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Compare Nexthink and Splunk Observability Cloud 
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At a Glance
Market Segments
Enterprise (84.1% of reviews)
Enterprise (52.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Nexthink
Star Rating
(370)4.6 out of 5
Market Segments
Enterprise (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NexthinkSplunk Observability Cloud
Star Rating
(25)4.3 out of 5
Market Segments
Enterprise (52.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Splunk Observability CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nexthink excels in real-time monitoring with a score of 9.4, providing comprehensive insights into user experience, while Splunk Observability Cloud, with a score of 8.9, offers robust cloud infrastructure monitoring but may not match the depth of user experience insights.
- Reviewers mention that Nexthink's session replay feature, rated at 8.9, allows for detailed analysis of user interactions, which is particularly beneficial for troubleshooting, whereas Splunk's session replay capabilities are less emphasized in user feedback.
- G2 users highlight that Nexthink's quality of support is rated at 9.1, indicating a strong partnership in business, while Splunk Observability Cloud, with a support rating of 9.2, is also well-regarded but users report a slightly less personalized experience.
- Users on G2 note that Nexthink's ease of use is rated at 8.3, which some find slightly lower than Splunk's 8.7, suggesting that Splunk may offer a more intuitive interface for new users.
- Reviewers mention that Nexthink's digital experience score is rated at 8.6, reflecting its focus on user experience metrics, while Splunk's score of 7.0 in budget analysis indicates that users may find it less effective in financial oversight.
- Users say that Nexthink's automation features are rated at 8.5, which helps streamline processes effectively, while Splunk's automation score of 8.3 suggests it is competent but may not offer the same level of efficiency in operational tasks.
Pricing
Entry-Level Pricing
Nexthink
No pricing availableSplunk Observability Cloud
No pricing availableFree Trial
Nexthink
Free Trial is available
Splunk Observability Cloud
No trial information availableRatings
Meets Requirements
8.7
262
8.6
22
Ease of Use
8.5
264
8.6
22
Ease of Setup
8.4
223
7.7
10
Ease of Admin
8.5
229
7.3
10
Quality of Support
9.1
259
9.1
22
Has the product been a good partner in doing business?
9.4
229
8.2
10
Product Direction (% positive)
9.4
251
9.5
22
Features by Category
User Analysis
8.1
9
Not enough data
9.4
13
Not enough data
User Support
8.8
16
Not enough data
8.8
13
Not enough data
9.1
11
Not enough data
Walkthrough Type
8.3
16
Not enough data
8.6
14
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
8.9
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
7.5
8
Not enough data
8.6
7
Not enough data
8.8
8
Not enough data
8.0
9
Not enough data
7.4
9
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
51
9.1
13
7.0
44
8.6
12
6.8
40
8.5
12
8.2
48
8.9
12
Not enough data
Not enough data
Administration
8.4
49
8.7
13
7.7
37
8.3
10
8.5
44
8.3
13
Not enough data
Not enough data
Analysis
8.6
49
8.8
12
8.7
50
8.7
13
7.2
38
8.5
11
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.5
12
Not enough data
8.8
12
Not enough data
8.0
11
Monitoring and Management
Not enough data
8.3
12
Not enough data
8.1
12
Not enough data
8.6
12
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
25
Not enough data
8.6
26
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
8.9
176
Not enough data
8.6
180
Not enough data
Management
8.7
188
Not enough data
8.4
182
Not enough data
7.1
161
Not enough data
8.7
184
Not enough data
8.6
180
Not enough data
Performance
8.8
185
Not enough data
8.5
175
Not enough data
8.8
184
Not enough data
8.1
181
Not enough data
8.4
180
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.5
8
Not enough data
8.6
7
Not enough data
8.3
6
Not enough data
6.7
7
Not enough data
8.8
8
Not enough data
Self-Service Platform
8.8
10
Not enough data
9.4
8
Not enough data
7.6
7
Not enough data
7.7
8
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nexthink and Splunk Observability Cloud are categorized as Cloud Infrastructure Monitoring
Unique Categories
Nexthink is categorized as Digital Employee Experience (DEX) Management, ServiceNow Store Apps, Product Analytics, Digital Adoption Platform, and Customer Self-Service
Splunk Observability Cloud is categorized as Digital Experience Monitoring (DEM), Log Monitoring, and Observability Software
Reviews
Reviewers' Company Size
Nexthink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splunk Observability Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.2%
Financial Services
6.4%
Oil & Energy
4.0%
Insurance
4.0%
Hospital & Health Care
3.7%
Other
65.9%
Information Technology and Services
20.0%
Security and Investigations
12.0%
Computer Software
12.0%
Financial Services
8.0%
Banking
8.0%
Other
40.0%
Discussions
What is the best way to automate categories and metrics update (API, NXQL,...)?
2 Comments
CS
Uploading ExcelRead more
Is it plan to have the new VMware Horizon session and host "metrics" be available for Windows 8.1? It will be very useful to help us during this Covid/home office period before migrating to Windows 10.
1 Comment
IH
Hi Florian-
We are not planning to support Windows 8.1 images in the Horizon VM. We currently support troubleshooting VDI and SBC desktops and apps on...Read more
When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?
1 Comment
IH
Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know.Read more
Splunk Observability Cloud has no discussions with answers
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