Compare Nextiva and Webex Suite 
At a Glance
Market Segments
Small-Business (78.0% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
Starting at $15.00 1 User Per Month
$0.00
Nextiva
Star Rating
(3,468)4.5 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Browse all 6 pricing plansWebex Suite
Star Rating
(18,771)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Webex Suite excels in integrating various communication tools, allowing users to manage meetings, messaging, and calls all in one platform. This integration is praised for enhancing collaboration, with features like screen sharing and breakout rooms making it easier to stay aligned during discussions.
- Users say that Nextiva stands out for its user-friendly interface, making it a breeze to navigate compared to other VoIP applications. Reviewers appreciate the straightforward usability, which simplifies their daily tasks and enhances productivity.
- According to verified reviews, Webex Suite offers consistent video and audio quality, even in larger meetings. Users highlight that this reliability is crucial for maintaining professional communication, especially during important discussions.
- Reviewers mention that Nextiva's customer service is a significant advantage, with many users noting the responsiveness and helpfulness of the support team. This level of service is particularly valued by small businesses that may require more hands-on assistance.
- G2 reviewers highlight that while Webex Suite has a robust feature set for enterprise users, it may not cater as effectively to smaller businesses, which could find Nextiva's offerings more aligned with their needs and budget constraints.
- Users report that Nextiva's quick setup process is a major plus, with many stating that they were able to get started in just minutes. This ease of implementation is a key factor for businesses looking to minimize downtime and streamline their communication setup.
Pricing
Entry-Level Pricing
Nextiva
Core
Starting at $15.00
1 User Per Month
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Nextiva
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
9.0
2,781
8.9
14,727
Ease of Use
8.7
2,818
8.7
14,777
Ease of Setup
8.4
2,109
8.5
2,985
Ease of Admin
8.6
1,988
8.5
2,626
Quality of Support
9.0
2,767
8.5
11,790
Has the product been a good partner in doing business?
8.8
1,969
8.7
2,521
Product Direction (% positive)
8.3
2,665
7.8
14,183
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
985
Not enough data
9.0
965
Not enough data
8.9
943
Collaboration
Not enough data
8.8
901
Not enough data
9.0
979
Not enough data
9.0
972
Not enough data
8.8
877
Not enough data
9.2
1001
Functionality
Not enough data
8.8
881
Not enough data
9.0
979
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.9
21
Business Instant Messaging
Not enough data
8.6
943
Not enough data
8.8
1046
Not enough data
8.5
957
Business Instant Messaging
Not enough data
8.9
1019
Not enough data
8.9
962
Business Instant Messaging
Not enough data
8.7
905
Not enough data
8.8
963
Not enough data
8.7
869
Generative AI - Business Instant Messaging
Not enough data
8.2
53
AI - Business Instant Messaging
Not enough data
8.1
55
Not enough data
8.1
54
Not enough data
8.1
54
Not enough data
7.7
53
Agentic AI - Business Instant Messaging
Not enough data
7.8
36
Not enough data
7.6
36
Visual Tools
Not enough data
8.6
68
Not enough data
8.6
63
Not enough data
8.4
63
Not enough data
8.3
65
Office Customization
Not enough data
8.7
64
Not enough data
8.7
62
Not enough data
8.5
62
Guest Tools
Not enough data
8.6
60
Not enough data
8.6
62
Not enough data
8.6
58
Collaboration Tools
Not enough data
8.7
62
Not enough data
8.9
66
Not enough data
9.0
65
Not enough data
8.9
63
Agentic AI - Virtual Workspaces
Not enough data
7.7
30
Not enough data
7.4
29
Design Tools
Not enough data
8.8
358
Not enough data
8.8
357
Not enough data
8.6
312
Not enough data
8.7
319
Not enough data
8.8
335
Communication Tools
Not enough data
8.9
336
Not enough data
9.0
358
Integrations
Not enough data
8.7
288
Not enough data
9.0
356
Software Offering
Not enough data
8.8
354
Not enough data
9.2
390
Not enough data
9.0
376
Agentic AI - Collaborative Whiteboard
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
8.3
22
Presenter Tools
Not enough data
8.9
4895
Not enough data
8.5
4250
|
Verified
Not enough data
8.8
4607
|
Verified
Not enough data
8.9
5122
|
Verified
Conferencing Options
Not enough data
9.0
5262
|
Verified
Not enough data
9.0
5492
|
Verified
Not enough data
9.0
5407
|
Verified
Application Tools
Not enough data
8.8
4344
|
Verified
Not enough data
8.8
4909
|
Verified
Not enough data
8.7
4874
Agentic AI - Screen Sharing
Not enough data
7.5
51
Channels
9.4
197
Not enough data
8.0
179
Not enough data
7.7
177
Not enough data
8.2
181
Not enough data
8.2
171
Not enough data
Generative AI
7.6
84
Not enough data
Functions
8.7
176
Not enough data
8.7
176
Not enough data
8.9
177
Not enough data
8.1
174
Not enough data
8.2
172
Not enough data
8.5
179
Not enough data
8.5
172
Not enough data
8.4
168
Not enough data
Agentic AI - Contact Center
8.8
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
Administrative
8.3
170
Not enough data
9.1
178
Not enough data
9.0
178
Not enough data
8.4
168
Not enough data
8.3
163
Not enough data
Collaboration
Not enough data
9.1
33
Not enough data
8.8
35
Not enough data
8.7
33
Not enough data
8.9
35
Hardware
Not enough data
8.6
32
Not enough data
8.5
32
Security
Not enough data
9.0
33
Not enough data
8.8
33
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.3
14
Collaboration Tools
Not enough data
9.0
10181
|
Verified
Not enough data
9.1
2965
|
Verified
Not enough data
8.8
2647
|
Verified
Not enough data
9.0
3207
|
Verified
Not enough data
9.0
3037
Meeting Coordination
Not enough data
8.7
9164
Not enough data
8.7
8649
|
Verified
Not enough data
8.7
9016
|
Verified
Not enough data
8.8
3171
|
Verified
Software Type
Not enough data
8.6
7745
|
Verified
Not enough data
8.8
3105
|
Verified
Not enough data
9.0
3255
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
96
Not enough data
7.8
91
Not enough data
7.9
90
Platform
8.1
469
Not enough data
8.6
669
Not enough data
8.6
587
Not enough data
8.9
695
Not enough data
8.8
609
Not enough data
8.3
505
Not enough data
8.6
606
Not enough data
Generative AI
7.7
295
Not enough data
Workforce Management
8.8
610
Not enough data
8.7
568
Not enough data
Call Center Infrastructure (CCI)
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
Administrative
8.7
597
Not enough data
8.7
627
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.3
42
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.0
42
Not enough data
9.3
42
Accessibility - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
9.2
14
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.4
30
Not enough data
9.1
29
Not enough data
9.4
29
Not enough data
8.5
24
Not enough data
8.5
28
Not enough data
9.0
27
Not enough data
Advanced Features - Cloud PBX
9.1
26
Not enough data
9.2
28
Not enough data
9.1
30
Not enough data
9.1
27
Not enough data
Platform Basics - VoIP Providers
8.6
60
8.9
11
8.7
66
8.9
11
8.2
59
9.5
10
8.0
61
9.3
10
8.0
55
8.9
9
7.8
55
8.2
10
Basic Communication
9.2
1651
|
Verified
8.8
246
7.9
904
|
Verified
8.7
232
8.3
1050
|
Verified
8.6
212
7.7
835
9.0
259
8.6
1163
|
Verified
9.0
260
9.1
1341
|
Verified
8.6
147
Agentic AI - VoIP Providers
7.7
41
7.4
7
7.8
41
8.1
7
7.7
41
7.6
7
7.7
42
6.9
6
Access
8.0
909
8.3
163
8.2
903
8.4
187
8.5
1039
|
Verified
8.4
177
Advanced Features
8.3
1176
|
Verified
7.9
134
8.6
1242
|
Verified
8.2
135
9.1
1480
8.6
178
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
8.1
7
8.0
5
8.1
7
9.0
5
8.3
8
9.7
5
8.6
7
9.7
5
Extensions
8.5
151
|
Verified
9.0
146
9.1
159
|
Verified
8.9
162
8.8
149
|
Verified
9.0
105
Features
9.2
183
|
Verified
9.0
158
8.5
154
8.8
101
8.3
144
|
Verified
9.0
153
9.0
157
|
Verified
9.1
171
8.5
148
|
Verified
9.1
155
Feature Not Available
9.1
142
Categories
Categories
Shared Categories
Nextiva and Webex Suite are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
Nextiva is categorized as AI Voice Assistants, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Webex Suite is categorized as Visual Collaboration Platforms, Business Instant Messaging, Screen Sharing, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Nextiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.0%
Insurance
5.7%
Construction
5.2%
Financial Services
4.7%
Real Estate
4.0%
Other
74.4%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Discussions
What does nextiva do?
3 Comments
SC
Phone Systems for businessRead more
What is VoIP feature?
3 Comments
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
Do you think you will be able to implement a "Face Time" feature through your app?
2 Comments
JB
Hi Vicky,
Thanks for reaching out. Great Question!
Currently, Nextiva does not integrate with Facetime. We do offer a variety of video calling...Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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