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Compare Nexthink and Riverbed Network Observability 
At a Glance
Market Segments
Enterprise (84.3% of reviews)
Mid-Market (42.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Nexthink
Star Rating
(374)4.6 out of 5
Market Segments
Enterprise (84.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NexthinkRiverbed Network Observability
Star Rating
(14)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Riverbed Network ObservabilitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nexthink excels in providing a comprehensive view of the end user experience, with features that cover network activity, device performance, and application usage. Users appreciate how it keeps employees informed about their systems, enhancing overall productivity.
- Users say Riverbed Network Observability shines in its ability to monitor network traffic effectively, especially when configured correctly. Reviewers highlight the tool's capability to analyze transactions and pinpoint issues, making it a valuable asset for network management.
- Reviewers mention that Nexthink's increasing AI capabilities add significant value to its sentiment data, allowing teams to focus on user experience from a more informed perspective. This feature is particularly beneficial for organizations prioritizing employee satisfaction.
- According to verified reviews, Riverbed Network Observability is praised for its user-friendly interface, which simplifies the monitoring of application performance. Users find it convenient to navigate, which enhances their ability to detect and resolve issues quickly.
- G2 reviewers highlight that while both products offer strong support, Nexthink edges out slightly with a higher quality of support rating. Users appreciate the responsiveness and helpfulness of Nexthink's support team, which can be crucial during implementation and troubleshooting.
- Users report that Riverbed Network Observability has a strong focus on network performance management, but it may not have the same breadth of features for end-user experience as Nexthink. This could be a consideration for organizations looking for a more holistic view of IT performance.
Pricing
Entry-Level Pricing
Nexthink
No pricing availableRiverbed Network Observability
No pricing availableFree Trial
Nexthink
Free Trial is available
Riverbed Network Observability
No trial information availableRatings
Meets Requirements
8.6
266
9.0
14
Ease of Use
8.4
268
8.1
14
Ease of Setup
8.3
227
8.0
5
Ease of Admin
8.5
231
8.3
5
Quality of Support
9.1
263
9.0
13
Has the product been a good partner in doing business?
9.3
231
9.7
5
Product Direction (% positive)
9.4
255
10.0
14
Features by Category
Network
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Analysis
8.1
9
Not enough data
9.4
13
Not enough data
User Support
8.8
16
Not enough data
8.8
13
Not enough data
9.1
11
Not enough data
Walkthrough Type
8.3
16
Not enough data
8.6
14
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
8.9
9
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
7.8
9
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.2
10
Not enough data
7.4
9
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
51
Not enough data
7.0
44
Not enough data
6.8
40
Not enough data
8.2
48
Not enough data
Not enough data
Not enough data
Administration
8.4
49
Not enough data
7.7
37
Not enough data
8.5
44
Not enough data
Not enough data
Not enough data
Analysis
8.6
49
Not enough data
8.7
51
Not enough data
7.2
38
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
25
Not enough data
8.6
26
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
8.9
177
Not enough data
8.6
180
Not enough data
Management
8.7
189
Not enough data
8.4
182
Not enough data
7.1
161
Not enough data
8.7
186
Not enough data
8.6
182
Not enough data
Performance
8.8
187
Not enough data
8.5
175
Not enough data
8.8
187
Not enough data
8.2
184
Not enough data
8.4
180
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.5
9
Not enough data
8.3
8
Not enough data
8.3
7
Not enough data
6.9
8
Not enough data
8.8
8
Not enough data
Self-Service Platform
8.8
10
Not enough data
9.4
8
Not enough data
7.6
7
Not enough data
7.8
9
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nexthink and Riverbed Network Observability are categorized as Cloud Infrastructure Monitoring
Unique Categories
Nexthink is categorized as Digital Employee Experience (DEX) Management, ServiceNow Store Apps, Product Analytics, Digital Adoption Platform, and Customer Self-Service
Riverbed Network Observability is categorized as WAN Optimization, Enterprise IT Management, Network Monitoring, and Network Management Tools
Reviews
Reviewers' Company Size
Nexthink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Riverbed Network Observability
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.0%
Financial Services
6.6%
Oil & Energy
3.9%
Insurance
3.9%
Hospital & Health Care
3.9%
Other
65.7%
Retail
14.3%
Computer Software
14.3%
Telecommunications
7.1%
Medical Devices
7.1%
Media Production
7.1%
Other
50.0%
Alternatives
Discussions
What is the best way to automate categories and metrics update (API, NXQL,...)?
2 Comments
CS
Uploading ExcelRead more
Is it plan to have the new VMware Horizon session and host "metrics" be available for Windows 8.1? It will be very useful to help us during this Covid/home office period before migrating to Windows 10.
1 Comment
IH
Hi Florian-
We are not planning to support Windows 8.1 images in the Horizon VM. We currently support troubleshooting VDI and SBC desktops and apps on...Read more
When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?
1 Comment
IH
Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know.Read more
Riverbed Network Observability has no discussions with answers
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