussions

### Nextiva

- Title: [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) — 3 comments
  > **Top comment:** "Voip feature just means you can make calls over the internet, rather than a connected phone line or cell network. 
"
- Title: [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) — 3 comments
  > **Top comment:** "provide phone service"
- Title: [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) — 2 comments
  > **Top comment:** "From my perspective - Nextiva made everything seamless like it's part of my normal work system/equipment.  I don't feel like I have to do any extra logging..."
- Title: [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) — 2 comments
  > **Top comment:** "They are in the business of sneak auto-renewals, being difficult to reach, and deferring everything to their legal department. "
- Title: [For those who switched to Nextiva from another service, whom did you come from, and do you feel there is parity between Nextiva and your previous provider?](https://www.g2.com/discussions/for-those-who-switched-to-nextiva-from-another-service-whom-did-you-come-from-and-do-you-feel-there-is-parity-between-nextiva-and-your-previous-provider) — 2 comments, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."

### Zoom Contact Center

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nextiva-vs-zoom-contact-center)