# Nexthink vs TeamViewer Comparison
---
## AI Generated Summary
- **G2 reviewers report** that TeamViewer excels in **ease of use** , with users appreciating its ability to connect to any machine globally. One user highlighted the practicality of accessing a "sleeping" machine to retrieve files while on the go, showcasing its user-friendly interface.
- **Users say** Nexthink stands out for its **data analytics capabilities** , providing extensive insights that help resolve business challenges. Reviewers have praised its simple UI and the ability to check device details without intruding on user systems, making it a valuable tool for informed decision-making.
- **According to verified reviews** , TeamViewer has a strong reputation for **quick implementation** , with many users noting the intuitive onboarding process. This ease of setup allows users to start utilizing the software effectively right away, which is a significant advantage for small businesses.
- **Reviewers mention** that Nexthink offers superior **support quality** , with many users expressing satisfaction with the assistance they receive. This is particularly beneficial for enterprise users who may require more tailored support for complex systems.
- **G2 reviewers highlight** that while TeamViewer is highly rated for its **service integration** , Nexthink's integration capabilities are seen as less robust. Users appreciate TeamViewer's seamless connection with various platforms, enhancing its usability in diverse environments.
- **Users report** that Nexthink's **remote actions and surveys** are useful features, although some wish for more customization options. This feedback indicates a desire for enhanced functionality that could further improve productivity monitoring for executives.



| | Nexthink | TeamViewer | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 384 | 3,957 | 
| **Largest Market Segment** | Enterprise (84.3% of reviews) | Small-Business (43.1% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $24.90 | 

---
## Top Pros & Cons

### Nexthink

Pros:
- Ease of Use (40 reviews)
- Positive Experience (40 reviews)

Cons:
- Difficult Learning (26 reviews)
- Learning Curve (26 reviews)

### TeamViewer

Pros:
- Ease of Use (518 reviews)
- Remote Access (424 reviews)

Cons:
- Connection Issues (180 reviews)
- Connectivity Issues (146 reviews)

---
## Ratings Comparison
| Rating | Nexthink | TeamViewer | 
|---|---|---|
  | **Meets Requirements** | 8.7 (275 reviews) | 9.1 (3075 reviews) | 
  | **Ease of Use** | 8.4 (277 reviews) | 9.1 (3323 reviews) | 
  | **Ease of Setup** | 8.4 (235 reviews) | 9.1 (1031 reviews) | 
  | **Ease of Admin** | 8.5 (233 reviews) | 8.9 (687 reviews) | 
  | **Quality of Support** | 9.1 (272 reviews) | 8.7 (2642 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (233 reviews) | 8.6 (642 reviews) | 
  | **Product Direction (% positive)** | 9.4 (263 reviews) | 8.7 (2960 reviews) | 

---
## Pricing

### Nexthink

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### TeamViewer

#### Entry-Level Pricing

Plan: Remote Access

Price: Starting at $24.90

Description: Ideal for on-the-go professionals looking for an  economical, easy remote work solution.

Key Features:
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices

[Browse all 4 editions](https://www.g2.com/products/teamviewer/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Communication

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | 8.7/10 | 23 |
| **TeamViewer** | N/A | N/A |

#### User Analysis

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Survey Implementation** | 8.3 (10 reviews) | Not enough data | 
| **Data Analysis** | 9.4 (13 reviews) | Not enough data | 

#### User Support

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **User Segmentation** | 8.8 (16 reviews) | Not enough data | 
| **Multi-Language Support** | 8.8 (13 reviews) | Not enough data | 
| **Behavior-responsive Messaging** | 9.0 (12 reviews) | Not enough data | 

#### Walkthrough Type

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.3 (16 reviews) | Not enough data | 
| **Text Bubble Walkthroughs** | 8.4 (15 reviews) | Not enough data | 

#### Platform Basics - Digital Adoption Platform

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Integration** | Not enough data | Not enough data | 
| **Communications** | Not enough data | Not enough data | 

#### Analytics - Digital Adoption Platform

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Customer self-service** | Not enough data | Not enough data | 
| **In-app guidance** | Not enough data | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | 8.5/10 | 13 |
| **TeamViewer** | N/A | N/A |

#### Product Analytics

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Account-Level Analytics** | 8.9 (9 reviews) | Not enough data | 
| **User-Level Analytics** | 8.8 (11 reviews) | Not enough data | 
| **Segmentation** | 8.7 (10 reviews) | Not enough data | 
| **Funnels** | 7.8 (9 reviews) | Not enough data | 
| **Alerts** | 8.8 (8 reviews) | Not enough data | 
| **Multi-Product Analytics** | 8.8 (8 reviews) | Not enough data | 
| **User Scoring** | 8.2 (10 reviews) | Not enough data | 
| **Integrations** | 7.4 (9 reviews) | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | 9.1/10 | 65 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Device Management** | Not enough data | 9.4 (54 reviews) | 
| **Asset Management** | Not enough data | 9.3 (12 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.5 (10 reviews) | 

#### Monitoring and Management

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 9.3 (54 reviews) | 
| **Asset Tracking** | Not enough data | 9.3 (52 reviews) | 
| **Application Deployment** | Not enough data | 9.0 (54 reviews) | 
| **Patch Management** | Not enough data | 9.2 (53 reviews) | 
| **Asset Tracking** | Not enough data | 9.2 (11 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.7 (13 reviews) | 

#### Service Management

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Remote Access** | Not enough data | 9.6 (56 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 9.5 (11 reviews) | 
| **Ticketing** | Not enough data | 8.5 (11 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 9.0 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 9.0 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 8.7 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (13 reviews) | 
| **Decision Making** | Not enough data | 9.2 (14 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | 8.7/10 | 1081 |

#### Presenter Tools

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (868 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (787 reviews) | 
| **Remote Control** | Not enough data | 9.2 (948 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.8 (837 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Group Live Chat** | Not enough data | 8.7 (799 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 8.8 (812 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.8 (798 reviews) ✓ Verified | 

#### Application Tools

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (873 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.9 (828 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.7 (808 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Decision Making** | Not enough data | 8.1 (43 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | 9.8/10 | 6 |

#### Scope

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 10.0 (5 reviews) | 
| **Multi-OS Support** | Not enough data | 10.0 (5 reviews) | 

#### Security

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 10.0 (5 reviews) | 
| **Endpoint Protection** | Not enough data | 9.3 (5 reviews) | 
| **Remote Wiping** | Not enough data | 9.7 (5 reviews) | 

#### Management

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Device Enrollment** | Not enough data | 9.7 (5 reviews) | 
| **Device Configuration** | Not enough data | 9.7 (5 reviews) | 
| **Device Compliance** | Not enough data | 9.7 (5 reviews) | 
| **Usage Information** | Not enough data | 10.0 (5 reviews) | 
| **Data Separation** | Not enough data | 10.0 (5 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 23 |

#### Functionality

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 9.4 (20 reviews) | 
| **Alerting** | Not enough data | 9.4 (19 reviews) | 
| **Improvement Suggestions** | Not enough data | 9.2 (21 reviews) | 
| **Multi-Network Capability** | Not enough data | 9.3 (21 reviews) | 

#### Monitoring - Network Monitoring

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | 8.8 (11 reviews) | 
| **Automated Network Discovery** | Not enough data | 9.4 (11 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.5 (11 reviews) | 

#### Management

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Performance Baseline** | Not enough data | 9.3 (20 reviews) | 
| **Data Visualization** | Not enough data | 9.4 (20 reviews) | 
| **Path Analysis** | Not enough data | 9.3 (21 reviews) | 

#### Analytics - Network Monitoring

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | 9.1 (11 reviews) | 
| **Packet & Flow Analysis** | Not enough data | 8.9 (11 reviews) | 

#### Security - Network Monitoring

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | 9.4 (11 reviews) | 
| **Zero Trust and Identity Management** | Not enough data | 9.2 (11 reviews) | 
| **Integrated Network Security** | Not enough data | 9.2 (11 reviews) | 

#### Network Performance - Network Monitoring

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | 9.1 (11 reviews) | 
| **Automated Tasks Routing** | Not enough data | 9.5 (11 reviews) | 

#### AI Automation - Network Monitoring

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | 9.3 (10 reviews) | 
| **Self-Healing Networks** | Not enough data | 9.4 (11 reviews) | 
| **Predictive Network Maintenance** | Not enough data | 9.4 (11 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.3 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 9.7 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 9.7 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 9.5 (11 reviews) | 
| **Decision Making** | Not enough data | 9.4 (11 reviews) | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | 8.0/10 | 54 |
| **TeamViewer** | N/A | N/A |

#### Monitoring

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Usage Monitoring** | 8.6 (53 reviews) | Not enough data | 
| **Database Monitoring** | 7.0 (45 reviews) | Not enough data | 
| **API Monitoring** | 6.9 (42 reviews) | Not enough data | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 8.2 (49 reviews) | Not enough data | 
| **Security and Compliance Monitoring** | Not enough data | Not enough data | 

#### Administration

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Activity Monitoring** | 8.4 (50 reviews) | Not enough data | 
| **Multi-Cloud Management** | 7.8 (38 reviews) | Not enough data | 
| **Automation** | 8.6 (45 reviews) | Not enough data | 
| **Auto-Scaling & Resource Optimization** | Not enough data | Not enough data | 

#### Analysis

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Reporting** | 8.7 (50 reviews) | Not enough data | 
| **Dashboards and Visualizations** | 8.7 (52 reviews) | Not enough data | 
| **Spend Forecasting and Optimization** | 7.3 (39 reviews) | Not enough data | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **AI-Powered Anomaly Detection** | Not enough data | Not enough data | 
| **AI-Driven Insight Recommendations** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | 7.9/10 | 32 |

#### Asset Inventory

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 8.3 (23 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.2 (23 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 8.3 (22 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.1 (21 reviews) | 
| **Asset Discovery** | Not enough data | 8.3 (23 reviews) | 

#### Generative AI

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (18 reviews) | 
| **AI Text Generation** | Not enough data | 7.6 (18 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (14 reviews) | 
| **Decision Making** | Not enough data | 7.6 (13 reviews) | 

#### Management

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Central Dashboard** | Not enough data | 9.0 (24 reviews) | 
| **Asset Policy Management** | Not enough data | 8.5 (24 reviews) | 
| **Risk Management** | Not enough data | 8.2 (19 reviews) | 
| **Integrations** | Not enough data | 7.4 (21 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | 8.6/10 | 37 |
| **TeamViewer** | 9.3/10 | 146 |

#### ServiceNow Apps

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **ServiceNow Integration** | 8.6 (26 reviews) | 9.3 (132 reviews) | 
| **Value** | 8.6 (27 reviews) | 9.3 (132 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | 9.0/10 | 700 |

#### Administration

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.3 (615 reviews) | 
| **File Sharing** | Not enough data | 9.1 (558 reviews) | 
| **Session Recording** | Not enough data | 8.9 (487 reviews) | 
| **Unattended Remote Access** | Not enough data | 9.1 (542 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.9 (497 reviews) | 
| **Multi-Monitor Support** | Not enough data | 9.0 (504 reviews) | 

#### Maintenance

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Remote Reboot** | Not enough data | 9.0 (501 reviews) | 
| **Remote Printing** | Not enough data | 8.9 (466 reviews) | 

#### Communication 

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Text Chat** | Not enough data | 9.0 (499 reviews) | 
| **VoIP** | Not enough data | 8.6 (443 reviews) | 
| **Video Conference Call** | Not enough data | 8.7 (451 reviews) | 
| **Screen Annotations** | Not enough data | 8.8 (465 reviews) | 

#### Security

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Data Encryption** | Not enough data | 9.0 (475 reviews) | 
| **Compliance** | Not enough data | 9.0 (465 reviews) | 

#### Device Support

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Mobile Device Access** | Not enough data | 8.9 (501 reviews) | 
| **Multi-Platform Support** | Not enough data | 9.1 (519 reviews) | 
| **Cross-Platform** | Not enough data | 9.0 (521 reviews) | 

#### Performance

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Reporting** | Not enough data | 9.0 (475 reviews) | 

### AR Collaboration Tools

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | 9.9/10 | 5 |

#### Remote Support

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Video chat** | Not enough data | 10.0 (5 reviews) | 
| **Live text chat** | Not enough data | 10.0 (5 reviews) | 
| **Ticket submitting** | Not enough data | 9.3 (5 reviews) | 

#### Hardware Integration

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Mobile phones** | Not enough data | 10.0 (5 reviews) | 
| **AR glasses** | Not enough data | 9.7 (5 reviews) | 
| **Tablets** | Not enough data | 10.0 (5 reviews) | 

#### Content

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Guided content** | Not enough data | 10.0 (5 reviews) | 
| **Content management** | Not enough data | 10.0 (5 reviews) | 
| **AR annotations** | Not enough data | 9.7 (5 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 26 |

#### Administration

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Access Control** | Not enough data | Feature Not Available | 
| **Web Page Navigation** | Not enough data | Feature Not Available | 
| **Real Time Assistance** | Not enough data | 9.4 (24 reviews) | 

#### Security

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Data Security** | Not enough data | 9.3 (23 reviews) | 
| **Data Masking** | Not enough data | Feature Not Available | 

### Digital Employee Experience (DEX) Management

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | 8.5/10 | 210 |
| **TeamViewer** | N/A | N/A |

#### Experience

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Telemetry Collection** | 8.9 (183 reviews) | Not enough data | 
| **Feedback** | 8.6 (183 reviews) | Not enough data | 

#### Management

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Digital Experience Score** | 8.7 (194 reviews) | Not enough data | 
| **Alerts** | 8.4 (185 reviews) | Not enough data | 
| **Budget Analysis** | 7.1 (162 reviews) | Not enough data | 
| **Remediation** | 8.7 (192 reviews) | Not enough data | 
| **Optimization** | 8.6 (185 reviews) | Not enough data | 

#### Performance

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Troubleshooting** | 8.9 (193 reviews) | Not enough data | 
| **Uptime Monitoring** | 8.5 (177 reviews) | Not enough data | 
| **Performance Monitoring** | 8.9 (193 reviews) | Not enough data | 
| **Issue Tracking** | 8.2 (186 reviews) | Not enough data | 
| **Resource Monitoring** | 8.4 (183 reviews) | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | 8.1/10 | 14 |
| **TeamViewer** | N/A | N/A |

#### Generative AI

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Knowledge Base** | 8.7 (10 reviews) | Not enough data | 
| **Searchable Articles** | 8.3 (8 reviews) | Not enough data | 
| **Community Forums** | 8.5 (8 reviews) | Not enough data | 
| **Mobile Optimization** | 6.9 (8 reviews) | Not enough data | 
| **Personalization** | 8.8 (8 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Branding** | 8.8 (10 reviews) | Not enough data | 
| **Automation** | 9.3 (10 reviews) | Not enough data | 
| **Artificial Intelligence** | 7.2 (9 reviews) | Not enough data | 
| **Integrations** | 8.2 (11 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | 8.3 (5 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Generative AI

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Video Control** | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### System Control

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | 8.8/10 | 36 |

#### Platform - Mobile Device Management (MDM)

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.7 (29 reviews) | 

#### Operating System

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.4 (33 reviews) | 
| **Apple Support** | Not enough data | 9.1 (29 reviews) | 
| **Android Support** | Not enough data | 8.8 (32 reviews) | 

#### Management

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.8 (30 reviews) | 
| **Applications Consolidation** | Not enough data | 8.5 (30 reviews) | 
| **Whitelist** | Not enough data | 8.9 (28 reviews) | 
| **Blacklist** | Not enough data | 8.5 (28 reviews) | 
| **Usage Information** | Not enough data | 8.8 (30 reviews) | 

#### Security

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.7 (29 reviews) | 
| **Security** | Not enough data | 8.9 (32 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.2 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 8.9 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 9.4 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 8.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (6 reviews) | 
| **Decision Making** | Not enough data | 8.3 (6 reviews) | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | 9.2/10 | 23 |

#### Analysis

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Threat Detection** | Not enough data | 8.9 (18 reviews) | 

#### Platform

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 9.3 (20 reviews) | 
| **Remote Access** | Not enough data | 9.1 (19 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.1 (17 reviews) | 
| **Asset Tracking** | Not enough data | 8.8 (17 reviews) | 
| **IT Knowledge Management** | Not enough data | 9.5 (18 reviews) | 

#### Security

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 9.2 (17 reviews) | 
| **Patch Management** | Not enough data | 9.4 (16 reviews) | 
| **Disaster Recovery** | Not enough data | 9.2 (15 reviews) | 
| **Service Management** | Not enough data | 9.7 (15 reviews) | 
| **Workflow Management** | Not enough data | 9.1 (15 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Nexthink** | N/A | N/A |
| **TeamViewer** | 8.8/10 | 1751 |

#### Administration

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Usage Information** | Not enough data | 8.8 (1394 reviews) | 
| **Integrations** | Not enough data | 8.7 (1310 reviews) | 
| **Diagnostics** | Not enough data | 8.6 (1304 reviews) | 
| **Session Recording** | Not enough data | 8.6 (1288 reviews) | 
| **Session Transfer** | Not enough data | 8.7 (1319 reviews) | 
| **Unattended Access** | Not enough data | 8.7 (1398 reviews) | 
| **File Sharing** | Not enough data | 8.9 (1464 reviews) | 

#### Platform

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.9 (1413 reviews) | 
| **Mobile Device Access** | Not enough data | 8.7 (1368 reviews) | 
| **Applications Management** | Not enough data | 8.7 (1330 reviews) | 
| **Remote Device Control** | Not enough data | 9.1 (1513 reviews) | 

#### Security

| Feature | Nexthink | TeamViewer | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.7 (1191 reviews) | 
| **Device Management** | Not enough data | 8.8 (1338 reviews) | 
| **Device Enrollment** | Not enough data | 8.7 (1280 reviews) | 

---
## Categories
**Shared Categories (1):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)

**Unique to Nexthink (5):** [Digital Employee Experience (DEX) Management Software](https://www.g2.com/categories/digital-employee-experience-dex-management), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)

**Unique to TeamViewer (17):** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [Remote Support Software](https://www.g2.com/categories/remote-support), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Patch Management Software](https://www.g2.com/categories/patch-management), [SAP Store Software](https://www.g2.com/categories/sap-store), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support)


---
## Reviewer Demographics

### By Company Size

| Segment | Nexthink | TeamViewer | 
|---|---|---|
| **Small-Business** | 5.5% | 43.1% | 
| **Mid-Market** | 10.2% | 36.0% | 
| **Enterprise** | 84.3% | 20.9% | 

### By Industry

#### Nexthink

- **Information Technology and Services:** 15.8%
- **Financial Services:** 7.0%
- **Insurance:** 3.8%
- **Hospital & Health Care:** 3.8%
- **Oil & Energy:** 3.8%
- **Banking:** 3.5%
- **Computer & Network Security:** 3.2%
- **Pharmaceuticals:** 2.6%
- **Airlines/Aviation:** 2.6%
- **Computer Software:** 2.3%
- **Other:** 51.3%

#### TeamViewer

- **Information Technology and Services:** 16.2%
- **Computer Software:** 10.7%
- **Marketing and Advertising:** 4.0%
- **Telecommunications:** 3.0%
- **Computer & Network Security:** 3.0%
- **Consumer Services:** 2.9%
- **Education Management:** 2.3%
- **Automotive:** 2.2%
- **Financial Services:** 2.2%
- **Construction:** 2.2%
- **Other:** 51.2%

---
## Alternatives

### Alternatives to Nexthink

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) — 4.5/5 stars (80 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (560 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (583 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)

### Alternatives to TeamViewer

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1143 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (758 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)

---
## Top Discussions

### Nexthink

- Title: [What is the best way to automate categories and metrics update (API, NXQL,...)?](https://www.g2.com/discussions/35298-what-is-the-best-way-to-automate-categories-and-metrics-update-api-nxql) — 2 comments, 1 upvote
  > **Top comment:** "Tanguy. If you go to the Customer Community in Nexthink this document should answer your questions...."
- Title: [What is Nexthink used for?](https://www.g2.com/discussions/what-is-nexthink-used-for) — 1 comment
  > **Top comment:** "used as end user monitoring tool"
- Title: [What is the digital adoption process?](https://www.g2.com/discussions/what-is-the-digital-adoption-process) — 1 comment
  > **Top comment:** "Digital Adoption is the process by which users learn to leverage new or existing technology to its fullest potential and derive maximum value from a digital..."
- Title: [What is a digital adoption platform?](https://www.g2.com/discussions/what-is-a-digital-adoption-platform) — 1 comment
  > **Top comment:** "A digital adoption platform (DAP) is a software solution designed to help users adopt and fully utilize digital tools and applications. It provides on-screen..."
- Title: [When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?](https://www.g2.com/discussions/35487-when-looking-at-self-heal-and-self-help-what-is-the-roadmap-nexthink-has-for-the-tool) — 1 comment, 1 upvote
  > **Top comment:** "Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know."

### TeamViewer

- Title: [How would teanviewer connect without a fast internet?](https://www.g2.com/discussions/16222-how-would-teanviewer-connect-without-a-fast-internet) — 9 comments, 1 upvote
  > **Top comment:** "Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminated"
- Title: [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) — 5 comments, 2 upvotes
  > **Top comment:** "true"
- Title: [What are the features of TeamViewer?](https://www.g2.com/discussions/teamviewer-what-are-the-features-of-teamviewer) — 4 comments
  > **Top comment:** "Its allow us:

Remote Device Control 

Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can..."
- Title: [Somewhat expensive licenses?](https://www.g2.com/discussions/licencias-algo-costosas) — 4 comments, 1 upvote
  > **Top comment:** "You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used..."
- Title: [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) — 4 comments, 2 upvotes
  > **Top comment:** "One computer can remote into multiple clients successively, not multiple computers at the same time."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nexthink-vs-teamviewer)