Compare Nexthink and OpsPilot 
At a Glance
Market Segments
Enterprise (84.2% of reviews)
Small-Business (59.2% of reviews)
Entry-Level Pricing
No pricing available
Starting at $49.00 Per Month
Nexthink
Star Rating
(384)4.6 out of 5
Market Segments
Enterprise (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NexthinkOpsPilot
Star Rating
(180)4.8 out of 5
Market Segments
Small-Business (59.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nexthink excels in providing a comprehensive view of the end user experience, with users highlighting its ability to monitor network activity, device performance, and application usage effectively. This centralized visibility is particularly beneficial for organizations focused on enhancing employee satisfaction.
- Users say that FusionReactor APM stands out for its real-time monitoring capabilities, especially in tracking application performance. Reviewers appreciate the detailed insights it offers, which significantly streamline performance tuning and fault detection, making it a valuable tool for developers.
- According to verified reviews, Nexthink has a higher overall satisfaction score, reflecting its strong performance in user experience and support. Users commend its increasing AI capabilities that add value to sentiment data, enhancing the overall monitoring experience.
- Reviewers mention that FusionReactor APM provides excellent support, with many users praising the responsiveness and helpfulness of the support team. This level of assistance contributes to a positive end-user experience, making it easier for teams to integrate the tool into their workflows.
- Users highlight that while Nexthink offers robust features for enterprise-level monitoring, it may not be as cost-effective for smaller businesses, especially since FusionReactor APM starts at a lower entry price. This makes FusionReactor a more accessible option for small to medium-sized enterprises.
- G2 reviewers note that both products have their strengths in monitoring capabilities, but Nexthink shines in its holistic approach to user experience, while FusionReactor APM is favored for its detailed application insights. This distinction can help buyers choose based on their specific monitoring needs.
Pricing
Entry-Level Pricing
Nexthink
No pricing availableOpsPilot
Starter
Starting at $49.00
Per Month
Perfect for small teams getting started with AI observability
- Enables you to monitor applications, cloud environments, and systems
- Infrastructure monitoring
- Log management
Free Trial
Nexthink
Free Trial is available
OpsPilot
Free Trial is available
Ratings
Meets Requirements
8.7
274
9.5
144
Ease of Use
8.4
276
8.8
148
Ease of Setup
8.3
234
9.0
111
Ease of Admin
8.5
232
9.0
106
Quality of Support
9.1
271
9.7
125
Has the product been a good partner in doing business?
9.3
232
9.5
98
Product Direction (% positive)
9.4
262
9.3
136
Features by Category
User Analysis
8.3
10
Not enough data
9.4
13
Not enough data
User Support
8.8
16
Not enough data
8.8
13
Not enough data
9.0
12
Not enough data
Walkthrough Type
8.3
16
Not enough data
8.4
15
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
8.9
9
Not enough data
8.8
11
Not enough data
8.7
10
Not enough data
7.8
9
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.2
10
Not enough data
7.4
9
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
66
Not enough data
8.9
56
Not enough data
9.2
63
Not enough data
9.4
64
Not enough data
9.1
59
Not enough data
8.9
65
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
52
8.5
17
6.9
44
8.0
17
6.8
41
7.4
16
8.2
48
8.6
16
Not enough data
Not enough data
Administration
8.4
49
8.4
18
7.8
37
7.3
14
8.5
44
7.5
16
Not enough data
Not enough data
Analysis
8.6
49
8.5
18
8.7
51
9.1
18
7.3
38
6.7
15
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Bug Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.2
61
Not enough data
8.8
54
Not enough data
Feature Not Available
Monitoring and Management
Not enough data
9.3
43
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
59
Not enough data
8.9
31
Not enough data
8.9
33
Cloud environment support
Not enough data
9.0
24
Not enough data
9.1
25
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.3
13
Not enough data
8.9
17
Not enough data
9.7
17
Not enough data
6.9
6
Management
Not enough data
9.5
14
Not enough data
9.3
17
Not enough data
9.4
15
Not enough data
8.6
15
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
25
Not enough data
8.6
26
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.3
46
Not enough data
9.3
53
Not enough data
9.5
53
Not enough data
7.6
34
Not enough data
8.9
41
Response
Not enough data
9.1
53
Not enough data
8.8
47
Not enough data
9.2
48
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.9
42
Not enough data
9.2
50
Functionality
Not enough data
8.6
30
Not enough data
8.6
38
Not enough data
8.3
29
Not enough data
8.8
33
Experience
8.9
182
Not enough data
8.6
182
Not enough data
Management
8.7
193
Not enough data
8.4
184
Not enough data
7.1
161
Not enough data
8.7
191
Not enough data
8.6
184
Not enough data
Performance
8.8
192
Not enough data
8.5
176
Not enough data
8.9
192
Not enough data
8.2
185
Not enough data
8.4
182
Not enough data
Alerts management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Data Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.7
10
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
6.9
8
Not enough data
8.8
8
Not enough data
Self-Service Platform
8.8
10
Not enough data
9.3
10
Not enough data
7.2
9
Not enough data
8.2
11
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Static Code Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nexthink and OpsPilot are categorized as Cloud Infrastructure Monitoring
Unique Categories
Nexthink is categorized as Digital Employee Experience (DEX) Management, ServiceNow Store Apps, Product Analytics, Digital Adoption Platform, and Customer Self-Service
Reviews
Reviewers' Company Size
Nexthink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpsPilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.6%
Financial Services
7.1%
Insurance
3.8%
Hospital & Health Care
3.8%
Oil & Energy
3.8%
Other
65.9%
Information Technology and Services
16.1%
Computer Software
10.9%
Internet
6.9%
Financial Services
5.7%
Marketing and Advertising
4.0%
Other
56.3%
Alternatives
Discussions
What is the best way to automate categories and metrics update (API, NXQL,...)?
2 Comments
IH
Tanguy. If you go to the Customer Community in Nexthink this document should answer your questions....Read more
What is the digital adoption process?
1 Comment
GF
Digital Adoption is the process by which users learn to leverage new or existing technology to its fullest potential and derive maximum value from a digital...Read more
What is fusionreactor's hidden feature that mostly being missed by users?
1 Comment
PW
Archived Metrics, look back at metrics from before your last rebootRead more
What are the advantages of purchasing FusionReactor Enterprise?
1 Comment
Official Response from OpsPilot
FusionReactor Enterprise edition offers you additional monitoring functionality and is the perfect choice if you would like to see the status of all of your...Read more
How can I evaluate FusionReactor Cloud?
1 Comment
Official Response from OpsPilot
We offer a 14-day free trial of FusionReactor Cloud. After 14 days, the Trial simply disables itself, without the need to uninstall it. You need to install...Read more
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