G2 reviewers report that NexHealth excels in customer support, with users highlighting the quick and efficient resolution of issues. One user mentioned, "It is so quick and easy to get in contact with customer support. I have never had a negative experience when a problem arises."
Users say that Solutionreach offers a streamlined approach to patient communication, making it easy for staff to contact patients and confirm information. Reviewers appreciate features like newsletters and office updates that can be sent quickly to reach customers effectively.
According to verified reviews, NexHealth stands out for its ease of use and comprehensive features included in a base monthly rate. Users have noted that this all-in-one approach saves time and reduces costs compared to other providers that charge for each software component.
Reviewers mention that Solutionreach is particularly beneficial for small businesses, with a high percentage of reviews coming from this segment. Users appreciate its user-friendly interface, which helps staff manage patient interactions efficiently.
G2 reviewers highlight NexHealth's strong integration capabilities, especially with platforms like Dentrix. Users expressed excitement about how this integration saves time and enhances workflow, stating, "I like how NexHealth syncs with Dentrix, allowing me to save time and easily use both platforms together."
Users report that while Solutionreach has a solid foundation for patient engagement, it faces challenges in overall satisfaction compared to NexHealth, which boasts higher ratings across various metrics, including ease of setup and quality of support.
Pricing
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NexHealth
NexHealth Scheduling
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Automate appointment booking, reduce no-shows, and fill last-minute cancellations without adding staff or compromising your workflow.
How do I make sure the reviews are getting on Google and Yelp?
2 Comments
CS
If you go into the platform under Online Presence, Smart review settings, you can see what accounts are linked. Hope that helps!Read more
Is Solution Reach only for US based companies ?
1 Comment
JL
Hi Andrea! Thank you so much for asking your question. My name is Jasmine and I'm a Research Analyst at G2. One of my areas of expertise is health care....Read more
I would love someone to contact us regarding the SR Intake issue we are having.
1 Comment
JL
Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care....Read more
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