# Nextiva, Phone.com vs iPlum Comparison | | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 3.4 out of 5 | 4.3 out of 5 | | **Total Reviews** | 3,546 | 34 | 198 | | **Largest Market Segment** | Small-Business (77.3% of reviews) | Small-Business (76.7% of reviews) | Small-Business (98.4% of reviews) | | **Entry Level Price** | Starting at $15.00 1 User Per Month | $21.99 1 User Per Month | $8.99 | --- ## Top Pros & Cons ### Nextiva Pros: - Customer Support (135 reviews) - Ease of Use (128 reviews) Cons: - Difficult Configuration (27 reviews) - Complexity (25 reviews) ### Phone.com Pros: - Business Tools (2 reviews) - Customer Service (2 reviews) Cons: - Call Connectivity Issues (1 reviews) - Call Drops (1 reviews) ### iPlum Pros: - Ease of Use (104 reviews) - HIPAA Compliance (52 reviews) Cons: - Texting Issues (28 reviews) - Call Issues (25 reviews) --- ## Ratings Comparison | Rating | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Meets Requirements** | 9.0 (2818 reviews) | 7.8 (23 reviews) | 9.2 (181 reviews) | | **Ease of Use** | 8.7 (2864 reviews) | 7.6 (23 reviews) | 8.6 (183 reviews) | | **Ease of Setup** | 8.4 (2151 reviews) | 8.2 (11 reviews) | 7.9 (174 reviews) | | **Ease of Admin** | 8.6 (1986 reviews) | 7.8 (9 reviews) | 8.6 (46 reviews) | | **Quality of Support** | 9.0 (2802 reviews) | 7.7 (21 reviews) | 8.4 (147 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (1967 reviews) | 7.2 (9 reviews) | 8.2 (47 reviews) | | **Product Direction (% positive)** | 8.3 (2698 reviews) | 6.1 (21 reviews) | 8.6 (182 reviews) | --- ## Pricing ### Nextiva #### Entry-Level Pricing Plan: Core Price: Starting at $15.00 1 User Per Month Description: For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness. Key Features: - Inbound & Outbound Voice - Business SMS - Video Meetings [Browse all 6 editions](https://www.g2.com/products/nextiva/pricing) #### Free Trial Yes ### Phone.com #### Entry-Level Pricing Plan: Plus Users Price: $21.99 1 User Per Month Description: Plus users get all of the features of the Basic plan with unlimited minutes and additional features that take the friction out of business communications. Key Features: - Unlimited minutes - 1 Phone number per user - HIPAA compliant video conferencing with 25 participants and video recording. [Browse all 3 editions](https://www.g2.com/products/phone-com/pricing) #### Free Trial No ### iPlum #### Entry-Level Pricing Plan: Standard Price: $8.99 Description: For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions. Key Features: - Get US or Canada Local Number - Calling & Multimedia Texting - Voicemail [Browse all 2 editions](https://www.g2.com/products/iplum/pricing) #### Free Trial No --- ## Features Comparison By Category ### HIPAA Compliant Messaging | Product | Score | Reviews | |---|---|---| | **Nextiva** | N/A | N/A | | **Phone.com** | N/A | N/A | | **iPlum** | 9.0/10 | 126 | #### Platform | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **User Authorization - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.3 (119 reviews) | | **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.2 (123 reviews) | | **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Not enough data | 8.5 (111 reviews) | | **Clinical Communication - HIPAA Compliance** | Not enough data | Not enough data | 9.1 (113 reviews) | | **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.3 (121 reviews) | | **Operating Systems - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.0 (115 reviews) | | **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.0 (111 reviews) | | **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | Not enough data | 8.9 (114 reviews) | ### Contact Center | Product | Score | Reviews | |---|---|---| | **Nextiva** | 8.5/10 | 207 | | **Phone.com** | N/A | N/A | | **iPlum** | N/A | N/A | #### Channels | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Voice** | 9.4 (194 reviews) | Not enough data | Not enough data | | **Social** | 7.9 (176 reviews) | Not enough data | Not enough data | | **Web Chat** | 7.7 (174 reviews) | Not enough data | Not enough data | | **Mobile SMS** | 8.2 (178 reviews) | Not enough data | Not enough data | | **Email** | 8.2 (168 reviews) | Not enough data | Not enough data | #### Generative AI | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **AI Text-to-Speech** | 7.6 (84 reviews) | Not enough data | Not enough data | #### Functions | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Session Routing** | 8.7 (173 reviews) | Not enough data | Not enough data | | **Session Queuing** | 8.6 (173 reviews) | Not enough data | Not enough data | | **Concurrent Calling** | 8.8 (174 reviews) | Not enough data | Not enough data | | **Speech Analytics** | 8.1 (171 reviews) | Not enough data | Not enough data | | **Auto Dialer** | 8.2 (169 reviews) | Not enough data | Not enough data | | **IVR** | 8.5 (176 reviews) | Not enough data | Not enough data | | **Inbound Screen Pop** | 8.5 (169 reviews) | Not enough data | Not enough data | | **Persistent Data** | 8.4 (165 reviews) | Not enough data | Not enough data | #### Agentic AI - Contact Center | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Autonomous Task Execution** | 8.8 (11 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | 9.2 (11 reviews) | Not enough data | Not enough data | | **Natural Language Interaction** | 9.2 (11 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | 9.2 (11 reviews) | Not enough data | Not enough data | #### Administrative | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Session Summary Notes** | 8.3 (167 reviews) | Not enough data | Not enough data | | **Administrator Access** | 9.1 (176 reviews) | Not enough data | Not enough data | | **Reporting & Dashboards** | 8.9 (176 reviews) | Not enough data | Not enough data | | **Session Recording** | 8.4 (166 reviews) | Not enough data | Not enough data | | **Agent Scheduling and Assignment** | 8.3 (160 reviews) | Not enough data | Not enough data | ### Video Conferencing | Product | Score | Reviews | |---|---|---| | **Nextiva** | N/A | N/A | | **Phone.com** | N/A | N/A | | **iPlum** | N/A | N/A | #### Collaboration Tools | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Screen Sharing** | Not enough data | Not enough data | Not enough data | | **Presentations** | Not enough data | Not enough data | Not enough data | | **Whiteboarding** | Not enough data | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | Not enough data | | **Hand Raising** | Not enough data | Not enough data | Not enough data | #### Meeting Coordination | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Scheduling** | Not enough data | Not enough data | Not enough data | | **Recording** | Not enough data | Not enough data | Not enough data | | **Participant Permissions** | Not enough data | Not enough data | Not enough data | | **One-Click Join** | Not enough data | Not enough data | Not enough data | #### Software Type | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Mobile** | Not enough data | Not enough data | Not enough data | | **Browser Application** | Not enough data | Not enough data | Not enough data | | **Desktop Application** | Not enough data | Feature Not Available | Not enough data | #### Agentic AI - Video Conferencing | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Telemedicine | Product | Score | Reviews | |---|---|---| | **Nextiva** | N/A | N/A | | **Phone.com** | N/A | N/A | | **iPlum** | 8.5/10 | 24 | #### Technology | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Telecommunications** | Not enough data | Not enough data | 9.4 (24 reviews) | | **Low Bandwidth Support** | Not enough data | Not enough data | 8.9 (23 reviews) | | **EHR Integration** | Not enough data | Not enough data | 7.7 (21 reviews) | #### Administration | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Practice Branding** | Not enough data | Not enough data | 7.9 (21 reviews) | | **Practice Specific** | Not enough data | Not enough data | 8.0 (22 reviews) | | **Charting And Documentation** | Not enough data | Not enough data | 7.6 (21 reviews) | #### Compliance | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **HIPAA Compliance** | Not enough data | Not enough data | 9.3 (23 reviews) | | **State Regulation Compliance** | Not enough data | Not enough data | 9.4 (22 reviews) | ### Call Center Infrastructure (CCI) | Product | Score | Reviews | |---|---|---| | **Nextiva** | 8.6/10 | 772 | | **Phone.com** | N/A | N/A | | **iPlum** | N/A | N/A | #### Platform | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Omnichannel** | 8.1 (466 reviews) | Not enough data | Not enough data | | **Mobile Access** | 8.6 (667 reviews) | Not enough data | Not enough data | | **Queue Management** | 8.6 (585 reviews) | Not enough data | Not enough data | | **Call Routing** | 8.9 (693 reviews) | Not enough data | Not enough data | | **Call Back** | 8.8 (606 reviews) | Not enough data | Not enough data | | **IVR** | 8.3 (502 reviews) | Not enough data | Not enough data | | **Automatic Call Distribution** | 8.6 (604 reviews) | Not enough data | Not enough data | #### Generative AI | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **AI Text-to-Speech** | 7.7 (295 reviews) | Not enough data | Not enough data | #### Workforce Management | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Call Monitoring** | 8.7 (607 reviews) | Not enough data | Not enough data | | **Performance Evaluation** | 8.7 (565 reviews) | Not enough data | Not enough data | #### Call Center Infrastructure (CCI) | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Autonomous Task Execution** | 8.8 (8 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | 8.8 (8 reviews) | Not enough data | Not enough data | | **Natural Language Interaction** | 8.8 (8 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | 8.8 (8 reviews) | Not enough data | Not enough data | #### Administrative | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Call Recording** | 8.7 (594 reviews) | Not enough data | Not enough data | | **Reporting & Dashboards** | 8.7 (624 reviews) | Not enough data | Not enough data | ### Cloud PBX Platforms | Product | Score | Reviews | |---|---|---| | **Nextiva** | 9.1/10 | 42 | | **Phone.com** | N/A | N/A | | **iPlum** | N/A | N/A | #### Basic Communication - Cloud PBX | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Call Management** | 9.4 (31 reviews) | Not enough data | Not enough data | | **Communication Management** | 9.1 (30 reviews) | Not enough data | Not enough data | | **Scalability** | 9.3 (28 reviews) | Not enough data | Not enough data | | **Integrations** | 8.5 (24 reviews) | Not enough data | Not enough data | | **Mobile Accessibility** | 8.8 (30 reviews) | Not enough data | Not enough data | | **Accessibility** | 9.0 (28 reviews) | Not enough data | Not enough data | #### Advanced Features - Cloud PBX | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Security and Compliance** | 9.1 (26 reviews) | Not enough data | Not enough data | | **Analytics and Reporting** | 9.3 (29 reviews) | Not enough data | Not enough data | | **Support and Reliability** | 9.1 (30 reviews) | Not enough data | Not enough data | | **Automated attendant** | 9.1 (27 reviews) | Not enough data | Not enough data | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Nextiva** | 8.2/10 | 1771 | | **Phone.com** | 8.9/10 | 17 | | **iPlum** | 6.9/10 | 99 | #### Platform Basics - VoIP Providers | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **PBX systems, VoIP Softphone** | 8.7 (63 reviews) | Not enough data | 7.4 (65 reviews) | | **Call Management** | 8.7 (87 reviews) | Not enough data | 8.0 (68 reviews) | | **Network monitoring** | 8.2 (57 reviews) | Not enough data | 7.5 (63 reviews) | | **Integrations** | 8.1 (66 reviews) | Not enough data | 6.8 (64 reviews) | | **Virtual PBX** | 7.9 (53 reviews) | Not enough data | 6.5 (62 reviews) | | **SIP trunking services** | 7.7 (53 reviews) | Not enough data | 6.5 (62 reviews) | #### Basic Communication | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Phone Calls** | 9.2 (1681 reviews) ✓ Verified | 9.1 (15 reviews) ✓ Verified | 8.8 (92 reviews) | | **Video Calls** | 7.9 (899 reviews) ✓ Verified | 9.2 (8 reviews) ✓ Verified | Feature Not Available | | **Instant Messaging** | 8.3 (1055 reviews) ✓ Verified | 8.1 (9 reviews) | 8.9 (92 reviews) | | **Screen Sharing** | 7.7 (830 reviews) | 8.8 (7 reviews) | 5.9 (77 reviews) | | **Conference Calls** | 8.6 (1161 reviews) ✓ Verified | 8.8 (11 reviews) ✓ Verified | 6.3 (72 reviews) | | **Desk-to-Desk Calls** | 9.1 (1339 reviews) ✓ Verified | 8.8 (10 reviews) ✓ Verified | 6.6 (74 reviews) | #### Agentic AI - VoIP Providers | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Autonomous Task Execution** | 7.7 (40 reviews) | Not enough data | 6.3 (50 reviews) | | **Cross-system Integration** | 7.8 (40 reviews) | Not enough data | 6.5 (50 reviews) | | **Adaptive Learning** | 7.6 (39 reviews) | Not enough data | 6.4 (51 reviews) | | **Proactive Assistance** | 7.6 (40 reviews) | Not enough data | 6.4 (49 reviews) | #### Access | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Software Pairing** | 8.0 (903 reviews) | Feature Not Available | 6.2 (69 reviews) | | **Browser Extension** | 8.1 (898 reviews) | 9.0 (8 reviews) | Feature Not Available | | **Individual Download** | 8.5 (1039 reviews) ✓ Verified | Feature Not Available | 7.1 (77 reviews) | #### Advanced Features | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Hold Music** | 8.3 (1173 reviews) ✓ Verified | 8.6 (11 reviews) ✓ Verified | 5.7 (70 reviews) | | **Automated Attendants** | 8.6 (1244 reviews) ✓ Verified | 9.1 (11 reviews) | 6.4 (78 reviews) | | **VOiP Number** | 9.1 (1486 reviews) | 9.0 (13 reviews) ✓ Verified | 8.4 (85 reviews) | ### AI Voice Assistants | Product | Score | Reviews | |---|---|---| | **Nextiva** | N/A | N/A | | **Phone.com** | N/A | N/A | | **iPlum** | N/A | N/A | #### Voice Recognition - AI Voice Assistants | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Voice Recognition** | Not enough data | Not enough data | Not enough data | #### Speech Synthesis - AI Voice Assistants | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Speech Synthesis** | Not enough data | Not enough data | Not enough data | | **Customizable speech** | Not enough data | Not enough data | Not enough data | | **Multiple voice actions** | Not enough data | Not enough data | Not enough data | #### Security and privacy - AI Voice Assistants | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Encrypted communication** | Not enough data | Not enough data | Not enough data | #### Compatibility - AI Voice Assistants | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Cross platform compatibility** | Not enough data | Not enough data | Not enough data | ### Google Workspace Communication Tools | Product | Score | Reviews | |---|---|---| | **Nextiva** | N/A | N/A | | **Phone.com** | N/A | N/A | | **iPlum** | N/A | N/A | #### Agentic AI - Google Workspace Communication Tools | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | ### Outbound Call Tracking | Product | Score | Reviews | |---|---|---| | **Nextiva** | N/A | N/A | | **Phone.com** | N/A | N/A | | **iPlum** | 7.8/10 | 27 | #### Agentic AI - Outbound Call Tracking | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 7.8 (9 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 7.6 (9 reviews) | #### Calling | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Record Calls** | Not enough data | Not enough data | 7.5 (26 reviews) | | **Generate Location** | Not enough data | Not enough data | Feature Not Available | | **Call Types** | Not enough data | Not enough data | 8.6 (27 reviews) | | **Click-to-Call** | Not enough data | Not enough data | Feature Not Available | | **Auto Dialer** | Not enough data | Not enough data | 8.3 (11 reviews) | #### Contacts | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Personalization** | Not enough data | Not enough data | 8.2 (26 reviews) | | **Information Locater** | Not enough data | Not enough data | Feature Not Available | | **Record Prospect Data** | Not enough data | Not enough data | 7.5 (25 reviews) | #### Insights | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Notes** | Not enough data | Not enough data | Feature Not Available | | **Daily Summary** | Not enough data | Not enough data | Feature Not Available | | **Automated Voicemails** | Not enough data | Not enough data | Feature Not Available | | **Automated Emails** | Not enough data | Not enough data | Feature Not Available | | **Sorts Prospects** | Not enough data | Not enough data | Feature Not Available | | **Automated Note Taking** | Not enough data | Not enough data | 7.2 (10 reviews) | ### UCaaS Platforms | Product | Score | Reviews | |---|---|---| | **Nextiva** | 8.6/10 | 202 | | **Phone.com** | N/A | N/A | | **iPlum** | N/A | N/A | #### Agentic AI - UCaaS Platforms | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Autonomous Task Execution** | 8.1 (7 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | 8.1 (7 reviews) | Not enough data | Not enough data | | **Adaptive Learning** | 8.3 (8 reviews) | Not enough data | Not enough data | | **Natural Language Interaction** | 8.6 (7 reviews) | Not enough data | Not enough data | #### Extensions | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Tenancy Flexibility** | 8.5 (149 reviews) ✓ Verified | Feature Not Available | Not enough data | | **Native VoIP** | 9.1 (158 reviews) ✓ Verified | Not enough data | Not enough data | | **CCaaS Option** | 8.8 (147 reviews) ✓ Verified | Not enough data | Not enough data | #### Features | Feature | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Voicemail to Email** | 9.2 (184 reviews) ✓ Verified | Not enough data | Not enough data | | **Voicemail to SMS** | 8.5 (154 reviews) | Not enough data | Not enough data | | **File Sharing** | 8.3 (142 reviews) ✓ Verified | Not enough data | Not enough data | | **Voice Conferencing** | 9.0 (156 reviews) ✓ Verified | Not enough data | Not enough data | | **Video Conferencing** | 8.4 (146 reviews) ✓ Verified | Not enough data | Not enough data | | **Conference Transcripts** | Feature Not Available | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Unique to Nextiva (5):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center Software](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms) **Unique to Phone.com (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) **Unique to iPlum (4):** [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging) --- ## Reviewer Demographics ### By Company Size | Segment | Nextiva | Phone.com | iPlum | |---|---|---|---| | **Small-Business** | 77.3% | 76.7% | 98.4% | | **Mid-Market** | 21.5% | 16.7% | 1.1% | | **Enterprise** | 1.2% | 6.7% | 0.5% | ### By Industry #### Nextiva - **Hospital & Health Care:** 6.0% - **Insurance:** 5.7% - **Construction:** 5.3% - **Financial Services:** 4.6% - **Real Estate:** 4.0% - **Information Technology and Services:** 3.9% - **Health, Wellness and Fitness:** 3.8% - **Medical Practice:** 3.6% - **Law Practice:** 3.4% - **Legal Services:** 3.2% - **Other:** 56.6% #### Phone.com - **Computer Software:** 13.8% - **Marketing and Advertising:** 10.3% - **Transportation/Trucking/Railroad:** 6.9% - **Real Estate:** 6.9% - **Insurance:** 6.9% - **Airlines/Aviation:** 3.4% - **Business Supplies and Equipment:** 3.4% - **Commercial Real Estate:** 3.4% - **Construction:** 3.4% - **Consumer Services:** 3.4% - **Other:** 37.9% #### iPlum - **Mental Health Care:** 54.8% - **Health, Wellness and Fitness:** 11.7% - **Hospital & Health Care:** 10.6% - **Individual & Family Services:** 3.7% - **Consumer Services:** 2.1% - **Marketing and Advertising:** 2.1% - **Accounting:** 1.6% - **Medical Practice:** 1.6% - **Real Estate:** 1.6% - **Consulting:** 1.1% - **Other:** 9.0% --- ## Alternatives ### Alternatives to Nextiva - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1579 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1355 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (914 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1543 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4151 reviews) - [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews) ### Alternatives to Phone.com - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3365 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4151 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1355 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56351 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1579 reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (914 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2383 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1759 reviews) ### Alternatives to iPlum - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3365 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4151 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1355 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1579 reviews) - [Grasshopper](https://www.g2.com/products/grasshopper/reviews) — 3.9/5 stars (159 reviews) - [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (329 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2383 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews) --- ## Top Discussions ### Nextiva - Title: [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) — 3 comments > **Top comment:** "Voip feature just means you can make calls over the internet, rather than a connected phone line or cell network. " - Title: [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) — 3 comments > **Top comment:** "provide phone service" - Title: [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) — 2 comments > **Top comment:** "From my perspective - Nextiva made everything seamless like it's part of my normal work system/equipment. I don't feel like I have to do any extra logging..." - Title: [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) — 2 comments > **Top comment:** "They are in the business of sneak auto-renewals, being difficult to reach, and deferring everything to their legal department. " - Title: [For those who switched to Nextiva from another service, whom did you come from, and do you feel there is parity between Nextiva and your previous provider?](https://www.g2.com/discussions/for-those-who-switched-to-nextiva-from-another-service-whom-did-you-come-from-and-do-you-feel-there-is-parity-between-nextiva-and-your-previous-provider) — 2 comments, 1 upvote > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..." ### Phone.com - Title: [Is Phonecom legit?](https://www.g2.com/discussions/is-phonecom-legit) — 1 comment > **Top comment:** "Yes it is. I’ve been using it for 9 months " ### iPlum No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nextiva-vs-phone-com-vs-iplum)