Compare Nexthink and Workelevate 
At a Glance
Market Segments
Enterprise (84.4% of reviews)
Mid-Market (57.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Nexthink
Star Rating
(375)4.6 out of 5
Market Segments
Enterprise (84.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NexthinkWorkelevate
Star Rating
(43)4.8 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about WorkelevateSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nexthink excels in providing real-time visibility into performance and usage, which allows IT teams to effectively monitor key metrics. Users appreciate the platform's ability to troubleshoot issues quickly, making it a strong choice for organizations focused on digital employee experience.
- Users say Workelevate shines in its endpoint management capabilities, with features like automated updates and remote fixes that keep systems secure and running smoothly. The unified tracking of all endpoints and software is particularly praised, making it a solid option for mid-market companies looking for streamlined management.
- Reviewers mention that while Nexthink has a robust feature set, some users find it challenging to configure the platform to meet their specific workflow needs. This can lead to a steeper learning curve compared to Workelevate, which is noted for its user-friendly interface and ease of setup.
- According to verified reviews, Workelevate's IT Copilot feature significantly enhances efficiency by handling about 45% of low-level tickets, such as password resets and software installations. This automation not only reduces service costs but also allows help desk teams to focus on more complex issues.
- G2 reviewers highlight that Nexthink's quality of support is highly rated, with users appreciating the responsiveness and expertise of the support team. However, Workelevate's support is also well-regarded, with a slight edge in user satisfaction, indicating that both platforms prioritize customer service.
- Users report that while Nexthink has a higher overall G2 Score, Workelevate's recent reviews reflect a strong satisfaction level, particularly in ease of use and setup. This suggests that for organizations prioritizing a quick and straightforward implementation, Workelevate may be the more appealing option.
Pricing
Entry-Level Pricing
Nexthink
No pricing availableWorkelevate
No pricing availableFree Trial
Nexthink
Free Trial is available
Workelevate
No trial information availableRatings
Meets Requirements
8.7
267
9.2
42
Ease of Use
8.4
269
9.6
42
Ease of Setup
8.3
228
9.6
42
Ease of Admin
8.5
231
9.3
23
Quality of Support
9.1
264
9.2
41
Has the product been a good partner in doing business?
9.3
231
9.3
23
Product Direction (% positive)
9.4
256
9.7
37
Features by Category
User Analysis
8.1
9
Not enough data
9.4
13
Not enough data
User Support
8.8
16
Not enough data
8.8
13
Not enough data
9.1
11
Not enough data
Walkthrough Type
8.3
16
Not enough data
8.6
14
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
8.9
9
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
7.8
9
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.2
10
Not enough data
7.4
9
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
51
Not enough data
7.0
44
Not enough data
6.8
40
Not enough data
8.2
48
Not enough data
Not enough data
Not enough data
Administration
8.4
49
Not enough data
7.7
37
Not enough data
8.5
44
Not enough data
Not enough data
Not enough data
Analysis
8.6
49
Not enough data
8.7
51
Not enough data
7.2
38
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
25
Not enough data
8.6
26
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
8.9
178
9.5
33
8.6
180
9.2
35
Management
8.7
190
9.5
36
8.4
182
9.0
35
7.1
161
9.0
33
8.7
187
9.2
38
8.6
183
9.0
34
Performance
8.8
188
9.5
37
8.5
175
9.0
34
8.8
188
9.2
35
8.2
184
9.2
36
8.4
180
9.2
35
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.5
9
Not enough data
8.3
8
Not enough data
8.3
7
Not enough data
6.9
8
Not enough data
8.8
8
Not enough data
Self-Service Platform
8.8
10
Not enough data
9.4
8
Not enough data
7.6
7
Not enough data
7.8
9
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nexthink and Workelevate are categorized as Digital Employee Experience (DEX) Management
Unique Categories
Nexthink is categorized as Cloud Infrastructure Monitoring, ServiceNow Store Apps, Product Analytics, Digital Adoption Platform, and Customer Self-Service
Workelevate has no unique categories
Reviews
Reviewers' Company Size
Nexthink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workelevate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.9%
Financial Services
6.9%
Insurance
3.9%
Hospital & Health Care
3.9%
Oil & Energy
3.9%
Other
65.5%
Information Technology and Services
54.8%
Marketing and Advertising
9.5%
Education Management
9.5%
Computer Software
7.1%
Telecommunications
4.8%
Other
14.3%
Alternatives
Discussions
What is the best way to automate categories and metrics update (API, NXQL,...)?
2 Comments
CS
Uploading ExcelRead more
Is it plan to have the new VMware Horizon session and host "metrics" be available for Windows 8.1? It will be very useful to help us during this Covid/home office period before migrating to Windows 10.
1 Comment
IH
Hi Florian-
We are not planning to support Windows 8.1 images in the Horizon VM. We currently support troubleshooting VDI and SBC desktops and apps on...Read more
When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?
1 Comment
IH
Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know.Read more
Workelevate has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
