# Nextiva vs Yeastar P-Series PBX System Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Nextiva excels in overall reliability and customer support, with users highlighting its ability to maintain consistent service without downtime. One user noted, "Nextiva's reliability; it rarely goes down," which is crucial for businesses relying on uninterrupted communication.
- **Users say** that Yeastar P-Series PBX System offers impressive flexibility, particularly for remote work. Reviewers appreciate the ability to switch calls between phones, mobiles, and computers, making it a strong choice for teams that need to stay connected from various locations.
- **According to verified reviews** , Nextiva's implementation process is praised for being straightforward, with many users finding the initial setup easy. One user mentioned, "The initial setup was fairly easy," which can significantly reduce the time to get teams operational.
- **Reviewers mention** that Yeastar P-Series provides a user-friendly web-based interface that doesn't require technical skills, making it accessible for users of all levels. This ease of management is a significant advantage for smaller businesses without dedicated IT support.
- **G2 reviewers highlight** that Nextiva's comprehensive features, such as reliable VOIP calling and efficient communication tools, contribute to its high satisfaction ratings. Users appreciate the platform's ability to scale across multiple locations, enhancing collaboration for growing businesses.
- **Users report** that while Yeastar P-Series has a strong feature set, including call center capabilities and video call support, it may not match the overall user satisfaction and market presence of Nextiva, which boasts a larger volume of recent reviews and higher G2 scores across multiple categories.



| | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 3,582 | 81 | 
| **Largest Market Segment** | Small-Business (77.2% of reviews) | Small-Business (75.9% of reviews) | 
| **Entry Level Price** | Starting at $15.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Nextiva

Pros:
- Customer Support (135 reviews)
- Ease of Use (128 reviews)

Cons:
- Difficult Configuration (27 reviews)
- Complexity (25 reviews)

### Yeastar P-Series PBX System

Pros:
- Ease of Use (26 reviews)
- Features (25 reviews)

Cons:
- Missing Functionality (10 reviews)
- Missing Features (8 reviews)

---
## Ratings Comparison
| Rating | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
  | **Meets Requirements** | 9.0 (2853 reviews) | 9.3 (74 reviews) | 
  | **Ease of Use** | 8.7 (2903 reviews) | 9.7 (76 reviews) | 
  | **Ease of Setup** | 8.4 (2189 reviews) | 9.6 (69 reviews) | 
  | **Ease of Admin** | 8.6 (1988 reviews) | 9.5 (69 reviews) | 
  | **Quality of Support** | 9.0 (2837 reviews) | 9.3 (74 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (1969 reviews) | 9.6 (68 reviews) | 
  | **Product Direction (% positive)** | 8.3 (2726 reviews) | 9.8 (75 reviews) | 

---
## Pricing

### Nextiva

#### Entry-Level Pricing

Plan: Core

Price: Starting at $15.00 1 User Per Month

Description: For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.

Key Features:
- Inbound & Outbound Voice
- Business SMS
- Video Meetings

[Browse all 6 editions](https://www.g2.com/products/nextiva/pricing)

#### Free Trial

Yes

### Yeastar P-Series PBX System

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.5/10 | 208 |
| **Yeastar P-Series PBX System** | 9.0/10 | 29 |

#### Channels

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Voice** | 9.4 (195 reviews) | 9.5 (28 reviews) | 
| **Social** | 7.9 (176 reviews) | 8.5 (27 reviews) | 
| **Web Chat** | 7.7 (174 reviews) | Feature Not Available | 
| **Mobile SMS** | 8.2 (178 reviews) | 7.7 (25 reviews) | 
| **Email** | 8.2 (168 reviews) | Feature Not Available | 

#### Generative AI

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **AI Text-to-Speech** | 7.6 (84 reviews) | Feature Not Available | 

#### Functions

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Session Routing** | 8.7 (173 reviews) | 9.0 (28 reviews) | 
| **Session Queuing** | 8.6 (173 reviews) | 9.2 (27 reviews) | 
| **Concurrent Calling** | 8.8 (174 reviews) | 9.1 (27 reviews) | 
| **Speech Analytics** | 8.1 (171 reviews) | Feature Not Available | 
| **Auto Dialer** | 8.2 (169 reviews) | Feature Not Available | 
| **IVR** | 8.5 (176 reviews) | 9.1 (28 reviews) | 
| **Inbound Screen Pop** | 8.5 (169 reviews) | 9.2 (26 reviews) | 
| **Persistent Data** | 8.4 (165 reviews) | 9.0 (27 reviews) | 

#### Agentic AI - Contact Center

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (11 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.2 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 9.2 (11 reviews) | Not enough data | 

#### Administrative

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Session Summary Notes** | 8.3 (167 reviews) | Feature Not Available | 
| **Administrator Access** | 9.1 (176 reviews) | 9.3 (28 reviews) | 
| **Reporting & Dashboards** | 8.9 (176 reviews) | 9.0 (27 reviews) | 
| **Session Recording** | 8.4 (166 reviews) | 9.2 (28 reviews) | 
| **Agent Scheduling and Assignment** | 8.3 (160 reviews) | Feature Not Available | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Yeastar P-Series PBX System** | N/A | N/A |

#### Collaboration Tools

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | 
| **Presentations** | Not enough data | Not enough data | 
| **Whiteboarding** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Hand Raising** | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **Participant Permissions** | Not enough data | Not enough data | 
| **One-Click Join** | Not enough data | Not enough data | 

#### Software Type

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Mobile** | Not enough data | Not enough data | 
| **Browser Application** | Not enough data | Not enough data | 
| **Desktop Application** | Not enough data | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.6/10 | 771 |
| **Yeastar P-Series PBX System** | 9.1/10 | 36 |

#### Platform

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Omnichannel** | 8.1 (465 reviews) | 8.2 (35 reviews) | 
| **Mobile Access** | 8.6 (666 reviews) | 9.3 (35 reviews) | 
| **Queue Management** | 8.6 (584 reviews) | 9.1 (35 reviews) | 
| **Call Routing** | 8.9 (692 reviews) | 9.3 (35 reviews) | 
| **Call Back** | 8.8 (605 reviews) | 9.2 (33 reviews) | 
| **IVR** | 8.3 (501 reviews) | 9.2 (36 reviews) | 
| **Automatic Call Distribution** | 8.6 (603 reviews) | 9.2 (35 reviews) | 

#### Generative AI

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **AI Text-to-Speech** | 7.7 (294 reviews) | Feature Not Available | 

#### Workforce Management

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Call Monitoring** | 8.7 (606 reviews) | 9.0 (35 reviews) | 
| **Performance Evaluation** | 8.7 (564 reviews) | 9.4 (33 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.8 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (8 reviews) | Not enough data | 

#### Administrative

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Call Recording** | 8.6 (593 reviews) | 9.1 (35 reviews) | 
| **Reporting & Dashboards** | 8.7 (623 reviews) | 9.4 (34 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 9.1/10 | 46 |
| **Yeastar P-Series PBX System** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Call Management** | 9.5 (34 reviews) | Not enough data | 
| **Communication Management** | 9.1 (30 reviews) | Not enough data | 
| **Scalability** | 9.3 (28 reviews) | Not enough data | 
| **Integrations** | 8.5 (24 reviews) | Not enough data | 
| **Mobile Accessibility** | 8.7 (32 reviews) | Not enough data | 
| **Accessibility** | 9.1 (29 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Security and Compliance** | 9.1 (26 reviews) | Not enough data | 
| **Analytics and Reporting** | 9.3 (29 reviews) | Not enough data | 
| **Support and Reliability** | 9.1 (30 reviews) | Not enough data | 
| **Automated attendant** | 9.1 (27 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.3/10 | 1810 |
| **Yeastar P-Series PBX System** | 9.0/10 | 62 |

#### Platform Basics - VoIP Providers

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.7 (70 reviews) | Not enough data | 
| **Call Management** | 8.8 (101 reviews) | Not enough data | 
| **Network monitoring** | 8.3 (60 reviews) | Not enough data | 
| **Integrations** | 8.0 (69 reviews) | Not enough data | 
| **Virtual PBX** | 7.9 (54 reviews) | Not enough data | 
| **SIP trunking services** | 7.7 (53 reviews) | Not enough data | 

#### Basic Communication

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Phone Calls** | 9.2 (1708 reviews) ✓ Verified | 9.6 (61 reviews) | 
| **Video Calls** | 7.9 (897 reviews) ✓ Verified | 8.5 (57 reviews) | 
| **Instant Messaging** | 8.3 (1056 reviews) ✓ Verified | 8.8 (57 reviews) | 
| **Screen Sharing** | 7.7 (828 reviews) | 8.4 (53 reviews) | 
| **Conference Calls** | 8.6 (1159 reviews) ✓ Verified | 9.2 (59 reviews) | 
| **Desk-to-Desk Calls** | 9.1 (1342 reviews) ✓ Verified | 9.4 (60 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (42 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (40 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (40 reviews) | Not enough data | 

#### Access

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Software Pairing** | 8.0 (901 reviews) | 8.8 (58 reviews) | 
| **Browser Extension** | 8.1 (896 reviews) | 9.1 (60 reviews) | 
| **Individual Download** | 8.5 (1039 reviews) ✓ Verified | 8.9 (58 reviews) | 

#### Advanced Features

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Hold Music** | 8.3 (1173 reviews) ✓ Verified | 8.8 (60 reviews) | 
| **Automated Attendants** | 8.6 (1245 reviews) ✓ Verified | 9.1 (59 reviews) | 
| **VOiP Number** | 9.1 (1491 reviews) | 9.1 (60 reviews) | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | N/A | N/A |
| **Yeastar P-Series PBX System** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Nextiva** | 8.6/10 | 204 |
| **Yeastar P-Series PBX System** | 8.7/10 | 30 |

#### Agentic AI - UCaaS Platforms

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (7 reviews) | Not enough data | 

#### Extensions

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Tenancy Flexibility** | 8.5 (149 reviews) ✓ Verified | 8.6 (28 reviews) | 
| **Native VoIP** | 9.1 (159 reviews) ✓ Verified | 9.3 (29 reviews) | 
| **CCaaS Option** | 8.8 (147 reviews) ✓ Verified | 9.0 (28 reviews) | 

#### Features

| Feature | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Voicemail to Email** | 9.2 (185 reviews) ✓ Verified | 9.1 (30 reviews) | 
| **Voicemail to SMS** | 8.5 (155 reviews) | Feature Not Available | 
| **File Sharing** | 8.3 (142 reviews) ✓ Verified | 8.4 (28 reviews) | 
| **Voice Conferencing** | 9.0 (156 reviews) ✓ Verified | 8.8 (30 reviews) | 
| **Video Conferencing** | 8.4 (146 reviews) ✓ Verified | 8.0 (28 reviews) | 

---
## Categories
**Shared Categories (5):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Contact Center Software](https://www.g2.com/categories/contact-center), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Nextiva (1):** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants)

**Unique to Yeastar P-Series PBX System (1):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | Nextiva | Yeastar P-Series PBX System | 
|---|---|---|
| **Small-Business** | 77.2% | 75.9% | 
| **Mid-Market** | 21.6% | 20.3% | 
| **Enterprise** | 1.2% | 3.8% | 

### By Industry

#### Nextiva

- **Hospital & Health Care:** 6.0%
- **Insurance:** 5.6%
- **Construction:** 5.2%
- **Financial Services:** 4.6%
- **Real Estate:** 3.9%
- **Information Technology and Services:** 3.8%
- **Health, Wellness and Fitness:** 3.8%
- **Medical Practice:** 3.7%
- **Law Practice:** 3.5%
- **Legal Services:** 3.2%
- **Other:** 56.7%

#### Yeastar P-Series PBX System

- **Telecommunications:** 24.1%
- **Information Technology and Services:** 19.0%
- **Computer & Network Security:** 11.4%
- **Computer Networking:** 8.9%
- **Consulting:** 3.8%
- **Business Supplies and Equipment:** 2.5%
- **Civil Engineering:** 2.5%
- **Consumer Services:** 2.5%
- **Food & Beverages:** 2.5%
- **Hospital & Health Care:** 2.5%
- **Other:** 20.3%

---
## Alternatives

### Alternatives to Nextiva

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1613 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1403 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (931 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1555 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2522 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4195 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)

### Alternatives to Yeastar P-Series PBX System

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1555 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1403 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (931 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1613 reviews)
- [Ringover](https://www.g2.com/products/ringover/reviews) — 4.6/5 stars (494 reviews)
- [CallHippo](https://www.g2.com/products/callhippo/reviews) — 4.4/5 stars (408 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (358 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56483 reviews)

---
## Top Discussions

### Nextiva

- Title: [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) — 3 comments
  > **Top comment:** "Voip feature just means you can make calls over the internet, rather than a connected phone line or cell network. 
"
- Title: [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) — 3 comments
  > **Top comment:** "provide phone service"
- Title: [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) — 2 comments
  > **Top comment:** "From my perspective - Nextiva made everything seamless like it's part of my normal work system/equipment.  I don't feel like I have to do any extra logging..."
- Title: [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) — 2 comments
  > **Top comment:** "They are in the business of sneak auto-renewals, being difficult to reach, and deferring everything to their legal department. "
- Title: [For those who switched to Nextiva from another service, whom did you come from, and do you feel there is parity between Nextiva and your previous provider?](https://www.g2.com/discussions/for-those-who-switched-to-nextiva-from-another-service-whom-did-you-come-from-and-do-you-feel-there-is-parity-between-nextiva-and-your-previous-provider) — 2 comments, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."

### Yeastar P-Series PBX System

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nextiva-vs-yeastar-p-series-pbx-system)