# NextGen Healthcare EHR vs Waystar Comparison

| | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Star Rating** | 3.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 165 | 119 | 
| **Largest Market Segment** | Mid-Market (45.9% of reviews) | Small-Business (60.9% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### NextGen Healthcare EHR

Pros:
- Ease of Use (3 reviews)
- Helpful (3 reviews)

Cons:
- Difficult Navigation (3 reviews)
- Navigation Difficulty (2 reviews)

### Waystar

**Not enough data**

---
## Ratings Comparison
| Rating | NextGen Healthcare EHR | Waystar | 
|---|---|---|
  | **Meets Requirements** | 7.9 (125 reviews) | 8.9 (77 reviews) | 
  | **Ease of Use** | 7.4 (126 reviews) | 9.0 (79 reviews) | 
  | **Ease of Setup** | 7.1 (39 reviews) | 8.5 (33 reviews) | 
  | **Ease of Admin** | 7.5 (36 reviews) | 8.4 (32 reviews) | 
  | **Quality of Support** | 7.3 (117 reviews) | 8.5 (78 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.5 (38 reviews) | 8.0 (32 reviews) | 
  | **Product Direction (% positive)** | 6.7 (120 reviews) | 8.1 (73 reviews) | 

---
## Pricing

### NextGen Healthcare EHR

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Waystar

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Healthcare Payer Care Management Workflow Applications

| Product | Score | Reviews |
|---|---|---|
| **NextGen Healthcare EHR** | N/A | N/A |
| **Waystar** | N/A | N/A |

#### Administrative

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Systems Interoperability - Payer Care Management Workflow Applications** | Not enough data | Not enough data | 
| **Applications Integration - Payer Care Management Workflow Applications** | Not enough data | Not enough data | 
| **Workflow Optimization - Payer Care Management Workflow Applications** | Not enough data | Not enough data | 
| **Patient Care Plan Management - Payer Care Management Workflow Applications** | Not enough data | Not enough data | 
| **Data Ingestion - Payer Care Management Workflow Applications** | Not enough data | Not enough data | 

#### Processes

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Compliance - Payer Care Management Workflow Applications** | Not enough data | Not enough data | 
| **Payer Support - Payer Care Management Workflow Applications** | Not enough data | Not enough data | 
| **Provider Support - Payer Care Management Workflow Applications** | Not enough data | Not enough data | 

### Revenue Cycle Management

| Product | Score | Reviews |
|---|---|---|
| **NextGen Healthcare EHR** | 7.6/10 | 16 |
| **Waystar** | 8.6/10 | 41 |

#### Clinical

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Compliance - Revenue Cycle Management (RCM)** | 8.4 (15 reviews) | Feature Not Available | 
| **Software Integrations - Revenue Cycle Management (RCM)** | 8.5 (14 reviews) | 8.6 (32 reviews) | 
| **Task Automation - Revenue Cycle Management (RCM)** | 7.3 (14 reviews) | 8.2 (29 reviews) | 

#### Financial

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Billing Automation - Revenue Cycle Management (RCM)** | 8.0 (14 reviews) | 8.7 (31 reviews) | 
| **Clearinghouse Integration - Revenue Cycle Management (RCM)** | 7.7 (15 reviews) | 8.6 (35 reviews) | 
| **Claims Management - Revenue Cycle Management (RCM)** | 8.2 (15 reviews) | 8.7 (36 reviews) | 

### Healthcare Claims Management

| Product | Score | Reviews |
|---|---|---|
| **NextGen Healthcare EHR** | N/A | N/A |
| **Waystar** | 9.1/10 | 59 |

#### Efficiency 

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Claims Data Automation - Healthcare Claims Management** | Not enough data | 9.2 (45 reviews) | 
| **Electronic Submissions - Healthcare Claims Management** | Not enough data | 9.2 (52 reviews) | 
| **Clearinghouse Integration - Healthcare Claims Management** | Not enough data | 9.1 (49 reviews) | 
| **Claims Process Workflow - Healthcare Claims Management** | Not enough data | 8.9 (50 reviews) | 

#### Accuracy

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Claims Resubmission - Healthcare Claims Management** | Not enough data | 9.1 (52 reviews) | 
| **Patient Data Security - Healthcare Claims Management** | Not enough data | 9.3 (53 reviews) | 
| **Claims Scrubbing - Healthcare Claims Management** | Not enough data | 9.0 (52 reviews) | 

### Clinical Documentation

| Product | Score | Reviews |
|---|---|---|
| **NextGen Healthcare EHR** | 7.4/10 | 8 |
| **Waystar** | N/A | N/A |

#### Operations

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Workflow Optimization - Clinical Documentation** | 7.8 (6 reviews) | Not enough data | 
| **EHR Integration - Clinical Documentation** | 6.9 (7 reviews) | Not enough data | 
| **Clinical Communication - Clinical Documentation** | 8.3 (7 reviews) | Not enough data | 
| **Transcription Automation - Clinical Documentation** | 7.0 (5 reviews) | Not enough data | 
| **CDI Training - Clinical Documentation** | 6.1 (6 reviews) | Not enough data | 
| **Clinical Data Exchange - Clinical Documentation** | 7.6 (7 reviews) | Not enough data | 
| **Document Access - Clinical Documentation** | 8.3 (7 reviews) | Not enough data | 
| **Digitization - Clinical Documentation** | 8.1 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **AI Text Summarization** | 6.3 (5 reviews) | Not enough data | 

### Healthcare Analytics

| Product | Score | Reviews |
|---|---|---|
| **NextGen Healthcare EHR** | N/A | N/A |
| **Waystar** | N/A | N/A |

#### Data Management

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Data Warehouse** | Not enough data | Not enough data | 
| **Data Analysis** | Not enough data | Not enough data | 
| **Data Capture** | Not enough data | Not enough data | 
| **Data Integration** | Not enough data | Not enough data | 
| **Integration with Wearable Devices** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Security and Privacy Controls** | Not enough data | Not enough data | 
| **Data Querying** | Not enough data | Not enough data | 

#### Analytic Tools - Healthcare Analytics

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Data Visualization** | Not enough data | Not enough data | 
| **Cost Analysis** | Not enough data | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Patient Risk Scoring** | Not enough data | Not enough data | 
| **Natural Language Processing (NLP)** | Not enough data | Not enough data | 

### Medical Transcription

| Product | Score | Reviews |
|---|---|---|
| **NextGen Healthcare EHR** | N/A | N/A |
| **Waystar** | N/A | N/A |

#### Voice

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Dictation** | Not enough data | Not enough data | 
| **Voice Files** | Not enough data | Not enough data | 
| **Language and Learning Technology** | Not enough data | Not enough data | 

#### Transcript

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Synchronous Text Editing** | Not enough data | Not enough data | 
| **Transcription Review** | Not enough data | Not enough data | 
| **EHR Import** | Not enough data | Not enough data | 
| **Interactive Editing** | Not enough data | Not enough data | 
| **Medical Terminology Database** | 9.0 (5 reviews) | Not enough data | 

### EHR

| Product | Score | Reviews |
|---|---|---|
| **NextGen Healthcare EHR** | 8.0/10 | 43 |
| **Waystar** | N/A | N/A |

#### Clinical Workflow Management

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Multiple Medical Provider Access** | 8.4 (35 reviews) | Not enough data | 
| **Ancillary Care Provider Access** | 8.0 (29 reviews) | Not enough data | 
| **Meaningful Use Reporting** | 8.0 (33 reviews) | Not enough data | 
| **Clinical Documentation** | 7.8 (40 reviews) | Not enough data | 

#### Patient Health Information Management

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **ePHI Storage** | 8.1 (38 reviews) | Not enough data | 
| **Interoperability** | 7.8 (30 reviews) | Not enough data | 
| **Patient Workflow Management** | 7.7 (34 reviews) | Not enough data | 

#### Agentic AI - EHR

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **NextGen Healthcare EHR** | 7.5/10 | 16 |
| **Waystar** | N/A | N/A |

#### Patient-Centered Functions

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Online Presence Management** | 6.8 (11 reviews) | Not enough data | 
| **Patient Feedback Management** | 7.4 (13 reviews) | Not enough data | 
| **Patient Portal** | 6.5 (13 reviews) ✓ Verified | Not enough data | 
| **Patient Communications** | 7.2 (13 reviews) ✓ Verified | Not enough data | 
| **Integration with Wearables** | 6.7 (10 reviews) | Not enough data | 

#### Operations

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Workflow Management** | 7.9 (15 reviews) ✓ Verified | Not enough data | 
| **Interoperability** | 8.5 (13 reviews) ✓ Verified | Not enough data | 
| **Digital Intake Forms** | 7.1 (13 reviews) | Not enough data | 
| **Engagement Measuring** | 8.0 (10 reviews) ✓ Verified | Not enough data | 
| **Patient Satisfaction Management** | 7.6 (13 reviews) ✓ Verified | Not enough data | 
| **EHR Integration** | 8.1 (14 reviews) ✓ Verified | Not enough data | 
| **IPC Systems Integration** | 7.7 (10 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **NextGen Healthcare EHR** | 8.2/10 | 16 |
| **Waystar** | N/A | N/A |

#### Technology

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Telecommunications** | 8.3 (13 reviews) | Not enough data | 
| **Low Bandwidth Support** | 7.6 (11 reviews) | Not enough data | 
| **EHR Integration** | 8.5 (13 reviews) | Not enough data | 

#### Administration

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Practice Branding** | 7.2 (10 reviews) | Not enough data | 
| **Practice Specific** | 8.3 (14 reviews) | Not enough data | 
| **Charting And Documentation** | 8.3 (15 reviews) | Not enough data | 

#### Compliance

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **HIPAA Compliance** | 8.4 (15 reviews) | Not enough data | 
| **State Regulation Compliance** | 8.6 (15 reviews) | Not enough data | 

### Prior Authorization

| Product | Score | Reviews |
|---|---|---|
| **NextGen Healthcare EHR** | N/A | N/A |
| **Waystar** | N/A | N/A |

#### Platform Content

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

#### Platform Performance

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Messaging** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

#### Platform Interoperability

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **API** | Not enough data | Not enough data | 

#### Platform Data

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Alerts and Notifications** | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | Not enough data | 

#### Platform Basics

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | Not enough data | 

### Medical Billing

| Product | Score | Reviews |
|---|---|---|
| **NextGen Healthcare EHR** | N/A | N/A |
| **Waystar** | N/A | N/A |

#### Agentic AI - Medical Billing

| Feature | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management)

**Unique to NextGen Healthcare EHR (5):** [Medical Transcription Software](https://www.g2.com/categories/medical-transcription), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [EHR Software](https://www.g2.com/categories/ehr), [Clinical Documentation Software](https://www.g2.com/categories/clinical-documentation)

**Unique to Waystar (5):** [Prior Authorization  Software](https://www.g2.com/categories/prior-authorization), [Healthcare Claims Management Software](https://www.g2.com/categories/healthcare-claims-management), [Healthcare Analytics Software](https://www.g2.com/categories/healthcare-analytics), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Healthcare Payer Care Management Workflow Applications Software](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications)


---
## Reviewer Demographics

### By Company Size

| Segment | NextGen Healthcare EHR | Waystar | 
|---|---|---|
| **Small-Business** | 37.7% | 60.9% | 
| **Mid-Market** | 45.9% | 32.2% | 
| **Enterprise** | 16.4% | 7.0% | 

### By Industry

#### NextGen Healthcare EHR

- **Hospital & Health Care:** 45.6%
- **Medical Practice:** 27.2%
- **Health, Wellness and Fitness:** 8.2%
- **Mental Health Care:** 2.5%
- **Pharmaceuticals:** 1.9%
- **Higher Education:** 1.9%
- **Computer Software:** 1.3%
- **Information Technology and Services:** 1.3%
- **Government Administration:** 1.3%
- **Accounting:** 0.6%
- **Other:** 8.2%

#### Waystar

- **Hospital & Health Care:** 40.0%
- **Medical Practice:** 28.7%
- **Health, Wellness and Fitness:** 13.9%
- **Mental Health Care:** 8.7%
- **Accounting:** 3.5%
- **Medical Devices:** 1.7%
- **Insurance:** 1.7%
- **Information Technology and Services:** 0.9%
- **Alternative Medicine:** 0.9%

---
## Alternatives

### Alternatives to NextGen Healthcare EHR

- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (329 reviews)
- [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (157 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews)
- [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)

### Alternatives to Waystar

- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Essentials](https://www.g2.com/products/essentials/reviews) — 4.0/5 stars (42 reviews)
- [TriZetto QNXT](https://www.g2.com/products/trizetto-qnxt/reviews) — 4.3/5 stars (13 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (329 reviews)
- [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) — 4.6/5 stars (221 reviews)
- [athenaOne](https://www.g2.com/products/athenaone/reviews) — 3.4/5 stars (112 reviews)
- [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews)
- [QGenda Advanced Scheduling for Providers](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews) — 4.6/5 stars (164 reviews)

---
## Top Discussions

### NextGen Healthcare EHR

- Title: [What is NextGen software?](https://www.g2.com/discussions/what-is-nextgen-software) — 1 comment
  > **Top comment:** "Integrated EHR platform"

### Waystar

- Title: [How do I ensure that we are registered for electronic submissions and electronic remittance?](https://www.g2.com/discussions/33481-how-do-i-ensure-that-we-are-registered-for-electronic-submissions-and-electronic-remittance) — 2 comments
  > **Top comment:** "Hi Jessica, 

Every payer that offers ERA will require enrollment. The requirements of what is needed for enrollment do vary by payer though. If the..."
- Title: [Currently I do not have any questions for Waystart](https://www.g2.com/discussions/36388-currently-i-do-not-have-any-questions-for-waystart) — 1 comment, 1 upvote
  > **Top comment:** "n/a"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nextgen-healthcare-ehr-vs-waystar)