Introducing G2.ai, the future of software buying.Try now
Compare Next Matter and Process Street 
At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Small-Business (71.3% of reviews)
Entry-Level Pricing
Starting at €7,500.00 Per Month
Free Trial Per Month
Next Matter
Star Rating
(33)4.4 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €7,500.00 Per Month
Browse all 2 pricing plansProcess Street
Star Rating
(459)4.6 out of 5
Market Segments
Small-Business (71.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Process Street excels in user satisfaction, with a significantly higher overall rating compared to Next Matter. Users appreciate its ability to create detailed step-by-step guides with screenshots, ensuring that processes remain current and easy to follow.
- According to verified reviews, Process Street's implementation process is praised for being intuitive and quick, allowing teams to get up and running without extensive training. In contrast, Next Matter, while noted for its great support, may require more time for non-technical users to adapt.
- Users say that Process Street's customizable workflows and automated checklists help keep teams organized and on track, reducing the stress of missing steps. This feature is particularly beneficial for small businesses, which make up a large portion of its user base.
- Reviewers mention that Next Matter offers transparency in processes, ensuring that no steps are overlooked. However, some users feel that it may not be as flexible as Process Street when it comes to adapting workflows to specific team needs.
- G2 reviewers highlight the quality of support provided by Process Street, with a high score reflecting its responsiveness and helpfulness. Users have noted that the platform's support team is proactive in assisting with any issues, which enhances the overall user experience.
- According to recent feedback, while Next Matter is simple to use for non-tech users, it faces challenges in meeting the diverse needs of all teams. Process Street, on the other hand, is recognized for its ability to streamline workflow requests and simplify information updates across departments, making it a more versatile choice for various business sizes.
Pricing
Entry-Level Pricing
Next Matter
Enterprise
Starting at €7,500.00
Per Month
Unlimited optimisation
- €49 / user / month
- €1 per workflow run over 10.000/month
- Unlimited Integrations
Free Trial
Next Matter
No trial information availableProcess Street
Free Trial is available
Ratings
Meets Requirements
7.8
19
8.9
351
Ease of Use
7.7
19
8.8
357
Ease of Setup
8.5
8
8.7
223
Ease of Admin
9.1
9
8.8
207
Quality of Support
8.6
18
9.1
281
Has the product been a good partner in doing business?
9.4
9
9.2
191
Product Direction (% positive)
9.4
18
8.7
334
Features by Category
Setup
8.8
14
8.7
112
8.3
12
8.9
122
8.7
13
8.5
103
8.8
15
8.6
110
Management
8.3
14
8.9
103
8.0
10
8.6
84
8.5
13
8.6
87
Generative AI
Not enough data
7.7
48
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Task Tracking
Not enough data
8.8
104
Not enough data
8.8
109
Not enough data
9.0
113
Checklist Options
Not enough data
8.7
113
Not enough data
8.6
92
Not enough data
8.5
75
Software Availability
Not enough data
8.6
98
Not enough data
8.9
104
Not enough data
7.7
72
Not enough data
9.0
104
Digital Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Forms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Nonconformance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality system
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inspection Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
9.0
14
Not enough data
8.3
12
Not enough data
9.1
13
Field Tools
Not enough data
6.9
6
Not enough data
7.9
12
Not enough data
7.4
12
Not enough data
7.5
16
Not enough data
Feature Not Available
Not enough data
8.9
16
Back Office Tools
Not enough data
7.6
14
Not enough data
9.0
14
Not enough data
8.1
13
Onboarding Setup
Not enough data
9.2
105
Not enough data
8.7
98
Not enough data
9.1
103
Project Tracking
Not enough data
8.6
89
Not enough data
8.3
80
Not enough data
8.7
89
Not enough data
8.9
98
Not enough data
8.6
89
Customer Engagement
Not enough data
8.1
82
Not enough data
8.4
80
Not enough data
8.1
76
Not enough data
8.5
82
Not enough data
8.5
85
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform AI Features - Policy Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.5
12
Not enough data
8.6
11
Process Management
Not enough data
8.8
148
Not enough data
8.3
123
Not enough data
8.7
134
Not enough data
8.2
75
Not enough data
8.3
62
Not enough data
8.5
71
Not enough data
8.3
63
Customization
Not enough data
8.4
97
Not enough data
9.1
146
Not enough data
9.0
129
Not enough data
9.1
90
Not enough data
9.0
74
Collaboration
Not enough data
8.9
139
Not enough data
8.6
104
Not enough data
9.1
136
Not enough data
9.2
129
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.1
81
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
User Interface Design
Not enough data
8.9
9
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
9.4
8
Data Control
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
9.3
9
Publishing
Not enough data
8.5
9
Not enough data
9.0
8
Not enough data
9.6
8
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Security Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Next Matter and Process Street are categorized as Standard Operating Procedures, Workflow Management, and No-Code Development Platforms
Unique Categories
Next Matter is categorized as Business Automation Platforms (BAPs), Process Orchestration, Other Process Automation, and Digital Process Automation (DPA)
Reviews
Reviewers' Company Size
Next Matter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Process Street
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
24.2%
Furniture
12.1%
Financial Services
12.1%
Marketing and Advertising
6.1%
Automotive
6.1%
Other
39.4%
Real Estate
12.6%
Information Technology and Services
10.3%
Marketing and Advertising
9.2%
Computer Software
8.1%
Financial Services
6.1%
Other
53.8%
Discussions
Next Matter has no discussions with answers
Has anyone integrated with the CRM application, Insightly?
2 Comments
JG
Sorry, we did not perform any integrations with this product! Process Street is pretty pliable though, I would check with Insighlty to see how deep their...Read more
How do you use Process streets?
2 Comments
KT
I use Process Street to manage my customers' onboarding journey!Read more
What does Process Street do?
2 Comments
SK
It allows your team to share tasks within larger group projects and automates many steps or tasks as well.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
