Compare Nexthink and Snow Commander 
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At a Glance
Market Segments
Enterprise (84.1% of reviews)
Enterprise (52.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Nexthink
Star Rating
(370)4.6 out of 5
Market Segments
Enterprise (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NexthinkSnow Commander
Star Rating
(23)4.2 out of 5
Market Segments
Enterprise (52.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Snow CommanderSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nexthink excels in providing a comprehensive view of the end user experience, with features that track network activity, device performance, and application usage. Users appreciate the visibility it offers, which helps teams focus on improving user sentiment and overall satisfaction.
- Users say that Snow Commander stands out for its effective combination of automation and governance. The self-service catalog allows users to quickly provision resources while maintaining IT's control, which is a significant advantage for organizations looking to streamline operations without sacrificing oversight.
- Reviewers mention that Nexthink's quality of support is notably high, with a score that reflects its responsiveness and helpfulness. Users have highlighted the value of having a reliable support system in place, which enhances their overall experience with the software.
- According to verified reviews, Snow Commander is praised for its centralized visibility over software licenses, simplifying audit readiness and compliance tracking. This feature is particularly beneficial for organizations that need to manage software usage effectively and reduce risks associated with licensing.
- G2 reviewers note that while Nexthink has a slightly lower ease of setup score, its robust features and capabilities make it worthwhile for enterprises focused on user experience. Users have expressed that the initial setup is manageable, especially given the long-term benefits of the insights provided.
- Users highlight that Snow Commander’s automation capabilities are a strong point, particularly its policy-driven governance that allows for self-service provisioning while ensuring budget checks and approvals are in place. This balance of control and flexibility is a key selling point for IT departments.
Pricing
Entry-Level Pricing
Nexthink
No pricing availableSnow Commander
No pricing availableFree Trial
Nexthink
Free Trial is available
Snow Commander
No trial information availableRatings
Meets Requirements
8.7
262
8.7
13
Ease of Use
8.5
264
8.2
13
Ease of Setup
8.4
223
9.6
8
Ease of Admin
8.5
229
Not enough data
Quality of Support
9.1
259
8.6
13
Has the product been a good partner in doing business?
9.4
229
Not enough data
Product Direction (% positive)
9.4
251
9.1
13
Features by Category
User Analysis
8.1
9
Not enough data
9.4
13
Not enough data
User Support
8.8
16
Not enough data
8.8
13
Not enough data
9.1
11
Not enough data
Walkthrough Type
8.3
16
Not enough data
8.6
14
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
8.9
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
7.5
8
Not enough data
8.6
7
Not enough data
8.8
8
Not enough data
8.0
9
Not enough data
7.4
9
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
51
Not enough data
7.0
44
Not enough data
6.8
40
Not enough data
8.2
48
Not enough data
Not enough data
Not enough data
Administration
8.4
49
Not enough data
7.7
37
Not enough data
8.5
44
Not enough data
Not enough data
Not enough data
Analysis
8.6
49
Not enough data
8.7
50
Not enough data
7.2
38
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Management Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
25
Not enough data
8.6
26
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Agentic AI - Software Asset Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk assessment
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Experience
8.9
176
Not enough data
8.6
180
Not enough data
Management
8.7
188
Not enough data
8.4
182
Not enough data
7.1
161
Not enough data
8.7
184
Not enough data
8.6
180
Not enough data
Performance
8.8
185
Not enough data
8.5
175
Not enough data
8.8
184
Not enough data
8.1
181
Not enough data
8.4
180
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.5
8
Not enough data
8.6
7
Not enough data
8.3
6
Not enough data
6.7
7
Not enough data
8.8
8
Not enough data
Self-Service Platform
8.8
10
Not enough data
9.4
8
Not enough data
7.6
7
Not enough data
7.7
8
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Mobility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nexthink and Snow Commander are categorized as ServiceNow Store Apps
Unique Categories
Nexthink is categorized as Digital Employee Experience (DEX) Management, Cloud Infrastructure Monitoring, Product Analytics, Digital Adoption Platform, and Customer Self-Service
Snow Commander is categorized as Cloud Management Platforms, Software Asset Management Tools, Operational Risk Management, Unified Endpoint Management (UEM), Enterprise Mobility Management, and SAP Store
Reviews
Reviewers' Company Size
Nexthink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Snow Commander
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.2%
Financial Services
6.4%
Oil & Energy
4.0%
Insurance
4.0%
Hospital & Health Care
3.7%
Other
65.9%
Information Technology and Services
28.6%
9.5%
Telecommunications
4.8%
Recreational Facilities and Services
4.8%
Plastics
4.8%
Other
47.6%
Alternatives
Discussions
What is the best way to automate categories and metrics update (API, NXQL,...)?
2 Comments
CS
Uploading ExcelRead more
Is it plan to have the new VMware Horizon session and host "metrics" be available for Windows 8.1? It will be very useful to help us during this Covid/home office period before migrating to Windows 10.
1 Comment
IH
Hi Florian-
We are not planning to support Windows 8.1 images in the Horizon VM. We currently support troubleshooting VDI and SBC desktops and apps on...Read more
When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?
1 Comment
IH
Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know.Read more
Snow Commander has no discussions with answers
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