Compare Nextiva and Telnyx CPaaS 
Featured Products
At a Glance
Market Segments
Small-Business (78.2% of reviews)
Small-Business (80.8% of reviews)
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Pay As You Go
Nextiva
Star Rating
(3,450)4.5 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Browse all 6 pricing plansTelnyx CPaaS
Star Rating
(524)4.7 out of 5
Market Segments
Small-Business (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go
Free Trial is available
Learn more about Telnyx CPaaSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nextiva excels in overall user satisfaction, reflected in its higher G2 Score of 87.5 compared to Telnyx CPaaS's score of 67.04. Users appreciate Nextiva's reliable performance, noting that "the product functions as expected" and that they "haven't encountered many problems with it."
- Users say that Telnyx CPaaS stands out for its affordability and ease of use. Many recent users highlight the "very cheap cost and nice service," along with the straightforward onboarding process, which is praised for its clear documentation and helpful examples.
- Reviewers mention that Nextiva's customer support is a significant strength, with feedback indicating that "customer support is excellent" and that the platform is "very easy to use." This level of support can be crucial for small businesses looking to implement new communication tools.
- According to verified reviews, Telnyx CPaaS offers impressive call management features, with users noting a high satisfaction with its SIP connection and call quality. One user specifically mentioned the "great SIP connection and great customer service," which enhances their overall experience.
- Users highlight that Nextiva provides valuable features for small businesses, such as call recording, which allows for reviewing employee interactions to improve communication. This functionality is seen as instrumental for quality assurance, making it a preferred choice for many users.
- G2 reviewers report that while Telnyx CPaaS has a strong focus on ease of setup and administration, with scores of 9.0 and 9.2 respectively, Nextiva still holds its ground with solid usability. However, some users feel that Nextiva could improve in certain areas, such as integration capabilities, where Telnyx CPaaS has a slight edge.
Pricing
Entry-Level Pricing
Nextiva
Core
Starting at $15.00
1 User Per Month
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
Free Trial
Nextiva
No trial information availableTelnyx CPaaS
Free Trial is available
Ratings
Meets Requirements
9.0
2,772
9.4
441
Ease of Use
8.7
2,808
9.1
453
Ease of Setup
8.4
2,099
9.0
390
Ease of Admin
8.6
1,987
9.2
334
Quality of Support
9.0
2,758
9.2
438
Has the product been a good partner in doing business?
8.8
1,968
9.3
324
Product Direction (% positive)
8.3
2,658
9.2
434
Features by Category
Channels
9.4
196
Not enough data
8.0
179
Not enough data
7.7
176
Not enough data
8.2
181
Not enough data
8.2
171
Not enough data
Generative AI
7.6
84
Not enough data
Functions
8.7
176
Not enough data
8.7
176
Not enough data
8.9
177
Not enough data
8.1
174
Not enough data
8.2
172
Not enough data
8.5
179
Not enough data
8.5
172
Not enough data
8.4
168
Not enough data
Agentic AI - Contact Center
8.8
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
Administrative
8.3
170
Not enough data
9.1
178
Not enough data
9.0
178
Not enough data
8.4
168
Not enough data
8.3
163
Not enough data
Functionality
Not enough data
8.8
253
|
Verified
Not enough data
8.9
230
|
Verified
Not enough data
9.1
237
|
Verified
Support
Not enough data
8.8
252
|
Verified
Not enough data
8.4
216
|
Verified
Not enough data
8.9
237
|
Verified
Platform
8.1
469
Not enough data
8.6
669
Not enough data
8.6
587
Not enough data
8.9
695
Not enough data
8.8
609
Not enough data
8.3
505
Not enough data
8.6
606
Not enough data
Generative AI
7.7
295
Not enough data
Workforce Management
8.8
610
Not enough data
8.7
568
Not enough data
Call Center Infrastructure (CCI)
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
Administrative
8.7
597
Not enough data
8.7
627
Not enough data
Basic Communication - Cloud PBX
9.3
28
Not enough data
9.1
29
Not enough data
9.3
27
Not enough data
8.5
24
Not enough data
8.5
26
Not enough data
9.0
26
Not enough data
Advanced Features - Cloud PBX
9.1
26
Not enough data
9.2
28
Not enough data
9.0
28
Not enough data
9.2
26
Not enough data
Platform Basics - VoIP Providers
8.6
60
8.7
32
8.6
64
9.1
34
8.2
59
8.3
31
8.1
60
8.4
31
8.0
55
8.3
29
7.8
55
8.9
36
Basic Communication
9.2
1645
|
Verified
9.6
150
7.9
902
|
Verified
8.1
117
8.3
1048
|
Verified
8.8
129
7.7
835
7.6
111
8.6
1160
|
Verified
8.6
118
9.1
1340
|
Verified
8.5
111
Agentic AI - VoIP Providers
7.7
41
8.1
14
7.8
41
7.3
14
7.7
41
8.0
14
7.7
42
8.5
14
Access
8.0
909
8.1
120
8.2
903
7.5
107
8.5
1039
|
Verified
7.3
104
Advanced Features
8.3
1175
|
Verified
8.5
107
8.6
1241
|
Verified
8.4
110
9.1
1480
9.5
136
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
8.1
7
Not enough data
8.1
7
Not enough data
8.3
8
Not enough data
8.6
7
Not enough data
Extensions
8.5
151
|
Verified
Not enough data
9.1
159
|
Verified
Not enough data
8.8
149
|
Verified
Not enough data
Features
9.2
181
|
Verified
Not enough data
8.5
153
Not enough data
8.3
144
|
Verified
Not enough data
9.0
157
|
Verified
Not enough data
8.5
148
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Nextiva and Telnyx CPaaS are categorized as VoIP Providers
Unique Categories
Nextiva is categorized as UCaaS Platforms, AI Voice Assistants, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Telnyx CPaaS is categorized as Communication Platform as a Service (CPaaS)
Reviews
Reviewers' Company Size
Nextiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Telnyx CPaaS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.0%
Insurance
5.7%
Construction
5.3%
Financial Services
4.6%
Real Estate
4.0%
Other
74.4%
Telecommunications
19.8%
Information Technology and Services
15.8%
Computer Software
11.3%
Marketing and Advertising
7.3%
Computer & Network Security
3.8%
Other
42.1%
Discussions
What does nextiva do?
3 Comments
SC
Phone Systems for businessRead more
What is VoIP feature?
3 Comments
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
Do you think you will be able to implement a "Face Time" feature through your app?
2 Comments
JB
Hi Vicky,
Thanks for reaching out. Great Question!
Currently, Nextiva does not integrate with Facetime. We do offer a variety of video calling...Read more
Does Telnyx provide any hardware?
1 Comment
TC
Telnyx are offering a 'software as a service / API as a service' - you setup the account via web admin panel; then add features etc as per your needs. You...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
