# Nexthink vs Riverbed Aternity Employee Experience Comparison | | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | | **Total Reviews** | 384 | 12 | | **Largest Market Segment** | Enterprise (84.3% of reviews) | Enterprise (81.8% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Nexthink Pros: - Ease of Use (48 reviews) - Positive Experience (43 reviews) Cons: - Difficult Learning (30 reviews) - Learning Curve (29 reviews) ### Riverbed Aternity Employee Experience **Not enough data** --- ## Ratings Comparison | Rating | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Meets Requirements** | 8.7 (275 reviews) | 8.1 (8 reviews) | | **Ease of Use** | 8.4 (277 reviews) | 8.1 (8 reviews) | | **Ease of Setup** | 8.4 (235 reviews) | 7.8 (6 reviews) | | **Ease of Admin** | 8.5 (233 reviews) | 8.3 (6 reviews) | | **Quality of Support** | 9.1 (272 reviews) | 9.5 (7 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (233 reviews) | 9.2 (6 reviews) | | **Product Direction (% positive)** | 9.4 (263 reviews) | 10.0 (8 reviews) | --- ## Pricing ### Nexthink #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Riverbed Aternity Employee Experience #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Digital Adoption Platform | Product | Score | Reviews | |---|---|---| | **Nexthink** | 8.7/10 | 23 | | **Riverbed Aternity Employee Experience** | N/A | N/A | #### User Analysis | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Survey Implementation** | 8.3 (10 reviews) | Not enough data | | **Data Analysis** | 9.4 (13 reviews) | Not enough data | #### User Support | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **User Segmentation** | 8.8 (16 reviews) | Not enough data | | **Multi-Language Support** | 8.8 (13 reviews) | Not enough data | | **Behavior-responsive Messaging** | 9.0 (12 reviews) | Not enough data | #### Walkthrough Type | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Audio-visual Walkthroughs** | 8.3 (16 reviews) | Not enough data | | **Text Bubble Walkthroughs** | 8.4 (15 reviews) | Not enough data | #### Platform Basics - Digital Adoption Platform | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Integration** | Not enough data | Not enough data | | **Communications** | Not enough data | Not enough data | #### Analytics - Digital Adoption Platform | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Analytics** | Not enough data | Not enough data | #### Functions - Digital Adoption Platform | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Customer self-service** | Not enough data | Not enough data | | **In-app guidance** | Not enough data | Not enough data | #### Agentic AI - Digital Adoption Platform | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | ### Product Analytics | Product | Score | Reviews | |---|---|---| | **Nexthink** | 8.5/10 | 13 | | **Riverbed Aternity Employee Experience** | N/A | N/A | #### Product Analytics | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Account-Level Analytics** | 8.9 (9 reviews) | Not enough data | | **User-Level Analytics** | 8.8 (11 reviews) | Not enough data | | **Segmentation** | 8.7 (10 reviews) | Not enough data | | **Funnels** | 7.8 (9 reviews) | Not enough data | | **Alerts** | 8.8 (8 reviews) | Not enough data | | **Multi-Product Analytics** | 8.8 (8 reviews) | Not enough data | | **User Scoring** | 8.2 (10 reviews) | Not enough data | | **Integrations** | 7.4 (9 reviews) | Not enough data | #### Agentic AI - Product Analytics | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Behavioral Analytics - Product Analytics | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Multi-Product Analytics** | Not enough data | Not enough data | | **User level Analytics** | Not enough data | Not enough data | | **Account level Analytics** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Funnels** | Not enough data | Not enough data | #### Platform Infrastructure - Product Analytics | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Cross System integrations** | Not enough data | Not enough data | | **Alerts** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### AI driven optimization - Product Analytics | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **User scoring** | Not enough data | Not enough data | | **Adaptive learning** | Not enough data | Not enough data | | **Automated insights** | Not enough data | Not enough data | | **Autonomous task execution** | Not enough data | Not enough data | ### Cloud Infrastructure Monitoring | Product | Score | Reviews | |---|---|---| | **Nexthink** | 8.0/10 | 54 | | **Riverbed Aternity Employee Experience** | N/A | N/A | #### Monitoring | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Usage Monitoring** | 8.6 (53 reviews) | Not enough data | | **Database Monitoring** | 7.0 (45 reviews) | Not enough data | | **API Monitoring** | 6.9 (42 reviews) | Not enough data | | **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 8.2 (49 reviews) | Not enough data | | **Security and Compliance Monitoring** | Not enough data | Not enough data | #### Administration | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Activity Monitoring** | 8.4 (50 reviews) | Not enough data | | **Multi-Cloud Management** | 7.8 (38 reviews) | Not enough data | | **Automation** | 8.6 (45 reviews) | Not enough data | | **Auto-Scaling & Resource Optimization** | Not enough data | Not enough data | #### Analysis | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Reporting** | 8.7 (50 reviews) | Not enough data | | **Dashboards and Visualizations** | 8.7 (52 reviews) | Not enough data | | **Spend Forecasting and Optimization** | 7.3 (39 reviews) | Not enough data | #### Agentic AI - Cloud Infrastructure Monitoring | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### AI Automation - Cloud Infrastructure Monitoring | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **AI-Powered Anomaly Detection** | Not enough data | Not enough data | | **AI-Driven Insight Recommendations** | Not enough data | Not enough data | ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **Nexthink** | 8.6/10 | 37 | | **Riverbed Aternity Employee Experience** | N/A | N/A | #### ServiceNow Apps | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **ServiceNow Integration** | 8.6 (26 reviews) | Not enough data | | **Value** | 8.6 (27 reviews) | Not enough data | #### Agentic AI - ServiceNow Store Apps | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Application Performance Monitoring (APM) | Product | Score | Reviews | |---|---|---| | **Nexthink** | N/A | N/A | | **Riverbed Aternity Employee Experience** | N/A | N/A | #### Monitoring | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Performance Baselines** | Not enough data | Not enough data | | **Performance Analysis** | Not enough data | Not enough data | | **Performance Monitoring** | Not enough data | Not enough data | | **AI/ML Assistance** | Not enough data | Not enough data | | **Multi-System Monitoring** | Not enough data | Not enough data | #### Response | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Dashboards and Visualization** | Not enough data | Not enough data | | **Incident Alerting** | Not enough data | Not enough data | | **Root Cause Analysis (RCA)** | Not enough data | Not enough data | #### Agentic AI - Application Performance Monitoring (APM) | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Performance | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Real User Monitoring (RUM)** | Not enough data | Not enough data | | **Second by Second Metrics** | Not enough data | Not enough data | #### Functionality | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Synthetic Monitoring** | Not enough data | Not enough data | | **Dynamic Transaction Mapping** | Not enough data | Not enough data | | **Load Balancing** | Not enough data | Not enough data | | **Cloud Observability** | Not enough data | Not enough data | ### Digital Employee Experience (DEX) Management | Product | Score | Reviews | |---|---|---| | **Nexthink** | 8.5/10 | 210 | | **Riverbed Aternity Employee Experience** | N/A | N/A | #### Experience | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Telemetry Collection** | 8.9 (183 reviews) | Not enough data | | **Feedback** | 8.6 (183 reviews) | Not enough data | #### Management | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Digital Experience Score** | 8.7 (194 reviews) | Not enough data | | **Alerts** | 8.4 (185 reviews) | Not enough data | | **Budget Analysis** | 7.1 (162 reviews) | Not enough data | | **Remediation** | 8.7 (192 reviews) | Not enough data | | **Optimization** | 8.6 (185 reviews) | Not enough data | #### Performance | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Troubleshooting** | 8.9 (193 reviews) | Not enough data | | **Uptime Monitoring** | 8.5 (177 reviews) | Not enough data | | **Performance Monitoring** | 8.9 (193 reviews) | Not enough data | | **Issue Tracking** | 8.2 (186 reviews) | Not enough data | | **Resource Monitoring** | 8.4 (183 reviews) | Not enough data | ### Customer Self-Service | Product | Score | Reviews | |---|---|---| | **Nexthink** | 8.1/10 | 14 | | **Riverbed Aternity Employee Experience** | N/A | N/A | #### Generative AI | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | #### Self-Service Experience | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Knowledge Base** | 8.7 (10 reviews) | Not enough data | | **Searchable Articles** | 8.3 (8 reviews) | Not enough data | | **Community Forums** | 8.5 (8 reviews) | Not enough data | | **Mobile Optimization** | 6.9 (8 reviews) | Not enough data | | **Personalization** | 8.8 (8 reviews) | Not enough data | #### Self-Service Platform | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Branding** | 8.8 (10 reviews) | Not enough data | | **Automation** | 9.3 (10 reviews) | Not enough data | | **Artificial Intelligence** | 7.2 (9 reviews) | Not enough data | | **Integrations** | 8.2 (11 reviews) | Not enough data | #### Agentic AI - Customer Self-Service | Feature | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | 7.0 (5 reviews) | Not enough data | | **Cross-system Integration** | 7.0 (5 reviews) | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | 8.3 (5 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Digital Employee Experience (DEX) Management Software](https://www.g2.com/categories/digital-employee-experience-dex-management) **Unique to Nexthink (5):** [Cloud Infrastructure Monitoring Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service) **Unique to Riverbed Aternity Employee Experience (1):** [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) --- ## Reviewer Demographics ### By Company Size | Segment | Nexthink | Riverbed Aternity Employee Experience | |---|---|---| | **Small-Business** | 5.5% | 0% | | **Mid-Market** | 10.2% | 18.2% | | **Enterprise** | 84.3% | 81.8% | ### By Industry #### Nexthink - **Information Technology and Services:** 15.8% - **Financial Services:** 7.0% - **Insurance:** 3.8% - **Hospital & Health Care:** 3.8% - **Oil & Energy:** 3.8% - **Banking:** 3.5% - **Computer & Network Security:** 3.2% - **Pharmaceuticals:** 2.6% - **Airlines/Aviation:** 2.6% - **Computer Software:** 2.3% - **Other:** 51.3% #### Riverbed Aternity Employee Experience - **Banking:** 18.2% - **Pharmaceuticals:** 9.1% - **Information Technology and Services:** 9.1% - **Higher Education:** 9.1% - **Government Administration:** 9.1% - **Financial Services:** 9.1% - **Electrical/Electronic Manufacturing:** 9.1% - **Computer Software:** 9.1% - **Apparel & Fashion:** 9.1% - **Airlines/Aviation:** 9.1% --- ## Alternatives ### Alternatives to Nexthink - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews) - [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) — 4.5/5 stars (80 reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews) - [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (560 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews) - [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (583 reviews) - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews) ### Alternatives to Riverbed Aternity Employee Experience - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5561 reviews) - [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2353 reviews) - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) — 4.7/5 stars (1771 reviews) - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (836 reviews) - [LaunchDarkly](https://www.g2.com/products/launchdarkly/reviews) — 4.5/5 stars (729 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (583 reviews) --- ## Top Discussions ### Nexthink - Title: [What is the best way to automate categories and metrics update (API, NXQL,...)?](https://www.g2.com/discussions/35298-what-is-the-best-way-to-automate-categories-and-metrics-update-api-nxql) — 2 comments, 1 upvote > **Top comment:** "Tanguy. If you go to the Customer Community in Nexthink this document should answer your questions...." - Title: [What is Nexthink used for?](https://www.g2.com/discussions/what-is-nexthink-used-for) — 1 comment > **Top comment:** "used as end user monitoring tool" - Title: [What is the digital adoption process?](https://www.g2.com/discussions/what-is-the-digital-adoption-process) — 1 comment > **Top comment:** "Digital Adoption is the process by which users learn to leverage new or existing technology to its fullest potential and derive maximum value from a digital..." - Title: [What is a digital adoption platform?](https://www.g2.com/discussions/what-is-a-digital-adoption-platform) — 1 comment > **Top comment:** "A digital adoption platform (DAP) is a software solution designed to help users adopt and fully utilize digital tools and applications. It provides on-screen..." - Title: [When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?](https://www.g2.com/discussions/35487-when-looking-at-self-heal-and-self-help-what-is-the-roadmap-nexthink-has-for-the-tool) — 1 comment, 1 upvote > **Top comment:** "Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know." ### Riverbed Aternity Employee Experience - Title: [What is aternity agent software?](https://www.g2.com/discussions/what-is-aternity-agent-software) — 1 comment > **Top comment:** "Steel central " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nexthink-vs-riverbed-aternity-employee-experience)